Hotel - Mercure Bali Nusa Dua
Mercure Hotel Mercure Hotel

Mercure Bali Nusa Dua

3.5/5 1,065 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Private beach (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BTDC1 km / 0.62 mi

Exhibition and convention centre

BALI NUSA DUA1 km / 0.62 mi

Your meetings and events

Mercure Bali Nusa Dua Meeting rooms are the perfect and cozy venues to hold a special meeting and event. Our professional team members are always ready and pleasure to support in organizing a smooth, successful and memorable meeting and event.Mercure Bali Nusa Dua Meeting rooms are the perfect and cozy venues to hold a special meeting and event. Our professional team members are always ready and pleasure to support in organizing a smooth, successful and memorable meeting and event.Mercure Bali Nusa Dua Meeting rooms are the perfect and cozy venues to hold a special meeting and event. Our professional team members are always ready and pleasure to support in organizing a smooth, successful and memorable meeting and event.

Mercure Bali Nusa Dua Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JEMPIRING 50 m2 2 m 35 18 30 20 30
SANDAT 50 m2 2 m 38 18 24 20 30
JEPUN 100 m2 2 m 100 50 50 50 50
KAMBOJA 100 m2 2 m 100 50 50 50 0
    • Videoconferencing
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Feel the comfort of our contemporary rooms in the tranquil atmosphere of Mercure Bali Nusa Dua.

  • 201 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 3,053 reviews

Our guest reviews for
Mercure Bali Nusa Dua

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,065 reviews
J. T. Solo - 17/01/2020 Confirmed reviews ALL
« Great staff are amazing especially Arya in the gym. »

The room was nice but a little dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for your wonderful review. I am so pleased to hear that you enjoyed your stay with us and were able to take full advantage of the hotel facilities we have offered. It sounds like you had a wonderful time! It is beyond my pleasure to learn that you had a memorable stay while enjoying our facilities and the service extended to you by our staff. I will pass to Arya that he did a great job. I really appreciate the time you were taking to share this precious feedback and support with the other travelers. Once again, thank you for your loyalty, and I look forward to welcome you back on your next visit to Bali. Kind Regards, Manis Arianti - Front Office Manager

Iwan S. Families - 16/01/2020 Confirmed reviews ALL
« Always leaving with smile and looking forward to be back »

Staying in this hotel was always nothing but satisfaction. Looking forward to be there again.

I. Couples - 16/01/2020 Confirmed reviews ALL
« Adequate »

Two big downsides are the noisy fan in the toilet and bad corridor to room insulation so it was noisy during the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kalogjera i., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager

Mrs.k Families - 11/01/2020 Confirmed reviews ALL
« Worth visit! »

Breakfast was great! Pool area was good. Very clean. Transit to the beach, which was great! Good service although. Bit expensive but worht every Rupia.

Family - 08/01/2020 TripAdvisor review
« Bad Service »

My glass during my stay wasn't cleaned and they never refilled shampoo and other things. room located far away..Then so long when i call through reception. I hope it will learn for a better service for all guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear ariescahyadi, Thank you for taking the time to tell us about your experience at the Mercure Bali Nusa Dua. I am sorry that your experience did not meet your expectations. I can only regret not having the opportunity to discuss with you personally before your departure about your disappointment however on behalf of the management allows me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All of concerned team have took serious actions based on your report of room facilities and the service provide. I hope this kind of problem will not happen again in the future. Please be assured that there is no intention not to value our guests. Hospitality is our business, we hope you can give us another chance to restore your trust to Mercure Bali Nusa Dua. Sincerely, Ketut IRIANA General Manager

Family - 04/01/2020 TripAdvisor review
« Convenience Hotel »

Hotel located in Nusa Dua. We have free airport pick up. Swimming pool have 2 layer and unique. Breakfast menu quite variance and delicious. We have nice service during check in. There is free shuttle bus to the Nusa Dua Beach every hour started 10:00 AM.

