Aparthotel Adagio Caen Centre 4 stars

Customer review rating 4.4/5 2,226 reviews
Aparthotel Adagio Caen Centre
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+ 17 Services

Hotel extras

  • Close to the city centre

  • Close to the D-Day beaches

  • Fitness room & business corner

  • Indoor private parking

  • 24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
Catering
  • Breakfast
  • Self-service catering
Leisure and activities
  • Fitness centre
  • Pedal boat (Nearby)
  • Skating rink (Nearby)
Business services
  • Copy/print service available
Information message

Our hotel is currently closed. Bookings are open from May 1. We look forward to welcoming you very soon.

Hotel location

Aparthotel Adagio Caen Centre

1 Quai Eugene Meslin
14000
caen
france

Tel: +33231355610

Fax: (+33)2/31355620

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS :  1-3-4-7-9-11-21 QUAI MESLIN

  • TRAM :  A/B QUAI DE JUILLET

  • By plane

    CAEN CARPIQUET At 11km / 6.84 miles

  • By plane

    PARIS ROISSY CDG At 253km / 157.22 miles

  • By train

    GARE DE CAEN At 0.6km / 0.37 miles

GPS :49.176736, -0.354633

Congress centre

  • PALAIS DES CONGRES 1.5 km / 0.93 mi
Congress centre

Our accommodations

Accessible room

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City side, Courtyard side, Patio, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)
Studio

Our guest reviews for
Aparthotel Adagio Caen Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,226 reviews

tripadvisor

TripAdvisor Rating 4.0/5

623 reviews

Great location Great Hotel and awesome service

Customer review rating 4.4/5

Eileen M. Families - 30/03/2020 Confirmed reviews ALL

I have stayed there a couple of times a year every year since 2013. The location is really good, you can walk from the train station. Bakeries and food shops are close by. You can walk to the castle as well as downtown to all the shops, churches, bars and restaurants. There are busses right outside the door and the tram is not too far. The hotel is clean and well maintained and the staff is very accommodating. I read some reviews from others saying the beds were too hard, well, they have now replaced all the beds and they are very comfortable! The little kitchenette is handy for making your own breakfast, coffee etc. You can even make yourself a meal if you don’t feel like going out to a restaurant after a long day exploring this amazing city, The rooms are bright and clean and the bathrooms are modern. They have a laundry room where you can wash your clothes plus they have a small gym. The price is decent for a 4 star hotel. I have stayed in a couple of other hotels in caen that cost as much or more than Adagio and they don’t compare at all to everything this one has to offer. I read reviews from people saying you don’t get your room cleaned. That is not true. You get full housekeeping once a week and this policy is clearly posted. It is like a small apartment it’s not just a hotel room. There’s a dishwasher too and all the cleaning supplies are provided.

Business Traveller

Customer review rating 4.4/5

Frequenttraveller921 Business - 18/03/2020 Confirmed reviews ALL

This aparthotel is largely used by people like myself, regular or longer term business travellers who want something other than a small-town hotel with a poor or non-existent restaurant (I'm thinking of the Mercure in Caen when I say that) and who need the flexibility offered by an apartment. The other group is tours and package holiday groups from Spain, Latin America and US of A amongst others. They do not seem to grasp the concept of the aparthotel so well sometimes, perhaps more communication is needed. The staff in the Adagio Caen Center are amazingly good, friendly and efficient. But it does not take a genius to see that the hotel sorely lacks investment. Recently the walls in the corridors have been painted and the windows cleaned throughout the hotel which is an excellent start, but the rooms need renovation (preferably with new bathrooms and decent beds) or at the very least a comprehensive deep clean program. Unfortunately the current covid19 situation will knock them back and I fear that the renovation program will be delayed. But it does not distract from the fact that this hotel is the best option for the categories of people I mentioned in the earlier paragraph - location is great, the rooms are spacious, there is a laundry onsite and a reasonable breakfast if you don't want to use your apartment for that. Plus, the railway station is just a few minutes away on foot, and you are in the historic centre of Caen in minutes as well. I really like this hotel and wish it well, but urge the owners to consider the rooms as the utmost priority for upgrades.

My 18th Stay

Customer review rating 4.4/5

Robin A. Solo - 11/03/2020 Confirmed reviews ALL

This was my 18th visit to the Adagio Caen. On my arrival I was greeted by the reception team by name and with a smile and eagerness to help. The checking in system is now mobile and seems much more personal than the computer. I realised I hadn't a pen (could guests be offered one to promote the hotel?) and the night staff reception immediately gave me one (so I could make notes for this report!) While the corridors await redecoration some of the lights set not working. I reported this and within one hour maintenance man Ethan had replaced the faulty bulb. I also found that there wasn't a try in my room (nor on my last visit!) but one was found immediately for me. As always I used the gym and the new running machine is excellent and a good standard. The nearby prairie provides a more `en plein air' but the gym is one of the reasons that I chose this hotel in the first place. The bike is now in need of repair or replacement. The straps are missing and it misses a beat every now and again. A new Watt bike and some shelving for the free weights would upgrade it to Olympic standard! It's a pity there weren't any sanitised wipes available but it was difficult times and I didn't ask for any. The new softer (but not too soft) beds are delightful.The sheet covers are really comfortable and with the quietness of my room I experienced five excellent nights sleep. The manager Jonathan Guilioux leads a great team who all seem to be motivated and focussed to provide an excellent service to their clients . It's a great idea to be able t borrow things, :pots and pans, toaster, rocking horse etc but how about lending egg cups and a Zimmer frame! Thanks for another great stay

