Novotel Bangkok Impact Hotel 4 stars

Customer review rating 4.5/5 6,223 reviews

ALLSAFE approved hotel

Novotel Bangkok Impact
See on a map
+ 24 Services

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Tennis
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Bangkok Impact

94 Popular Road
Banmai Subdistrict
Pakkred District
11120 nonthaburi
thailand

Tel: +6628334888

Fax: (+66)2/8334889

Check-in from 14h00

Check out up to 12h00

  • BMTA :  52,356,166,367 IMPACT

  • MRT :  Bangkok MRT MOCHIT

  • By plane

    DON MUANG AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By plane

    SUVARNABHUMI AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    LAKSI At 7km / 4.35 miles

GPS :13.915281, 100.548527

Companies

  • BOUYGUES 2.0 km / 1.24 mi
  • CITY CHAIN 1.0 km / 0.62 mi
  • DIEBOLD 30.0 km / 18.64 mi
  • DONALDSON 2.0 km / 1.24 mi
  • ELEC AND ELTEK 8.5 km / 5.28 mi
  • INTER MEDIA 25.0 km / 15.53 mi
  • INVE ASIA SERVICES 1.0 km / 0.62 mi
  • JENBUNJERD 1.0 km / 0.62 mi
  • PARAGON MACHINERY 1.0 km / 0.62 mi
  • PICO THAILAND 40.0 km / 24.85 mi
  • ROYAL COPENHAGEN 100.0 km / 62.14 mi
  • SANMINA 6.5 km / 4.04 mi
  • SIEMENS LIMITED 30.0 km / 18.64 mi
  • SONY 12.0 km / 7.46 mi
  • TOYOTA 50.0 km / 31.07 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts

meeting rooms

From 1 to 14 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Meeting@Novotel guarantees successful meetings with full equipped meeting facilities.

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Videoconferencing

  • Office

  • Lectern

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

  • Hotel connected to conv. centre

  • Video equipment

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room Twin Beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Suite

  • Max. number of persons: 4
  • Area: From 48 / 517 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

94 BAR

Non contractual photo

Enjoy the energy and décor of our Lobby Lounge, the perfect venue to finish a deal or relax after business. Soak in the relaxing ambiance as you sample an array of the finest coffees and teas of the world, signature cocktails and an extensive beer.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,223 reviews

tripadvisor

TripAdvisor Rating 4.5/5

517 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 4.5/5

Dev Business - 05/02/2021 Confirmed reviews ALL

Thanks for the extreme precautions you took. Staff was very friendly and helpful. I would urge you to look at ways of reducing single-use plastic. Here are some easy ways: Install water dispensers in every room/floor instead of providing water bottles. Shampoo and soap dispensers to avoid disposable tubes. Quite unnecessary for laundry to be returned in plastic covers.

Dear Dev, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you satisfied with the friendliness and helpful of our staff and thank you for highlighting the areas that can be improved. In this unique and highly controlled quarantine environment, we have elevated these standards even further to ensure guests are safe and well taken care of. Thank you again for sharing your experience. You are always welcome to stay with us again when the normal way of hospitality returns. Sincerely, Pannathat Sodsaard Guest Experience Manager
Customer review rating 4.5/5

Sk Friends - 08/12/2020 Confirmed reviews ALL

I stayed at Novotel Impact Arena Bangkok with my friend for 2 nights. It was very convenient for us to travel back from concert hall during late night. The room was nice and clean.

Dear SK, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to receive such a positive feedback. We stand for value for money and great located at the heart of IMPACT Exhibition and Convention Centre with a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good Stay Good Promotion

Customer review rating 5.0/5

Christian S. Solo - 28/11/2020 Confirmed reviews ALL

Love the Promo for Expat during this period from NOVOTEL IMPACT. Very good service since check in , Room Service and check out. I have shopping many things in FANTOPIA and the concierge always helpful to help bring it to the room. The Square also have the good menu for Breakfast and also lunch. Cafe at Lobby also serve the nice drink. Fitness and Swimming pool also great. I love the Warm water of swimming pool so much.

