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Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating 4.1/5 3,223 reviews

ALLSAFE approved hotel

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Mercure Nottingham City Centre George Hotel
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+ 10 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel Paying
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP nottingham
united kingdom

Tel: +441159599777

Fax: (+44)115/9581335

Check-in from 14h00

Check out up to 12h00

  • NET :  NET Lace Market

  • By plane

    EAST MIDLANDS At 22.53km / 14 miles

  • By train

    NOTTINGHAM At 1.61km / 1 miles

GPS :52.953693, -1.144617

Your meetings and events

Our three multi-purpose meeting and training rooms allow you to have diversity in your conferencing and training requirements. Privacy is essential and exclusive use is available for you and your delegates.

Room descriptions and layouts

4 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • Airconditioned meeting room

  • High speed transmission line

  • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 76 air conditioned bedrooms have been individually designed to offer the best in guest comfort and satisfaction. Each room is equipped with the latest amenities, such as WiFi Internet, flat screen TV's, Ipod docks.

Our restaurants and bars

1822

Type of cuisine: Other cooking style

Stylish restaurant, serving beautifully prepared food.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

1822

Stylish lounge bar. The perfect place to unwind with your favorite book. Sample a drink or and whip up a conversation. Serving a full range of light refreshment including international and local wines, beers and spirits.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Nottingham City Centre George Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,223 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,612 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Vintage design but didn’t expect it to be so dusty

Customer review rating 1.0/5

Jade G. Families - 22/07/2021 Confirmed reviews ALL

Nice hotel but as soon as I got into my room I could just feel the dust everywhere. It was like the room hadn’t been cleaned in a year! It felt really dirty.

Dear Jade, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can assure you that all our bedrooms are cleaned each day after a guest stay, however I will pass your comments onto housekeeping to ensure that this does not occur again in the future. The prices for the bedrooms change on a daily basis depending on the availability of the hotel. Should you book a free cancellation stay, you are welcome to amend your bookings up to 2 pm on the arrival day, however we are contactable via email or phone 24/7 and would have been more than delighted to do the modifications for you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrin Daoud Operations Manager

Good Location

Customer review rating 4.0/5

Tony Couples - 21/07/2021 Confirmed reviews ALL

A clean well managed hotel. Although I am not too sure about the 'quirky' styling. I think this will date very quickly and will begin to look tired soon. The staff were very friendly and helpful and made our stay more pleasurable.

Dear Tony, Thanks for your review and your kind comments on the team. I will certainly share this. We have added the membership number at hotel level so you should receive the points for the booking. I believe they will appear up to 7 working days. If it still wont show, you might need to get in touch with customer services for Accor, but we can help. Thank you again. Kindest Regards Sabrin Daoud Operations Manager

Great location good stay

Customer review rating 4.5/5

Richard F. Solo - 21/07/2021 Confirmed reviews ALL

I had a great stay, food was Great, staff were professional and helpful. Bedroom was fantastic.

Dear Richard, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Brilliant stay

Customer review rating 5.0/5

Jazz Couples - 21/07/2021 Confirmed reviews ALL

Lovely stay yet again at the Mercure George street! Arrived and much to our surprise we had been upgraded to a bigger room, which was beautifully decorated and cleaned to a very high standard. Lovely people on reception that would greet us every time we left or came back into the hotel, and even recommended places for breakfast outside of the hotel! Brill location and the discounted parking was a life saver! My second time staying at this hotel, and will definitely be staying again! Absolutely recommend to anybody looking for a nice quirky hotel in the city centre!

Dear Jazz, Thank you so much for your amazing feedback, I am really happy to read this and share with the team. It was lovely to have you with us and hope to be able to do this again. I would like to ask a massive favour from you, I hope you don’t mind. We were closed for a very long time and have been extremely lucky that we have managed to keep the hotel open thanks to the consequences of Covid on the hospitality industry. We have been one of the luckier ones to survive thankfully. If you could take a moment, and would leave us a Tripadvisor review, that would be so appreciated. Tripadvisor comments massively help the hotel and the team here going forward and making up for the lost time. Our head office who are in London can see that it was worth keeping us open, and can see how hard the team works. I understand that we don’t always get everything right, but we do try our best. I believe this link will take you to the site: https://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html Thank you so much again Jazz for staying with us. Kindest Regards Sabrin

Cool hotel

Customer review rating 5.0/5

Rebecca F. Families - 20/07/2021 Confirmed reviews ALL

Liked how quirky the hotel was and the room. Really big bathroom with bath and shower, very impressed. Very comfy bed and loved having a fridge in the room.

