Hotel - Veranda High Resort Chiang Mai - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda High Resort Chiang Mai - MGallery

4.5/5 1,270 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
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Hotel location

Companies and event centres nearby

Company

BANPONG ADMI OFFICE0.6 km / 0.37 mi BANPONG SCHOOL0.5 km / 0.31 mi
BANPONG HEALTH DIST1.5 km / 0.93 mi

Your meetings and events

An ideal meeting destination for creative events and to deliver that extra inspiration to meetings. Naturally blending with the breathtaking surroundings with indoor and outdoor locations, the resort can cater for groups from 10 to 250 guests.An ideal meeting destination for creative events and to deliver that extra inspiration to meetings. Naturally blending with the breathtaking surroundings with indoor and outdoor locations, the resort can cater for groups from 10 to 250 guests.

Veranda High Resort Chiang Mai - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 25 m2 0 m 0 10 10 0 0
CONFERENCE ROOM 300 m2 5 m 250 60 100 180 180
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Nestled discretely in the natural landscape, the 69 large contemporary rooms and pool villas all have a seamless indoor outdoor flow to the stunning surroundings. Features include separate rain shower, LCD TV, DVD player, ipod-dock and complimentary WiFi.

  • 71 rooms
  • 26 family rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 ALL Rating 4,366 reviews

Our guest reviews for
Veranda High Resort Chiang Mai - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,270 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ashok N. Families - 23/02/2020 Confirmed reviews ALL
« Excellent Stay »

The stay was excellent, lovely people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashok N., Thank you for your feedback after recent stay with us, we are glad to read that our staff provide you with their best service and that we could in exceed all your expectations Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Supascha Promraksa Assistant Guest Experience Manager

Apple Couples - 21/02/2020 Confirmed reviews ALL
« Good service »

Nice welcome drink and good night cookies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanitha D., Thank you for your feedback after recent stay with us. We are glad to read that you had a great stay and happy to know you love our welcome drink and good night cookies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Supascha Promraksa Assistant Guest Experience Manager

Mrs M. G. Couples - 19/02/2020 Confirmed reviews ALL
« Quiet clean natural position attentive staff »

Wonderful natural setting quiet clean restful. Attentive staff efficient service lovely room with restful views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marea G., The entire staff and I would like to express our sincerest appreciation for your feedback to our hotel. We are beyond delight to learn that you were impressed with the service we provided, especially Khun Benz and I definitely share your praise to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Supascha Promraksa Assistant Guest Experience Manager

Alan Couples - 16/02/2020 Confirmed reviews ALL
« Great retreat in the mountains »

Great service, beautiful location, fantastic rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan John T., Thank you very much for your visit and taking the time to give us a review. We are glad to know that you had enjoy the stay with our little mountain retreat. And the service from our staff is met your expectation, providing our guests with the best possible hospitality and service has always been our mission. We hope your travel will bring you back to Chiang Mai in the near future and Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation. Kind regards, Christoph Leonhard General Manager

Cholawan Families - 16/02/2020 Confirmed reviews ALL
« amazing stay! Service is the best! »

The room is amazing, just the jacuzzi didn't work well at the balcony. The service is really really good. From the first booking email, Khun Thanakorn..very very much helpful. and at the hotel, Khun Fern, very nice, professional and could help me with everything. All staff are very friendly, helpful and we are so impressed! thank you Veranda for such an amazing trip. We coming back soon for sure!. I will go to Veranda Pattaya first on March, booked. Thank you so much again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cholawan W., We very much appreciate your feedback regarding your stay at Veranda High Resort Chiang Mai - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Khun Thanakorn, Khun Fern and the staff who drove a golf car. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christoph Leonhard General Manager

Anonymous Friends - 13/02/2020 Confirmed reviews ALL
« Nice room »

::Access:: Entrance is a bit difficult to locate and the high curve is dangerous ::Room:: Bed and shower are great. However, should have sufficient socket to charge computer phone etc near the working desk. ::Staff:: Friendly and attentive

William Couples - 13/02/2020 Confirmed reviews ALL
« Beautiful resort. Very nice staff »

Our stay was wonderful. The accommodation was perfect, the food excellent and the surroundings fascinating. Be aware that this area of Thailand has high levels of air pollution.

Carolin Couples - 13/02/2020 Confirmed reviews ALL
« Perfect days »

We have had the most wonderful time at Veranda High Resort! Very peaceful and beautiful place with wonderful staff. We enjoyed the complementary trips ( bike and hiking) too. The room was spacious and so well equipped and clean.