Dear Christian S, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had a very good stay with us. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Best location in Impact BKK

Customer review rating 5.0/5

Nutch P. A. Solo - 15/11/2020 Confirmed reviews ALL

Warm welcome, very clean room, best place inside Impact and closest to Arena for concert, in a walking distance to convenient stores and restaurants

Dear Nutch P. A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located

Customer review rating 5.0/5

Pasu S. Families - 14/11/2020 Confirmed reviews ALL

Great

Dear Pasu S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your stay and would like to thank you for your kind words. I have shared your comments with our team and they feel the same. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

good location, easy to impact arena on few steps

Customer review rating 4.0/5

Patin Business - 14/11/2020 Confirmed reviews ALL

high water pressure , high speed wifi , good breakfast

Dear Patin, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. The team here is thrilled to here such good feedback, and we are proud to be the nearest hotel to largest Exhibition Centre in Thailand. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good overall experience, best price/performance

Customer review rating 4.5/5

Sita Couples - 13/11/2020 Confirmed reviews ALL

I have only one night stay and firstly I thought it's just ok base on room rate I have booked. However thing turn out to be better than my initial expectation. Staff are so friendly and helpful. Room is clean. Best price/performance among other hotel around this area.

Dear Sita, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you enjoyed with us. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

well located, clean room

Customer review rating 4.5/5

Anonymous Friends - 10/11/2020 Confirmed reviews ALL

nice location quite a good size room. staffs were attentive and freindly

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you had an amazing experience with us. I am definitely going to show our team this review. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

location is good

Customer review rating 3.5/5

Rujinun Families - 04/11/2020 Confirmed reviews ALL

good service

Dear rujinun, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. You make a good point about the availability of food and beverages. Please trust that we have shared your comments with the team and we will use your feedback to further improve our breakfast experience. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well managed for healthy and safety

Customer review rating 4.5/5

Teraphong C. Families - 25/10/2020 Confirmed reviews ALL

Comfort as usual with more caring for health safety, good for everyone.

Dear teraphong c., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our well managed for healthy and safety. Our first priority is the safety and well-being of our guests. I have shared your comments with our team and they feel the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Convenient location, up-to-standard service & welcoming attitude, satisfying cleanliness

Customer review rating 5.0/5

Thanaporn S. Business - 14/10/2020 Confirmed reviews ALL

Thank you for proper arrangement, at least I felt better with ACCOR brand in the end. I was relocated from IBIS Impact where several trivial hiccups happened during my stay and got me annoyed and upset. Understand that it was an economy hotel but I was certain that what I was not asking for something beyond their service border and some issues came from their internal communication / lack of a-little-extra-mile mindset (A 'no' before a 'yes' for croissant in breakfast box, Accounting Dept. not able provide coin for exchange, a communication breakdown in breakfast box menu: there was QR scan for menu at Front Desk but when I called to place an order the kitchen staff said not in use, but the QR still in display to scan and Front Office staff confirmed me it was in use??). What surprised me most was that nobody informed me about relocation - I accidentally found it myself after talking with one of their staff. Lucky that since I checked in at Novotel Bangkok Impact, all went smooth. P.S. 1. I have asked IBIS to provide me the customer satisfaction survey to fill, until now it has not yet been arranged. 2. I have been working in the hotel industry for over 10 years so I understand what are DOs and DON'Ts in the hotel and most of the time I try to get over all hiccups when I stay in the hotel (human errors are our everyday life) but this time with IBIS was something I think it is a little too much.

