Hotel - ibis Riyadh Olaya Street
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Riyadh Olaya Street Hotel

4.0/5 349 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioning
  • KING KHALID INTL AP
  • Languages spoken at the hotel
    • English
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Quad bikes (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Riyadh Olaya Street Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AL RIYADH MEETING ROOM 26 m2 2 m 0 0 12 0 0
    • Flipchart
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 176 rooms
  • 48 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 12 connecting rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 ALL Rating 1,493 reviews

Our guest reviews for
ibis Riyadh Olaya Street

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 349 reviews
Mohamed S. Business - 18/02/2020 Confirmed reviews ALL
« Good value for Money »

The hotel is just like every Ibis I stayed before, but with just some comments: Wifi is not very stable. Reception guys are not friendly/cooperative. The operation is very optimized, up to the level that hot water lasts for few minutes when you take shower, so you have to finish very quickly. Room space, cleanliness and service are all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed S., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Resul O. Business - 09/02/2020 Confirmed reviews ALL
« should be improved »

**There wasn't available towel for face ( 50*100 cm ) despite request from the housekeeper, they provide another bath towel. ** Floor corridor should be cleaned by vacuum cleaner. During my stay, i left the corridor ( 1st floor ) as i found on first day sunday 1st Feb. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Resul O., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

Mahmoud E. Business - 07/02/2020 Confirmed reviews ALL
« Good stay »

As Accor hotel I found what is expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahmoud Y., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Business - 07/02/2020 TripAdvisor review
« Ibis Riyadh »

This was my second stay at the Ibis. Its a good value for money hotel. Though the amenities are basic, it's good enough for a short stay. The staff at the front desk are very helpful. The breakfast was decent, the location is central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kumar281, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely,

Eric V. Friends - 03/02/2020 Confirmed reviews ALL
« Good stay »

Good, clean hotel. Meets all the basic requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric S V., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Dana Business - 02/02/2020 Confirmed reviews ALL
« Well located »

Fabulous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zena A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil Aaguig General Manager

Anonymous Business - 29/01/2020 Confirmed reviews ALL
« Not as expected »

The assigned room was pretty gloomy. And the bathroom smelled really bad all the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karim E., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

Anonymous Couples - 11/01/2020 Confirmed reviews ALL
« Good comfortable stay »

The stay was good and comfortable. Neat rooms. Breakfast is good. But lunch and dinner dont have much options. Reaching hotel is very difficult due to work going on. A bit pricey for a 3 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rahul Kumar K., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Michel Business - 11/01/2020 Confirmed reviews ALL
« Cleanliness not up to standard »

The room is generally nice. The first day, the floor was sticky. Towels are ratty and stained. The bed and linens are very nice. There were a couple of dead insects - one under the blinds and one on the menu. There was a smell of cigarettes in the room. Generally, it didn't feel very clear, which is a pity as the rooms are very nice. The A/C is super noisy. Breakfast was nice for the price, and the coffee was excellent. Service was nice. N.B.: I left in a hurry the first morning and forgot to notify the staff about the room cleanliness. However the floor was cleaned after the first night without my commenting. But the rest of the dirty aspects were still there (Shelves, desk, insect, etc)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel E., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil AAGUIG General Manager

Anonymous Solo - 09/01/2020 Confirmed reviews ALL

v nice pleasant look forward to stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin r., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

M. A. Solo - 05/01/2020 Confirmed reviews ALL
« Guest Car was blocking my exit »

I am an Accor member. This time I was stuck, I could not exit with my car because another guest was parking in front of it. It seems the park attendant was not doing his job. I had to call the police and waited for almost one hour before I could leave. Your Staff have to do the following; - Prevent double parking - Or, know the room number of each car owner. - Or, keep the keys with the front office if you will allow double parking. I have photos of the whole incident Please prevent this from happening again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Al Ghanmi M., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil Aaguig General Manager

Mohammed Solo - 04/01/2020 Confirmed reviews ALL
« Inconvenienced receptionist »

I was upset from your night shif receptionist, he called me at 3 am because un Uber-eat driver wanted something Yes I ordered un Uber-eat but the driver didn't want anything from yet the receptionist didn't bother to understand what the driver wanted exactly and called me right away When I went down the lobby to understand what the driver wanted, the security guy handled it and told me that it doesn't involved me and apologise politely I think your night shif receptionist need to be trained well to deal with your customers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed a., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, we have noted your concern about the reception training and will address it . At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Haifa Families - 02/01/2020 Confirmed reviews ALL
« thank you »

everyone was helpful thanks ibis

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hifa A., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

I. Business - 29/12/2019 Confirmed reviews ALL

There was a problem with the cleanliness especially the bathroom .. it was not up to the standards of Accor chain .. the reservations team were rude !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Imam I., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil AAGUIG General Manager

Dr K. P. Business - 17/12/2019 Confirmed reviews ALL
« Riyadh December »

Over All good, the sleep quality was poor as there was too much noise .. the noise of opening and closing doors bathrooms etc in the other room can be heard from my room .. the checkout took more than 20 mts even though I opted for online checkout

Our hotel has responded to the review
Our hotel has responded to the review

Dear K Sarachandran , We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Wael I. Business - 15/12/2019 Confirmed reviews ALL

The overall experience was good however the smoking room I was in was full of smoke smell upon check in. I am a smoker and I expect a smoking smell in the room but this time was too much my room number was 601 Other than that everything was perfect and I booked again this week in the same hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wael I., We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your comment about the smoke and our housekeeping team was alerted about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Peng Business - 14/12/2019 Confirmed reviews ALL
« We were assigned with a smoking room with a bad smell. »

We were assigned with a smoking room with a bad smell. The windows cannot be opened and the ventilation was terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peng Z., Thank you for taking the time to tell us about your experience at the ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khalil AAGUIG General Manager

Saleh Solo - 11/12/2019 Confirmed reviews ALL
« relaxing »

everything was great except the soap and shampoo, and the internet wasn't perfect the whole time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sahal , We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAguig General Manager

Hassan Business - 09/12/2019 Confirmed reviews ALL
« some times is ok »

sometimes my staying become ok, but many times i am suffering some bad service such as receptionist

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hassan, We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAGUIG General Manager

Bashar Business - 28/11/2019 Confirmed reviews ALL
« Great value for the money »

The hotel is super clean with an excellent central location. The taff is very friendly and helpful. The basement free parking is a big plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bashar , We very much appreciate your comments regarding your stay at the ibis Riyadh Olaya Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khalil AAguig General Manager

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