WIFI/Internet Access- Central location with plenty of nearby transport links
- 4 dedicated meeting rooms accommodating up to 35 guests
- On-site restaurant with a bistro-style menu
- Just a two-minute walk from Hyde Park
- Heathrow Express takes you direct to the airport
Services in the hotel and nearby
Services and practical information
PayingHotel location
144 Praed Street
Paddington
W2 1HU
london
united kingdom
- VICTORIA COACH : Buckingham P Rd
- PADDINGTON : Praed Str Exit
- LONDON HEATHROW At 25.75km / 16 miles - Shuttle paying
- PADDINGTON At 0.32km / 0.2 miles
GPS : 51.516334, -0.174869
Companies and event centres nearby
Company
Your meetings and events
Pullman Suite, can accommodate 6 to 8 people theatre style. Newlry refurbished suite with the latest smart TV for presentatons, fridge and coffee machine in the room. Flipchart, mineral water and stationary included.Sussex Suite, can accommodate 8 to 10 people theatre style. Newlry refurbished suite with the latest smart TV for presentatons, fridge and coffee machine in the room. Flipchart, mineral water and stationary included.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| PULLMAN SUITE | 0 m2 | 2 m | 0 | 8 | 8 | 0 | 0 |
| NORFOLK SUITE | 13 m2 | 2 m | 0 | 0 | 8 | 0 | 0 |
| EXECUTIVE SUITE | 25 m2 | 4 m | 0 | 0 | 8 | 0 | 0 |
| SUSSEX SUITE | 25 m2 | 2 m | 0 | 10 | 10 | 0 | 0 |
| WESTBOURNE SUITE | 53 m2 | 2 m | 35 | 20 | 24 | 28 | 0 |
Our rooms
All rooms have contemporary décor and are fully equipped with modern amenities, including LCD TV, Wi-Fi and a smartphone with free international calls and internet. Privilege rooms offer complimentary soft drinks and a Nespresso coffee machine.
Executive room with 1 King size bed and sofa
Executive king bed + king sofa bed (approx room size 26 sqm) - two 200cm wide king beds, full AC, ADSL & Wifi internet, 32" flat scrn TV, iPod dock, safe, bathrobes & slippers, complementary soft drinks in mini fridge, trouser press, hotel gym access
Executive Room with king-size bed
Treat yourself to our Privilege Room (approx. 26sqm) with a 200cm wide bed, A/C, complimentary WiFi, 42" flat screen TV, safe, tea & coffee making facilities, Nespresso machine, minibar, complimentary toiletries, bathrobes & slippers & bathtub.
Executive Room with twin beds
Elegant Superior Room (approx. 26sqm) with 2 x 100cm wide single beds, A/C, complimentary WiFi, 42" flat screen TV, safe, tea & coffee making facilities, Nespresso machine, minibar, ironing facilities, complimentary toiletries, bathrobes & slippers.
Standard room with 1 double bed
Enjoy one of our Classic Rooms (approx. 16sqm) with a 135cm wide bed, air conditioning, complimentary WiFi, 42" flat screen TV, safe, tea & coffee making facilities, ironing facilities, complimentary toiletries & bottle of water.
Standard Room with 1 single bed
Stay in our standard compact room (approx. 10sqm) with a small 100cm wide restricted access single bed, air conditioning, WiFi, 42" flat screen TV, safe, tea & coffee making facilities, ironing facilities, complimentary toiletries & bottle of water.
Standard Room with two single beds
Enjoy one of our Classic Rooms (approx. 20sqm) with 2 x 100cm wide single beds, air conditioning, complimentary WiFi, 42" flat screen TV, safe, tea & coffee making facilities, ironing facilities, complimentary toiletries and bottle of water.
Small double room with 1 double bed
Stay in our standard compact room (approx. 14sqm) with a 120-135cm wide restricted access bed, A/C, complimentary WiFi, 42" flat screen TV, safe, tea & coffee making facilities, ironing facilities, complimentary toiletries & bottle of water.
- 86 rooms
- 100% non-smoking hotel
Our restaurants and bars
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Garfunkel's Restaurant is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.
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Hotel Bar offers a wide range of wine, beer and spirits.
Our guest reviews for
Mercure London Paddington Hotel
100% genuine reviews from our guests
Find out more
Dear Mr B., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. A refresher training will be organised for an entire front office team to deliver a high standard customer service. Apologies for the noise disturbance from the construction site in the Paddington area outside the hotel. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rupal Khanderia Operations Manager
Dear Ms D., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies about the noise from the underground and the hallway. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager
Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager
Dear Ms C., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About the size of the bathroom it's nothing much we can do about it. But we do have toilet roll holder in all the bath rooms in the hotel. Also I will really appreciate if you can let me know in detail please about the team members who were unfriendly and unhelpful. Usually we receive very good comments about our team members and they are an asset to the company. A refresher training on customer service will be delivered to the entire team. Wer will get the air condition checked and rectified but would have appreciated if we were given a chance to rectify the air condition noise whilst your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rupal Khanderia Operations Manager
Dear Mr P., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However it's a pleasure to know that the Francisco reception team member had assisted you by upgrading to an executive room. I'm pleased to know that you did enjoy the breakfast in the restaurant. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rupal Khanderia Operations Manager
Dear Mr C., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I'm disappointed to hear that you found the hotel room that you booked to be small. We have mentioned our hotel room sizes on our website so that the guests can take an informed decision before they make their booking. For future please contact our reservations when you wish to make the booking as we do have large bedrooms and our reservations team can assist you to make a booking as per your requirement. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Rupal Khanderia Operations Manager
Dear Mr C., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would have appreciated if all of the below issues were mentioned to us whilst your stay with us for 6 nights. We would have tried to resolve it and get it all rectified or would have changed your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rupal Khanderia Operations Manager
Dear Mr L., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I'm disappointed to hear that you found the hotel room that you booked to be small. We have mentioned our hotel room sizes on our website so that the guests can take an informed decision before they make their booking. For future please contact our reservations when you wish to make the booking as we do have large bedrooms and our reservations team can assist you to make a booking as per your requirement. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Rupal Khanderia Operations Manager Sincerely,
Dear Mr Sufrin M., Thank you for taking the time to tell us about your experience at the Mercure London Paddington Hotel. I'm disappointed to hear that you found the hotel room that you booked to be small. We have mentioned our hotel room sizes on our website so that the guests can take an informed decision before they make their booking. For future please contact our reservations when you wish to make the booking as we do have large bedrooms and our reservations team can assist you to make a booking as per your requirement. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Rupal Khanderia Operations Manager
Dear 820martinm, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager
Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologies that we couldn't offer you an upgrade as we were fully booked in all our executive room types and also couldn't offer you an early check-in as we were fully booked the previous night and had to wait for the guest to check out get the room cleaned and than check you in. Our official check in time is 2pm but we still gave you a room at 12 noon. Refresher training will be done with an entire team as the drink voucher for all our guests should be given straight on the check-in and the guest don't have to wait or ask for it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager
Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. I apologise that you haven't received your points so will look into the matter and will credit your points. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia OperationsManager
Dear Mr T., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Just to clarify that you had booked a double standard room and you were allocated a double standard room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager
Dear Ms Ward-F., We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rupal Khanderia Operations Manager
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