Novotel Krasnoyarsk Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,154 reviews

ALLSAFE approved hotel

Information message

Novotel Krasnoyarsk Center
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+ 20 Services

Hotel extras

  • Free Wi-Fi

  • Advantage 2

  • 5 minutes to the Yenisei embankment.

  • 6 conference rooms for business meetings and events

  • Gym and hammam for all residents

Hotel location

Novotel Krasnoyarsk Center

123 Karla Marksa Ulitsa
660049 krasnoyarsk
russian federation

Fax: (+7)3912041401

Check-in from 15h00

Check out up to 12h00

  • By plane

    YEMELYANOVO AIRPORT At 39.5km / 24.54 miles - Shuttle paying

  • By train

    KRASNOYARSK RAILWAY STATION At 2.5km / 1.55 miles

GPS:56.010171, 92.868125

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR BY NOVOTEL

Enjoy breakfast, lunch and dinner in the convivial setting of the restaurant, which overlooks Theater Square and the picturesque landscape of the surroundings of Krasnoyarsk. Special menu available for events and business activities.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Meeting room

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Day light

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews for
Novotel Krasnoyarsk Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,154 reviews

TripAdvisor Rating 4.5/5

194 reviews

The place where I would like to return

Customer review rating 4.5/5

Aleksei S. Business - 12/11/2021 Confirmed reviews ALL

I have already had an experience staying in Novotel Krasnoyarsk, and all the time it`s very good

Dear Aleksey, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. I would like to note that full information about the loyalty program is presented on our official website or in the mobile application. The link is below https://all.accor.com/loyalty-program/reasonstojoin/index.ru.shtml. Look forward to serving you again. Best regards, Kseniya Galkina Room Division Manager

Second Home

Customer review rating 5.0/5

Jürgen P. Business - 20/06/2021 Confirmed reviews ALL

I would like to sincerely thank the whole TEAM. On my last visit there was a time when the hotel showed me a sense of hospitality and solidarity. There are services that money can buy, but in my case the hotel has shown a certain friendship! My special thanks go to Polina and Andrey who made it possible ... I love this hotel which has become a home from home. Last year there were around 160 nights let's see how many there will be this year ...

Dear Mr. Juergen, We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…
Customer review rating 5.0/5

Vlad Couples - 27/05/2021 Confirmed reviews ALL

It was pleasant stay with all kind services provided

Dear Vladimir, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Always a pleasant experience

Customer review rating 4.5/5

Ka Business - 30/04/2021 Confirmed reviews ALL

Good location, friendly staff, the possibility of early check-in

Dear Kristjan, We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Email: H8…

Well located", "Good stay"

Customer review rating 5.0/5

Sergey Business - 05/04/2021 Confirmed reviews ALL

Everything was good

Уважаемый Сергей! Спасибо, что нашли время поделиться своими впечатлениями о пребывании в нашем отеле. Благодарим за замечательный отзыв. Нам действительно важно мнение наших гостей. Именно Вы - наши гости помогаете нам стать лучше! Нам приятно, что мы смогли оправдать Ваши ожидания. С нетерпением ждем Вас снова! С уважением, Ксения Галкина Руководитель службы приема и размещения Тел.: +7 … 14 29 Email: H8…

Great stay despite the pandemic

TripAdvisor rating 5.0/5

alexot 30/06/2020 TripAdvisor review

Everything was great, as usual. Due to the pandemic they've additionally cleaned and disinfected the areas, and kept the doors in the hallways closed. But that didn't affect us at all. The hotel provided us the wine glasses and dinnerware for the take-away dinners we had, that was a great addition. The only complain would be the doors between adjoining rooms: you can easily hear what is going in that room. On first night we even had to move to another room, as it was impossible to sleep due to the TV in the room next to us. But we'd been moved in 15 min, so this doesn't count.

Dear Alexot, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager

Best Novotel

Customer review rating 5.0/5

Thomas W. Business - 16/03/2020 Confirmed reviews ALL

Everything was perfect , amazing room , staff was extremely friendly and helpful , excellent food ...relaxing atmosphere and ideal for the work.

Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Very well located

Customer review rating 4.5/5

K Business - 10/03/2020 Confirmed reviews ALL

Very satisfactory experience overall

Dear Kristjan, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Well located

Customer review rating 4.0/5

Heidi Couples - 02/03/2020 Confirmed reviews ALL

Clean and nice hotel. Very helpful staff all over. Fine breakfast. We have had a very nice 10 days stay.

Dear Henrik L., We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Great location, helpful staff, clean hotel

Customer review rating 5.0/5

Alan C. Solo - 22/02/2020 Confirmed reviews ALL

Good location in centre of Krasnoyarsk. Hotel is in good condition and is kept clean and tidy. Rooms are good size. Staff are friendly and helpful.

Dear Alan C., We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Good hotel

Customer review rating 4.5/5

Cp Business - 02/02/2020 Confirmed reviews ALL

I am happy to say that this hotel is better than the average Novotel I have experienced so far. In general good and efficient hotel for business trip.

Dear Mr. Claudio P., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Whats internet?

Customer review rating 3.0/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

The Hotel is in a nice location. Is quiet staff is friendly and breakfest is good. But durning my 5 days staying there 3 days there was no WiFi at all on my floor. And every day another explanation. 1. we will take care of it 2. our it guy already went home today 3. IT will take care today 4. it´s a bigger problem and wont be fixed today. So when they finally said that it wont be fixed today or in the next few days it suddenly started working again. It can always happen that something is not working but sadly there was no possibility to change the room to a floor with internet or any other help it was just sorry but no internet. Everything else was fine.

Dear Mr Achim S., Thank you for taking the time to tell us about your experience at the Novotel Krasnoyarsk Center. I am sorry that your experience did not meet your expectations; please let me express you my sincerest apologies. Please note that this problem with Wi-Fi was a true exception to our normal practices. Be sure that we have taken appropriate measures to resolve the problem. Also, all our efforts will be focused on preventing similar situations in the future. We apologize for the misunderstanding and reporting of incorrect information to you by the staff. We will work with our staff. As an apology for the inconvenience, we will award you points on the card of the ALL loyalty program participant in the amount of 1000 points. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Best regards, Kseniya Galkina Front Office Manager Email: H8…

Nice hotel as usual but room with issues

Customer review rating 3.0/5

Alex Business - 28/12/2019 Confirmed reviews ALL

After check-in I didn't have a shower because hot water was cold and brown. I called reseption, they said that was accident outside the hotel and I need wait for 2 hours. Ok, understand, but why they didn't said me about at check-in? Water temperature regulator was broken. It was hard to make the water colder. Shampoo tube was completly empty. I found it while staying under the shower, so it was difficult to call and ask to renew, so I used body gel to wash my hair. And some squeak was inside the lamp of the mirror in bath, so it was better to keep it off.

Dear Aleksandr, Thank you for taking the time to tell us about your experience at the Novotel Krasnoyarsk Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Very pleasant.

Customer review rating 4.0/5

Gp Business - 21/12/2019 Confirmed reviews ALL

Everything during the visit was fine Staff were pleasant.

Dear Gary Anthony P., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff.Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Excellent city centre hotel with a good restaurant and helpful English speKing staff

Customer review rating 5.0/5

Drew P. Friends - 30/09/2019 Confirmed reviews ALL

Excellent service, nice modern room, helpful staff. This is the second time I have stayed here. A good choice in central Krasnoyarsk

Dear Drew P., We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Very good hotel in the city center

TripAdvisor rating 5.0/5

Тамара М Business - 01/09/2019 TripAdvisor review

I stay here for the 3rd time. The hotel meets all expectation of Novotel brand. Very good location in the city center.. A small problem with the rooms faced on the ity clocktower. They beat at night. And the health center has got very poor selection of fitness machines. But a relaxing zone is very large.

Dear Tamara, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager

New hotel in good place

TripAdvisor rating 4.0/5

Andrey V Business - 14/11/2016 TripAdvisor review

Novotel Krasnoyarsk Center located nead Opera theatre. Hotel is new, room are new too. All is nice, breakfast isn't nice only. And you have some problems because construction located near hotel (3 metres).

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. Look forward to serving you again. Best regards, Alexander Pavlyuk Front Office Manager Tel.: +7 391 204 14 29 Fax: +7 391 204 14 01 Mob.: +7 933 326 60 15 Email: H8122-RD@accor.com

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