Mercure Bangkok Siam 4 stars

Customer review rating 4.4/5 5,768 reviews
Mercure Bangkok Siam
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+ 21 Services

Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTLPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6628747222

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Your meetings and events

Meeting Room Siam I is accommodating from 18 to 27 meeting delegates, in 46 sq.m.Meeting Room Siam II is accommodating from 18 to 27 meeting delegates, in 42 sq.m.Meeting Room Siam III is accommodating from 30 to 58 meeting delegates, in 46 sq.m.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

Superior 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Executive Suite 1 Queen bed

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Photo non contractuelle / Strictly non binding

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Photo non contractuelle / Strictly non binding

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,768 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,964 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good service and well located

Customer review rating 4.4/5

Mujalin Solo - 22/03/2020 Confirmed reviews ALL

The room was good. The receptionists welcome heartily.

Dear Mujalin, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Great Location

Customer review rating 4.4/5

Chris O. Couples - 21/03/2020 Confirmed reviews ALL

Overall, was a great location. However, the amenities were a bit lacking vs previous visits to IBIS brand hotels and the air conditioner barely kept the room cool.

Dear Chris, Warmest Greetings from Mercure Bangkok Siam Hotel, First of all, thank you for your recently stay and taking the time to share your experience it us. We appreciate your comment as it gives us the opportunity to follow up on your experience and to ensure our service are up to the standards. At Mercure, we strive to provide a superior service experience for every customer. Please rest assured that we will take the appropriate measures to improve our services. And we do hope that we will have the pleasure of welcoming you back in the future to remedy the poor impression created on this occasion. Kind regards, Raphael Hirsch General Manager

A satisfied regular customer

Customer review rating 4.4/5

Anonymous Couples - 19/03/2020 Confirmed reviews ALL

Have been a very regular guest at your hotel for . Every time I left the hotel as a very satisfied guest. This time was no different. Everything was all well and good and up to expectation. However just like to highlight a small issue that I have observed for many of my stays. The minibar (fridge) in the room is not cold at all. I'm not sure if guest are able to adjust the temperature. But any beverages stored in the mini-fridge does not get chilled at all. It is disappointing that I am unable to get a cold drink. Other than that, all was really excellent as usual. Will definitely be back again soon, hopefully with the Covid-19 clearing up asap, which is affecting my regular visit to Bangkok and your wonderful hotel. Good luck and see you soon!

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam once again. It is always a pleasure to receive constructive feedback from our regular customer. Your concern has been well acknowledged and our dedicated team has taken appropriate measure to fix the mini bar. Kindly note that the mini bar temperature is a service provided to our guest to store belongings in a cool area; however the temperature cannot be regulated and be set between 6-4 degrees according to the brand standard. Again we appreciated to read about your comment as it always enable the hotel to improve its services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Comfortable and pleasant stay

Customer review rating 4.4/5

Anthony C. Solo - 17/03/2020 Confirmed reviews ALL

The hotel is ideally located. All the staff were pleasant and made me feel like royalty on my arrival. The room was spacious and well fitted with amenities. I appreciated the delicious welcome fruit platter also. This was all topped off with a fantastic city view.

Dear Anthony, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Good location, friendly staff

Customer review rating 4.4/5

Asanee P. Solo - 17/03/2020 Confirmed reviews ALL

Everything is perfect while stay here

Dear Asanee P, Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Convenient location

Customer review rating 4.4/5

Sharon Business - 16/03/2020 Confirmed reviews ALL

The service was great and the staff were politely. The AC was not cold enough on the first night but it wss somehow rectified on my 2nd night. Love the city view room and wish they provided bedroom slippers

Dear Sharon, Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam hotel. First of all , allow me to express my gratitude for giving us the opportunity to welcome you . We always value the opinion of our customers that gives us the guideline to improve ourselves. Please allow me to express my sincerest apologies regarding this isolate case, I have personally shared your feedback to the dedicated team to monitor and fix this concern. Thank you again for your contribution towards our improvement and we hope you would give us an opportunity to better serve in the near future. Sincerely, Raphael Hirsch General Manager

Good location and service

Customer review rating 4.4/5

Ronesh Couples - 14/03/2020 Confirmed reviews ALL

We had a pleasant stay and were well looked after by staff at the hotel. The hotel is located in the main shopping district in Bangkok- CentralWorld mall and Prathunam.

