The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.3/5 6,265 reviews

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The Kuta Beach Heritage Hotel Bali - Managed by Accor
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+ 26 Services

Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top infinity Pool

  • Pamper your kids with fun activities and kids' meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl Pantai Kuta Br Pande Mas
Kuta Badung Bali indonesia
80361 kuta
indonesia

Tel: +623613007080

Fax: (+62)361/3007060

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI INTERNATIONAL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

GPS:-8.720583, 115.169792

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The hotel has one meeting room totaling 1,033 sq. ft (96 m²) located near the Business Centre and Front Desk which can be split into two meeting rooms. Total capacity: theater style 60 pax; U Shape 36 pax; block table 30 pax.

Room descriptions and layouts

3 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Videoconferencing

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by Accor

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,265 reviews

TripAdvisor Rating 4.0/5

1,876 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Faded 5 star. 4 at best

TripAdvisor rating 3.0/5

Inspire27661913380 09/01/2022 TripAdvisor review

1st 5 * ever not providing room service, but provides concierge to your room. Stop hiding behind covid. Also no services whatsoever to cater for Platinum privileges other than the room upgrade. The room itself was spacious but had several maintenance issues that had to be reported and then dealt with...but why did i have to report it.... the room itself was not as clean as many other 5* hotels in comparison and reception temporary is like a 2* concept even though they have a great closed reception on 1st floor. Overall if it was not for its location i would have been severely dissapointed My view safe the cash and stay at the Mercure next door or further down at the Pullman

Dear Inspire27661913380, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . We have taken all comments which can assist us to improve the products and service in our hotel. Thank you again for sharing your experiences and we look forward to welcoming you back soon. Kind regards, Management

15th Wedding Anniversary by Accor

TripAdvisor rating 5.0/5

Oneto12 17/12/2021 TripAdvisor review

Just want to say thank you to Accor and The Kuta Beach Heritage Hotel Bali for the room upgrade, is really beyond our expectations. We are amazed by the room, it was so big that make us want to bring our kids with us and everything was so perfect.

Dear inthelight2017, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

good

Customer review rating 3.5/5

Winoto L. Families - 27/03/2021 Confirmed reviews ALL

location is very good and hotel clean and comfort.

Good stay

Customer review rating 4.0/5

Michelle Families - 17/03/2021 Confirmed reviews ALL

Very friendly staff

Nice service

Customer review rating 4.5/5

Anonymous Families - 03/03/2021 Confirmed reviews ALL

Last year i already book this hotel, but they closed because of covid. They contact me and arranged another accor hotel for my stay. This year i already book again. I hiped they're gonna open this year

Well located

Customer review rating 4.0/5

B Q. C. Business - 26/02/2021 Confirmed reviews ALL

Housekeeping can be better, when I check in the dust on the floor , despite only 8 room, table was not really clean , overall cleanliness I give 7, can be better at this kind of pandemic season. I don’t use housekeeping during my 4 night stay , as try to be eco friendly n after all I am not a messy n dirty person. However housekeeping should be able to do a good job. Bell boy n FO was good n friendly n caring . Morning coffee house staff are able to remember what I like n don’t after the second day , this was fantastic keep up the good job , overall was a good stay only thinks is please up keep the cleanliness. I remember when it first open I was here , it was an good experience thanks

Hotel not in good condition

Customer review rating 3.0/5

Max Families - 24/02/2021 Confirmed reviews ALL

When we arrive, most of AC on the corridor was off and also the light. So, we don't feel comfortable if go out from the room. The room is OK. However, the ambience that we got was not good. That's why we choose not to extend the stay and move to other hotel.

Legendary hospitality

Customer review rating 4.0/5

Oma Solo - 11/02/2021 Confirmed reviews ALL

Spacious suite, though adjacent to swimming pool unit: noise and vibration. The staff kindly switched the equipment off when I was in the room. Entrance to the hotel is up a steep staircase, that is slippery because of sea proximity; In turn, lobby is on first floor. Access is inconvenient.

