Hotel - The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

4.0/5 1,849 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

The hotel has one meeting room totaling 1,033 sq. ft (96 m²) located near the Business Centre and Front Desk which can be split into two meeting rooms. Total capacity: theater style 60 pax; U Shape 36 pax; block table 30 pax.

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOB & LOUISE 88 m2 2 m 50 30 30 40 40
OLO 96 m2 2 m 75 25 30 42 30
BANJAR 564 m2 5 m 300 55 75 200 150
    • Screen
    • Flipchart
    • Audio and video equipment
    • Videoconferencing
    • Podium
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort.The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

  • 159 rooms
  • 159 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 ALL Rating 6,114 reviews

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,849 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Peter P. Solo - 16/01/2020 Confirmed reviews ALL
« Comforting »

Good staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter, Thank you so much for your very kind words. We are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Kind Regards, Management

Ms. O. Families - 14/01/2020 Confirmed reviews ALL
« The best accommodation in Kuta :) »

The best accommodation in Kuta :) Beside starbucks, beach front and walking distance to shopping area. Having a accommodating staff is just a bonus. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Joelle, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Mostahid A. Friends - 14/01/2020 Confirmed reviews ALL
« Nice location »

Right on the Kuta beach street. Although you can't see the sea from the rooms, you can definitely see it from the restaurant which is on the top floor. A short list of things I liked:- The Location. Close to pizza hut, mcdonals(right next building). The sea is just 2 steps away. There is a convenience store and a liquor store on the ground floor which is open 24/7 The people. check in people were very polite and very welcoming. Amazing people. Bali in general is full of people who always treat you with respect. They are always in a very cheerful mood. The food. The food was amazing. There is a restaurant on the top floor where they serve Asian food and also Continental. Things I hated:- The price. I think the price is a little higher than the other hotels next door. There are lots options nearby. Noise. Since it's right next to the beach, there is a lot of street noise. Starts early morning Good option if you are traveling for a couple of days and want to stay close to the beach or to party.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mostahid, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. We agree that it can be noisy at times in the heart of Kuta. We will make sure that for your next visit we will choose a room as far from the street as possible. thank you for highlighting our positive points, It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind Regards, Management

Bruna M. D. Solo - 13/01/2020 Confirmed reviews ALL
« I liked everything about my stay »

The staff, facilities, rooms, pool, cleanliness, room service were great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Bruna Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Megan Couples - 13/01/2020 Confirmed reviews ALL
« Horrible worst hotel I have ever stayed in ! »

Terrible room 133 VERY NOISY over the top of a band playing till midnight, moved to another room horrible no opening window after I had booked a sea view room, moved again but the staff can not give clear information and you are lucky if they call you back after they say they would, useless staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Megan Thank you for taking the time to share your constructive feedback. It’s understood that your stay was not up to your requirements. We agree that it can be noisy at times in the heart of Kuta, especially during night times where all the cafes and bands are open until midnight. For your kind information, all our suites room are overlooking to the Kuta Beach where the noise are coming from the bands and the street noise. We tried to move you to the next room which was quiet and had you agree to move. Unfortunately, the room was not meeting your expectation due to the window is not available in your new room. Also, please to know that our front office team will do everything in their power to check our guests and get the guest feedback and rectify the problem during their stay, to ensure that they leave us feeling happy and relaxed. Once again, thank you for bringing the above to our attention and hope we might be able to welcome you back and provide you with a more seamless experience. Kind Regards, Management

Arrabella Couples - 12/01/2020 Confirmed reviews ALL
« Fantastic »

We stayed one night before the new year on our way to holiday in Ubud. We had other accommodations booked for when we were coming back through Kuta for a day before flying home. We liked the hotel si much that we cancelled our other accommodations and booked two more nights with Heritage Beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Arrabela, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Em Solo - 11/01/2020 Confirmed reviews ALL

The staff are very courteous and helpful! And they checked me in early... They tried to satisfy the customer. Kudos!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Emma, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Anonymous Couples - 10/01/2020 Confirmed reviews ALL
« Fantastic »

Excellent- great location but once inside the hotel you felt a world away from the hustle and bustle of Kuta.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V. We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