Adrian Families - 28/12/2019 Confirmed reviews ALL
« all is good »

everything is good, nice breakfast, nice staff also

S. Couples - 28/12/2019 Confirmed reviews ALL
« Great experience stay »

The room was good and clean, the staff were wonderful, The hotel has hourly shuttle to beach it was amazing, I definitely come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nengah S., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti Front Office Manager

R. K. Families - 27/12/2019 Confirmed reviews ALL
« value for money »

Value for money , you can enjoy premium experiences with budget value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak K. R., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manis Arianti - Front Office Manager

Y. W. Families - 26/12/2019 Confirmed reviews ALL
« Nice and large hotel »

This hotel has large area. Great hospitality from all staff. The lobby not too big but it has unique design. The room is clean and minimalist. When I visit this hotel, I book for two rooms. And the refrigerator on these two rooms is malfunction. There are two big swimming pool that you can use for free. Overall, this hotel is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear w. Y., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manies Arianti Front Office Manager

Family - 26/12/2019 TripAdvisor review
« Nice hotel »

This hotel has large area. Great hospitality from all staff. The lobby not too big but it has unique design. The room is clean and minimalist. When I visit this hotel, I book for two rooms. And the refrigerator on these two rooms is malfunction. There are two big swimming pool that you can use for free. Overall, this hotel is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yudikrisno, Thank you very much for taking the time to write this review and let us know your impressions of your recent stay in our resort. We are very happy to read that you an amazing time with us. It is beyond my pleasure to learn that you had a memorable stay while enjoying our facilities and the service extended to you by our staff. I really appreciate the time you were taking to share this precious feedback and support with the other travelers. Once again, thank you for your loyalty, and I look forward to welcome you back on your next visit to Bali. Best Regards, Ketut IRIANA General Manager

Marieta Solo - 24/12/2019 Confirmed reviews ALL
« Good experience »

Good hospitality with cozy place

Roy T. Business - 23/12/2019 Confirmed reviews ALL
« Business Trip »

It was Okay, hospitality is great, all staff very helpful. The problem only with the noise, when we came there was an event going on, i think there's a company gathering event but the noise is so disturbing because I'm expecting a quite nite after work. The ambience need to do some improvement, revitalization on the Lobby area, and restaurant. The furnitures and fixtures looks old and worn out

Al Families - 23/12/2019 Confirmed reviews ALL
« Awesome stay »

The room could be a little bigger but the balcony was a plus, the location is nice and love the green pastures around. Shuttle to the Mercure beach was nice and the beach was awesome. We also got a family picture from the hotel so thank you.

Sekar Couples - 21/12/2019 Confirmed reviews ALL
« Lovely Experience »

The mercure Nusa Dua is very impresive, the hotel was clean and tidy, the staff was helful. breakfast were very good, the swimming pool was fantastic.

Anonymous Families - 20/12/2019 Confirmed reviews ALL
« Good facility and comfy »

Good facility. Breakfast is less variative The staff of hotels and security are less friendly to local guests or in the country

Ani Families - 18/12/2019 Confirmed reviews ALL
« Will not be returning to this hotel »

I didn’t get a baby cot that I requested prior to my day of stay in Mercure I booked a junior suite room and checked in online. I arrived at 2.30pm but the room is still not ready And I was not notified if I can’t get the baby cot. I asked 3 times that day and until 8pm the staff called to my room to inform me that there’s no more baby cot available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bachtiar A., Thank you for taking the time to tell us about your experience at the Mercure Bali Nusa Dua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Refer to your remarks, please allow me to explain to you, concerning the baby cot after investigate we regret to inform you that two of our baby cot was broken, we try to find out the solution but until night the result was negative. That's why we not provide in your room. once again I apologies for inconvenience during your stay and thank you for your kind understanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ketut IRIANA General Manager

T. T. Couples - 18/12/2019 Confirmed reviews ALL
« 2-nights in Nusa Dua »

We enjoyed our time in Mercure Nusa Dua. The staff was nice, pool area was beautiful, food amazing and we were welcomed by nice surprise in the room to make us feel special on our honeymoon trip. The shift leader checked us in (I wish I remembered the name of the lady) very professionally in a very clean bedroom. The breakfast was really nice, so was everyhting else! Thank you all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tratanova T., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut IRIANA General Manager

Kong P Couples - 18/12/2019 TripAdvisor review
« Excellent and Unforgettable Experience »

I was late check-in and the front desk staff is really good at customer service to serve me and she has u grade me to the higher room price and provide me another additional drinks and after seeing the room I feel it is very wonderful as it could enter to the terrace sky bar easily. Restaurant and Sky bar look so nice with variety of food and drink. Let me give you two thump up for your best hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kong P, We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Your kind words will motivate them in displaying this great service focus. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Sincerely, Ketut IRIANA General Manager

Anonymous Solo - 17/12/2019 Confirmed reviews ALL
« Warm welcome from friendly staff »

Kindly upgraded to highest level suite overlooking pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Smith D., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana General Manager

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