Good stay

Customer review rating 4.0/5

Moel Families - 08/01/2021 Confirmed reviews ALL

Overall its ok good stay, but for breakfast is boring menu, lol

Dear Mr.O. We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. in the meantime, please stay safe and healthy. Best regards, Management

good stay

Customer review rating 4.0/5

Budi D. S. Families - 04/01/2021 Confirmed reviews ALL

The check in is efficient. Staff are friendly. Room condition is very good, clean and comfortable. The only mediocre thing is the breakfast selection.

Dear Mr.Budi, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. in the meantime, please stay safe and healthy. Best regards, Management

Good stay

Customer review rating 4.0/5

Leyton B. Solo - 30/12/2020 Confirmed reviews ALL

Good overall stay even though a few facilities not available still enjoyed what I could and the location was great. Look forward to stay again

Dear Mr.B., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Please stay safe and healthy. Kind regards, Management

Good stay, good price, good location

Customer review rating 4.5/5

Joan Couples - 25/12/2020 Confirmed reviews ALL

The hotel is located in central Kuta, near Beachwalk (only 10 min walking). The hotel is very clean, good service, the staff very nice to guest. Overall good stay.

Dear Ms.Joan, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management

Great !!!

Customer review rating 4.5/5

Danny M. S. T. Families - 26/03/2020 Confirmed reviews ALL

Great stay again

Dear Mr.T., We were very pleased to read that you had wonderful and great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Amazing Staff

Customer review rating 5.0/5

Cristiane Families - 25/03/2020 Confirmed reviews ALL

The staff at the hotel were amazing, super helpful

Dear Mr.d., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management
Customer review rating 3.5/5

Ardi Families - 23/03/2020 Confirmed reviews ALL

Old and rather dirty

Dear Mr.W., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Fabulous Location and Hotel

Customer review rating 5.0/5

Diana L. Families - 22/03/2020 Confirmed reviews ALL

We regularly stay here for our Bali holidays. The hotel is located opposite the Kuta Beach, which is fabulous. The rooms are extremely comfortable and the staff are very professional and friendly. They always make us feel special.

Dear Mrs.L., We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind regards, Management

Great location, nice pool n views up top

Customer review rating 3.5/5

Robin Couples - 21/03/2020 Confirmed reviews ALL

Late minute booking, great customer service, added free breakfast, however the bathroom was dirty n aircon not very strong

Dear Mr.K., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Misleading

TripAdvisor rating 3.0/5

terrykc 09/02/2020 TripAdvisor review

Arrived walked into foyer and thought it was nice the greeting was lovely all the staff were fantastic couldn't do enough for you. Got up to room beautiful here's were it went down hill paid top dollar to have plunge pool access which was only 50cm deep absolute waste of money as u can't even submerge into it as only ankle deep. Then come bedtime and you just drift of and hear thump bang clang find out the gym is directly above our room and the spa so this was midnight and then from 5.30am on it was so bad the last morning I woke up thinking it was an earthquake breakfast was OK could've been more selection for the non Asian but my wife loved the Danish selection and I was happy as it had omelette station I wouldn't return to this venue again at the prices we were charged tor a kids wadding pool but as for the staff 10 out of 10 thankyou

Dear Mr. Cox Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We would like to welcome you again in another room type that will be far away from the noise you mentioned. However, we have taken all comments which can assist us to improve the products and service in our hotel. Look forward to welcoming you back again soon. Kind regards, Management

Nice location, good service, small swimming pool

TripAdvisor rating 4.0/5

hyunshim Family - 23/12/2019 TripAdvisor review

Thanks to the staff who kept the cele phone we left in the lobby. The location is perfect for us to explore the city. The swimming pool didn't meet our expectaion; small and the water was rather too warm in the evening. They upgraded the room and it was quite nice, but with empty mini bar and a little noise from somewhere at night.

Dear Hyunsim, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. In the meantime, please stay safe and healthy. Kind regards, Management

Disappointed

TripAdvisor rating 3.0/5

Stay51945191521 Couples - 18/12/2019 TripAdvisor review

There was no air-con at the lobby when we checked in. The bed sheet was not clean, the facilities were not working well such as toilet door, shampoo and body gel container. Plus points - Room is big, location is good.

Dear Stay51945191521 First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. We would be very glad to share with them Rest assured that we take every guests' feedback on board and focus on improving our level of service. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Kind Regards, Management

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