Comfortable & Spacious

Customer review rating 4.4/5

K. A. Couples - 22/02/2020 Confirmed reviews ALL

The apartment was superbly designed with a large double bed (cosy animal pillows), kitchen and good sized bathroom to relax in.

Well located

Customer review rating 4.4/5

Mustapha H. Business - 16/02/2020 Confirmed reviews ALL

The place was good because it was possible to reach the city center by walking. The apartment was nice. The parking was not easy to find.

The hotel was centeraly located, quiet, and clean.

Customer review rating 4.4/5

Scott K. Families - 06/01/2020 Confirmed reviews ALL

The staff was extremely helpful and personable. I would highly recommend staying here. Thank you

My 17th Sejour

TripAdvisor rating 4.0/5

forestrobin Family - 28/12/2019 TripAdvisor review

I was greeted with first name and was obviously expected. My check in was dealt with ease. I was given the room we had previously discussed as being suitable to my needs. It was a cold day and the air conditioning and heating was easily adjustable to give a clean feeling warmth. The lounge light bulb give a clear white light and the kitchen tiles are clean immaculate as new I used the gym after my daily run around the nearby open space 'the Prarie '. The running machine was not working but a brand new upgraded model will be arriving in February. The exercise bike could do with an upgrade too and there is space for a new crosstrainer. The rowing machine is concept two and in great condition. All the staff are friendly and helpful and led by the excellent long serving manager Jonathan. G I needed some toilet roll and I asked a cleaner who, although not having one available immediately, went to the store to find me one The beds are new and very comfortable. I had no issues with sound proofing and spent a very comfortable seven nights in this lovely hotel /appart. There is a dishwasher and all needs in the kitchen are catered for (except an egg cup !). It is possible to loan many single items from reception. Although a little way from the city centre there is a free bus which stops almost right outside the front door every 15 minutes. Perfect

As always, a warm welcome and comfortable stay

Customer review rating 4.4/5

Robin A. Couples - 25/12/2019 Confirmed reviews ALL

This was my 17th stay in Adagio Caen. I was greeted by name by the friendly reception team and once the formalities of checking in were completed I was pleased to see that I was given the room that had originally been allocated to me. Room 304 is a little noisier than those higher up but had the twin beds that my wife and I had requested. The new beds and mattresses are certainly very comfortable. It was appreciated to be greeted with personal welcome messages and gifts. It was a cold day and I was very impressed that I could raise the room temperature easily and quickly with the air conditioning feeling very clean. I'm not sure that the wordy 'corporate' notice about the environment would have been read by many people and seemed 'awkward' situated at the bottom left hand side of the mirror. Fewer words situated perhaps in the kitchen would have been more widely read I think. The new light bulb in the lounge giving a bright white light created a more comfortable ambience than elsewhere. I am very impressed with the quality of the tiling in the kitchen and the grouting in the bathroom. As always I used the fitness room regularly during my stay. I'm looking forward to the arrival of the new running machine. The rowing machine works well. However the bike could also do with an upgrade and there is room for a cross trainer if investment here ever becomes a priority. I would like to thank general manager Jonathan for his personal approach and help with my next booking. He creates a happy and efficient team that make a difference to our visits. I needed a new toilet roll and I asked a male cleaner (sorry I don't know his name) who was in my corridor. He didn't have one in his trolley but he took the trouble to go and get some for me from the store. Thank you for a great stay. Looking forward to seeing you again in March.

Dear ROBIN, Thank you very much for your comments regarding your stay at the Aparthotel Adagio Caen Centre. It is always a pleasure to welcome you in our Aparthotel, and it was lovely to see your wife Sue this time with you. Thank you again for sharing your experience and feedback, and we look forward to welcome you again soon for your 18th stay! Kind regards, Jonathan & the Team of the Adagio Caen,

December vacation

Customer review rating 4.4/5

Anonymous Families - 22/12/2019 Confirmed reviews ALL

We had a wonderful time. The staff was helpful, and the area was perfect for getting around and seeing all of the sites. the hotel was clean and quiet.

great experience and very friendly and helpful staff

Customer review rating 4.4/5

Martin K. Couples - 17/11/2019 Confirmed reviews ALL

see above

Great location and good accommodation

Customer review rating 4.4/5

Helen M. Friends - 26/10/2019 Confirmed reviews ALL

Caen is a wonderful city to visit with much to see, friendly people and good restaurants. To be able to stay so near to everything, be able to park at the hotel and to have kitchen facilities was the icing on the cake for our visit.