Dear Rebecca! Thanks ever so much for your review from your stay with us. It was a pleasure to have you here and thank you for choosing us. I would like to ask a massive favour from you, I hope you don’t mind. We were closed for a very long time and have been extremely lucky that we have managed to keep the hotel open thanks to the consequences of Covid on the hospitality industry. We have been one of the luckier ones to survive thankfully. If you could take a moment, and would leave us a Tripadvisor review, that would be so appreciated. Tripadvisor comments massively help the hotel and the team here going forward and making up for the lost time. Our head office who are in London can see that it was worth keeping us open, and can see how hard the team works. I understand that we don’t always get everything right, but we do try our best. I believe this link will take you to the site: https://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html Thank you so much again Rebecca for staying with us. Kindest Regards Sabrin Daoud Operations Manager

Great location, friendly staff

Customer review rating 4.5/5

Mark B. Families - 20/07/2021 Confirmed reviews ALL

Stayed over with a couple of family members this weekend to celebrate a family birthday. Great check in with Sophia. Rooms comfortable and spacious. Breakfast great. A lot to like. Thanks Mark

Dear Mark, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. Your scores also assist us in being able to see which areas should be concentrated on due to there clearly being room for improvement. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience Mark and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Friendly & well located

Customer review rating 3.5/5

Sarah K. Couples - 20/07/2021 Confirmed reviews ALL

Friendly staff, great central location, good value hotel.

Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Great location friendly staff

Customer review rating 5.0/5

Nikki J. Couples - 20/07/2021 Confirmed reviews ALL

Made to feel welcome very helpful

Dear Nikki, Thank you ever so much for your feedback, this is lovely! It was absolutely lovely to meet you both and so happy you had a good stay with us. I did try to look after you as best as I can, it is nice that you could get away from home and enjoy a break after these tough times. I would like to ask a massive favour from you, I hope you don’t mind. We were closed for a very long time and have been extremely lucky that we have managed to keep the hotel open thanks to the consequences of Covid on the hospitality industry. We have been one of the luckier ones to survive thankfully. If you could take a moment, and would leave us a Tripadvisor review, that would be so appreciated. Tripadvisor comments massively help the hotel and the team here going forward and making up for the lost time. Our head office who are in London can see that it was worth keeping us open, and can see how hard the team works. I believe this link will take you to the site: https://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html Thank you so much again Nikki for staying with us. Kindest Regards Sabrin Daoud Operations Manager

Mercure Nottm City Centre

Customer review rating 4.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

Rate was very good. Appearance of the public areas was good. Room was tired and could do with a bit of TLC.

Dear Andy, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Pleasant staff. Great atmosphere.

Customer review rating 5.0/5

Ian H. Couples - 19/07/2021 Confirmed reviews ALL

Loved it. Real old hotel and loved the creaky floorboards and sense of history. Breakfast was absolutely top notch. Slight mix up with seating at second breakfast but that was dealt with courteously and efficiently. Overall excellent and would go again.

Dear Ian, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Nice hotel

Customer review rating 4.0/5

Fin Business - 19/07/2021 Confirmed reviews ALL

Lovely welcome at reception. Comfortable room & bed with everything I needed. Breakfast was nice apart from the coffee which wad just about the worst coffee I’ve had in years! Sophia & colleague on front desk were very nice & accommodating.

Dear Fin, We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for highlighting Sophia, she is indeed a great asset to the team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Operations Manager

Not a great night sleep

Customer review rating 1.5/5

Emma T. Business - 19/07/2021 Confirmed reviews ALL

The hotel is very centrally located which was good but because of this it was hard to get a good nights sleep, we where the 1st room from where the lift was located and we where constantly disturbed by people drunk and shouting getting of the lift try to find there room. This finally stopped at 2.30 but then at 4 there where shop alarms going off and that was it then I couldn’t get back to sleep.

Dear Emma, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that you were disturbed by other guests during your stay with us. Should you wish to return to us which I do hope, please request a quieter room and we will try to allocate you one. Kindest Regards Sabrin Daoud Operations Manager

Great hotel, great location staff were amazing!

Customer review rating 5.0/5

Amelia Solo - 18/07/2021 Confirmed reviews ALL

Staff were great, hotel was clean and well located

Dear Amelia! Thank you ever so much for your review, this is much appreciated. I also thank you for mentioning Sophia, she is indeed one of the brightest stars within our team. I would like to ask a massive favour from you, I hope you don’t mind. We were closed for a very long time and have been extremely lucky that we have managed to keep the hotel open thanks to the consequences of Covid on the hospitality industry. We have been one of the luckier ones to survive thankfully. If you could take a moment, and would leave us a Tripadvisor review, that would be so appreciated. Tripadvisor comments massively help the hotel and the team here going forward and making up for the lost time. Our head office who are in London can see that it was worth keeping us open, and can see how hard the team works. I understand that we don’t always get everything right, but we do try our best. I believe this link will take you to the site: https://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html Thank you so much again Amelia for staying with us. Kindest Regards Sabrin Daoud Operations Manager

