ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating 4.2/5 18,517 reviews

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ALLSAFE approved hotel

ibis budget London Whitechapel - Brick Lane
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Hotel extras

  • Central location, with plenty of nearby transport links

  • 5 minute walk to Aldgate East and Whitechapel tube station

  • Unlimited continental buffet breakfast available

  • Old Spitalfields Market is just a ten minute walk away

  • Plenty of restaurants and bars located nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
Information message

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG
london
united kingdom

Tel: +442076554620

Fax: (+44)2076554621

Check-in from 14h00

Check out up to 12h00

  • LONDON MOSQUE :  25,205,254 London Mosque

  • IBIS BUDGET LONDON WHITECHAPEL :  District H&C Whitechapel

  • By plane

    GATWICK AIRPORT At 55km / 34 miles

  • By plane

    HEATHROW AIRPORT At 40km / 24.85 miles

  • By plane

    HEATHROW AIRPORT At 35km / 21.75 miles

  • By plane

    LONDON CITY AIRPORT At 9km / 5.59 miles

  • By plane

    STANSTED AIRPORT At 55km / 34.18 miles

  • By train

    ALDGATE EAST At 1km / 0.62 miles

  • By train

    LIVERPOOL STREET At 2km / 1.24 miles

  • By train

    LIVERPOOL STREET At 1.5km / 0.93 miles

  • By train

    SAINT PANCRAS INTL At 5km / 3.11 miles

  • By train

    VICTORIA STATION At 8km / 4.97 miles

  • By train

    WHITECHAPEL At 1km / 0.62 miles

GPS :51.517576, -0.06486

Congress centre

  • EXCEL LONDON 8.0 km / 4.97 mi
Congress centre

Our accommodation(s)

DOUBLE - Room with large bed for 2 people

  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

TWIN NEST - room with twin beds

  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

TRIPLE NEST - room with a large bed and a pull down single

  • Max. number of persons: 3
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

Classic Room with a large bed for 1 or 2 guests

  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Multimedia hub

Accessible Twin - Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
Rooms

Our guest reviews for
ibis budget London Whitechapel - Brick Lane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

18,517 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,211 reviews

Well located

Customer review rating 4.2/5

Tapon Business - 09/11/2020 Confirmed reviews ALL

The receptionist I forgot her name . Original from Switzerland she is very helpful.

Good stay

Customer review rating 4.2/5

Patches Business - 31/10/2020 Confirmed reviews ALL

Room was abit cold but it was fine. Good location for train stations. Friendly staff.

Okay for the price.

Customer review rating 4.2/5

Jamil R. Business - 29/10/2020 Confirmed reviews ALL

The hotel was clean, well located. Unfortunately the noise from the water flushing from other rooms was very loud and extremely disturbing. I was in room 237.

Dear Mr R., We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. As an ALL Gold Member and regular guest at our hotel, we value your feedback very much. Unfortunately we don't have any direct influence on the pipes, but please feel free to ask for a quiet room at the end of the corridor during your next stay and we happily try to assist you. I will also add a comment to your guest profile so we can assign a quiet room, away from other guests, for you. Thank you again for sharing your experience, and we hope your next visit will be even better than previous ones. Sincerely, Astrid ALL Ambassador / Reception

staff were so welcoming

Customer review rating 4.2/5

Shaheb M. A. H. B. Families - 26/10/2020 Confirmed reviews ALL

staff made me and my b. feel at home. i cannot thank them enough. in particular the lady who went out of her way to speak with the manager to help us in our time of need. god bless you all. M.

Good morning M., Thanks a lot for this amazing review! I am happy that we have made you feel like at home and that we could help you ! I hope that the next time you will visit us, it will be under better circumstances :) Also, thank you very much for the invitation, it is very kind of you ! Let's hope that this sanitary crisis will end up soon :) I wish you and you b. a lovely day, See you next time! Lea Gonzalez, hotel shift leader

Excellent stay

Customer review rating 4.2/5

Michael Couples - 24/10/2020 Confirmed reviews ALL

The entire stay was excellent, especially the two front of house staff who were there both days we were there. Very welcoming and accommodating and really topped off the stay. The room was perfect for its purpose and they even decorated it as it was my other half's birthday with balloons and confetti. Breakfast was lovely, exactly what was needed, and you wasn't going to go hungry!

Dear Michael F., Thank you for your kind review regarding your stay at our hotel. It was a pleasure to have you and your girlfriend staying with us. Also, thank you for letting us know about your other half's birthday. Despite the difficult times regarding Covid-19, we wanted you to have a pleasant experience. Our night team decorated the room and made sure everything was well sanitised. Anyway, I'm sure this will remain a memorable birthday for your other half. Thank you again for your lovely comment, for remembering us and we would love welcoming you again. Sincerely, Ileana and Alexei

Great stay

Customer review rating 4.2/5

Connie Couples - 19/10/2020 Confirmed reviews ALL

Excellent

Dear Connie Greetings from IBIS Budget Whitechapel hotel - thank you very much for taking the time to comment on your stay with us. It was a pleasure to have you and we hope you had a great time in London. We very much hope to see you back again soon - Until then, wishing you all the best! :) Cheers Alexei

Excellent Stay

Customer review rating 4.2/5

Richie Business - 19/10/2020 Confirmed reviews ALL

Booked based on the reviews. Really pleased with the whole stay. The staff were amazing and so helpful, and they really went above and beyond. My room was quiet, clean and housekeeping visited everyday. Its was basic, but it it all worked, was clean and functional. The breakfast was great and despite the Covid 19 restrictions the staff tried really heard to make it look well presented. The hotel is a short walk from the tube station and hospital with plenty of local places to eat out. The area isn't central London, but it had a really good vibe and the locals I found were friendly and helpful. I will be staying here again when I next visit.

Dear Mister O., Thank you so much for your heartwarming comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. It is always such a fulfillment to receive positive feedback from our lovely customers. This feedback makes our staff very happy and encourages us to keep on doing our best to improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again soon! Kind regards, Aurelie

Perfect stay

Customer review rating 4.2/5

Shannon P. Couples - 19/10/2020 Confirmed reviews ALL

Staff were so lovely and very well organised especially with COVID19. The new nest rooms are lovely and spacious. Kept so so clean the bathroom was clean. Couldn’t fault it at all will definitely be back

Dear Shannon Greetings from IBIS Budget Whitechapel hotel in London! Thank you very much for your kind comments about your recent stay with us. We all strive to accommodate our guests in every way and positive feedback is always motivating. Of course, if there is anything else we may do to make your next stay even more enjoyable, please feel free to get in touch anytime :) Wishing you all the best and hoping to see you back here soon With kind thanks Alexei

Well located , clean and great value

Customer review rating 4.2/5

Dot Solo - 18/10/2020 Confirmed reviews ALL

Great, easy check in and check out, quiet and clean

Dear Michelle Hello and greetings from the team of IBIS Budget hotel in Whitechapel. We would like to thank you kindly for taking a few moments to review your stay with us. We are very glad to see that you were pleased with everything and certainly look forward to the opportunity to accommodate you again in the future. Please let us know if there is any way we could make your next stay even more enjoyable. On behalf of the entire team, wishing you and yours continued good health and all the best! Kind thanks Alexei

Ottima posizione

Customer review rating 4.2/5

Anonymous Couples - 17/10/2020 Confirmed reviews ALL

Comfortable room. Good location.

Dear Mr P. Greetings from the team of IBIS Budget in Whitechapel - we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback and I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our cleanliness and especially our team usually receive high praise from our guests. Should you encounter any issues, please feel free to address them to us so that we may accommodate you in the best possible way. :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexei

Well located

Customer review rating 4.2/5

Michael A. Business - 11/10/2020 Confirmed reviews ALL

Felt very safe and staff excellent especially alexei and Astrid

Dear Mr a. Greetings on behalf of myself, Astrid and the rest of our team! Thank you very much for your kind review - we certainly do our best to accommodate and it is great to know you felt at home with us. It was a pleasure having you here and we very much look forward to welcoming you again soon. Until then, all the best to you and yours :) Cheers Alexei

Perfect service at short notice

Customer review rating 4.2/5

Hmoth Couples - 05/10/2020 Confirmed reviews ALL

We were let down by another hotel late in the evening and phoned Ibis as they were nearby. They could not have been more helpful. A room was confirmed for a 2 night stay and they even offered one which had the best view. On arrival the check-in process was quick and easy, and the room sparkling clean. We were very pleased by the ease and value of the accommodation, and every member of staff we encountered was cheerful. We would certainly stay here again.

