Aparthotel Adagio Caen Centre

Everything went well. Service was good, room was nice and I would stay there again

Staff is helpful and the aparthotel is a short walk from supermarket and restaurants. Breakfast is nice. It’s also easy to park. On the other side, it’s on a noisy street and the hotel is not sound proof, there is nearly no sound isolation. Difficult to sleep even with ear plugs. That’s a serious concern for this aparthotel.

Hotel was easy to find, everyone knew where it was, very comfortable, centrally located place, very easy to walk back to location for my trip group.

It was ok. No air-conditioning although this is advertised is not good at all. It's basically a lie. Was told that as it was autumn if cannot be put back to local control. Ridiculous. Car park is a bit expensive too.

I was welcomed enthusiastically with a knowledge of who I was and my needs. I was offered a trolley and help by Cederic to take my bags to my appartement. The room was as described to me beforehand. During my stay one or two issues arose all of which were solved effectively. Firstly , I couldn't find a plug in the kitchen sink. I went to reception and Cecile not only arranged for a new one to be fitted but also helped me very sympathetically to use the dishwasher (a facility in the room that I had never used before). I now have the confidence to use it again on future visits. I was a little worried that I couldn't alter the room temperature independently. (I found the new lounge thermostat more complicated to use than the bedroom one) I asked for help at reception and Cederic took time to explain the system of remote settings and gave me the independent control I wanted. I wanted to eat a boiled egg in the apartment! Unfortunately there weren't any egg cups so I enquired in reception and the receptionist whose name I'm sorry I don't know, (are name badges a thing of the past?) spent a lot of time looking for one for me. If these aren't standard n the rooms ,would it be possible to borrow along with toasters etc? This kind, unnamed receptionist came to my room immediately after I had 'blown' the trip switch because I was using the kettle , microwave and dishwasher all at the same time! When Ethan came to fix my plug we had pleasant conversation and he seems to be really enjoying his job and proud to be apart of a great team. I reported an issue with the bath plug control and squeaky bathroom door and they were immediately noted and no doubt they will be resolved As always I was made to feel welcome by all the team but am grateful especially for the time your busy manager Jonathan spent with me advising on visits and arranging my next booking in December. Already looking forward to coming back. Thankyou

I was asked to pay your city tax TWICE! I paid it upon checking in but apparently the Man On duty did not mark as paid and was forced to pay AGAIN upon checking out. Breakfast was a bit of a nightmare as there was not enough room at all to accommodate the MASS of people.

The hotel is located on the outskirts of the center city, but the tram is right outside the door. The room was spacious, but sparce in furniture. Actually it looked like the storage room for unwanted furniture. The staff was present for part of the day - neither friendly nor unfriendly. The room was basically clean, but the mold in the bathroom shed a negative light. The bed was very comfortable.

The staff speak English. The rooms are a good size with kettle, microwave, fridge and were clean. Bed was comfortable. Plenty to eat at breakfast which cost just over €12 per day. Car park was awkward to find at first and €15 per night. There is also a small city tax per day. Overall a very good experience which I would gladly recommend.

WiFi connection was poor. Today ( 17.09.19) I am again staying here but Wi fi connection is very poor. I called at reception but No solution.

had a good stay

A good place to stay at a reasonable price, before driving further south. The room was clean and quiet. My only complaint was a slight smell of cigarette smoke from a previous occupant. Check in and out online was easy and efficient.

The appearance of the hotel outside was lovely, inside the halls were dingy and smelt of damp, the carpets were in need of a good clean...….we booked a family room for 4 people on arrival the sofa bed was not made up, there were not ample sheets for the sofa bed provided, the sofa was dirty as was the duvet and pillows provided, the kitchenette area was in need of a massive revamp. the bathroom was great but the toilet was very small and the door closed was right in front of your face so not ideal. I don't think we would stay again, couldn't wait to check out as had an awful nights sleep

This hotel is in a convenient location for exploring Caen. We could easily drive or walk anywhere we wanted to go. The 1 bedroom apartment was very comfortable for the 2 of us. A Carrefore is very close. The front desk personnel were very helpful regarding travel in the city and the Normandy coast. We would like to have had more English-speaking TV channels.

Welcoming, clear instructions from reception dtaff, secure building with visitors given codes to use lifts & use their room key to access hotel. Studio apartment clean and comfortable. Corner room with lovely view of river and bridge. Plenty of space. Would highly recommend, good value for money.