Lack of communication

TripAdvisor rating 2.0/5

Freedom07790907752 Business - 18/07/2021 TripAdvisor review

Don’t visit till the road work nightmare that is Nottingham city centre is completed! Communication from the hotel to pre warm on Thai should have been sent before we had checked in Booked the large meeting room for the day and had confirmation of this. Very surprised on the day to find out the room for 50 people had been double booked!! First answer was just sorry nothing we can do. Fortunately the female receptionist got involved and sorted

Dear Freedom07790907752, Thank you for your review. I do apologize once more for the double booking for the meeting room, however I am glad that we managed to sort this for you on the day. I hope we will have the chance to welcome you back where we can show you nothing but our very best. Kindest Regards Sabrin Daoud Operations Manager

Very hot and uncomfortabe

Customer review rating 1.5/5

J S. Couples - 14/07/2021 Confirmed reviews ALL

Great location and great price and comfy bed but the room was very hot on floor 3 which led to an uncomfortable nights sleep.

Dear Drew, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler Hotel Manager

Great stay

Customer review rating 5.0/5

Sophie B. Friends - 13/07/2021 Confirmed reviews ALL

Really good location, friendly staff and comfortable hotel rooms.

Dear Sophie, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Sophie we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Sophie for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Well located,excellent stay and facilities

Customer review rating 4.5/5

D. Couples - 12/07/2021 Confirmed reviews ALL

Staff very friendly,clean room and great facilities.

Dear D., Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment D. we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again D. for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Clean room, but noisy

TripAdvisor rating 3.0/5

Kayleigh182 11/03/2020 TripAdvisor review

Room was great. It was really noisy and the fire alarm went off twice. Not been paid my deposit back yet either after paying cash for both nights stay. Students were sat up the stair case which was dangerous for people going up and down the stairs.

Dear Kayleigh182, Thank for for your review. I am very sorry to hear of the disturbance caused by the alarm sounding. Due to the bar on the ground floor ( not part of our business, managed and owned by a separate company ) when their alarm sounds it in turn triggers ours. It appears they had a fault which we have worked with them to have fixed due to the disturbance it caused our guests. I apologise once again for this disturbance. A pre authorisation was taken prior to you staying with us and then when paying cash the pre auth is released. This can take up to 5 working days to release. This totally depends upon your own bank as to when they will recognise this. Thank for for your kind and encouraging comments about your room and cleanliness standards which I will be sure to share with the housekeeping team. We thank you for having chosen to stay with us on this occasion and very much hope we will have the pleasure of being able to welcome you back again in the future. Kindest regards Chris Butler Hotel Manager

A mixed bag

TripAdvisor rating 4.0/5

mE9544RR 03/02/2020 TripAdvisor review

Good hotel which I'd stayed in before, however, this time I had a Standard room (I think they call it a 'City Room' or something similar) which was extremely small for two people to and the one we stayed with had an air conditioning unit the size of a small van outside the window which didn't shut down at all, meaning that sleep was intermittent even with the window closed and earplugs in. Previous room was overlooking the street and was spacious, quite and comfortable, and would warrant a solid 'five' for sleep quality and room categories ....you get what you pay for. Staff and location excellent regardless.

Dear mE9544RR, Thank you for your review. Here at Mercure Nottingham City Centre we do have a range of room grades ranging form our smallest, the City Pad through to our larger Standard King rooms, Privilege rooms and Suites. I am sorry to hear that you found our City Pad rooms to have been smaller than you had expected and indeed smaller than the larger room grade you have previously chosen for a prior stay. Our team are always happy to be contacted to discuss room grades prior to booking should you wish to obtain further information about our rooms to ensure a suitable room category is chosen to ensure you have an enjoyable stay with us. I am pleased to hear our location was ideal for your stay and thank you for your kind comments with regards to the team. Thank you for having chosen to stay with us again, we very much hope we will have the pleasure of being able to welcome you back again soon. Kindest regards Chris Butler Hotel Manager

Mercure George Street City Centre Nottingham

TripAdvisor rating 5.0/5

nicklsmith09 03/02/2020 TripAdvisor review

Excellent position and well appointed hotel right in the heart of Nottingham city centre. Staff friendly and attentive. Good breakfast and comfortable room ….. overall this was an excellent experience.

Dear nicklsmith09, Thank you for your review. The team and I are delighted to hear you had such an enjoyable stay and thank you for your kind and encouraging comments with regards to the team here. We are pleased to hear you were comfortable during your stay and also had an enjoyable breakfast experience to finish your stay with us here at Mercure Nottingham City Centre. We thank you for having chosen to stay with us on this occasion and very much hope we will have the pleasure of being able to welcome you back again soon. Kindest regards Chris Butler Hotel Manager

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