Great staff, amazing location, quiet rooms.

Customer review rating 4.4/5

Anonymous Families - 23/10/2019 Confirmed reviews ALL

This is a safe, quiet hotel within walking distance of everything you would want to see. The staff was friendly and helpful.

Dear guest, Thank you for taking the time to give us feedback on your stay. We are glad to read that you enjoyed your stay with us ! Hoping to see you again very soon at the Adagio Caen Centre, Best regards Cécile

Nice hotel, a bit pricey

Customer review rating 4.4/5

Eberhard Families - 21/10/2019 Confirmed reviews ALL

Very friendly staff, decent breakfast for a French hotel, clean room. Would use again.

Dear Eberhard, Thank you for sharing your opinion. We are delighted to know that you enjoyed your experience with us, and especially the quality of the staff. In the hope of welcoming you again,  Best regards Cécile

Great location, comfortable bed and wonderful value

Customer review rating 4.4/5

Clark Couples - 10/10/2019 Confirmed reviews ALL

Friendly staff and wonderful apartment

Nice room, good service and would stay again

Customer review rating 4.4/5

Erin Couples - 07/10/2019 Confirmed reviews ALL

Everything went well. Service was good, room was nice and I would stay there again

Bas noise isolation

Customer review rating 4.4/5

Guillaume Business - 05/10/2019 Confirmed reviews ALL

Staff is helpful and the aparthotel is a short walk from supermarket and restaurants. Breakfast is nice. It’s also easy to park. On the other side, it’s on a noisy street and the hotel is not sound proof, there is nearly no sound isolation. Difficult to sleep even with ear plugs. That’s a serious concern for this aparthotel.

Dear GUILLAUME, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Caen Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Adagio aparthotel are usually implanted in city center, therefor there might have noise from the outside activities in the town impacting your stay. Please know that we are currently making a global control on our windows to improve soundproof of the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good, clean, hotel, comfortable bed, good service on the wifi, well-located.

Customer review rating 4.4/5

Sheldon G. Solo - 03/10/2019 Confirmed reviews ALL

Hotel was easy to find, everyone knew where it was, very comfortable, centrally located place, very easy to walk back to location for my trip group.

Air-conditioning

Customer review rating 4.4/5

Mark Couples - 29/09/2019 Confirmed reviews ALL

It was ok. No air-conditioning although this is advertised is not good at all. It's basically a lie. Was told that as it was autumn if cannot be put back to local control. Ridiculous. Car park is a bit expensive too.

Was made to feel welcome from start to finish in very comfortable surroundings

Customer review rating 4.4/5

Robin A. Solo - 25/09/2019 Confirmed reviews ALL

I was welcomed enthusiastically with a knowledge of who I was and my needs. I was offered a trolley and help by Cederic to take my bags to my appartement. The room was as described to me beforehand. During my stay one or two issues arose all of which were solved effectively. Firstly , I couldn't find a plug in the kitchen sink. I went to reception and Cecile not only arranged for a new one to be fitted but also helped me very sympathetically to use the dishwasher (a facility in the room that I had never used before). I now have the confidence to use it again on future visits. I was a little worried that I couldn't alter the room temperature independently. (I found the new lounge thermostat more complicated to use than the bedroom one) I asked for help at reception and Cederic took time to explain the system of remote settings and gave me the independent control I wanted. I wanted to eat a boiled egg in the apartment! Unfortunately there weren't any egg cups so I enquired in reception and the receptionist whose name I'm sorry I don't know, (are name badges a thing of the past?) spent a lot of time looking for one for me. If these aren't standard n the rooms ,would it be possible to borrow along with toasters etc? This kind, unnamed receptionist came to my room immediately after I had 'blown' the trip switch because I was using the kettle , microwave and dishwasher all at the same time! When Ethan came to fix my plug we had pleasant conversation and he seems to be really enjoying his job and proud to be apart of a great team. I reported an issue with the bath plug control and squeaky bathroom door and they were immediately noted and no doubt they will be resolved As always I was made to feel welcome by all the team but am grateful especially for the time your busy manager Jonathan spent with me advising on visits and arranging my next booking in December. Already looking forward to coming back. Thankyou

Dear ROBIN, Thanks very much for your kind comments once again. It is always a pleasure to welcome you and I am glad, as the team changes, that the service you receive remains the same! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan & Adagio Caen Team.
Customer review rating 4.4/5

Anonymous Families - 22/09/2019 Confirmed reviews ALL

I was asked to pay your city tax TWICE! I paid it upon checking in but apparently the Man On duty did not mark as paid and was forced to pay AGAIN upon checking out. Breakfast was a bit of a nightmare as there was not enough room at all to accommodate the MASS of people.

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Caen Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that this issue was investigate and we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding breakfast, please know that there are trey available if the breakfast room is full in order for you to take what you want and eat quietly in your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie - Front desk manager
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