Mercure Rio de Janeiro Barra da Tijuca

Mercure Rio de Janeiro Barra da Tijuca 4 stars

Customer review rating (ALL Rating) 4.1/5 1,412 reviews

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Hotel extras

  • Enjoy Mercure services, a hotel with sauna and gym for your enjoyment

  • Mercure Rio de Janeiro Barra da Tijuca is a pet-friendly hotel, for fees

  • Mercure sleeps 2 children up to 11 in their parent's bedroom free of charge

  • 3-minute drive to Polo Gastronômico Av. Olegário Maciel

  • 20-minute drive to Reserva Beach

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Rio de Janeiro Barra da Tijuca

Avenida do Pepê, 56, Barra da Tijuca
2062060 RIO DE JANEIRO
Brazil

GPS:-23.013582, -43.298118

Telephone +55 21 2153-1200

Fax +55 21 2153-1201

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SAMBA

International restaurant and grill. Its most famous dishes offer a fine introduction to Brazilian cuisine.

Your meetings and events

5 meeting rooms with capacity for 10 to 20 people 4 meeting rooms with capacity for over 100 people. Meeting room with capacity for over 350 people.

Room descriptions and layouts

11 

meeting rooms

From 1 to 350 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Room with side views, 258 sq. ft. (24 m²), double bed or twin beds, bathroom, foldaway mirror, hair dryer, safe, TV, air conditioning, minibar and telephone. Room with sea views, 258 sq. ft. (24 m²), double bed or twin beds, bathroom, foldaway mirror, hairdryer, safe, TV, air conditioning, minibar, telephone and Nespresso coffee machine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,412 reviews

Well located

Customer review rating 5.0/5

Raysa S. Solo - Confirmed reviews ALL

ótima

Good location

Customer review rating 3.5/5

Leoleli C. S. Business - Confirmed reviews ALL

Rooms and staff are nice.

Your satisfaction is the best reward for our employees. Yours sincerely, Mercure RJ Barra da Tijuca Team

Good hotel for business trip and leisure after

Customer review rating 4.0/5

Andreas Business - Confirmed reviews ALL

Good hotel for a short business trip, well located and with plety of choices to go out at noght and have a nice pint after work. Close to the beach and well suited for an early morning or afternoon jog. The inhouse restaurant is also pretty decent. The main issue with the facilities is the "gym" - and yes, the quotation marks are essential. It is ridiculously small and supposedly serves both hotels, Mercure and Ibis. There is one treadmill, one bike and two lifting equipment, definitely not suited for someone always on the go and relying on hotel gym to get their workouts done. There are however nearby options that'll accept per use pay, such as a Smartfit and a Bioritmo - which are proper gyms.

Your satisfaction is the best reward for our employees. Yours sincerely, Mercure RJ Barra da Tijuca Team

Well located but not appropriate for longer stays

Customer review rating 3.5/5

Sigfried M. K. Couples - Confirmed reviews ALL

While the staff at the front desk was always polite and helpful, Ms Fernanda, Vice MD was outstanding resolving minor problems we had we the room upon check-in. The restaurant staff, foremost Mr. Peter, was excellent, the preparation time of the dishes was always way too long (35-50min). Also the variety of the menu is limited for longer stays. The location is a plus, in front of the beach (Praia do Pepe) and only 10min walk to Olegario Macial. On the downside is the cleaning of the rooms. It has been done superficially, forgetting soap and/or towels and often but cleaning the floor and bathroom mirror. On the week-ends the hotel and the surrounding area is extremely noisy until dawn. With A/C it was too cold to sleep and with open window we couldn’t close an eye or were awaken at 5:30am. Ms Fernanda arranged for us a quieter room after 2 days but it changed little. We stayed from 29Sept-9Oct and after 4-5 days we were wishing to leave already. This has been the 3rd time we stayed at this Mercure Hotel and doubt we will try it again.

Dear, Your opinion is very important to us so that we can seek the continuous improvement of our infrastructure, service and attendance. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards. Yours sincerely, Mercure, Barra da Tijuca.

Disappointing stay, Don't believe their pics on their website

Customer review rating 2.0/5

Guzel D. S. Couples - Confirmed reviews ALL

I made a reservation to have a romantic stay with my husband. I checked the pictures and description. On website it says there is a swimming pool and open deck for you to enjoy sunset while having a drink. When we checked in, the reception was slow but I said ok, we do not need to hurry. We checked the room and decided to have a look at other amenities of the hotel. We could not find anything, so we decided to ask at the reception. The receptionist just said we do not have anything available, the swimming pool is out of order and we do not have any open deck. I showed her the pictures from their website and she spoke to manager, but he just said that they do not have anything available. So do not believe pictures you see on the website. Even if they are repairing the hotel, they should have said that on their website or at the moment of booking. And to publish pictures with amenities that do not exist... this is something very awful.. false advertising... The receptionist promised to give us a feedback and we are still waiting for it... Definitely it is not worth what we paid. Good points: nice view from window if you book ocean view room, good breakfast if you pay for it.

Dear Guzel, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our hotel does not have a poolside service and we have forwarded your feedback to our I.T department to review all sites and platforms again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leonardo Costa

Other web-users rate our hotel

  • 362 reviews 8.6/10 Location
  • 631 reviews 6.5/10 Room
  • 717 reviews 6.1/10 Service
  • 24 reviews 6.6/10 WiFi
  • 401 reviews 7.4/10 Breakfast
  • 274 reviews 6.2/10 Cleanliness
  • 89 reviews 1/10 Pool
  • 20 reviews 1.7/10 Wellness Area

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