Hotel - Novotel Bangkok Impact
Novotel Hotel Novotel Hotel

Novotel Bangkok Impact Hotel

4.5/5 514 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BOUYGUES2 km / 1.24 mi DIEBOLD30 km / 18.64 mi ELEC AND ELTEK8.5 km / 5.28 mi INVE ASIA SERVICES1 km / 0.62 mi PARAGON MACHINERY1 km / 0.62 mi ROYAL COPENHAGEN100 km / 62.14 mi SIEMENS LIMITED30 km / 18.64 mi TOYOTA50 km / 31.07 mi
CITY CHAIN1 km / 0.62 mi DONALDSON2 km / 1.24 mi INTER MEDIA25 km / 15.53 mi JENBUNJERD1 km / 0.62 mi PICO THAILAND40 km / 24.85 mi SANMINA6.5 km / 4.04 mi SONY12 km / 7.46 mi

Congress centre

IMPACT ARENA0.5 km / 0.31 mi IMPACT FORUM0.5 km / 0.31 mi

Exhibition and convention centre

IMPACT ARENA0.1 km / 0.06 mi IMPACT CHALLENGER0.5 km / 0.31 mi

Exhibition centre

IMPACT CONVENTION AND ARENA0 km / 0 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

Novotel Bangkok Impact Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1 @ NOVOTEL 12 m2 3 m 0 0 14 0 0
MEETING ROOM 2 @ NOVOTEL 12 m2 3 m 0 0 14 0 0
    • Screen
    • Meeting@Novotel guarantees successful meetings with full equipped meeting facilities.
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Videoconferencing
    • Office
    • Lectern
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Video equipment
    • Overhead projector
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.5/5 ALL Rating 6,069 reviews

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 514 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 22/02/2020 TripAdvisor review
« Convenient for Meeting »

No fuss....business hotel serving the exact needs for business travelers going for conference next door. Good sleep, simple breakfast, fuss free check in and check out. No complains. Overall a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear seethsu, Thank you for taking the time to share this review with Novotel Bangkok IMPACT. We are delighted that you had enjoyed the stay and our convenient location. We are very proud to be recognized for our great value for money in a fantastic location just across the road to the Exhibition Halls. Once again, thank you for choosing us, we hope to welcome you for an even more pleasant stay. Sincerely, Pannathat Sodsaard Guest Experience Manager

Tomtam M. Business - 19/02/2020 Confirmed reviews ALL
« Warm welcome, Good located »

It's a business trip, when i come back to the hotel i feel like home. Thank you for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tomtam m., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to hear that you feel like home with us. I am definitely going to show our team this review. We would love to make your next experience even more amazing, if there is anything you would recommend us improving on service experience please do not hesitate to let us know. We welcome your constructive feedback. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 16/02/2020 Confirmed reviews ALL
« Good in almost all respects. »

Very good except no wash cloths and disappointing dinner menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are pleased to see that you enjoy most of our hotel and facilities. Indeed, we offer premium laundry service deliver to your room at a fair price. We well note your remarks and will pass your comment about food menu to the corresponding department. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 10/02/2020 Confirmed reviews ALL
« good stay good breakfast »

comfortable and nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am so glad you are happy with the services we provided for you. We would love to make your experience on next visit even more amazing, is there anything you would recommend us improving. Please do not hesitate to let us know. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Solo - 10/02/2020 Confirmed reviews ALL
« Wonderful experience in Bangkok »

Recently stayed at the Novotel Impact for 2 weeks as part of a large group. Had a very pleasant experience with hotel accommodations and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you enjoyed your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Nithiwat S. Friends - 09/02/2020 Confirmed reviews ALL
« Good Stay »

Best Place and Nice Accommodation here in Nonthaburi, very closed to Bangkok and Don Muang Airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nithiwat S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Tim S. Business - 05/02/2020 Confirmed reviews ALL
« Couldn't ask for more! »

The staff was so friendly and welcoming! The rooms are the perfect size. The bathroom is wonderful. We love staying here. The buffet is top notch - the best breakfast spread I have ever seen!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy Allen S., Thank you for your taking your time on your good comments during your stayed at our hotel. We are very much pleased to hear that you satisfied with service from our team members, the range of the room size and variety of our food options during breakfast. I will forward it to concern departments on your feedback and i am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is wonderful to received constructive comments, once again thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Htet Aung (Ted) Duty Manager

Kk Solo - 05/02/2020 Confirmed reviews ALL
« Convenient stay for an event at IMPACT Forum »

Room looked better than in the other Novotel in Bangkok. There was not enough lighting (too dim) in the room, especially for evening. Front Desk staff were generally helpful. Buffet breakfast was limited (compared to other hotels in the city).

