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ibis Styles Madrid Prado Hotel 3 stars

Customer review rating 4.6/5 2,966 reviews

ibis Styles Madrid Prado
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+ 15 Services

Hotel extras

  • 7 minutes walk from Atocha Station, Puerta del Sol and main museums

  • Breakfast adapted to each customer's taste, including gluten-free.

  • Check-in from 11:00. Check-out at 13:00.

  • Pets allowed

  • Free bottle of water upon arrival

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • Room service
  • Snack & beverage machine Paying
Business services
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Styles Madrid Prado

Calle Prado 11
28014 madrid
spain

Tel: +34913690234

Fax: (+34)91/4292829

Check-in from 13h00

Check out up to 12h00

  • EMT :  5 ALCALA/SEVILLA

  • ANTON MARTIN :  1 ANTON MARTIN

  • By plane

    BARAJAS MADRID At 15.5km / 9.63 miles

  • By train

    ATOCHA AVE STATION At 1.1km / 0.68 miles

GPS :40.414825, -3.698831

Companies

  • ATENEO DE MADRID 0.05 km / 0.03 mi
  • AYUNTAMIENTO MADRID CIBELES 0.95 km / 0.59 mi
  • BANCO DE ESPANA 0.8 km / 0.5 mi
  • CAIXAFORUM 0.0 km / 0.0 mi
  • CIRCULO DE BELLAS ARTES 0.6 km / 0.37 mi
  • CONF ESP CAJAS AHORRO CECA 0.45 km / 0.28 mi
  • CONGRESO DIPUTADOS 0.25 km / 0.16 mi
  • CONSEJO GRAL COLEGIOS MEDICOS ES 0.21 km / 0.13 mi
  • INSTITUTO CERVANTES 0.75 km / 0.47 mi
  • MINISTERIO DE SANIDAD 0.6 km / 0.37 mi
  • MINISTERIO EDUCACION Y CULTURA 0.55 km / 0.34 mi
  • PRESIDENCIA COM REAL CASA CORREO 0.65 km / 0.4 mi
  • TEATRO ALCAZAR 0.5 km / 0.31 mi
  • TEATRO ESPANOL 0.14 km / 0.09 mi
  • TEATRO HAAGENDAZS 0.45 km / 0.28 mi

Our accommodation(s)

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Madrid Prado

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,966 reviews

TripAdvisor Rating 4.5/5

1,513 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Perfect location

Customer review rating 4.5/5

Mark U. Families - 19/09/2021 Confirmed reviews ALL

Needed a base in Madrid to attend a wedding, whilst being centrally located for a few hours’ sightseeing.

Disappointing hotel with no soundproof and poor service

Customer review rating 2.5/5

Hakone2021 Families - 11/09/2021 Confirmed reviews ALL

Booked this hotel on all.Accor website with some excitement about its proximity to the major museums especially Prado. Checked in and was shocked to find how noisy the room was. Sound from any activity in the hallway, nearby rooms or upstairs seemed to reverberate and expand, and it sounded as if there was quite a bit of construction/repair and moving of furniture going on. Went to ask the front desk why it was this noisy, she said maybe it was the maids, and that they'd be going home soon. I also mentioned that the safe in my room was locked, so I could not use it, and she said she'd send someone. By the time we got back in the evening the room was still so loud we could not imagine spending three nights there. The safe was still locked too. So I cancelled the second and third nights and had to look for another hotel. What a waste of time. Furthermore, the 4-star hotel less than 50 feet away cost 70% of what I paid for Ibis Style. Booking from U.S. on hotel website in this case turned out to be totally uncompetitive too.

Dear Xiaoping Shirley M., Thank you for taking the time to tell us about your experience at the ibis Styles Madrid Prado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the closed door, for our security and the customer security we have to close the door when we are going to be absent from the reception even for a minute, otherwise we do, someone could enter the hotel that may cause a problem to our customers. At the time you stayed we were not doing any work, but we felt if any other client could make any noise that could bother you or if the maids when cleaning another room made excessive noise. We do not know the time at which these discomforts occurred. They begin hers works at 9:30 in order to avoid precisely to avoid these discomforts We understand that our hotel is not to everyone's liking, so when you told us that you wanted to leave the hotel, we canceled your reservation without any expense. We are sorry that we have not been able to meet your expectations and the inconvenience this may have caused you. We appreciate your sharing your concerns. Sincerely,

ideal location, friendly staff, nice breakfast

Customer review rating 4.0/5

A S. Business - 25/08/2021 Confirmed reviews ALL

Hotel is really well placed next to main central sightseeings and squares to go out (shopping streets, restaurants, bars). There is a wide variety for breakfast. Spacious airconditioned and clean rooms.

Dear costumer, Thank you very much for your time in valuing our Hotel, we hope to see you again in the future. Best regards, Reception department

Best location in Madrid . Close to everything

Customer review rating 5.0/5

Sasha N. Business - 22/08/2021 Confirmed reviews ALL

Ibis Styles Madrid Prado is one of the best Ibis I ever stayed in Madrid . Well located , confortable rooms (I recommend the superior rooms), helpful and friendly staff always willing to assist you. If you have a car and plan to stay for more than two days, they will recommend you to park in Parking Plaza de Santa Ana which is located 3 min walking from the hotel and have long stay rates. A+ for Ibis Styles Madrid Prado

Dear Sasha, First of all we thank you very much for taking a moment to leave us your great ratings, we are glad to know that you enjoyed your stay with us. Best regards Reception Department

Well located lovely rooms & staff.

Customer review rating 5.0/5

Gaynor E. Couples - 22/08/2021 Confirmed reviews ALL

It was perfectly positioned next to the Sq Anadona and all major other places of interest. The staff are very helpful and I would not hesitate to recommend. Dog friendly too!

Dear Keith E., First of all we thank you very much for taking a moment to leave us your great ratings, we are glad to know that you enjoyed your stay with us. Best regards Reception Department

All the staff were very helpful

Customer review rating 5.0/5

John K. Solo - 21/08/2021 Confirmed reviews ALL

I had a very good experience and I will recommend this hotel to people I know

Dear John Patrick, First of all we thank you very much for taking a moment to leave us your great ratings, we are glad to know that you enjoyed your stay with us. Best regards Reception Department

Nice hotel in great location

Customer review rating 4.0/5

Mihaz Friends - 18/08/2021 Confirmed reviews ALL

The hotel is in a very good location, very close to the city center. Clean rooms, friendly staff. The only thing that bothered me was the dining room, which in case of full occupancy is right in the reception or in the lobby of the hotel. The whole experience is very good.

Dear Miha, Thank you for taking the time to add value. It is very important for us the opinion of our customers to maintain the quality of the brand. Best Regards, Reception department

Well located

Customer review rating 4.0/5

Isabel L. C. Business - 11/08/2021 Confirmed reviews ALL

It was just a one-night stay. The room was clean and the staff very kind.

Dear Isabel, Thank you for taking the time to add value. It is very important for us the opinion of our customers to maintain the quality of the brand. Best regards, Reception department

Madrid Style

TripAdvisor rating 4.0/5

C2787UNalex 11/08/2021 TripAdvisor review

Great location and value for your money. Staff always cortious and very helpfull. Rooms are always clean, righr at the center of the city I love so much to visit. I always bring friend to this hotel and they love it.

Thank you very much for having taken the time to share your opinion with us! We are glad that you have enjoyed your stay here and we will sure share your comment with the rest of the team. Best regards

Great stay

Customer review rating 5.0/5

Anonymous Families - 08/08/2021 Confirmed reviews ALL

I’ve stayed at this hotel to go sightsee Madrid. It was perfectly located. Only a 10 minute walk to the puerta del sol. Staff was amazingly friendly and helpfull. If I would go nack to Madrid, I would definitely stay hete again. :)

Dear Estefanie, First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! We are glad to know that you have enjoyed your stay with us, we will share your comments with the rest of the team as I am sure they will serve as a reward for our daily efforts for the client's well-being. Thank you for taking the time to add value. It is very important for us the opinion of our customers to maintain the quality of the brand. Receive a cordial greeting Reception department

Wey clean, affordable, well-located

Customer review rating 5.0/5

Karin A. Solo - 02/08/2021 Confirmed reviews ALL

Very friendly staff, rooms are immaculate, and the location is excellent. I would recommend to family and friends.

Dear Karin, First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! We are glad to know that you have enjoyed your stay with us, we will share your comments with the rest of the team as I am sure they will serve as a reward for our daily efforts for the client's well-being. Thank you for taking the time to add value. It is very important for us the opinion of our customers to maintain the quality of the brand. Receive a cordial greeting Reception department

Great location, very nice hotel

Customer review rating 5.0/5

Katarzyna Families - 29/07/2021 Confirmed reviews ALL

Hotel very well located - 5 minutes from Puerta del Sol and Plaza Mayor. Standard like in the Ibis, which is good. Affordable price, very friendly service, very clean hotel.

We very much appreciate your comments regarding your stay at the ibis Styles Madrid Prado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you soon :) Begoña Balandin Dpto. Recepción

Very well located, very nice room

Customer review rating 5.0/5

Iliana R. Families - 11/07/2021 Confirmed reviews ALL

Very well located, very nice room, front desk team were very kind all the time

Dear Iliana, Thank you very much for your positive comments about our Hotel and services. We hope to see you again very soon!! Best Regards, Andrea Front Desk Agent

Well located, friendly staff

Customer review rating 4.5/5

Bass Couples - 11/07/2021 Confirmed reviews ALL

The hotel is well located, the staff is friendly and amenities are good

Dear Sandro, First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! We are glad to know that you have enjoyed your stay with us, we will share your comments with the rest of the team as I am sure they will serve as a reward for our daily efforts for the client's well-being. Thank you for taking the time to add value. It is very important for us the opinion of our customers to maintain the quality of the brand. Receive a cordial greeting Reception department

SUPERB Ibis Styles , Calle Prado, Madrid !

Customer review rating 5.0/5

R.g. Solo - 08/07/2021 Confirmed reviews ALL

My best experience ever in an Ibis Styles Hotel. The location, on Calle Prado is SUPERB! Within walking distance to Plaza Neptuno, Sol, Sevilla (Metro Stations). If taking the METRO, get off Station: "Anton MARTIN", Exit Calle Magdalena , Calle Leon. 4 MINS walk. Staff are very well organised regarding social distancing and covid prevention measures. Super clean. Tables wiped off with disinfectant after every breakfast guest. Place incl. a continental breakfast which is adequate and good selection of buns, cheese, Ham and fruits/cereals. Try to get rooms on or above 5 th Floor. Room is basic, but has all amenities. PERFECT location for a nice comfortable stay.

Dear Rebonto, First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! We are glad to know that you have enjoyed your stay with us, we will share your comments with the rest of the team as I am sure they will serve as a reward for our daily efforts for the client's well-being. Thank you for taking the time to add value. It is very important for us the opinion of our customers to maintain the quality of the brand. Receive a cordial greeting Reception department

Amazing staying in central Madrid

Customer review rating 5.0/5

Alessia S. Business - 29/06/2021 Confirmed reviews ALL

I have stayed in this lovely hotel located in the center of barrio des attesa, the parliament is just 5 minutes walking as well as Calle de Sevilla o gran via and Puerta del sol. The staff is professional and kind , I want to thank in particular Andrea and Begona . The room was large and with a terrace . Room very clean and respectful of Anti-Covid protocol . The breakfast is delicious , yiu can try Spanish Jamon Serrano , tortilla o el queso manchego, if you prefer croissants and cafe con leche . Furthermore, you can also have lunch with pizzas, pasta and some dishes like pollo al curry . I’ ve tried spaghetti alla bolognese , they tasted delicious . I will be back soon .

Dear ALESSIA S., First of all we thank you very much that you have dedicated a moment to leave us your great valuations, nothing makes us more happy than receiving some comments like yours! Thank you very much for your kind words and appreciation of our hotel. The whole team is very pleased to hear that you enjoyed your stay with us! Best regards, Reception department

Well located & nice staff

Customer review rating 5.0/5

Anonymous Solo - 15/05/2021 Confirmed reviews ALL

Located in the center, enables to walk around everywhere for Madrid's sightseeing. The staff was incredibly nice and always up for recommendations about places and food

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Begoña Balandín Dpto. Recepción

Good location in the cultural centre of the city and relatively quiet

Customer review rating 3.0/5

Juan Business - 25/04/2021 Confirmed reviews ALL

Nice hotel in general. Perfectly located and confortable with standard Ibis room. My only problem was that my next room neighbours were heavy smokers. Although the hotel is non-smoking and all rooms have smoke detectors, there are no detectors in the toilet and toilets of different rooms are connected, so when I got into the room after work, the whole room had a very heavy tobacco odor. Not nice at all for a non-smoker like me. I could not get rid of it completely event closing doors and opening the small window.

Muchas gracias Juan por tu comentario y comentarnos el problema. Le hemos pasado el aviso al dpto. de mantenimiento y estamos viendo si se puede solucionar de alguna manera para que no le pase a más clientes. Mis más sinceras disculpas y espero poder mejorar vuestra opinión del hotel en el futuro. Begoña Balandín Dpto. Recepción
Customer review rating 4.5/5

Anonymous Couples - 19/04/2021 Confirmed reviews ALL

Great location, friendly welcome by staff. Only negative aspect: rooms are noisy, you can hear everything in the neighbouring room

Thank you very much Michael for your comment. We are working to improve the aspects you mentioned. We still hope you enjoyed your stay in Madrid. We hope to see you again. Begoña Balandín Dpto. Recepción

Ideally located, nice staff!

TripAdvisor rating 4.0/5

202lazydog Business - 08/03/2020 TripAdvisor review

Close to the center, Prado and Parque de Retiro! Nice staff always ready to assist, rooms are spacy and quiet. Excellent restaurants close to the hotel, a lot of things to discover in the close surroundings

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