Aparthotel Adagio Birmingham City Centre

We booked our room last year to celebrate our anniversary in the city. On arrival we were greeted by staff in a warm and friendly manor. We were early for check in but the staff member said he would call us when the room was ready. Check in was quick and pleasant again the lady was very friendly and welcoming. We were told that we had a twin but they arranged the beds to make it a double. Unfortunately when we did go to bed each time we moved together the bed parted and on one occasion I ended up on the floor. A possible trip to A&E was not the way I wanted to celebrate our anniversary. We informed the staff the following day and were told they were fully booked with the commonwealth games being on. The staff member asked if we could check later on the day in case there was a cancellation. The room overlooked the church and bullring which was lovely when lit up at night. It was also very quiet despite being full. As stated in a previous review there was a slight hum from the fuse box but this wasn't an issue. The room and kitchen was exceptionally clean and nicely decorated. One of the towels in the bathroom however was not clean. It had been laundered but these stains were obviously permanent. This was not a big issue as there were plenty of others there if needed and I'm sure they would have changed them if we had asked. Overall location is good,staff extremely welcoming and room is fine. we would probably stay here again but not if its a special occasion.

We booked an apartment 10 months ago to go with a Commonwealth games trip we were an hour away from setting off for this morning. I went into my emails by chance before we left to find an email from Travel up advising that the hotel was overbooked and offering us a completely unsuitable alternative out of the city. That they can cancel on the day and hide behind an email without a name on it, not a phone call shows complete contempt for us as the customer. My wife is in a wheelchair, which is why we are careful and book places well in advance. We were due to go to the Athletics, Beach Volleyball, a Meal and Cher at the Hippodrome this evening with little gaps between and will now have to cancel the trip - DONT USE TRAVEL UP

Great base for exploring, friendly staff and an amazing room. Clean, modern and ample space. Everything you need. Iron, hairdryer, coffee machine, kettle, drying rack, dishwasher, large fridge, safe, and comfy beds. Perfect, quiet and safe. Will be go to place whenever in Birmingham or in Europe from now on.

The staff are outstanding so welcoming and helpful, excellent breakfast again the staff keep everything clean and tidy and are on hand to help. You could improve by providing conditioner in the shower.

Staff at the location were wonderful, accommodating and friendly. They made the stay away from home comfortable and were always on hand to assist nothing was an issue/ The room was clean and, a perfect size with everything that I needed for a long stay, well apart from a toaster. It was enough for me on my own while staying for a long period for work. Having a laundry on site was helpful and I utilised this a couple of times. The sofa bed was spacious and really comfy, the pillows were a little flat but I slept well so can't really complain. The breakfast room was light and pleasant and the one time I had breakfast it was tasty with good options. Location wise it is an easy (but uphill) walk to New Street Station. When there were issues with trains not running there are bus stops conveniently just outside or a short distance away making it easy to get around from.