Mercure London Paddington Hotel 4 stars

Customer review rating 3.9/5 4,192 reviews

Mercure London Paddington Hotel
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+ 17 Services

Hotel extras

  • Central location with plenty of nearby transport links

  • 4 dedicated meeting rooms accommodating up to 35 guests

  • On-site restaurant with a bistro-style menu

  • Just a two-minute walk from Hyde Park

  • Heathrow Express takes you direct to the airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • LONDON HEATHROWPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
Information message

Hotel location

Mercure London Paddington Hotel

144 Praed Street
Paddington
W2 1HU
london
united kingdom

Tel: +442077068888

Fax: (+44)207/7068800

Check-in from 14h00

Check out up to 11h00

  • VICTORIA COACH :  Buckingham P Rd

  • PADDINGTON :  Praed Str Exit

  • By plane

    LONDON HEATHROW At 25.75km / 16 miles - Shuttle paying

  • By train

    PADDINGTON At 0.32km / 0.2 miles

GPS :51.516334, -0.174869

Companies

  • ASTRAZENECA 0.8 km / 0.5 mi
  • CERNER LTD 0.64 km / 0.4 mi
  • FIRSTGROUP PLC 0.32 km / 0.2 mi
  • MARKS & SPENCER 0.64 km / 0.4 mi
  • MISYS PLC 0.8 km / 0.5 mi
  • NISSAN DESIGN 0.48 km / 0.3 mi
  • PRUDENTIAL UK 0.8 km / 0.5 mi
  • VODAFONE 0.8 km / 0.5 mi
Companies

Your meetings and events

Pullman Suite, can accommodate 6 to 8 people theatre style. Newlry refurbished suite with the latest smart TV for presentatons, fridge and coffee machine in the room. Flipchart, mineral water and stationary included.Sussex Suite, can accommodate 8 to 10 people theatre style. Newlry refurbished suite with the latest smart TV for presentatons, fridge and coffee machine in the room. Flipchart, mineral water and stationary included.

Room descriptions and layouts

meeting rooms

From 1 to 35 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • WIFI access

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All rooms have contemporary décor and are fully equipped with modern amenities, including LCD TV, Wi-Fi and a smartphone with free international calls and internet. Privilege rooms offer complimentary soft drinks and a Nespresso coffee machine.

Executive room with 1 King size bed and sofa

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with king-size bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with twin beds

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 10 / 108 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Small double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GARFUNKEL'S RESTAURANT

Type of cuisine: Bistro

Garfunkel's Restaurant is open from 7am to make sure our guests can enjoy their breakfast before the city wakes up and treat them with a nice dinner to finish the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Non contractual photo

Hotel Bar offers a wide range of wine, beer and spirits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure London Paddington Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

4,192 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,095 reviews

Work around the corner

Customer review rating 3.9/5

Nick Business - 20/11/2020 Confirmed reviews ALL

Good stay as usual, breakfast service is good. Friendly staff.

well located

Customer review rating 3.9/5

Roy T. Business - 19/11/2020 Confirmed reviews ALL

excellent

Customer review rating 3.9/5

Anonymous Business - 19/11/2020 Confirmed reviews ALL

Staff were extremely friendly helpful and professional

Warm & friendly welcome

Customer review rating 3.9/5

Ian Business - 14/11/2020 Confirmed reviews ALL

We stayed at Mercure Hyde Park, we were made to feel very welcome on arrival by your staff Nuno. The rooms were clean, warm and comfortable. Staff were very friendly and accommodating, especially Nuno and Gabriella. We enjoyed our stay and look forward to staying again the future.

Great location, really positive experience in current covid situation. Great staff

Customer review rating 3.9/5

Anonymous Business - 14/11/2020 Confirmed reviews ALL

Very nice hotel. Staff friendly and courteous providing great service under difficult circumstances. Highly recommended.

very cool with great location for Paddington main line and tube - set in a lovely historic building

Customer review rating 3.9/5

Chris G. Solo - 07/11/2020 Confirmed reviews ALL

given the strange times of Covid received exemplary attention and care both at check in and throughout my stay.

Well located

Customer review rating 3.9/5

Kariballa D. Friends - 05/11/2020 Confirmed reviews ALL

Well located

Disappointed

Customer review rating 3.9/5

David Business - 04/11/2020 Confirmed reviews ALL

Firstly I want to make clear this review relates to the Mecure Hyde Park as Mecure moved my original reservation to there due to “maintenance”. When I arrived as a pre checked in Gold Member I expected my pre check in to have been completed, my preferences to be acknowledged and my key to be ready. This is always the case even since Covid at your lesser rated Ibis brand, but no - I had to reregister despite doing it all in advance spending longer at reception which seems silly as it prolonged the time at reception rather than the quick experience it normally is. My request for a high floor was ignored and I was allocated a low floor room with no window. I had my voucher for a drink so later in my stay I asked for a glass of red wine - they had no red wine! Again not an issue for the Ibis! So I went up stairs to make a coffee in my room, I opened the tea caddy only to find the coffee sashet had already been used and put back upside down - so much for deeper cleaning as is promised the box had clearly not been checked. The one receptionist I dealt with was business like and cold not the warm service I often receive at the lower Ibis brand. So please consider before you pay more - you get better service at an Ibis and pay less. Yes the room itself is better and you have individual toiletries at the Mecure but cleaning is not as good and in the current climate which is more important.

