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Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating 4.1/5 3,416 reviews

ALLSAFE approved hotel

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Mercure Nottingham City Centre George Hotel
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP nottingham
united kingdom

Tel: +441159599777

Fax: (+44)115/9581335

Check-in from 14h00

Check out up to 12h00

  • NET :  NET Lace Market

  • By plane

    EAST MIDLANDS At 22.53km / 14 miles

  • By train

    NOTTINGHAM At 1.61km / 1 miles

GPS :52.953693, -1.144617

Hotel services

1822

Stylish restaurant, serving beautifully prepared food.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 76 rooms
    • One room for people with reduced mobility
    • 9 family rooms
    • No connecting room
    • 76 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Lace Market Car Park
    • Near the property

Your meetings and events

Our three multi-purpose meeting and training rooms allow you to have diversity in your conferencing and training requirements. Privacy is essential and exclusive use is available for you and your delegates.

Room descriptions and layouts

4 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Airconditioned meeting room

  • High speed transmission line

  • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 76 air conditioned bedrooms have been individually designed to offer the best in guest comfort and satisfaction. Each room is equipped with the latest amenities, such as WiFi Internet, flat screen TV's, Ipod docks.

Our guest reviews for
Mercure Nottingham City Centre George Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,416 reviews

TripAdvisor Rating 4.0/5

1,664 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good city centre stay in Nottingham

Customer review rating 3.5/5

David Couples - 11/10/2021 Confirmed reviews ALL

Reasonable hotel booked at the last minute. One of the oldest hotels in Nottingham in a 200 year old building right in the heart of the city. Was a bit nervous that we could suffer quite a bit of noise from a very busy Nottingham on the Saturday night we stayed but our room on the 4th floor was quiet with just a background hum from the late night revellers that didn't disturb us. Bed was comfortable and we slept well. The room and bathroom are a bit tired and could do with some updating. We had a Nespresso machine but it has just 3 capsules so a bit on the mean side. Key issue was heating. The air handling unit didn't work (was displaying an amber indicator light) whatever we set the temperature to and the room was a bit on the cool side but OK for us. In the morning just as we were leaving the amber light went off and the unit came to life. We also couldn't get the heated towel rail in the bathroom to work. The bath is very slippery if using the shower and no anti-slip mat was available.

Dear David, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for highlighting the issues with the air conditioning in the bedroom. I will certainly feed this back to the maintenance team to investigate. I do apologise for this not working adequately during your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Great stay

Customer review rating 4.5/5

B. Business - 11/10/2021 Confirmed reviews ALL

I was attending a business meeting, coffee and lunch was well catered for, clean rooms and very friendly staff!

Dear Sarah, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Sarah we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Sarah for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Disappointed

Customer review rating 2.0/5

Philippa W. Couples - 11/10/2021 Confirmed reviews ALL

Very basic bathroom, sofa bed unnecessary and falling apart, mouldy bathroom ceiling, brokenand untidy fake foliage outside windows.

Dear Philippa, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrin Daoud Operations Manager

Great locations

Customer review rating 3.5/5

Anonymous Couples - 11/10/2021 Confirmed reviews ALL

Great locations, parking easy even though off site, comfortable bed

Dear Mr. N., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler Hotel Manager

Excellent hotel stay

Customer review rating 5.0/5

Scott Couples - 10/10/2021 Confirmed reviews ALL

Very happy with the room and service. Amazing location right in the city centre !

Dear Scott, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience Scott and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Good Stay

Customer review rating 4.0/5

Ahmad H. Couples - 10/10/2021 Confirmed reviews ALL

everything wes fine except the room was too small

Dear Ahmad , We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operation Manager

Good

Customer review rating 4.0/5

Anonymous Business - 08/10/2021 Confirmed reviews ALL

Overnight with work

Dear Mr T., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comments on the hash browns, I will feed this back to the breakfast team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Lovely staff

Customer review rating 4.5/5

Elaine H. Families - 08/10/2021 Confirmed reviews ALL

Santinelli was duper helpful & friendly!