Dear Mrs Heather, Thank you for you lovely review regarding your stay at the ibis budget London Whitechapel - Brick Lane. We are really happy you enjoyed your stay and had a good experience, specially in this hard time of Covid-19. We work hard to keep our guests safe and meanwhile to have a great experience at our hotel. Receiving reviews like yours, make us proud and give us confidence to keep doing the hard and good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ileana-Daniela - Receptionist

good stay

Customer review rating 4.2/5

Anonymous Solo - 01/04/2020 Confirmed reviews ALL

i was really satisfied with my stay

Dear Jette Larsen, Thank you for taking the time to complete the survey regarding your experience at Ibis Budget Whitechapel. We are happy you enjoyed your stay and thank you for mentioning our colleague Roberto. We are sorry you didn't like the breakfast as we try to offer a selection of baked and fresh products. We'd love to hear your suggestions in order to make your experience more pleasant. I take the opportunity to say that our hotel opened its doors again, after this challenging time regarding the Covid-19. We are more than happy to welcome you back. Sincerely, Ileana-Receptionist

Great Team

Customer review rating 4.2/5

Peter B. Business - 31/03/2020 Confirmed reviews ALL

Friendly faces and super service by lovely people. Despite a reduction in customers due to Covid 19 related restrictions - the teams service remained high .

Great location

Customer review rating 4.2/5

Matt H. Solo - 24/03/2020 Confirmed reviews ALL

Staff were great. Location excellent

Dear MATT H., We really appreciate that you share your impressions of your stay in Ibis budget Whitechapel-Brick Lane. It is very useful for us to keep improving our services and very positive for the staff that you have a good assistance at your visit to London. Thanks again and we hope your next visit will be as a pleasant as the previous one. Sincerely,

Good for overnight stay

Customer review rating 4.2/5

Jenifer C. Couples - 22/03/2020 Confirmed reviews ALL

It was ok, clean but cosy! Didn’t like the fact you had to ask for shower gel & that there wasn’t a floor towel for after stepping out the shower but other than that it was ok. I guess it’s because it is a Budget hotel.

Dear Jade-Imani, We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. As the title, our hotel is budget, so we don't have all the facilities. Even so, we try to offer the best services. We provide shampoo at the reception for free, adapters. We offer complimentary coffee and tea at the lobby. I am sorry you didn't find the comfort you were looking for, but we hope you'll give us another chance in the future. Thank you again for sharing your experience. Sincerely, Ileana-Receptionist
Customer review rating 4.2/5

Abdirahman Business - 21/03/2020 Confirmed reviews ALL

Well received and customer Care services perfect. Less time for all services

Dear ABDIRAHMAN A., We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception team member, Mariama.

The environment is always clean

Customer review rating 4.2/5

Yahaya H. Business - 21/03/2020 Confirmed reviews ALL

The staff are doing well and are always ready to attend to guests! They are really marvellous!

Dear YAHAYA H., We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception team memeber, Mariama.

Confusing location

Customer review rating 4.2/5

Lindsey Families - 19/03/2020 Confirmed reviews ALL

Seeing as there is another Ibis hotel nearby, it needs to be much clearer which hotel is which. I thought I had booked the other hotel as they both have Brick Lane in their address. Having said that, the hotels only downside was not having tea/coffee making facilities.

Dear LINDSEY J., We very much appreciate your comments regarding your stay at the ibis budget London Whitechapel - Brick Lane. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are sorry to hear that you found difficult to find our hotel we understand we are near to ibis London City Shorditch, you will always find the address of the Hotel in you confirmation email. We do have free tea and coffee facilities available in our hotel located in our breakfast area please feel free to ask to our team at reception Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naman

helpful staff

Customer review rating 4.2/5

Jonny Friends - 18/03/2020 Confirmed reviews ALL

rooms were basic but clean. staff very helpful

Dear Jon N., Thank you for the nice comments regarding your stay and our lovely staff at the ibis budget London Whitechapel - Brick Lane. We are happy you liked your stay and found our room practical. Regarding the price, if you book in advance you can get a cheaper price. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ileana-Receptionist

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