Grand Mercure Phuket Patong 5 stars

Customer review rating 4.4/5 5,472 reviews

ALLSAFE approved hotel

Grand Mercure Phuket Patong
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+ 27 Services

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • HKTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Services for children
  • GolfPaying
  • TennisPaying
  • Beach and water sportsPaying
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2
Patong, Kathu, Phuket
Thailand 83150
83150 phuket
thailand

Tel: +6676231999

Fax: (+66)76/231998

Check-in from 14h00

Check out up to 12h00

  • LOCAL BUS :  BANGKOK PHUKET PHUKET CITY

  • By plane

    HKT At 45km / 27.96 miles - Shuttle paying

GPS :7.888059, 98.29618

Your meetings and events

Our ballroom is perfectly suited to host large social and business events for up to 200 guests, which includes Weddings and Anniversary parties. Modern Audio Visual equipment and WiFi access are also available.The large meeting room offers natural lighting in a refined, intimate setting and is suitable for board meetings and product launches. Modern Audio Visual equipment and complimentary WiFi access are also available.The medium sized meeting venue offers natural lighting and is suitable for smaller meetings and functions. Modern Audio Visual equipment and complimentary WiFi access are available.

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each room at Grand Mercure Phuket Patong features a 40' LCD satellite TV, sofa, mini bar, safe, bathroom with bathtub and/or shower, free WiFi access and stunning pool views. Connecting room options are also available on request. Our Deluxe Pool access room includes privileges such as express check-in and facilities like private sundeck and complimentary WIFI. Connecting and twin rooms are available upon request. Up to 2 adults and 1 child.

Superior 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Single Beds

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Pool Access 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Pool Access 2 Single Beds

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

BUBBLES

Type of cuisine: International

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRAFT

Non contractual photo

Our Lounge Bar boasts the largest selection of draught, local and craft beers in Phuket and a wide selection of light snacks and tapas, with DJs spinning Jazz and RnB tunes daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUNCE

Non contractual photo

Our Pool Bar is the perfect spot to relax while enjoying cocktails, fruit smoothies or Beers, alongside snacks, salads, sandwiches and pizzas. Happy Hours are available daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Grand Mercure Phuket Patong

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,472 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,584 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Stay and Excelent Service

Customer review rating 5.0/5

Donbangkok Friends - 24/02/2021 Confirmed reviews ALL

This is the one of the best hotel at Patong area sofar. The room is very nice for good sleep, tidy, quiet. The food is very delicious. Excellent service from all staff. Thank to Top Management and all staff for the warm welcome. I will come back again soon.

Dear Khun Donbangkok, Thank you very much for taking the time to share your wonderful experience with us. It is always a pleasure to hear a positive sentiment from our guests and we are grateful for your generous praise specially coming from a valued loyal guest. We hope your next visit will be as pleasant as the previous one. Sincerely, Guest relations team

Great room, superb services!

TripAdvisor rating 5.0/5

korkiats2020 22/02/2021 TripAdvisor review

Staffs are very nice, friendly and helpful. I received very nice services throughout my stay. The room is very beautiful and clean. If you can, please book & stay at the pool villa right here at the heart of Patong. Specially thanks to Khun Ju who prepared the wonderful stay to me.

Dear korkiats2020, Thank you very much for your amazing review! We are delighted to her you enjoyed your stay in one of our Pool Villa and impressed by warm hospitality of team, especially Khun Ju. We hope to have the chance welcoming you back here soon! Best regards, Guest relations team

Service is the best.

Customer review rating 5.0/5

Suphaphon S. Families - 12/01/2021 Confirmed reviews ALL

Service is the best.

Dear Khun Suphaphon S., Thank you very much for your comments! We are delighted to hear you were impressed by our attentive service. We hope to have the chance welcoming you back in a near future! Best Regards, Apple

Good stay

Customer review rating 5.0/5

Bundit A. Business - 11/01/2021 Confirmed reviews ALL

Excellent for room , food and service with low cost.

Dear Khun Bundit A., Many thanks for the great review of our property! Your positive comments are very much appreciated and we are happy to know that our room, food and the service from our team members fully met your expectations. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Apple

Fabulous stay

Customer review rating 5.0/5

Sutinee Couples - 11/01/2021 Confirmed reviews ALL

Food is very delicious. All staffs are very friendly and kind.

