ibis De Haan Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 3,363 reviews

ibis De Haan
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+ 21 Services

Hotel extras

  • Free WIFI in the hotel

  • Near the Belgium coast

  • Easy access by car and train

  • Free use of the swimming pool

  • Bicycle hire facilities

Hotel location

ibis De Haan

Wenduinesteenweg 136
8420 de haan
belgium

Fax: (+32)59242031

Check-in from 15h00

Check out up to 12h00

  • BRUGGE-WENDUINE-DE HAAN:  31 DE ZWARTE KIEZEL

  • DE PANNE-OOSTENDE KNOKKE:  DE DWARTE KIEZEL

  • By plane

    BRUSSELS NATIONAL At 121km / 75 miles

  • By train

    ZWARTE KIEZEL At 0km / 0 miles

GPS:51.281822, 3.052747

Companies

  • DAIKIN EUROPE NV 17.0 km / 10.0 mi
  • DECLOEDT 11.0 km / 7.0 mi
  • JET AIR 23.0 km / 14.0 mi
  • MORUBEL 10.0 km / 6.0 mi
  • NEPTUNUS 20.0 km / 12.0 mi
  • PROVIRON 15.0 km / 9.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN LOUNGE

Small restauration

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The rooms are modern and inviting with a comfortable bed and functional bathroom. Everything you need to feel at home.

Our guest reviews for
ibis De Haan

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,363 reviews

TripAdvisor Rating 4.0/5

428 reviews

Well located , great staff!

Customer review rating 5.0/5

R. V. Business - 17/10/2021 Confirmed reviews ALL

Staff was very help full and friendly

Customer review rating 5.0/5

Anna Couples - 11/10/2021 Confirmed reviews ALL

dog friendly hotel, beautiful big green territory, very wide choice on breakfast

Not happy

Customer review rating 3.0/5

B Couples - 20/09/2021 Confirmed reviews ALL

Unhappy with what you get for the cost A double bed is not 2 beds side by side Parking was additional

Dear Guest, We appreciate that you took the time to share your experience with us. Unfortunately, it seems that we did not meet all your expectations. The comfort and satisfaction of our guests is of the utmost importance to us, and we are always open to candid feedback and suggestions for improvement. It would be a pleasure to welcome you again. Kindest regards, Steven Vandevelde, General Manager

Nice stay good location

Customer review rating 4.5/5

Karel Couples - 03/09/2021 Confirmed reviews ALL

Nice big sunny outside sitting area, pool and field for kids to play, Bar with nice opening ours and good selection of drinks. Breakfast clean and fresh.

Good hotel but some improvements possible

Customer review rating 4.0/5

Jochen G. Solo - 20/08/2021 Confirmed reviews ALL

Friendly staff and good service overall, I stayed 2 nights included breakfast and for convenience decided to have dinner in the hotel as well. Dinner is overall good but clearly re-heated in the microwave as some parts were hot and some were cold, staff is friendly but sometimes lacking teamwork, the first evening I had to call them myself to order food while people that came in after me ordered before me, better training and communication is required. Nice place to stay but since the prices are already on the high side of the market, I wasn't very happy that the parking costs extra while there is plenty of room for everyone and the hotel is located in an area away from the center of town.

Dear Jochen, Thank you for taking the time to respond to our satisfaction survey. It is only through feedback such as yours that we can maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We are gald your overall experience met your expectations. However we do apologise for your dining experience. Rest assured we will be carrying out corrective training with our team members. Thank you for bringing this matter to our attention. We really look forward to the pleasure of welcoming you back on a future stay. Many thanks, Steven Vandevelde, General Manager

Superlocation , food, and Staff (Youness) including the management (Steven)

Customer review rating 5.0/5

Manuel R. Families - 05/08/2021 Confirmed reviews ALL

I will recommend this hotel to everyone without hesitation.

Overall good score

Customer review rating 4.5/5

V. Solo - 27/07/2021 Confirmed reviews ALL

Well located, good service, clean rooms

Satisfied in general

Customer review rating 4.0/5

H. P. Couples - 09/07/2021 Confirmed reviews ALL

Nice employees, good service Well situated location with the nice swimming-pool

Dear P., Thank you for your feedback following your stay. We are delighted that you had a pleasant experience during your stay with us and thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to welcoming you for another pleasant stay. Best wishes, Steven Vandevelde, General Manager

It was nice to stay there

Customer review rating 4.5/5

Stefan Couples - 20/06/2021 Confirmed reviews ALL

Peaceful hotel with nice rooms.

pleaceful but close to animation

Customer review rating 5.0/5

Nathaly Couples - 17/06/2021 Confirmed reviews ALL

time off work and success at the hotel allowing us to retreat

Nicely located property

Customer review rating 4.5/5

Andrew Families - 07/06/2021 Confirmed reviews ALL

We come regularly to the hotel and really enjoy our experience at this property.

exactly what we needed

TripAdvisor rating 5.0/5

CGEreis 15/03/2021 TripAdvisor review

The room was very clean and the staff was very friendly. We had a meal in the room, it was just perfectly cooked. pre-check in worked and the check out w/o passign by the counter as well. We will be back.