Okay stay

Customer review rating 3.9/5

Emily H. Couples - 26/10/2020 Confirmed reviews ALL

Last week I booked a stay at the Mercure Paddington London hotel through the Hotels.com website. The next day I received an email directly from Mercure stating that due to maintenance work the hotel was closed and my booking was being moved to the Hyde Park hotel. This was just a few minutes away so only a minor inconvenience. I do, however, have some more substantial complaints. When I booked the hotel, it stated that a free mini bar was included in the price. However, this was not the case and I was wondering why? When we arrived in the room, the toilet had been used and was not flushed which made us doubt the cleanliness of the room. Luckily we had brought our own antibacterial products and so cleaned it ourselves. We were only there for two evenings so didn't expect our room to be cleaned during this time due to Covid measures. However, upon returning in the evening, we found that the room had been tidied. To know someone was touching our things in the room was unnerving during this time. It was also strange that there were only two pillows on the bed (one per person) and only one spare in the wardrobe. Getting more pillows from the receptions caused some hassle. Additionally, the television had very poor signal and would cut out for about 10 seconds every couple of minutes regardless of the channel. While the stay was somewhat nice, these things caused some discomfort and anxiety.

Mercure Hyde Park is beautiful and quiet

Customer review rating 3.9/5

Keith J. Couples - 14/10/2020 Confirmed reviews ALL

We were changed from the Mercure Paddington to Mercure Hyde Park 2 days before our visit. The Hyde Park was beautifully refurbished and in a lovely location. Staff very friendly and room was excellent. Highly recommended

Good location

Customer review rating 3.9/5

Spartacus Friends - 13/10/2020 Confirmed reviews ALL

It was lovely, clean and friendly.

Friendly staff

Customer review rating 3.9/5

Florence N. Business - 06/10/2020 Confirmed reviews ALL

Friendly staff, quality rooms, well cleaned, especially during this time. Very organised.

Customer review rating 3.9/5

Bogusia Families - 06/10/2020 Confirmed reviews ALL

Well located

Well located

Customer review rating 3.9/5

Lars Business - 02/10/2020 Confirmed reviews ALL

Well located near Paddington Station, overlooking a little park. Quiet but central.

Highly Recommended

Customer review rating 3.9/5

Donnay Business - 27/09/2020 Confirmed reviews ALL

Booked late notice through Booking.com Great price, great location, friendly and helpful staff. A little more attention to door handles, lift buttons would score 10 rather than 9.

lovely room.next to paddington station

Customer review rating 3.9/5

Ray B. Solo - 22/09/2020 Confirmed reviews ALL

very disappointed with the breakfast.the 1 sausage was obviously left over from the previous day,that along with the bacon and mushrooms were all cold,beans were the only thing that was warm

Customer review rating 3.9/5

Martin B. Solo - 06/09/2020 Confirmed reviews ALL

Original booked at Paddington Hotel but was notified of change to Hyde Park near by in good time No problem TV system washing reset when I arrived about 6pm so no TV until about 10pm

Without any information, booked in another hotel

Customer review rating 3.9/5

Anonymous Solo - 02/09/2020 Confirmed reviews ALL

I arrived quite late at the hotel, I booked it because I was there a few times and it’s close to Paddington station, I had an early flight. When I arrived there, the entrance was full with trash and a sign was on the door in the dark, checking is somewhere else. It’s was the Mercure Hyde Park, I didn’t get any Information, I have nothing to do then walking thru London in the night. The receptionist didn’t open the door for 10 min, forgot my drink voucher and even will al the states she didn’t gave me an upgrade (platinum member).

Well located, Lovely Room

Customer review rating 3.9/5

Anonymous Couples - 10/04/2020 Confirmed reviews ALL

My first impression, arriving from LHR Airport around 8am was not good. The reception didn't acknowledge us with a Hello, Good Morning, I we will be with you in a moment, two people were dealing with another guest we didn't have help getting into the reception area. I spoke with the manager later that day and he was very apologetic and I advised him of a few other little complaints. After that, he addressed his staff and was grateful that I had spoken with him. He handled himselfin a very professional manner.The room was spacious, room attendants kept room clean and tidy.

Well located

Customer review rating 3.9/5

Anonymous Couples - 26/03/2020 Confirmed reviews ALL

Friendly staff

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