Aparthotel Adagio Caen Centre 4 stars

The staff was extremely helpful and personable. I would highly recommend staying here. Thank you

I was greeted with first name and was obviously expected. My check in was dealt with ease. I was given the room we had previously discussed as being suitable to my needs. It was a cold day and the air conditioning and heating was easily adjustable to give a clean feeling warmth. The lounge light bulb give a clear white light and the kitchen tiles are clean immaculate as new I used the gym after my daily run around the nearby open space 'the Prarie '. The running machine was not working but a brand new upgraded model will be arriving in February. The exercise bike could do with an upgrade too and there is space for a new crosstrainer. The rowing machine is concept two and in great condition. All the staff are friendly and helpful and led by the excellent long serving manager Jonathan. G I needed some toilet roll and I asked a cleaner who, although not having one available immediately, went to the store to find me one The beds are new and very comfortable. I had no issues with sound proofing and spent a very comfortable seven nights in this lovely hotel /appart. There is a dishwasher and all needs in the kitchen are catered for (except an egg cup !). It is possible to loan many single items from reception. Although a little way from the city centre there is a free bus which stops almost right outside the front door every 15 minutes. Perfect

This was my 17th stay in Adagio Caen. I was greeted by name by the friendly reception team and once the formalities of checking in were completed I was pleased to see that I was given the room that had originally been allocated to me. Room 304 is a little noisier than those higher up but had the twin beds that my wife and I had requested. The new beds and mattresses are certainly very comfortable. It was appreciated to be greeted with personal welcome messages and gifts. It was a cold day and I was very impressed that I could raise the room temperature easily and quickly with the air conditioning feeling very clean. I'm not sure that the wordy 'corporate' notice about the environment would have been read by many people and seemed 'awkward' situated at the bottom left hand side of the mirror. Fewer words situated perhaps in the kitchen would have been more widely read I think. The new light bulb in the lounge giving a bright white light created a more comfortable ambience than elsewhere. I am very impressed with the quality of the tiling in the kitchen and the grouting in the bathroom. As always I used the fitness room regularly during my stay. I'm looking forward to the arrival of the new running machine. The rowing machine works well. However the bike could also do with an upgrade and there is room for a cross trainer if investment here ever becomes a priority. I would like to thank general manager Jonathan for his personal approach and help with my next booking. He creates a happy and efficient team that make a difference to our visits. I needed a new toilet roll and I asked a male cleaner (sorry I don't know his name) who was in my corridor. He didn't have one in his trolley but he took the trouble to go and get some for me from the store. Thank you for a great stay. Looking forward to seeing you again in March.

We had a wonderful time. The staff was helpful, and the area was perfect for getting around and seeing all of the sites. the hotel was clean and quiet.

see above

Caen is a wonderful city to visit with much to see, friendly people and good restaurants. To be able to stay so near to everything, be able to park at the hotel and to have kitchen facilities was the icing on the cake for our visit.

This is a safe, quiet hotel within walking distance of everything you would want to see. The staff was friendly and helpful.

Very friendly staff, decent breakfast for a French hotel, clean room. Would use again.

Friendly staff and wonderful apartment

Everything went well. Service was good, room was nice and I would stay there again

Staff is helpful and the aparthotel is a short walk from supermarket and restaurants. Breakfast is nice. It’s also easy to park. On the other side, it’s on a noisy street and the hotel is not sound proof, there is nearly no sound isolation. Difficult to sleep even with ear plugs. That’s a serious concern for this aparthotel.

Hotel was easy to find, everyone knew where it was, very comfortable, centrally located place, very easy to walk back to location for my trip group.

It was ok. No air-conditioning although this is advertised is not good at all. It's basically a lie. Was told that as it was autumn if cannot be put back to local control. Ridiculous. Car park is a bit expensive too.

I was welcomed enthusiastically with a knowledge of who I was and my needs. I was offered a trolley and help by Cederic to take my bags to my appartement. The room was as described to me beforehand. During my stay one or two issues arose all of which were solved effectively. Firstly , I couldn't find a plug in the kitchen sink. I went to reception and Cecile not only arranged for a new one to be fitted but also helped me very sympathetically to use the dishwasher (a facility in the room that I had never used before). I now have the confidence to use it again on future visits. I was a little worried that I couldn't alter the room temperature independently. (I found the new lounge thermostat more complicated to use than the bedroom one) I asked for help at reception and Cederic took time to explain the system of remote settings and gave me the independent control I wanted. I wanted to eat a boiled egg in the apartment! Unfortunately there weren't any egg cups so I enquired in reception and the receptionist whose name I'm sorry I don't know, (are name badges a thing of the past?) spent a lot of time looking for one for me. If these aren't standard n the rooms ,would it be possible to borrow along with toasters etc? This kind, unnamed receptionist came to my room immediately after I had 'blown' the trip switch because I was using the kettle , microwave and dishwasher all at the same time! When Ethan came to fix my plug we had pleasant conversation and he seems to be really enjoying his job and proud to be apart of a great team. I reported an issue with the bath plug control and squeaky bathroom door and they were immediately noted and no doubt they will be resolved As always I was made to feel welcome by all the team but am grateful especially for the time your busy manager Jonathan spent with me advising on visits and arranging my next booking in December. Already looking forward to coming back. Thankyou

I was asked to pay your city tax TWICE! I paid it upon checking in but apparently the Man On duty did not mark as paid and was forced to pay AGAIN upon checking out. Breakfast was a bit of a nightmare as there was not enough room at all to accommodate the MASS of people.