Aparthotel Adagio Birmingham City Centre 4 stars

Customer review rating 4.6/5 3,134 reviews

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Aparthotel Adagio Birmingham City Centre
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+ 14 Services

Hotel extras

  • Central location, near the Bullring and the city's main attractions.

  • Easy access to public transport and the road network

  • 5 mins from Colmore Business District and Birmingham New Street station

  • Gym and business corner

  • Reception open 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Aparthotel Adagio Birmingham City Centre

131 Digbeth
B5 6DR birmingham
united kingdom

Tel: +441213990500

Fax: (+44)121/3990501

Check-in from 15h00

Check out up to 11h00

  • ALLISON STREET :  ALLISON STREET

  • By plane

    BIRMINGHAM AIRPORT At 12.87km / 8 miles

  • By train

    NEW STREET At 1.61km / 1 miles

GPS :52.476772, -1.892127

Companies

  • BRITISH TELECOM 2.09 km / 1.3 mi
  • CAP GEMINI 2.74 km / 1.7 mi
  • INSPIRED GAMING 1.93 km / 1.2 mi
  • LLOYDS 0.8 km / 0.5 mi
  • PRICEWATERHOUSE 1.61 km / 1.0 mi
  • RBS 0.8 km / 0.5 mi
  • VIRGIN GROUP 0.16 km / 0.1 mi
  • WESLEYAN ASSURANCE 0.8 km / 0.5 mi

Hotel services

One breakfast Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 108 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 108 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
Access to property
  • parking Additional charge
    • Near the property
Well-being
  • Fitness center
    • On site

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio Birmingham City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,134 reviews

TripAdvisor Rating 4.5/5

456 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very relaxed, good stay

Customer review rating 4.5/5

Aaron Couples - 17/10/2021 Confirmed reviews ALL

Nice and quiet, very nice room and really good for the price I thought. Would stay again.

Dear AARON E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Well equipped and high standard

Customer review rating 4.0/5

Mark Business - 15/10/2021 Confirmed reviews ALL

Apartment was clean, well appointed and high quality. The only issue was that the sofa had been made up as a bed and was supposed to be corrected by housekeeping but wasn’t. Didn’t actually matter this time as I was out both nights but would have been a pain in other trips.

Dear Mr C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Refund not response

Customer review rating 2.0/5

Anonymous Families - 15/10/2021 Confirmed reviews ALL

1. No refund being charged 1 day more with no refund when checkout and no reply to my emails at all about that. We clearly state we will check out on 28Sep morning but was charged for the room for 28-29th. 2. Delay room clean service and rude staff We have stayed for about 1.5 months. When we check-in, it was agreed that our room will be cleaned every Sunday. However, our room clean was delayed to Monday, then Tuesday, without noticing the change. By the time we ask about that, the staff just replied that as they are busy. One of the staff (guy) even sit on the chair in his office to reply to us without coming up to the reception desk. We would feel better if they could tell us before we ask. So, turn out, it's not a weekly cleaning service. 3. Good Bathwater pressure 4. Nice staff with sincere smile and attitude One of the tall blonde lady in reception always with nice smile. 5. Air conditioning The a/c is not functioning properly in our superior suite room even the technician came to fix it. So, it was stuffy at room. Luckily, the weather is cool later so we did not both to change room, especially we have lot of suitcases. 6. No vaccum Even after room cleaning, the floor is still dusty 7. No call back if technician not come after confirmed every time only we call the reception when this happens, never the other way round. We could understand sometimes the technician may be sick or the hotel is busy, but please notify us, especially the reception quite often nobody answers the call.

Dear Cheuk, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Birmingham City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raza Sadiq Front Office Manager

Good location.

Customer review rating 5.0/5

Yvonne Friends - 14/10/2021 Confirmed reviews ALL

Very pleased with the room and the staff were excellent.

Dear Yvonne, We very much appreciate your comments regarding your stay at the Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Lovely, roomy apartment

Customer review rating 4.5/5

Frank Couples - 07/10/2021 Confirmed reviews ALL

Well-appointed and spacious apartment, centrally located. Friendly and helpful staff.

Dear Frank, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raza Sadiq Front Office Manager

Excellent

Customer review rating 5.0/5

Anonymous Business - 02/10/2021 Confirmed reviews ALL

Excellent facilites & cleanliness, efficient & courteous staff

Dear Natasha L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the issues you had when using the website. We are looking into this to further improve on the information on the site and the payment system. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Comfy and quiet

Customer review rating 4.5/5

Sam Friends - 02/10/2021 Confirmed reviews ALL

Staff were great and very friendly. Beds were comfy and bedding was clean. Only slight critism would be a bit of wear of the paint on the walls.