Willy T. Couples - 11/02/2020 Confirmed reviews ALL
« Fair, could be better. »

Design of room is great. Maintenance can be improved. Turn Down Service ok. View during breakfast is great, food ok nothing to shout about. Front desk Fern is good, concierge guy (3 letter initials?) whom I saw only once on arrival escorting to the room is good. Veranda Spa was good for me but not the wife.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jian Da Willy T., Thank you for your valuable time to share this wonderful review. It gives us a great pleasure to learn that your recent stay at our hotel was thoroughly enjoyable. We appreciate your compliments and I definitely share to the team. We look forward to welcoming you back to our little mountain retreat again very soon. Kind regards, Christoph Leonhard General Manager

L. M. T. Families - 05/02/2020 Confirmed reviews ALL
« Great stay, best service ever »

very relaxing , nice design and big room. The best service staffs !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minh t. L., Thank you very much for your visit and sharing your feedback. We are happy to know that you had enjoy the stay and we love the word " best service ever" Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christoph Leonhard General Manager

B. H. L. Families - 05/02/2020 Confirmed reviews ALL

Excellent atmosphere Great services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hoang L. B., Thank you very much for your stay and sharing your feedback. We are glad to know that you had a great stay. We took note on WIFI and breakfast for further improvement, thank you very much for point it out. We hope your travel will bring you back to Chaing Mai in the future and Veranda High Resort Chiang Mai - MGallery is waiting for your return. Kind regards, Christoph Leonhard General Manager

Jonathan Friends - 02/02/2020 Confirmed reviews ALL
« Beautiful setting »

An unmissable pool experience with breath taking views. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan Albert W., We very much appreciate your feedback after recent stay and glad to know you had enjoy the stay. Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christoph Leonhard General Manager

Shay Couples - 01/02/2020 Confirmed reviews ALL
« Beautiful location, friendly service, poor room quality »

We loved the location and the friendliness of the staff, however, our room had a lot of ants which seemed to not get cleaned up when housekeeping came in (2 times/day). Upon switching rooms, the air conditioner in the new room ended up being broken which we discovered at night after being out for the day. We then had to switch rooms again. This was horribly disappointing considering the price we paid for the room and the fact that we couldn't enjoy the otherwise beautiful resort. Fortunately management listened to my problems and took steps to make things right with us. This was greatly appreciated. We do feel that this was a one-off problem and would definitely like to give them a try again when we plan another trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akshay Jyotirmay S., Thank you for taking the time to tell us about your experience at Veranda High Resort Chiang Mai - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We learned a lot from your feedback and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Christoph Leonhard General Manager

G P. G. Families - 01/02/2020 Confirmed reviews ALL
« good »

great location.everything worked well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Patterson g., Thank you very much for your stay and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such a nice feedback from you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Christoph Leonhard General Manager

Kasumi Friends - 30/01/2020 Confirmed reviews ALL
« well located, good service »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umaira R., Thank you very much for your visit and taking the time to share your experience after recent stay. We are very happy to read and glad to know that you totally enjoyed the stay and that we could exceed all your expectations. Thank you very much again for choosing Veranda High Resort Chiang Mai - MGallery as your accommodation for Chiang Mai exploration and we hope your next visit will be as pleasant as the previous one. Kind regards, Christoph Leonhard General Manage

Ryan Friends - 23/01/2020 Confirmed reviews ALL
« Luxury in a lush, natural setting worth a visit »

We had very high expectations of the Veranda and it was also meant to be the highlight of our vacation to Chiangmai. The resort did not fail us... from the glorious smiles and chilled towel/cocktail at check-in... to the well-appointed suites where they seemed to have thought of every need, we lacked for nothing. We enjoyed sleeping with the a/c turned off and allowed the cool winter air to caress the bedroom; a ceiling fan would have had been optimal. The main infinity pool left us speechless but I’m not sure it’s small size would sufficiently cater to what I would imagine are far larger crowds in high season. The meals were faultless although we were disappointed with all three cocktails that we ordered. The free shuttle to the night market was a classy touch although the airport shuttle (900 baht o/w) seemed quite a stretch. It’s been two days and I have yet to receive my final invoice by email; neither has the front desk fulfilled their promise to email me info (price, floor plans square footage) on the Veranda apartments that we visited, so that was a slight hiccup at the end which had us slightly questioning the management of the property.

Nk Couples - 22/01/2020 Confirmed reviews ALL
« Room for improvement »

Overall experience was great but not as much to the point that I would suggest this hotel to other people. There is room for improvement in all aspects and the hotel has a great potential to do so. Just improve on small things you could have missed to pay more attention to them and excel what you are already good at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nisreen K., We all enjoyed reading your praise and well balanced feedback, especially your comments about small things we could have missed to pay more attention, the guest should not get cold towel in a winter season, more choice of bathroom amenity were well received. And thank you very much for your compliments on our breakfast. Thank you again choosing Veranda High Resort Chiang Mai - MGallery and we hope to have an opportunity to serve you again in the future. Kind regards, Christoph Leonhard General Manager

Anonymous Friends - 22/01/2020 Confirmed reviews ALL

The resort was neat and pretty. Compared to the beautiful lobby, the room was normal. It takes about 30 minutes to get to the tourist city, and transportation was disappointing. Check-in, I'd like to have a shuttle for check-out. And it would be good to increase the shuttle time zone.

Kai P. P. H. Solo - 20/01/2020 Confirmed reviews ALL
« Nice nature and architectural design yet hardwares not well maintained. »

I like the setting and the overall design of the resort. Yet the room is a bit worn out with lack of maintenance. The shower rack of my room didn't work properly and the light inside was out, unfortunately the room service team didn't seem to realise and bother. Should consider some room refurbishment(especially the bathroom area!) to maintain the quality standard of the resort. My dinner at the hotel was a pleasant experience.

Aunchalin M. Couples - 20/01/2020 Confirmed reviews ALL
« Good service, Good place for relaxing »

Only one point concern with temperature of water when shower that is not stable

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