Aparthotel Adagio Birmingham City Centre 4 stars

We were going to a wedding in Birmingham and needed a spot close to the city centre, but without paying big bucks as we weren't going to be spending much time in the room. The staff were really helpful when we arrived in a hurry, rapidly confirming our reservation and offering to stash our bags in the storage room for us so we could head back out. Room was cozy, with a good bed and shower and more than enough space for the two of us. If you were spending longer, the kitchenette and the fold away bed, which turns into a sofa, are pluses.

Very nice, well appointed studio.very clean. Breakfast was a hot/cold buffett, good value when booked in advance. Staff very pleasantband helpful.

Great room great location. Just had an additional charge for 2 items I didn’t purchase from the mini bar. Had to query and finally got a refund

I didn’t stay as i had a family issue at home and had to leave the same day I arrived! I certainly feel you could improve your customer service as i have been bombarded with emails saying how nice it was to have me staying & asking me what u thought! I won’t stay again as no attempt to repay me if you managed yo resell my room

It was the first time I had stayed at the hotel or any Adagio brand so I didn't know what to expect and I was a bit apprehensive. However I was pleasantly surprised and impressed. I had a great little apartment with lots of space. It was nice to be able to relax in the lounge and to use both tables for various work meetings in the morning. The room was wonderfully light and I also had a great view over the Birmingham skyline. I was grateful to have been upgraded. Only 2 niggles: I was disappointed not to get a welcome drink as I have in other Accor hotels (others give me water as well as a drink, not instead of), and despite me asking the manager if it was ok to check out a little later as I had work meetings, and him updating my reservation, reception still phoned to tell me it was after 11.

I bought this for my daughter and grandchildren, they said that their stay was truly fantastic the appartment had everything from washing machine to microwave and with a shop nearby very handy. Thank you for making their stay wonderful

It was a wonderful experience and must say I really appreciated the location and the high standard of the hotel itself. Lovely and helpful staff, didn't try the breakfast but most likely will when we visit again. The apartment was really spacious and lots of storage to put away clothes and bags. Fresh little kitchen area although we noticed the coffemaker leaking of water unfortunately so we didn't dare to use it again. Lots of towels to use and it didn't cost any extra which we were a bit worried about since you already took a deposit. Overall a really good hotel and we will surely visit again. Only complaint was that the smart tv wasn't that "smart" we wanted to use our phones to cast like a movie or anything to the tv which wasn't possible really. But tv channels worked and so on. We really enjoyed the stay and thank you.

good location, clean , well organised and well equipped

the site of aparthotel is two minute from Bull mall which is good, however they do not have big apartment for family of five people.

Rooms are big and comfy with great facilities

The apartment is still very well maintained and all amenities are there. Staff were warm and welcoming and very helpful. Love that you have a deal with the car park to allow us to park without any hassle

Booked a one night stay in a one bedroom apartment. Very close to bullring, new street station which was great. Was upgraded to a superior apartment which was on the 7th floor overlooking the bullring. Apartment had everything you would need for a short or long stay, didn’t use the cooking facilities but the bedroom, sofa bed, bathroom were all great. Staff really helpful and friendly, would definitely stay again when next in Birmingham.

Lovely stay in a studio apartment. Spacious and modern. Very close to bullring centre perfect location. Lovely cupcakes in the room for my daughters birthday. Nice breakfast.

Your staff were really very good, faultless! Carmen was so very polite and keen to make sure that I made sure I tell her if I needed anything. Her brother and other Spanish Receptionist also nice and what a vibrant, fun character your polish gentleman was! Really very friendly and welcoming (offered my five year old doughnuts to celebrate a polish festive day! The room (408) was very clean and modern. I also was so grateful that a member of staff who found my wallet (Lola) was so honest in ensuring I got it back (I bought her chocolates to say thank you because I was so grateful!) I would really like to return and will look out for any special offers so that I can return maybe in a few months. The on,y constructive feedback is that I was booked in 2 nights then paid another night and so would have liked more towels, tou,et roll,N kitchen provisions to accomodate this and had to ask but had the bookings been linked as I asked in a prior e mail then this would have made stay better. Oh and the room cards kept failing which were annoying! The library area a great idea! Would be good to have ice cube tray in freezer too. Definitely recommend there!!!!

First time forme in an adagio brand, nice surprise