Novotel Guiyang Downtown

Novotel Guiyang Downtown 4 stars

Customer review rating (ALL Rating) 4.3/5 245 reviews

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Description

Hotel extras

  • Free WiFi access and cable TV in rooms

  • 20-minute drive from airport, free parking

  • State-of-the-art fitness center

  • Warm, friendly service 24 hours a day

  • The play area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Guiyang Downtown

8 Zhong Hua Nan Road, Nanming District, Guizhou
550002 GUIYANG
China

  • By plane

    GUIYANG AIRPORT At 11km / 7 miles - Shuttle paying

  • By train

    GUIYANG RAILWAY STN At 2.7km / 1.68 miles

GPS:26.576505, 106.712525

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE SQUARE

Located on the third floor, this all-day dining restaurant serves Chinese and international cuisine with buffets for breakfast, lunch and dinner. An a la carte menu is also available.

Your meetings and events

Novotel Guiyang Downtown is an ideal place for your banquets and meetings. A wide selection for meeting and event facilities, all with natural light, are tailored to serve every need of our guests.

Room descriptions and layouts

meeting rooms

From 1 to 14 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  245 reviews

TripAdvisor Rating  4.0/5  219 reviews

Perfect reception service

Customer review rating 4.0/5

Xuan L. Business - Confirmed reviews ALL

The reception was great, breakfast is good. The overhead shower was leaking and the toilet smells terrible.

Dear Yi P., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent service

Customer review rating 5.0/5

Shadi A. Solo - Confirmed reviews ALL

The customer service is more than great, the staff is very polite ( at all levels), and very friendly special thanks to Mr. Ian Guan ,he treated me very well, and his customer service was very professional and very friendly

Dear Shadi Amin Mohamed A., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location but small room

Customer review rating 3.5/5

Daniel J. Couples - Confirmed reviews ALL

Have been stayed Novotel in other city, the size of of the room compared relatively small. I do not like the small window, it felt depressed. As I booked through Fliggy.com paired with Accor’s platinum member, however no any room upgrade at all. Aside from that, I appreciate the clean room and quality breakfast.

Dear Zhong Xia J., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No heater, Terrible

Customer review rating 2.0/5

Z. F. Families - Confirmed reviews ALL

We traveled to Guiyang and choose this hotel with our 1 year old baby, but there was no heater in the room, we even didn’t take a shower for my baby three days because it’s too cold in the room, and no hair conditioner, the front desk told to us we have access to the prime lounge, but our room card couldn’t open the lounge door, I could say there were lot of details not touching the Novotel standard, even lower than a economy hostel. But only thing I felt good that was the experience in the breakfast restaurant, the staffs in the restaurant are friendly and helpful, thank you so much.

Dear Fan Ming Z., Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have put the hair conditioner in the room. If you did't find it, you can contact our Guest Service Center. We will help you to get it as soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

very central, convenient

Customer review rating 5.0/5

Mossimos Families - Confirmed reviews ALL

nice location, and close to the Jiaxiu Lou, and shopping malls

Dear Zhi Sheng X., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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