Dear Ronesh, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The hotel is located in the heart of Bangkok City and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely an asset. We were delighted to read about your overall good experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Professional staffs.

Customer review rating 4.4/5

Vinolack Families - 05/03/2020 Confirmed reviews ALL

We were acknowledged every time we walked in and out.

Dear Vinolack, Thank you for your review and detailed feedback. We are delighted to hear that you were happy with the hotel services and facilities. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your valued comment and we look forward to welcome you again in the future for another memorable experience. Kind regards, Raphael Hirsch General Manager

Feel welcomed and privileged

Customer review rating 4.4/5

Francis W. Solo - 04/03/2020 Confirmed reviews ALL

I had a great stay at Mercure Siam. From the warm welcome, exclusive check in for good members, with room upgraded, welcomes drinks, late check out, access to lounge and breakfast all delivered, I was one very happy guest. The suite room is very well appointed, even with free items from mini bar, plus an espresso coffee machine. The location of this hotel has got to be one of the best in Bangkok! Rigfpht next to sky train station, and the top best shopping area within walking distance. Definitely make this my preferred hotel to stay in Bangkok from now on.

Dear Francis W., Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is our aim to make every guest to feel at home during their visit. Your praises are highly appreciated and have been shared among the team accordingly. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Good stay

Customer review rating 4.4/5

Eric O. S. Business - 04/03/2020 Confirmed reviews ALL

We’ll train staff

Dear valued guest, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Your compliments toward the well trained team is highly appreciated, thus all your praises will be addressed to the team accordingly. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Well located and comfortable

Customer review rating 4.4/5

Nurul Families - 03/03/2020 Confirmed reviews ALL

Hotel was pleasantly clean and comfortable. Truly enjoyed the stay. Everything was great. Except maybe there should be more breakfast options.

Dear Nurul, Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your valued feedback regarding the breakfast offer has been well acknowledged and we will do our best to improve our services. Your comment is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Well located

Customer review rating 4.4/5

Najma Couples - 02/03/2020 Confirmed reviews ALL

Very accommodating. Clean Good location pleasant staff

Dear Najma, Thank you for your review and detailed feedback. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback and we are looking forward to welcome you back again for another memorable visit. Kind regards, Raphael Hirsch General Manager
Customer review rating 4.4/5

Anonymous Families - 29/02/2020 Confirmed reviews ALL

Room were lacking some items like toothbrush, etc

excellent stay

Customer review rating 4.4/5

Angus Solo - 29/02/2020 Confirmed reviews ALL

was satisfying to get a room upgrade

Well located with good facilities

Customer review rating 4.4/5

Emma Families - 25/02/2020 Confirmed reviews ALL

The staff were so helpful and polite and made us feel immediately welcome. Everything was clean and well maintained. The hotel was well located and great having the 7 Eleven downstairs. We really loved the roof top pool too. Great hotel!

Dear Emma, Thank you for taking the time to share about your recent visit with us. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Perfect

Customer review rating 4.4/5

Rushan Business - 24/02/2020 Confirmed reviews ALL

Amazing place with good stuff and perfect service

Dear Rushan, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Well located and good stay

Customer review rating 4.4/5

Peter D. Couples - 24/02/2020 Confirmed reviews ALL

The staff was very professional and very helpful. The internet was not very stable for the last 3 days of our stay.

Just OK

Customer review rating 4.4/5

Sc Business - 23/02/2020 Confirmed reviews ALL

The hotel location is good, convenient and the room is good. The room did not have laundry bag and in room slipper (probably have to request) and the breakfast is not a 4 stars. As it is a combination with Ibis, I guess it is made the way.

good stuff

Customer review rating 4.4/5

Anonymous Couples - 23/02/2020 Confirmed reviews ALL

We entered the hotel late, nevertheless the staff welcomed us happily. We loved staying at the hotel. We plan to come back again.

Dear valued guest, Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Excellent location

Customer review rating 4.4/5

Anonymous Friends - 23/02/2020 Confirmed reviews ALL

We visited Bangkok and stayed at Mercure Bangkok Siam and it to be the perfect position for shopping, train station, Jimmy Thompson museum which is a must to see !

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