John Couples - 10/01/2020 Confirmed reviews ALL
« Great stay! »

Excellent stay in a good location and fantastic customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards Management

Rudy T. Families - 09/01/2020 Confirmed reviews ALL
« superb »

good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rudy We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Peter Couples - 09/01/2020 Confirmed reviews ALL
« Awesome location, service and quality! »

Excellent communication, booking a breeze, upgrade to suite very much appreciated, staff were awesome especially breakfast crew. Highly recommend for a relaxing stay in the heart of action packed Kuta!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Mustika K. Families - 08/01/2020 Confirmed reviews ALL
« Feels Like Home »

I would like to let everybody know that all the staffs at Kuta Beach Heritage at the of my stay ( with my big group ), were very helpful and friendly. By the time I called to reconfirmed the booking, they are very welcome. Letting them know that I am staying with younger children, and senior. I got 6 rooms close to each others. Fast check in and check out ( important!!) Room and bed are BIG! and very cozy. Separate toilet and bathroom make our ( me and hubby ) morning arrangement much easier. :) Outdoor pool is magnificent with beautiful sea view. The hotel location also perfect. Walking distance to beach and mall. I was a bit worried with the limited parking space, since i rent a car and big HiAce to accommodate 17 people, but the security also very helpful, so worry not! Definitely will stay to this hotel again. Only for chill out. Last time our schedule was full. Got no chance to enjoy the sunset at the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Mustika We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Iwan H. Families - 08/01/2020 Confirmed reviews ALL
« Maybe much more improvent »

Nice place, strategic enough to be on Kuta beach. rooms are quite spacious but the room design is too pushy the bathtub is inside the room and the water that comes out into the bathtub is brown. I can't wear it Gym to small just a little room with some equipment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Iwan, We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Anonymous Couples - 07/01/2020 Confirmed reviews ALL
« Fun »

Exciting because of the great ocean view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, We were very pleased to read that you had wonderful and great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Yenty S. Families - 06/01/2020 Confirmed reviews ALL
« Average »

Room was nice, but the staff was rather unpolluted and put on straight face. We arrived in the evening, and had to wait a while, cause the reception/front officer was not around.

Our hotel has responded to the review
Our hotel has responded to the review

Deaer Ms. Yenty First and foremost, we would like to say thank you for your comment regarding to your memorable stay with us at Kuta Beach Heritage. We were glad to know that you enjoyed your stay. However, we will take action to improve some areas which come to your concern. I have shared with department concerned I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. Kind Regards, Managament

Gamblingmumma Families - 06/01/2020 Confirmed reviews ALL
« A relaxing Christmas break in Bali »

Check-in and check-out were a breeze. Staff are wonderful and always helpful. We asked to move to a higher floor and were immediately attended to. A special mention to Ani at Surf Bar and the talented singer, Ernie. We found the hotel set up with the other hotel a bit confusing. Not a fan of the unenclosed toilet and bath.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G. We thank you for your comments and highly positive contribution about our hotel. We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Delumanto Families - 06/01/2020 Confirmed reviews ALL

Located straight in front of the Kuta Beach, large spacey room, very nice location among busiest area in Kuta. You can find any kind of foods you want just outside the hotel lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Delumanto, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Anonymous Friends - 05/01/2020 Confirmed reviews ALL
« Bali »

It was nice to get an upgrade and the room was very comfortable although very noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wayne Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. We have taken all comments which can assist us to improve the products and service in our hotel. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service Once again thank you for your review and we wish to serve you better at our beautiful hotel in the next future. Kind Regards, Management

Pauline Y. Families - 04/01/2020 Confirmed reviews ALL
« Awesome stay for a small family »

It was our second stay at Kuta Heritage Beach hotel and the service remains amazingly good. All the staff is so friendly, ranging from the concierge, porter as well as reception. The breakfast is good and affordable with a good spread of cuisines, including both western as well as local.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Pauline We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Managament

Michelle D. K. Couples - 03/01/2020 Confirmed reviews ALL
« Lovely stay »

Lovely staff. Room was lovely and spacious. Breakfast buffet had something for every taste and dinner was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Michelle We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

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