Dear Elaine, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. Your scores also assist us in being able to see which areas should be concentrated on due to there clearly being room for improvement. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Light in the room

Customer review rating 2.0/5

Helen B. Business - 08/10/2021 Confirmed reviews ALL

There was a smoke Alarm directly above the bed. In the darkness of the room it lit up the whole room periodically which meant sleep was difficult

Dear Helen, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrin Daoud Operations Manager

Excellent value

TripAdvisor rating 5.0/5

Crustyoxford 08/10/2021 TripAdvisor review

Friendly reception and a large apparently newly decorated and renovated room. Breakfast was excellent and all for less than £80. And Parking was subsidised. Worse thing was the one way system to get to the car park and then getting luggage to the hotel - but only 5 mins walk

Dear Crustyoxford, Thank you so much for your review. It was a pleasure to have you with us and we really appreciate your comments. I will share your review with the team as I am sure this will provide motivation in their ongoing efforts to serve guests with excellence. Thank you very much again. Hope to be able to welcome you back. Kindest Regards Sabrin Daoud Operations Manager

Mixed review

Customer review rating 2.0/5

Rjf Families - 07/10/2021 Confirmed reviews ALL

Feedback: -Most staff helpful and friendly -One of the rooms smelt strongly of someone being ill (sick) in the room -Not very smart for the staff to choose a room facing onto a busy street (very loud until 4am on Sunday morning, with people 'partying' on the street outside) for the extra bed for a 3 year old to try to sleep -TV not tuned to have basic channels (BBC etc) -Light switch next to bed broken and covered with some tape -Breakfast good

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrin Daoud Operations Manager

Good Stay

Customer review rating 4.0/5

Miss P. Couples - 07/10/2021 Confirmed reviews ALL

Had a lovely time in Nottingham and at the Mecure. Room wasn't as spacious as previous stay but was still a nice room for the price.

Dear Miss P., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Beautiful Hotel!

Customer review rating 5.0/5

Helen Couples - 06/10/2021 Confirmed reviews ALL

Had a fabulous stay over in this hotel, beautiful decor and right in the heart of the city! Lovely atmosphere, along with amazingly comfortable room (biggest bed we have stayed in!) and great breakfast...with of course second to non service! Can't fault the Nottingham Mecure at all!

Dear Helen, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. Thank you for highlighting Darren, he is indeed a great asset to the team and does work very hard to create relationships with guests. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Pleasant stay

Customer review rating 4.0/5

Callum Couples - 06/10/2021 Confirmed reviews ALL

Rooms were comfy, staff was helpful, breakfast was great. Slight issue with noise, was repeatedly woken up by parties on the streets outside despite being on the third floor. Took a moment to find the kettle, not sure why that was hidden away

Dear Callum, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however very sorry that our location proved to be nosier than you may have expected. I am sorry should this have come as an unwelcome surprise. Where we can't guarantee any of our rooms are completely silent, should you stay again please speak to about allocating a room which may experience the street noise below a little less. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler Hotel Manager

Convenient for City Centre

Customer review rating 5.0/5

Ian M. Couples - 05/10/2021 Confirmed reviews ALL

Spacious room, Comfortable bed, complementary water and soft drinks in mini bar. Very clean.

Dear Ian, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Great location

Customer review rating 4.0/5

Katie Friends - 05/10/2021 Confirmed reviews ALL

Stayed in a double room was quite tight for space but was not in the room much, location is brilliant it is loud of a night and the rooms can get warm. I would stay again.

Dear Katie, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler Hotel Manager

Comfortable, with no hassle.

Customer review rating 4.5/5

Gary W. Friends - 03/10/2021 Confirmed reviews ALL

The room, facilities and service were exellent.

Dear Gary, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Gary we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Gary for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Well located

Customer review rating 3.0/5

Anonymous Couples - 03/10/2021 Confirmed reviews ALL

Too very tired, bathroom very tired. Air conditioning unit extremely noisey couldn’t sleep with it on, room too hot without it. Staff very friendly, helpful, courteous.

Dear Ms. F., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler Hotel Manager
Customer review rating 3.5/5

P. Friends - 02/10/2021 Confirmed reviews ALL

Great location, nice sized beds but bathrooms very tight.

Dear Alpesh, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler Hotel Manager

Pleasant stay

Customer review rating 4.0/5

Gary W. Couples - 02/10/2021 Confirmed reviews ALL

2 night stay in a privilege room, staff very welcoming and friendly, room decor was great, and breakfast very good. A couple of minor issues with cleanliness of the room but were only minor and didn't spoil the stay

Dear Mr.W., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however very sorry to hear the housekeeping standard were not as high as they should be and I apologize for this. I will be sure to share your feedback with the housekeeping team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards Chris Butler Hotel Manager

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