Great Hotel, Great staf and Great for the Dogs

TripAdvisor rating 5.0/5

Louis B 02/11/2020 TripAdvisor review

It was just perfect, The staf was very friendly.breakfast was very extensive with hot and cold dishes, coffee cakes and fruit and everything was adequately present . For walking cards were also present but walking along the beach with our dog was fantastic for us

Once again a great stay

TripAdvisor rating 5.0/5

andrewp384 29/06/2020 TripAdvisor review

A well located hotel, the comfortable rooms are basic but always clean. wifi worked really well. Strangely mob phone (base) service inside the building- its been that way the last 3 years. look forward to being back and using the pool once allowed by the Belg authorities.

Ibis De Haan Belgium

TripAdvisor rating 3.0/5

Janb0101 Solo travel - 02/01/2020 TripAdvisor review

good price/value ratio. excellent breakfast buffet. comfortable rooms. but I think dogs should not be allowed in the restaurant area. certainly not noisy little creatures... room service could be a little better.

Dear Janb0101. Thank you for taking the time to share this review of your recent stay We are pleased that you found us to be of good value and that you stay with us was comfortable. We would like to note that dogs are permitted in the bar area only. We have duly noted your comments regarding our room service, all feedback from our guests is useful in helping us identify what we are doing well and where we could improve. We look forward to welcoming you back in the future. Best wishes for the coming year, Steven Vandevelde, General Manager

Winter on the Belgium Coast

TripAdvisor rating 5.0/5

Colin L Solo travel - 19/12/2019 TripAdvisor review

Excellent hotel in scenic area. The staff are welcoming, courteous and professional. The hotel rooms are spacious with wifi and aircon/heating you can control. The double beds are comfortable. Breakfast is excellent compared to other Ibis hotels. The hotel is a short walk ( but pleasant) from the tram stop which will take you to De Haan or Ostende

Dear Colin, Thank you very much for your kind review. Thanks so much for taking the time to share this awesome review with so many compliments to our team and the efforts they make as well as a load of details about our facilities. All of the team hope to see you again in the future. Best wishes for the holidays, Steven Vandevelde, General Manager

Uncontrollable heating

TripAdvisor rating 3.0/5

jeandT3504OK Couples - 21/10/2019 TripAdvisor review

When we arrived we immediately informed recption that it was far too hot in our room although we had turned the temperature down to 17C. We were given all sorts of advice on what to do but nothing helped. We tried to open the window but could not get to it, so we did not sleep at all. We complained again the following morning and they found out that indeed something had gone wrong as it was now 26C in our room. We were promised the window would be opened and we had a good nights sleep the following night. For a hotel chain that prides itself on its green credentials this is a pretty poor show. Room was nice and tidy and breakfast was very good. At dinner they could no longer do chips...in a Belgian hotel??? but the croquettes were nice.

Dear Guest, Thank you for taking the time to share your experience with us. It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet. Regarding the chips, we have opted out of using a deep fryer due to the issues it poses. We have switched over to heating due to outside temperatures and are sorry for the inconvenience; although, we are pleased that our team found a comfortable solution. All of the team hope to see you again in the future. Best regards, Steven Vandevelde, General Manager

DE HAAN 4 DAY BREAK

TripAdvisor rating 5.0/5

marval571 Couples - 14/09/2019 TripAdvisor review

Hotel was very comfortable and staff were really friendly and helpful, although it was quite away from centre of town. Beds a bit on the small side and tea/coffee facilities in the room would have been nice.

Dear Marval571. Thank you for taking the time to share your experience with us. We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations. Thank you for highlighting our peaceful location within walking or biking distance to the beach. We do have a variety of rooms to offer some include expanded amenities, our team would, of course, be happy to offer upon any return visit. We look forward to welcoming you again in the future. Kindest regards, Steven Vandevelde, General Manager

Best Hotel in the Zeebrugge Area

TripAdvisor rating 5.0/5

TheBooRadley Business - 02/09/2019 TripAdvisor review

Always the best stay; good value, comfortable and clean rooms, great pool, free Wi-Fi, excellent bar food and above all the best staff! If staying in the area definitely a recommendation for a great stay!

Dear TheBooRadley, Thank you very much for your kind review. It is wonderful to hear that you had a pleasant stay with us. We aim to provide comfortable accommodations for good value, so it is rewarding to know you were satisfied in this regard. We are pleased to know that you enjoyed our pool facilities and bar. Thank you for your kind recommendation and mention of our team, your words are greatly appreciated. All of the team hope to see you again in the future. Best wishes, Steven Vandevelde, General Manager

Out of Town

TripAdvisor rating 3.0/5

arthuredge2019 Solo travel - 11/08/2019 TripAdvisor review

I was staying overnight , on an extended road trip. Location ideal if you needed to stay near main coastal motorway, but do not want the confusion of a major city or town on route. This hotel best suited to those wanting a seaside location(more than one night in transit) Family friendly. Modern hotel with a nice outdoor swimming pool. Some distance from centre of Town, which looked very good. The rooms are functional rather than comfortable, in a holiday sense. Bathroom tiny but again functional and well equipped..Hotel ideal for a business, come brief holiday trip with the family.

Dear Arthur, Thank you for taking the time to share your experience with us. We appreciate your mention of our location, many of our guests enjoy our calm location away from the hustle and bustle of the city. We sincerely hope that everything else met expectations during your stay and have noted the feedback for improvement. Your complete satisfaction is our top priority and our team hopes to welcome you again in the future. We look forward to welcoming you again. Best regards, Steven Vandevelde, General Manager

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