ibis Geneve Centre Nations Hotel 3 stars

Well located, close to the center Personal was nice and smiling Breakfast of good quality The hotel itself and rooms are a bit old (like often in Switzerland) It smelled a bit like a hospital in there and would need a refreshing...

I had two rooms for myself and family. First the rooms were much smaller than pictured on the website. The room with the sofa bed was supposed to be two beds with the sofa bed. We had A bed and sofa bed instead. Our rooms were not cleaned for the first two days. We had to call for clean sheets and towels and clean the room ourselves. The reason I didn’t do an AIrBnB was we didn’t want to clean up. The front desk was prompt in providing us with towels and clean sheets

Crowded, impersonal, not really well slept due to quite uncomfortable bedding, nice breakfast though

Excellent location, friendly staff

You advertise a parking garage then you didn’t allow me to park there when I arrived because your front desk said it was full! I specifically chose this hotel because you are one of the few hotels in the city that had a parking garage. Your man at the desk told me I needed to park at the bus station (20 min walk!) and pay 46€ per day. Totally ridiculous. I circled around the city utterly exhausted from my long drive to get to Geneva, trying to find this bus station, during rush hour traffic in a very confusing city that I had never been to before. Since I couldn’t find the bus station, I drove back to the hotel and demanded a parking spot in IBIS garage and a different guy at the counter suddenly found one available for me. When I parked in the garage I couldn’t believe how many empty spots there were. I understand these spots may belong to residents but this was the most unprofessional experience I’ve had from such an expensive hotel that is catering to guests from all over the world. Especially because of the rude response and cold shoulder I received from the man after he gave me a parking spot. I’m very satisfied that we could park in your garage for our 4 days in Geneva but I won’t be using this hotel chain again. If the staff at the desk were a little more compassionate to my situation I might consider IBIS again but the lack of care I received as a guest to meet my needs was not felt. All 4 of the men I encountered at the front desk during our 4 day stay weren’t thrilled to be working at a hotel and they obviously weren’t concerned with my care as a customer paying big money in one of the most expensive cities in the world. My trip to Geneva was wonderful but unfortunately my experience with this hotel and the parking situation made this a very bad first impression of Geneva for me. It would help you to do a training on customer service for the people that you hire at your front desk. And stop advertising parking if it’s a first come first serve and you really would rather keep cars out of your parking garage. Thats crappy click bait and it’s very unprofessional for such a company as yours.

The noise level is too high even late at night. I had to ask to change room because I had noise coming from both sides and from the room above mine.

Superbly comfortable bed in spacious and quiet room. We enjoyed the excellent shower and well planned space for storing clothes and working. Staff were friendly and helpful.

Excellent value for money and great location, family friendly hotel just few minutes walk fro lake Geneva. I recommend this hotel to anyone traveling to Geneva and doesn’t want to break the bank, also convenient public transportation to the airport

Very good value for the money, nice quiet location but not far from the city and the lake Geneva. With free public transportation curtesy of the hotel for hotel guests as a bonus. Great trip to Geneva.

The room was clean. The shower was not fixed properly. No parking was available in the hotel. Breakfast was very good. I would not stay again in this hotel

Spent three weeks at the hotel and very happy. Walking distances to UN agencies. Clean room and daily cleaning service. Restaurant staff responsive and efficient. Highly recommended.

Short but Great trip and good service! I enjoyed my time there and the stuff was very friendly and welcoming! I would recommend this hotel to anyone as it was worth it. Thanks you for the hospitality and I look forward to my next stay

I've stayed at a few Ibis hotels now and this seems typical. It's clean, modern, fresh but basic. The room size is fairly small but large enough for two adults to be comfortable. After all you generally only sleep there. The bathroom is a reasonable size with a good size shower. A nice bonus with this hotel was the fact there were Swiss and European plug sockets. The staff here were friendly and helpful. The bar and breakfast areas are also modern and clean. However, the breakfast is quite limited. It's only a continental breakfast, but even baring that in mind I felt the choice wasn't great. The hotel was very quiet, especially considering it's a city centre hotel. I barely heard any other guests and there was little if any road noise. So all in all, it's a nice hotel. I had a pleasant stay and would stay here again.

Excellent stay with good value for the cost paid.. the room was good with some facilities and TV screen. the location is excellent and the best for me in the center of the city. the food was excellent

The stay was comfortable. Staff is polite and cooperative. Location is good. The hotel lacked a few very basic amenities which made the stay difficult. These are 1. No shaving and dental kits are provided; 2. No pair of slippers; and 3. No facility for preparing tea or coffee