Our hotel has responded to the review
Our hotel has responded to the review

Dear KK, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive your feedback and thank you for pointing out your expectation. We only block credit limit from your credit card and we did off line actual amount charge together with your signature upon departure date. The rest of credit limit will back to your account by end of circle bill. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Kane Business - 03/02/2020 Confirmed reviews ALL
« meh »

novotel staff did not inform us about our breakfast and we missed it. we got a refund but that's not what we wanted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kane, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Rest assured that I have shared your feedback very seriously with reception team, and have used it as an opportunity to provide training and guidance to the teams in improving our guest services, to ensure a superior service experience for every customer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pannathat Sodsaard Guest Experience Manager

Dan K. Business - 03/02/2020 Confirmed reviews ALL
« Great stay »

Facility is first class. Great breakfast and dinner buffets. Staffs are all pleasant and freindly. From front desk, fitness room, dining room staffs, housekeeping and bellman. Mr.Bank in fitness room were very pleasant, courteous and helpful. All staffs are well trained. Two Thumb up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am very pleased to know you had a great stay. I am definitely going to show our team this review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Krungsri W. Friends - 02/02/2020 Confirmed reviews ALL
« Well located, Clean room »

Only 1 thing not good is there was disturbance sound from upper floor and from room mate when they cleaned room in the morning. They sound could wake me up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krungsri W., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We really glad to know you enjoyed our well location and clean room. However, I am sorry to learn that the team disturbed you during morning. Please trust that your comments were addressed immediately as we strive to provide a superior service experience for every customer. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Jennifer K. Friends - 01/02/2020 Confirmed reviews ALL
« Perfect hospitality and clean facilities. »

Had a wonderful stay. The staff were friendly, professional, and helpful. The facility was extremely well maintained and clean. Housekeeping was respectful, detailed, and did wonderfully. The food at the buffet was amazing, and the price for goods and services were fair and appropriate. Location was prime for all my needs, and I had everything I needed easily within reach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive positive feedback and especially pleased to read your kind words you said about perfect hospitality and clean facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Jidapa Friends - 29/01/2020 Confirmed reviews ALL
« Very good »

n/a

Our hotel has responded to the review
Our hotel has responded to the review

เรียน คุณ Jidapa กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Novotel Bangkok Impact ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ ปัณณทัต สดสะอาด Guest Experience Manager

Siu W. L. Business - 24/01/2020 Confirmed reviews ALL

Things are great. I like the location of the hotel, the food, the gym (nice service and great equipment), the TV channels and quietness of the room. I think to improve the security level of the wireless WiFi will help protect customer’s data. The network cable in my room does not get hooked to my PC. Thanks you for all you do for providing a great accommodation at a reasonable price. I will consider coming back for my vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siu Wa L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your stay and our location. I have shared your comments with our team and they feel the same. We well note your remarks and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Kittichai Families - 20/01/2020 Confirmed reviews ALL
« Great room with nice staff and services »

The rooms and services were really good and better than expected, both room's cleanliness and amenities . The check-in of suite room was privately placed on the 10th floor with helpful staff. The 10th floor lounge was relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kittichai, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL Silver – Accor Live Limitless loyalty programme The team here is thrilled to here such good feedback, and we are proud to be the nearest hotel to largest Exhibition Centre in Thailand. I will share your comments with our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Anonymous Business - 18/01/2020 Confirmed reviews ALL
« Attend​ing​ a​ conference​ in​ a​ nearby​ convention hall »

Not​ bad​ ​at​ all​ except in​ the​ ​restaurant​ ​where​ ​junior​ staff​ was​ criticized in​ front​ of guests at​ breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear traveller, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is a pleasure to receive your feedback. As we strive to continuously improve the quality of our services. Therefore, we would love to hear more regarding breakfast experience, so please do not hesitate to contact us for more details at H8… Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Irene Business - 17/01/2020 Confirmed reviews ALL
« good experience stay »

the room is clean and air condition is strong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to know you had good experience with us. Moreover, we well note your remark regarding air conditioner and thank you for pointing out your expectation. Your feedback will be used for further improving our service for our guest. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you to this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Lourdes R. Families - 16/01/2020 Confirmed reviews ALL

Exceptional customer service provided by Smiley and staff during our stay if one night. They assisted me with a problem I had with my checking In and locating my flight Information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lourdes R., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to know you enjoyed your experiences. I will share your comments with our team. Your kind words mean the world to us and to our entire team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Yok B. Families - 16/01/2020 Confirmed reviews ALL
« Good hotel »

The staffs are nice and service minded. The room is clean. Breakfast is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yok b, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being a member of ALL Silver – Accor Live Limitless loyalty programme. I am delighted to know you satisfied with our services, clean room, and good breakfast. I will share your comments with our team. Your kind words mean the world to us and to our entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Fitria N. M. Friends - 15/01/2020 Confirmed reviews ALL
« Amazing Place for Fan-girl »

Really satisfied for staying here, especially after tiring from concert haha

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fitria Nurul M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We are thrilled to receive positive feedback. We stand for great value for money and great location at the heart of IMPACT Exhibition and Convention Centre with a direct link bridge to IMPACT Challenger Halls and IMPACT Forum. I have shared your comments with our team and they feel the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

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