Dear Thanaporn S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our convenient location and welcoming attitude. I have shared your comments with our team and they feel the same. We are customer focused hotel and we are here to serve you. In addition, please accept my sincerely apologize for any inconvenience on behalf of our sister hotel. I am very pleased that despite the several trivial hiccups we were able to recover your satisfaction and you felt better with Accor Brand in the end. Rest assure that I have shared your comments with them and we will use your feedback to further improve our service experience. Thank you again for sharing your experience and constructive feedback. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well located

Customer review rating 5.0/5

Siriwan Families - 13/10/2020 Confirmed reviews ALL

Good service mind, clean room

Dear Khun Siriwan, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive positive feedback. We are customer focused hotel. We are here to serve you. I will share your comments with our team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great location if you are attending the event at Impact Arena

Customer review rating 5.0/5

Pakpicha Business - 06/10/2020 Confirmed reviews ALL

Convenience

Dear Pakpicha, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you love our convenience location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us again when your travels bring you to this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Well organized and good service

Customer review rating 5.0/5

Dao-oke Friends - 06/10/2020 Confirmed reviews ALL

Good location and excellent service. Delicious breakfast.

Dear Dao-OKe, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to know you enjoyed with our service, breakfast, and great location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay

Customer review rating 4.5/5

Promatat Families - 06/10/2020 Confirmed reviews ALL

The room was nice.

Dear Promatat, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us again when your travels bring you to this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Great service and awesome suite room.

Customer review rating 4.5/5

Ning Business - 04/10/2020 Confirmed reviews ALL

I was served by the warm welcome from a manager who was waiting for me at the front and sent me to t he lift. I booked the site room and I really like it because the layout is perfect to move around and for activities in the room like dining, bathing and working. Eventhough, I’m a gold member but I wanna appreciate all services from Accors. I coudn’t rate full marks because I don’t like to park the car outdoors.

Dear Khun Boonthariga, First and foremost, thank you for taking your time and provide us your kind comments regarding your stay at the Novotel Bangkok Impact and being our loyalty member. It is always a pleasure to receive positive feedback. I will share your comments regarding check in experience with our Front Office and Bell Team. Your review can make impact to our team members to continuously improve the quality of our services. Regarding your comment on parking, I would like to recommend you that we also offer in door car parking at IMPACT Forum which happy to provide you parking tickets at front office for your next stay as your preference. Please do not hesitate to lets us know how we can make your stay more comfortable for your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Htet Aung (Ted) Duty Manager

Well located Good support

Customer review rating 4.0/5

Charlie Solo - 25/09/2020 Confirmed reviews ALL

Convenience Front staff provided very good service

Dear Charlie, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted receive your feedback. We are customer focused hotel. We are here to serve you and our first priority is the safety and well-being of our guests. We are closely monitoring the outbreak of the coronavirus as much as possible in order to reinforced our safety standard. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay, good staff, good location

Customer review rating 4.5/5

Tankorn S. (. Business - 12/09/2020 Confirmed reviews ALL

Impress with staff welcome and helpful, room are clean and tidy. Thank you for welcome drink & fruit. I did extended stay one more night because of the event I attended in front of the hotel. Only a bit disappointed on late check out I can’t get 8:30 pm. as event finished at 8 pm.

Dear Traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback. This is highly appreciated and will help us to improve the quality of our services and I will share your comments with our team. Indeed, as a Silver Member of ALL - Accor Live Limitless, we are happy to offer a complimentary late check out up to 5 PM. To enjoy your room longer an additional supplement may apply. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Good stay have all that I need.

Customer review rating 4.5/5

Trakarn L. Business - 31/08/2020 Confirmed reviews ALL

Service is suitable with COVID outbreak that can responses to the customer needs.

Dear Trakarn L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive such a positive feedback. I will share your comments with our team. Our first priority is the safety and well-being of our guests. We are closely monitoring the outbreak of the COVID-19 and some services are temporary limited as much as possible in order to reinforced safety standard. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Comfortable stay

Customer review rating 4.0/5

Anonymous Business - 30/08/2020 Confirmed reviews ALL

The room is clean and new. The bed is very comfortable. Breakfast is fine. Staff is helpful. Hotel has good measures to prevent the spreading of COVID-19. There’re a number restaurants nearby and good area to walk or sometimes to see exhibition. It’s near domestic airport.

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Our first priority is the safety and well-being of our guests. We are closely monitoring the situation and fully understand the concerns around travelling during this time. I am delighted to receive positive feedback from what we do. I will share your comments with our team. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby