Mercure Nottingham City Centre George Hotel

Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 847 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

ALLSAFE approved hotel

Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

Telephone +44 115 959 9777

Fax +44 115 958 1335

  • NET:  NET Lace Market

  • By plane

    EAST MIDLANDS At 22.53km / 14 miles

  • By train

    NOTTINGHAM At 1.61km / 1 miles

GPS:52.953693, -1.144617

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Your meetings and events

Our three multi-purpose meeting and training rooms allow you to have diversity in your conferencing and training requirements. Privacy is essential and exclusive use is available for you and your delegates.

Room descriptions and layouts

4 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

All 76 air conditioned bedrooms have been individually designed to offer the best in guest comfort and satisfaction. Each room is equipped with the latest amenities, such as WiFi Internet, flat screen TV's, Ipod docks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  847 reviews

TripAdvisor Rating  4.0/5  1,769 reviews

Certificate of excellence 2022

Central location

TripAdvisor rating 5.0/5

CK27K TripAdvisor review

Very friendly and welcoming staff, thanks to Peter and Darren from Reception, they have been very helpful. In walking distance you can find Restaurants and Bars, 10 min to Nottingham Station or you can use the Tram.

Hello CK27K, Thank you so much for your review. I am so pleased to hear you had such an enjoyable stay and thank you for your kind words about Peter and Darren. They care such a great deal about our guests and I am pleased this was something that came across clearly too you. The team were so delighted to be able to welcome you on this occasion and very much hope we can welcome you back again soon. Until next time. . . Kindest regards Chris Butler General Manager

Rooms could use attention

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

I had concerns about the cleanliness of my room. There were streaks and smears on the walls, which is the first thing i noticed when I walked in. The baseboards were also very dirty. The shower grout should also be bleached and scrubbed. When i climbed onto my bed to see if I could lift the curtain (which I was never able to do) I noticed a thick layer of dust on the bed frame and shelving/decorative items. The staff at the Mercure was friendly and helpful, so this is not a reflection on them. However, addressing these cleanliness issues will make guests feel more at ease.

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Overnight stay

TripAdvisor rating 4.0/5

Sandra251smith Couples - TripAdvisor review

This Mercure hotel is located in the centre of Nottingham and is ideal for anyone wanting to stay in the heart of the city. The service is excellent and the additional cost of the breakfast is well worth it. We stayed in a City Pad which was fine for one night. Compact and bijou but the room was clean, well appointed with a safe, tea and coffee facilities, iron and ironing board included. Plenty of good quality towels. We were located at the back of the hotel so outside noise wasn't a problem. The reception staff were very friendly and helpful. We enjoyed a peaceful nightcap in the 1st floor bar well attended to by the delightful Megan. All in all, a good, slightly quirky hotel and we look forward to returning for a 4th visit.

Dear Sandra, Thank you for your review. I am so pleased to hear that you had such an enjoyable stay with us. Our City Pad rooms are our entry level room grade and I am pleased to hear they proved to be perfect for your one night stay with us. Thank you for your compliments with regards to our housekeeping standards which I look forward to sharing with the team. I am delighted to hear Megan proved to be most welcoming during your time in the bar and will be sure to share your words of encouragement with her. The team and I appreciate you having chosen to stay with us again and we sincerely hope we will have the pleasure of being able to welcome you back in the future. Kindest regards Chris Butler General Manager

Not impressed

Customer review rating 1.5/5

Tom Couples - Confirmed reviews ALL

Heated towel rack would not turn off, room was boiling. External vent outside the room was incredibly noisy and the air conditioning unit did not work - would not let us alter the temperature. Bathroom was very poorly tiled and some of the bulbs in the lamps did not work. Not a nice room to stay in. Hotel was well located

Dear Thomas, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Great hotel

Customer review rating 5.0/5

V H. Friends - Confirmed reviews ALL

Lovely staff. Great location

Dear Victoria, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Victoria we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Victoria for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

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Other web-users rate our hotel

  • 919 reviews 9.4/10 Location
  • 1,398 reviews 5.5/10 Room
  • 1,156 reviews 9.1/10 Service
  • 19 reviews 5/10 WiFi
  • 790 reviews 4.5/10 Comfort
  • 421 reviews 4.7/10 Cleanliness
  • 415 reviews 8.3/10 Breakfast
  • 335 reviews 7.3/10 Vibe

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