Hotel - Novotel Phuket Vintage Park Resort
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Novotel Phuket Vintage Park Resort Hotel

4.5/5 4,070 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

Novotel Phuket Vintage Park provides meeting rooms with 4 breakouts and a pillar less ballroom which can cater over 300 delegates and equipped with state of the art audio visual systems.

Novotel Phuket Vintage Park Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TURQUOISE 32 m2 2 m 20 16 14 15 0
AQUAMARINE 100 m2 4 m 100 40 40 50 80
PEARL 100 m2 4 m 50 80 40 50 80
CORAL 140 m2 4 m 110 40 40 60 80
BALLROOM 340 m2 4 m 320 140 150 210 220
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

  • 303 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 56 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 ALL Rating 6,047 reviews

Our guest reviews for
Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,070 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Stanley Couples - 16/02/2020 Confirmed reviews ALL

Came for a break and served the purpose. Staffs were friendly and helpful. Breakfast menu can slightly be improved. Stayed for 3nts and almost similar menu everyday !!

Ella Families - 12/02/2020 Confirmed reviews ALL
« Nice Resort but never again in peak season.. »

Breakfast was to militant with times.. Have travelled thailand many times as well as many other places around the globe and have never seen a breakfast so militant on the 1030 and even when arriving earlier there were lines for everything and people pushing and shoving not ideal start to my day.. I have seen phuket change for the worse over many years and its sad to see.. The rooms were nice but a few minor issues with curtains getting stuck all the time and dont disturb flicking over to clean room constantly.. Overall we wouldn't return in peak season as we prefer low season where its winter here and far more value for money.. All the staff were very friendly though apart from entering breakfast and being told not to come this late.. I payed to stay and as far as I'm concerned should have access to restaurant at all times.. If they've cleared food after 1030 then thats fair enough but to tell me i cant enter is ridiculous considering my husband already had my breakfast laid out for me..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Roberto Couples - 12/02/2020 Confirmed reviews ALL
« Lovely stay »

Me and my wife really enjoyed our stay. The room was nice and clean, breakfast was a treat and the pool is just wow.

Lidia Families - 11/02/2020 Confirmed reviews ALL
« Great pool »

I stayed with family in this nice hotel with Great pool. Kids have a lot of fun in the swimming pool. Breakfast tasty. The staff very friendly. There are interesting activities for kids and adults in the hotel, some of them are for free. I likes Yoga and fruit carvings. I reccomed this hotel very much.

Jerry Solo - 11/02/2020 Confirmed reviews ALL
« GOOD »

Thank you for your service

Gary Families - 08/02/2020 Confirmed reviews ALL
« Perfect start to our vacation »

As a single parent with a young child the staff were extremely helpful to make both our stays a pleasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warm greeting from Novotel Phuket Vintage Park Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Phuket left you with memorable souvenirs. Your feedback serves as an encouragement to all of our staff as we strive to provide each of our guests with the best of Thai Hospitality. Seeing that we have succeeded is the most important reward that we can receive. It would be fantastic if you could share your experience on the Tripadvisor website and allow millions of travelers to be tempted to come to stay with us and at the same time helping us to be the one of best rated resort in Phuket. Your contribution will be highly appreciated. Click on the link below and it will only takes a few minutes. http://goo.gl/TIsH0A Mr. Gary, thank you again for sharing your experience. Do not hesitate to contact us directly at h8… in order to have more information about our returning guest promotion and enjoy additional benefits. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Jerom C. Families - 06/02/2020 Confirmed reviews ALL
« Awesome experience, Amazing staff. »

This hotel is simply exquisite with clean and comfortable rooms, excellent staff, great food in the restaurant, and a great bar by the pool for drinks. The location is perfect with easy walking access to all of Patong's best places. My family and I enjoyed our stay here and will definitely come back again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warm greeting from Novotel Phuket Vintage Park Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Phuket left you with memorable souvenirs. Your feedback serves as an encouragement to all of our staff as we strive to provide each of our guests with the best of Thai Hospitality. Seeing that we have succeeded is the most important reward that we can receive. It would be fantastic if you could share your experience on the Tripadvisor website and allow millions of travelers to be tempted to come to stay with us and at the same time helping us to be the one of best rated resort in Phuket. Your contribution will be highly appreciated. Click on the link below and it will only takes a few minutes. http://goo.gl/TIsH0A Mrs. Wilson, thank you again for sharing your experience. Do not hesitate to contact us directly at h8… in order to have more information about our returning guest promotion and enjoy additional benefits. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Jamal Solo - 05/02/2020 Confirmed reviews ALL
« well and good located and stay »

very good

05/02/2020 TripAdvisor review
« Limited Satisfaction »

Sawadee! * Limited satisfaction during our stay at the NOVOTEL PHUKET VINTAGE PARK.This time in contrast to his past years was quite disappointing.Most of the disappointment concentrates on the breakfast.All our stay days the same menu and the same dishes,no changes the same thing every morning. The coffee-making vending machines are a disgrace to the NOVOTEL chain.Is there a responsible supervisor who does not see how they work?The breakfast charge of 500 THB/person is much overpriced. * Great location and facilities. * The Wi-Fi is continuous and is flowing fast everywhere in the Hotel area -improvement from the last time. *The staff were outstanding and made our stay even better, we can not praise them enough,in particular we will note Ms. Eaindra(Burma) and Ms.Malisa(Turkmenistan) Guest Relation Team at the front office at lobby that her kind and detailed explanation in Russian and English languages helped us to understand our privileges and benefits as ACCOR member club-A.L.L.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PINOKYO Thank you for taking out your time and shared such a valuable review for us. Firstly, apology for the inconvenience you have faced during your stay. We will surely address your point to the respective department and see how best can it be improved. We are happy to read that you liked the hotel location and also liked the services from our Front office team.. We shall convey your message to the respective team members. We shall be looking for your next visit and we would surely try to provide better experience than the last time. Warm regards

Greg Solo - 30/01/2020 Confirmed reviews ALL
« Pleasant stay »

Club bar and breakfast restaurant was very average. Coffee was horrible. I preferred the coffee club food and coffee immediately opposite.