Dear Khun sutinee, We very much appreciate your comments regarding your stay at the Grand Mercure Phuket Patong. We are happy to know that you enjoyed our food taste and warm service of our staff. Looking forward to having the opportunity to be able to host you again in the near future! Sincerely, Apple

Good stay

Customer review rating 4.5/5

Gg Couples - 11/01/2021 Confirmed reviews ALL

I really like to stay there, room is so nice, bed is so comfy and good pool

Dear GG, We very much appreciate your comments regarding your stay at the Grand Mercure Phuket Patong. We are delighted to note your satisfaction on our pool and comfortable bed. Thank you once again for choosing Grand Mercure and see you again in Phuket very soon! with Grand regards, Apple

Good stay

Customer review rating 4.0/5

Anthony Couples - 06/01/2021 Confirmed reviews ALL

Stayed during Covid19 period. The hotel was very quiet and I was upgraded to a pool access room. The hotel appears to have been renovated in recent years, so is in good condition. The bed was comfortable and the room furnishings were reasonable, however, there was a problem with the water. The pressure was too low and the water had a brown discoloration sometimes. Also, the drains in the bathroom had a bad smell. On a positive note, the Buffet breakfast was very good and the hotel staff were very friendly and efficient. The Ryn spa is excellent. one of the best massages I have had in 20years of living in Thailand.

Dear Anthony, Thank you very much for sharing your stay experience with us! We are pleased to hear you were satisfied with the hotel and room condition and enjoyed Ryn Spa the most, the breakfast and also staff hospitality. Yet, we are really sorry that you had some difficulties with water and drainage issue, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope you will give us a second chance and visit us again the future. with Grand regards, Apple

Good stay

Customer review rating 5.0/5

Anonymous Couples - 06/01/2021 Confirmed reviews ALL

The staff is friendly and helpful. Room is very clean. A lot of Facilities

Dear Valued guest, Many thanks for wonderful review of our property. We are delighted to note your satisfaction and will thank our team for their dedication service. Thank you once again for choosing Grand Mercure and see you again in Phuket. Sincerely, Guest Relations team

Very Good Staff

Customer review rating 5.0/5

Pornpan V. Friends - 03/01/2021 Confirmed reviews ALL

All staff ate very kind and always smile, service mind very good. Room is so clean and beautiful. Breakfast buffet very delicious and variety.

Dear Khun Pornpan V., Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with attentive service, room cleanliness and also nice breakfast. Thank you once again for your support, we are all looking forward to welcoming you back in a near future! Sincerely, Guest Relations team

Good stay excellent breakfast

Customer review rating 5.0/5

Anonymous Families - 23/12/2020 Confirmed reviews ALL

Hotel located in the center of Patong beach, excellent breakfast. Extremely recommended!!

Dear Valued guest, Thank you very much for choosing our property and recommending us. We are glad to hear you had a great time with us and enjoyed the breakfast and convenient location! We hope to have the chance welcoming you back here soon. Sincerely, Apple

Good stay despite Covid situation in town

Customer review rating 4.5/5

Dominique G. Couples - 11/12/2020 Confirmed reviews ALL

Well appointed great services aside a little issue one morning where the hotel music was put on at 4:00 am and heard everywhere but that’s was a little mistake compared to the great hospitality and service - I was very happy overall

Dear Dominique G., Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us We are pleased to hear you enjoyed the services and hospitality of our team members. Yet, we are really sorry about the noise issue you have had to go through and we can ensure you that all necessary actions have already been taken. We look forward to another chance to serve you. with Grand regards, Apple

kind service

Customer review rating 4.5/5

Piyanan Business - 08/12/2020 Confirmed reviews ALL

staff at front well prepare and take care every step, looking for medicine or review check for restaurant and transportation.