Dear Sam, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

well located and good facilities

Customer review rating 5.0/5

N M. Business - 29/09/2021 Confirmed reviews ALL

Enjoyable one night stay. Good to be travelling again and having stayed 1,000s of nights in hotel rooms over the past 5/6 years, the aparthotel model works for me. Will be boking again - please keep more of these aparthotels coming.

Dear N M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

short stay - wont bother again

Customer review rating 2.0/5

Alan W. Friends - 28/09/2021 Confirmed reviews ALL

Disappointing stay. Paid £24 for breakfast for two only to be informed at the hotel it was a packed continental breakfast - nothing on the Accor website to suggest it was not normal breakfast. Had I known I wouldn't have bothered particularly given the extremely basic contents! Gold membership seems to mean very little at this brand - a complimentary bottle of water and a small gift of toothpaste and cream....... Room was fine, facilities were good and staff very helpful

Dear Alan w., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Birmingham City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamil Sayani General Manager

Quick stop over - not returning

TripAdvisor rating 2.0/5

alan w 27/09/2021 TripAdvisor review

let down by an expensive packed continental breakfast which was very basic and certainly not worth paying £24 for two - nothing on the website to suggest it was not back to normal full breakfast. As an Accor Gold member a bottle of water is a very poor welcome drink - this brand of Accor is well below par!

Dear Alan W, We are sorry to see you did not enjoy your stay due to the breakfast Grab and Go. We are working on this to re-open our buffet breakfast in the near future. We appreciate your comments on this and do hope to welcome you back for a more pleasant experience. Kind regards, Shamil Sayani General Manager

Fantastic place to stay

Customer review rating 5.0/5

Mark Business - 24/09/2021 Confirmed reviews ALL

Great location, very nice clean hotel, friendly staff and an awesome room. What more could you want! This is my 4th visit now, there will certainly be a 5th!

Dear Mark F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Great value for money

Customer review rating 4.5/5

Anonymous Business - 23/09/2021 Confirmed reviews ALL

Very pleased with the room which was great value for the price paid

Dear William M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Surprisingly Well appointed

Customer review rating 5.0/5

Simon W. Couples - 17/09/2021 Confirmed reviews ALL

We had a very nice room. We were very surprised at the value and the size of the accommodation in a good way! There were lots of extra touches and a very well thought out room design. Location was perfect too.

Dear Simon W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Home away from home

Customer review rating 5.0/5

Dustin R. Solo - 16/09/2021 Confirmed reviews ALL

Room was cozy and well equipped and hotel staff was very kind, helpful, and respectful. If I’m ever back in Birmingham again. This is most definitely where I’ll be staying.

Dear Dustin R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Well located good stay excellent customer service fantastic manager Shamil and Marlon

Customer review rating 5.0/5

Allison Couples - 14/09/2021 Confirmed reviews ALL

Beautiful clean friendly staff.

Dear Allison M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Marlon. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Lovely stay

TripAdvisor rating 5.0/5

Judgedredd37 14/09/2021 TripAdvisor review

Excellent clean apartments, very close walking distance to the city centre. Excellent transport links. The staff very friendly. Will definitely stay again. Big shout out to the manager Shamil and Marlon

Dear Judgedredd37, Many thanks for the comments on your stay. We are delighted to see you enjoyed your experience and the service from the team. I shall share your comments with them and look forward to welcoming you back again soon. Kind regards, Shamil Sayani General Manager

Well located

Customer review rating 4.5/5

Tim Families - 13/09/2021 Confirmed reviews ALL

Overall excellent stay. Would thoroughly recommend. Maybe more milk sachets if anything.

Dear Tim, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We shall also like to thank you for the feedback regarding the milk sachets. When staying again, please do inform us at reception and we shall happily provide you with extra. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Lovely apartment, lovely welcoming staff

Customer review rating 5.0/5

Emma H. Families - 13/09/2021 Confirmed reviews ALL

It was perfect for our needs. Only minor quibble was the shower which was a bit temperamental

Dear Emma H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the issue you experienced with the temperamental water temperature during your stay, and shall have our maintenance team look into this further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

It was adequate if you want a no fuss stay

Customer review rating 3.5/5

Zed Families - 11/09/2021 Confirmed reviews ALL

It was adequate but lacked simple amenities like complimentary water in the fridge, body lotion in the shower. On the whole, it was adequate for an over night stay in the centre of Birmingham

Dear Zed, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

Great located and clean

Customer review rating 4.5/5

Michelle Families - 10/09/2021 Confirmed reviews ALL

I found the apartment clean and well provided and the staff were helpful and friendly. The location was great, a few minutes walk to restaurants, shopping and transport

Dear Michelle C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Birmingham City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamil Sayani General Manager

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