ibis Bangkok Siam Hotel

Dear G K, Thank you very much for taking the time to share valuable feedback regarding your recent stay at the ibis Bangkok Siam. I am delighted to hear that you enjoyed many aspects of our hotel services and facilities. Guest experience is our prime concern and hearing about your overall good stay is our best reward. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services I sincerely hope you will now keep our ibis Bangkok Siam in your mind and we will have the opportunity to welcome you back soon again. Kind regards, Raphael Hirsch General Manager

Dear Yvonne T., Thank you very much for your generous comments regarding your recent stay at the ibis Bangkok Siam. I am very happy to learn about your entire satisfaction with your service and staff. I will share your comments with our team. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Also your suggestions about our further improvement retarding the amenities have been well acknowledged and we will do our best to turn our service to better ones. Again, thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Raphael Hirsch General Manager

Dear F C., I would like first to thank you for giving us the opportunity to welcome you at the ibis Bangkok Siam. Being an economy hotel the concept is that there are no frills and amenities that you would find in some of the full-service hotels. We constantly striving to improve our services and to come up with new facilities to enhance our guest experience. Your disappointing shower experience as well as the noisy air con are taken seriously, please allow me to express my sincerest apologies regarding this isolate case. In spite of this situation I trust that this unfortunate experience will not deter you from staying with us again. I remain at your disposal for any needs you may have and I hope you will allow us to restore your trust in our services during your stay at the ibis Bangkok Siam. Your sincerely, Raphael Hirsch General Manager

Dear Vi N., Thank you very much for taking the time to share your wonderful family experience at ibis Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Dear AC, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the ibis Bangkok Siam. I was delighted to know that our tea member did assist you the best to ensure you a pleasant visit. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Raphael Hirsch General Manager

Dear Jac C, Dear valued guest, Thank you very much for sharing your thoughtful feedback regarding your recent stay at the ibis Bangkok Siam hotel. I was very concerned to read about the inconvenience experienced in the shower, unfortunately our level of customer service did not meet your expectations. We always listen to our customers and try to take appropriate steps to enhance the guests’ experiences. Please accept my sincerest apologies for these unfortunate issues. The technician team will taken appropriate action to recheck this concern in vacant room to ensure this issue will not affect other guests. We appreciate your comment and we’re confident that based on your valuable feedback, we will continue to make positive changes and that we will be able to provide a true ibis Hotels experience. Thank you again for choosing to stay with us and we look forward to welcoming you back for your future visit in Bangkok . Sincerely, Raphael Hirsch General Manager

Dear James, Warmest greeting from the ibis Bangkok Siam hotel. It is of course disappointing to read that while some aspects of your stay were positive, we clearly fail short in regards to your expectations. Please accept my sincere apology for the shortcomings you encountered and for any inconvenience caused. We acknowledged the seriousness of your concerns and while the internal process must not affect guest experience, I sincerely regret that this situation occurred. Our team usually got praised for their effectiveness and service oriented; your experience is not reflecting our brand standard. Your feedback is valued to us and rest ensure that your comment has been shared among the team to prevent from similar situation in the future. Again, we do hope that despite this incident, we will have the pleasure of welcoming you back to experience the service improvement. Sincerely yours, Raphael Hirsch General Manager

Dear Jo, Thank you very much for taking the time to share valuable feedback regarding your recent stay at the ibis Bangkok Siam. I am delighted to hear that you enjoyed many aspects of our hotel services and facilities. However, I regret to learn about the shower experience, the technician team will take appropriate action to recheck this concern in vacant room to ensure this issue will not affect other guests. Again, we appreciate your comment and we’re confident that based on your valuable feedback, we will continue to make positive changes and that we will be able to provide a true ibis Hotels experience. I sincerely hope you will now keep our ibis Bangkok Siam in your mind and we will have the opportunity to welcome you back soon again. Kind regards, Raphael Hirsch General Manager

Dear David, Thank you very much for your lovely review and for choosing to stay with us. I was delighted to read that your stay was so enjoyable and that our outstanding services and hotel location were convenient for you to access the city along with the full variety of shopping centers. The location is our strength indeed and the hotel is located right in the hear of the city center and within walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely an asset. We very much look forward to continue to exceed your expectations and that you will continue to choose to stay with us at ibis Bangkok Siam for many more future visits to Bangkok. Best regards, Raphael Hirsch General Manager

Dear valued guest, Thank you very much for sharing your thoughtful comments of your recent stay with us at ibis Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that you were satisfied with many aspect of our services. Your kind words about your experience have been shared with our teams. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Raphael Hirsch General Manager

Dear J. H., Thank you very much for sharing your thoughtful comments of your recent stay with us at ibis Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that you were satisfied with many aspect of our services. Your kind words about your experience have been shared with our teams. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Raphael Hirsch General Manager

Dear AT, We very much appreciate your comments regarding your stay at the ibis Bangkok Siam. I was so delighted to hear about your satisfaction with the efficiency of the team and the convenience of the location. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael HIrsch General Manager

Dear Michael, I would like first to thank you for giving us the opportunity to welcome you at the ibis Bangkok Siam hotel. While I am very delighted to hear about your overall good experience with the hotel services and facilities, I regret to know that the building maintenance impact on your satisfaction . Your genuine and constructive feedback have been consider and will be taken into consideration for our further services improvement. I remain at your disposal for any needs you may have and I hope you will allow us to restore your trust in our services. Kind regards, Raphael Hirsch General Manager

Dear William, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the ibis Bangkok Siam. I will share your comments with our team. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and look forward to welcome you again soon for your future visit in Bangkok. Yours sincerely, Raphael Hirsch General Manager