Dear Khun Piyanan, Thank you very much for sharing your experience with us! We are pleased to hear you had a good time at our property and found our staff very helpful. We will share your comments with the team and especially with Front office team. Should your travels bring you back to Phuket, please feel free to contact any of us prior to your arrival. Sincerely, Apple

Perfect staff

Customer review rating 5.0/5

Mama T. Families - 01/12/2020 Confirmed reviews ALL

Everything is perfect , love it

Dear Mama T., We very much appreciate your positive comments regarding your stay at the Grand Mercure Phuket Patong. Also, we are delighted to hear that you and your beloved friends, family had pleasant experience here. Thank you again for sharing your feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apple

Great hospitality

TripAdvisor rating 5.0/5

Ausgust22 20/11/2020 TripAdvisor review

Thank you to Khun Nat (fom) and the team for your great hospitality. I got a very warm welcome and lovely smile from everyone at reception, If I return to Phuket again, I will select your hotel for sure!

Dear Ausgust22, We thank you so much for this wonderful review of our property! It gives us immense pleasure knowing that you enjoyed warm hospitality of Front Office team, especially Khun Nat. We are looking forward to welcome you back again for another memorable holiday. with Grand regards, Apple

Good stay

Customer review rating 5.0/5

Narin W. Friends - 09/11/2020 Confirmed reviews ALL

I have a very good time staying at Grand Mercure. Great facilities with excellent services.

Dear Khun Narin W., Thank you very much for taking the time to let us know about your experience following your recent stay at our property. We are glad to hear you enjoyed your stay and satisfied with our service! Hope to have the chance welcoming you back in a near future! Best regards, Apple

Good stay, nice breakfast and good service.

Customer review rating 3.5/5

Narumol Families - 01/11/2020 Confirmed reviews ALL

The hotel was clean and the staffs were friendly. I liked the breakfast which had variety of food. The room with the pool view was beautiful. The distance from hotel to the beach was walkable so it was nice for strolling around. Overall, I enjoyed staying at the hotel.

Dear Khun Narumol, Greetings from Grand Mercure Phuket Patong! We thank you very much for this wonderful review of our property. It gives us immense pleasure knowing that your stay among us has been a splendid one with the convenient location, the excellent breakfast, cleanliness and warm hospitality of our staff. Once again thank you and we hope to welcome you for another memorable holiday in the near future. Sincerely, Apple

Good stay

Customer review rating 4.0/5

Anonymous Families - 30/10/2020 Confirmed reviews ALL

Staff are good service mind especially the staff in the restaurant Room is good

Dear valued guest, Thank you very much for your comments! We are glad to hear you had a great time at the property and found the food and team fantastic! We hope to have the chance welcoming you back in a near future! Sincerely, Apple

Beautiful hotel and nice pool.

Customer review rating 4.0/5

Pim Friends - 30/10/2020 Confirmed reviews ALL

I stayed for 2 nights. Hotel is beautiful and nice pool. It is very good for room type pool access. I think room is small for 2 single bed. And bed smell not well and fresh because hotel close for many months and hotel just open. Staffs are very well and helpful. Food is very good too. Thank you very much for taking carr of us.

Dear Pimpan Y., We very much appreciate your comments regarding your stay at the Grand Mercure Phuket Patong. We are pleased to hear you enjoyed the friendliness of our team members and the convenient location of our property. Yet, we are really sorry about the little issues you have had to go through and we can ensure you Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good hotel ,Comfortable stay

Customer review rating 5.0/5

Pichetpong P. Couples - 28/03/2020 Confirmed reviews ALL

very nice hotel good breakfast. service is supremely

Dear Khun Pichetpong p., Thank you very much for sharing your experience with us! We are pleased to hear you had a good time at our property and found our staff wonderful. Should your travels bring you back to Phuket, please feel free to contact any of us prior to your arrival. Warm regards, Apple

Great location and helpful staff

Customer review rating 4.5/5

Wally K. Solo - 25/03/2020 Confirmed reviews ALL

I enjoyed spending 3 weeks in this hotel during March 2020. Only a 5 minute walk to Patong Beach and they have numerous places to eat surrounding the hotel. The restaurant in this hotel also has a wide variety of different choices. The staff was very kind and helped me setup a tour to Phi Phi Island the following day with no issues. I will definitely book this hotel again when I travel back to Phuket.

Dear Wally K., Thank you very much for sharing your positive feedback with us! We are delighted to hear we were able to reach your expectations by providing you with a friendly service and a convenient location. Should you require any arrangements prior to your next visit, please feel free to contact us directly, we will be happy to assist you. Best regards, Apple

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