Mercure London Paddington Hotel

Mercure London Paddington Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 122 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Four dedicated meeting rooms accommodating up to 35 guests

  • On-site restaurant with a bistro-style menu and a 24-hour fitness centre

  • Just a two-minute walk from Hyde Park in the West End

  • Next to Paddington Station with a 15-minute Heathrow Express connection

ALLSAFE approved hotel

Hotel location

Mercure London Paddington Hotel

144 Praed Street, Paddington
W2 1HU LONDON
United Kingdom

  • VICTORIA COACH:  Buckingham P Rd

  • PADDINGTON:  Praed Str Exit

  • By plane

    LONDON HEATHROW At 25.75km / 16 miles - Shuttle paying

  • By train

    PADDINGTON At 0.32km / 0.2 miles

GPS:51.516334, -0.174869

Companies

  • ASTRAZENECA 0.8 km / 0.5 mi
  • CERNER LTD 0.64 km / 0.4 mi
  • FIRSTGROUP PLC 0.32 km / 0.2 mi
  • MARKS & SPENCER 0.64 km / 0.4 mi
  • MISYS PLC 0.8 km / 0.5 mi
  • NISSAN DESIGN 0.48 km / 0.3 mi
  • PRUDENTIAL UK 0.8 km / 0.5 mi
  • VODAFONE 0.8 km / 0.5 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Frankie & Benny's

Frankie & Benny's is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Your meetings and events

Pullman Suite, can accommodate 6 to 8 people theatre style. Newly refurbished suite with the latest smart TV for presentations, fridge and coffee machine in the room. Flipchart, mineral water and stationary included. Sussex Suite, can accommodate 8 to 10 people theatre style. Newly refurbished suite with the latest smart TV for presentations, fridge and coffee machine in the room. Flipchart, mineral water and stationary included.

Room descriptions and layouts

meeting rooms

From 1 to 35 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

All rooms have contemporary décor and are fully equipped with modern amenities, including large LCD TVs, telephones, air conditioning and free high speed WiFi. Executive rooms offer complimentary soft drinks and a Nespresso coffee machine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  122 reviews

TripAdvisor Rating  3.5/5  2,241 reviews

Our stay at Mecure Paddington.

TripAdvisor rating 5.0/5

P2239JOsallya Families - TripAdvisor review

Had an absolute wonderful stay. An amazingly convenient location for both Paddington Station (next to it) and for accessibility to all areas of London. The hotel is well equipped, clean, neat and tidy, loved the complimentary beverages and snacks in the lobby area. The staff were wonderful very welcoming friendly and efficient. I would not hesitate to stay again.

well located. friendly staffs.

Customer review rating 5.0/5

Gina Families - Confirmed reviews ALL

The hotel is very closed to the Tube Station Paddington. The staffs are friendly. The breakfast is a la carte at the restaurant next to the hotel.

Dear G., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was an absolute pleasure to have you with us and thank you for choosing to stay at Mercure Hotel Paddington. If you have a minute I would appreciate if you could leave us comments on tripadvisor: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d195221-Reviews-Mercure_London_Paddington_Hotel-London_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards Sabrin Daoud Hotel Manager

Well located

Customer review rating 4.0/5

Raul M. Solo - Confirmed reviews ALL

Very pleasant a great improvement from my last time about 8 weeks ago that was appalling

Dear Raul, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your membership level was not recognised by the team on arrival. I will ensure that re training will be provided Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Hotel Manager

Amazing staff.

Customer review rating 4.5/5

Sally A. Families - Confirmed reviews ALL

We had a fabulous stay. Enjoyed the very convenient location, nothing was too much trouble for the staff who were so friendly and welcoming. Enjoyed complimentary refreshments especially in the lobby. Nice twin room, comfy beds well stocked with towels dressing gown,drinks ect. Neat and clean. Will stay again.

Dear Sally A., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a pleasure to have you with us and I truly hope we will have the chance to look after you again. If you have a moment I would appreciate if you could leave comments on our Tripadvisor page: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d195221-Reviews-Mercure_London_Paddington_Hotel-London_England.html Thank you again for sharing your experience Sally, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrin Daoud Hotel Manager

Great location, GOOD (rather than 'very good') hotel!

TripAdvisor rating 4.0/5

Netski66 Business - TripAdvisor review

I last stayed here pre pandemic and I think this was my 5th time. I choose it because of the access to the new Elizabeth line, Bakerloo, Circle, District and Hammersmith lines on the Underground, Greater Western Railway (which I take to Chippenham each year) and 15mins direct from LHR on the Heathrow Express. There are Santander bike hubs nearby, the no. 7 bus out front does a useful route to Portobello Rd/Oxford Street. It's an easy walk to Little Venice canals, Hyde Park and Kensington Park. I know from experience that if you aren't in a King Executive ($$) the rooms are very small. I love the pod coffee machine as it saves me from dressing and going out while I work online in the mornings. The rooms were clean. The air con (which was needed during the hot/humid spell) was noisy and ineffective. Opening the window/s = noise, particularly because there's some serious construction going on next door. There's a choice of pillow types. It's an English thing to have a doona/quilt/duvet on the bed but no top sheet, so when it's warm and stuffy, I ask for one so that I can have a light cover. They look at me oddly but they provide it! The wifi is not strong or fast which is a drawback if you are working. After you log on the first time, it regularly forgets you so even though my laptop was left in the room, I had to re-log in regularly. I had to do this on my iPhone every time I re-entered the room. Boring ... surely this could be fixed. I had a few glitches with my booking but this wasn't the hotel's fault. Sabrine at the front desk was excellent and sorted things out for me. The other staff were OK. They offer bag storage and this is very helfpul. For the first time I had one night that included a breakfast set menu. I chose the healthiest option and a proper coffee, which they thankfully didn't charge me extra for (because I was saying 'no' to most of the other inclusions). If I was going to London for leisure, with my husband, as opposed to solo for business, I wouldn't choose to stay here.

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Other web-users rate our hotel

  • 564 reviews 9.6/10 Location
  • 804 reviews 4/10 Room
  • 550 reviews 6.5/10 Service
  • 10 reviews 4.5/10 WiFi
  • 546 reviews 2.4/10 Comfort
  • 264 reviews 5/10 Cleanliness
  • 130 reviews 5.1/10 Breakfast
  • 128 reviews 3.9/10 Amenities

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