Brett H. Families - 29/01/2020 Confirmed reviews ALL
« Well located. »

We had breakfast every morning and it was adequate. We ate dinner one evening in your restaurant. It was the surf and turf. We sent the dinner back (prawns, beef, pork and squid) as it was lukewarm at best. When you offer a hot meal, the aspects of that meal that should be eaten hot, must be hot. Not just for expectation but for quality control. The staff reacted well and the chef cooked up fresh items listed above, but this mere fact determined that we dined down the street the next night, not at the Lunar Chinese New Year in your establishment. We discussed and noted your restaurant was quite expensive compared with very well presented restaurants around Phuket that we attended. The meals we consumed outside were better quality, with equal staff offering table service and significantly cheaper. We also inquired about a fold out bed additional to our sleeping accommodation, as the large bed was significantly smaller than what we had at the Novotel Resort, where we stayed approximately 16 months ago. We were quoted a discounted price of $1200 baht per night, additional to the AUD$3,000 we paid for our accommodation. We declined that offer. I was a member of Accor Plus but when we inquired about booking through them, was advised they might not be able to guarantee my booking as my membership would lapse before we attended your establishment. Not that this is any reflection on your establishment, but my last family holiday in Thailand (2018), we stayed at Ibis in Bangkok (I believe it to be one of your chain) and Novotel Resort. I was then pursued by pushy telemarketers to join Accor Plus. I advised them I would be travelling to Japan for 3 weeks in 2019 and they assured me accommodation would be easier and cheaper. It might have been for a couple, but as a family of 4, we struggled finding appropriate accommodation through Accor, central to the cities we attended. We did not want adjoining rooms as we want to be together as a family, but perhaps you could provide this feedback to Accor Plus as when I provided it, the telemarketer simply tried to sell me another membership with similar assurances. It would border on misleading or misrepresented, what was pitched to me. We had a pool room (2105) and thoroughly enjoyed the position of this and the amenities around the pool. I could not fault the friendliness of any staff.

Memphis W. Families - 28/01/2020 Confirmed reviews ALL
« Just so so »

When I check-in I told your guy that I want delay check out about 1 or 2 hrs because I have a baby, and I need a little more time for the baby’s rest/sleep. But your guy refused me with the reason of “all room were full”. In fact, it’s not true. The breakfast is very bad. There were a little food can be choose , but coffee is good. Room service was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Peter C. Couples - 26/01/2020 Confirmed reviews ALL
« Lovely stay. »

Really lovely stay, appreciated the upgrade, thank you to Eaindra and the team,who are always on hand,and many thanks for the birthday cake,and icecream.

Deanne S. Friends - 26/01/2020 Confirmed reviews ALL
« Good Stay »

Our stay was good. The hotel met our expectations and the staff were lovely.

Konstantinos Friends - 22/01/2020 Confirmed reviews ALL
« very satisfactory »

very good hotel,nice rooms,very clean, friendly personnel especially the tour desk ,excellent breakfast,and the best swimming pool in Patong. Hotel close to the beach and not far from Bangla road. All in all we had a very pleasant stay.

Couple T. Couples - 22/01/2020 Confirmed reviews ALL
« Great location, friendly staff and amazing pool »

Relaxing and comfortable stay.

Pyo K. Families - 21/01/2020 Confirmed reviews ALL
« Location and Accomodation are so good!! »

I planed this trip for my family celebrating our wedding for 10 years. My daughter and wife both love to be staying at hotel rather than walking outside. That`s why I picked this hotel. Actually, housing and room conditions looks like... a little old.. but My room can be accessed to pool directly, and I really love that.. spending time with music at the private bench, watching my daughter playing on the pool. Anyway, this hotel is so good for my family`s trip. but If you guys want to be staying.... new things, kind of so clean stuff... It would not be good..

Tania B. Families - 21/01/2020 Confirmed reviews ALL
« Great location , good stay , great staff »

Loved our stay with you . From the wonderful staff attentiveness to the beautiful buffet breaky every morning !!! The pool and facilities were lovely tho could tell a bit of maintence could be up kept . But on the whole loooovvveed it ! Kids esp love the table tennis ! Didn’t want to come home ! Miss it aready !!!!!

Steven Couples - 20/01/2020 Confirmed reviews ALL
« Location, location, location... »

Had an excellent stay at Novotel Vintage Park! Extremely friendly and helpful staff, spatious and well attended rooms. And the location is perfect. Smack in the middle of the action while still secluded and tranquil if needed. Thanks for the wonderful stay!

Usriansyah H. Families - 20/01/2020 Confirmed reviews ALL
« Well located and very nice staff. »

I am impressed with the quality and friendliness of the staff. Particularly Melisa (Customer Relationship Manager) took care of us during our stay and provided all our needs. As a gold member, I was really satisfied with service, the room and facilities. It is beyond my expectation....Well done.

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