ibis Bangkok Siam

ibis Bangkok Siam 3 stars

Customer review rating (ALL Rating) 4.5/5 120 reviews

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Hotel extras

  • Convenient location,easily reach by BTS Sky Train and public transports

  • Walking distance to Siam Paragon,Siam Square, Siam Center,MBK,Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping ,entertainment attractions

  • Designed for great value for money for family, friends and business travelers

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Bangkok Siam

927 Rama 1 Road Wangmai, Pathumwan
10330 BANGKOK
Thailand

GPS:13.74674, 100.52885

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

THE EIGHT RESTAURANT

All-you-can-eat breakfast buffet ibis breakfast is our signature breakfast buffet served in The Eight restaurant. It combines international, Asian and Thai cuisine.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 0 

attendees

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Our accommodation(s)

Modern and well designed, the Standard Room features all the usual amenities. A cozy bed, a desk, LCD TV with international channels, free WiFi internet access, fridge, tea and coffee making facilities, a safe and hair dryer

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  120 reviews

TripAdvisor Rating  4.0/5  1,999 reviews

Customer review rating 3.5/5

Danish A. Couples - Confirmed reviews ALL

I was traveling within Thailand with my wife on a recreational visit and during my time in Bangkok I stayed at the Ibis Siam. This was primarily due to the location, budget accomodation, clean premises and a reasonable breakfast. The room was as expected, clean and functional. The only improvement that I can suggest was the washroom as the taps and shwer wasn't working properly. Otherwise the stay was satisfactory.

Terrible stay

TripAdvisor rating 1.0/5

Shofien Families - TripAdvisor review

Worst hotel experience ever. We had to agree that when checking the room description, information of the room was not wrong, but that doesn't mean that the info. provided was detailed or helpful enough. Here’s for more: 1- Inconsiderate room design & allocation: The room across the elevator, when you open the room door, you see strangers outside (waiting for the lift) looking into your room out of curiosity (not guests’ fault though; when you hear sound behind your back, it is reflex to look back) 2- The rooms are tiny (we stayed in 4 rooms), there were no toiletries (no slippers, no toothbrush, no razor - they explained that toiletries posted on the website meaning shower and shampoo). Even when requested, they said that it was not available since this was a budget hotel - at about $70/night, no breakfast included, feel like they were calling me cheap, very badly put). There was no luggage rack (beware, this was not clarified in room info.), so we had to tuck our luggage under the bed. Every time we need something out of it, we had to basically crawl on the floor, pull it out from under the bed (or else no space to walk around). We have elders in our group, this was a nuisance and inconvenient at most. 3- Worst part is the bathroom, the tiniest bathroom ever, non-suitable for persons with claustrophobia. The shower area was tiny; you couldn't move freely without touching the doors or the walls. There was a slit of the two doors closed into the shower, making water run all over the floor from the slit. The sink was small, clogged, and dirty. 4- There were no sockets at the bedside tables (rather counters) for phone or any other device chargers, why? This is so inconvenient. All in all, I cannot believe this hotel was run & operated by Accor. We sent them a request for cancelation, they promised to answer within 48 hours, but 4 days later, there still was no response, what a bad customer communication. The staff attitude was mediocre at best. Even though there was smiling faces, but when trouble arose, they did not show any sympathy or trying to be helpful either, just run by the rules. We complained, and all we got was that "the information was posted clearly on the website". This is not customer service, rather emotionless industrialized process. The seemingly good parts are (1) there was a convenient store on the ground floor (convenient but not vital, there were convenient stores everywhere, easy to find in this tourism area (2) location right next to the BTS (again, not vital – many other hotels arounds the same area which are only 1- or 2-minutes walking to this BTS). We definitely would never stay here again; this has left a bad taste to our trip.

Dear Shofien, Warmest Greeting from Ibis Bangkok Siam. Thank you for choosing Ibis Bangkok Siam and for sharing your feedback through this online community. We regret to see negative rating and more so to learn that we felt short of your expectation about our Room Cleanliness Quality. Please accept my deepest apologies and please rest assured that all staff concerned has been briefed to avoid the future reoccurrences. We will put every effort into improving our service in the needed areas from the Ibis Bangkok Siam. You are our valuable guest and we assure you that this is an isolated incident and that the Mercure Bangkok Siam can indeed do better to accommodate you. We hope you will allow us to restore your confidence by having the opportunity to welcome you back in the near future so that we may demonstrate our commitment to serving you better. I would be very pleased to meet with you in person during your forthcoming visit. Sincerely Raphael Hirsch General Manager

Good location

Customer review rating 3.5/5

Nonoy Couples - Confirmed reviews ALL

Standard services. Some staff can not speak English well (Front Office, Housekeeping). Water provided only 2, meanwhile i am a platinum member. Keycard should be updated twice when have seperate booking code. Placemat on the restaurant smell like didn't wash for long time

well located & deep sleep

Customer review rating 3.5/5

Zahit H. Solo - Confirmed reviews ALL

well located & deep sleep

Bangkok

TripAdvisor rating 5.0/5

Ibee9 Solo travel - TripAdvisor review

We stayed here for 2 nights and all the staff was very friendly and cooperative , Tom was very helpful, A good place to stay however the view from the room is very beautiful Food we had was very delicious. Room service was very good. Hotel is we’ll managed, highly recommend.

Dear Ibee9, Thank you very much for your stay and review. We appreciate your friendly staff, Toms personnel experience, well manager and recommend hotel comments. To the pleasure to welcome you back again at the Ibis Bangkok Siam. Best regards Raphael Hirsch General Manager

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Other web-users rate our hotel

  • 678 reviews 9.8/10 Location
  • 555 reviews 5.3/10 Room
  • 341 reviews 8.3/10 Service
  • 24 reviews 8.8/10 WiFi
  • 321 reviews 2.3/10 Comfort
  • 179 reviews 7.9/10 Cleanliness
  • 96 reviews 8.1/10 Breakfast

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