Veranda High Resort Chiang Mai - MGallery

Excellent atmosphere Great services

An unmissable pool experience with breath taking views. Very friendly staff.

We loved the location and the friendliness of the staff, however, our room had a lot of ants which seemed to not get cleaned up when housekeeping came in (2 times/day). Upon switching rooms, the air conditioner in the new room ended up being broken which we discovered at night after being out for the day. We then had to switch rooms again. This was horribly disappointing considering the price we paid for the room and the fact that we couldn't enjoy the otherwise beautiful resort. Fortunately management listened to my problems and took steps to make things right with us. This was greatly appreciated. We do feel that this was a one-off problem and would definitely like to give them a try again when we plan another trip.

great location.everything worked well.

Satisfied

We had very high expectations of the Veranda and it was also meant to be the highlight of our vacation to Chiangmai. The resort did not fail us... from the glorious smiles and chilled towel/cocktail at check-in... to the well-appointed suites where they seemed to have thought of every need, we lacked for nothing. We enjoyed sleeping with the a/c turned off and allowed the cool winter air to caress the bedroom; a ceiling fan would have had been optimal. The main infinity pool left us speechless but I’m not sure it’s small size would sufficiently cater to what I would imagine are far larger crowds in high season. The meals were faultless although we were disappointed with all three cocktails that we ordered. The free shuttle to the night market was a classy touch although the airport shuttle (900 baht o/w) seemed quite a stretch. It’s been two days and I have yet to receive my final invoice by email; neither has the front desk fulfilled their promise to email me info (price, floor plans square footage) on the Veranda apartments that we visited, so that was a slight hiccup at the end which had us slightly questioning the management of the property.

Overall experience was great but not as much to the point that I would suggest this hotel to other people. There is room for improvement in all aspects and the hotel has a great potential to do so. Just improve on small things you could have missed to pay more attention to them and excel what you are already good at.

The resort was neat and pretty. Compared to the beautiful lobby, the room was normal. It takes about 30 minutes to get to the tourist city, and transportation was disappointing. Check-in, I'd like to have a shuttle for check-out. And it would be good to increase the shuttle time zone.

I like the setting and the overall design of the resort. Yet the room is a bit worn out with lack of maintenance. The shower rack of my room didn't work properly and the light inside was out, unfortunately the room service team didn't seem to realise and bother. Should consider some room refurbishment(especially the bathroom area!) to maintain the quality standard of the resort. My dinner at the hotel was a pleasant experience.

Only one point concern with temperature of water when shower that is not stable

Nice room condition but the aircondition system is too noisy . Staffs are all kind and cooperate but the breakfast is little bit disappoited.

Very enjoyable and calming atmosphere. Some restaurant and spa costs are really very high. Never paid so much for a glass of wine!

really gd for vocation

Its was our honeymoon trip to Chiangmai. The staff take very good care of us by sending us from lobby to hotel room and as well as from hotel room to the car park every time. We love the service of the hotel and we hope to keep it up with the service you all provided.

I really enjoyed staying Veranda high resot. It was very calm and peaceful. Everyone was kind. Facilities are clean.