ibis Rio de Janeiro Barra da Tijuca

ibis Rio de Janeiro Barra da Tijuca 3 stars

Customer review rating (ALL Rating) 4.2/5 2,047 reviews

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Description

Hotel extras

  • The hotel is a 1-hour drive away from Santos Dumont Airport

  • A 50-minute drive from Novo Rio Bus Station

  • 25 minutes from Jacarepaguá Airport

  • Free WIFI

  • Located just a few meters from Barra da Tijuca Beach

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Rio de Janeiro Barra da Tijuca

AVENIDA DO PEPÊ, 56, BARRA DA TIJUCA
20.620-061 RIO DE JANEIRO
Brazil

  • By plane

    SANTOS DUMONT At 25km / 15.53 miles

  • By plane

    TOM JOBIM - GALEÃO At 30km / 18.64 miles

GPS:-23.014282, -43.297264

Companies

  • CBF 12 km / 7.46 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Restaurante Sambá

Complete buffet-style breakfast from 6:30-10am on week days, and from 6:30-11am on weekends. From 12-10pm, menu options of local cuisine dishes are available every day.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

For your comfort, our functional and properly equipped rooms include private bathroom facilities, Sweet Beds, hair dryer, and TV with the best national and international channels. Rooms with a view of the sea or the mountain. Units adapted for guests with motor disabilities, complete with flexible shower, holding bar on the sink, and lowered furniture, toilet seat, and spy hole.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,047 reviews

TripAdvisor Rating  4.0/5  1,223 reviews

Customer review rating 3.5/5

David A. Business - Confirmed reviews ALL

Everything was good with the exception of what looked like a quarantine site for a company called offshore, that made me feel unsafe, the premises felt tired and the main ibis lobby was closed for that company, you could see people walking out in hazmat suits and food being delivered, if that was the case you should not have guests staying in the same premises!!!

Dear David V., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leonardo Costa

Lack of Water in the Hotel

Customer review rating 2.5/5

Carlos P. Business - Confirmed reviews ALL

Lack of water in the room, when the water returned, it returned with a dirty brown color. Due to lack of option I had to use it anyway.

Dear Carlos, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leonardo Costa

Well located, great breakfast.

Customer review rating 4.0/5

Gabriel Business - Confirmed reviews ALL

The hotel is very well located, in front of the beach, and I got a room upgrade, so at first it was great. The points that did not go so well is that one morning there was no water in the shower, and there are no plugs by the bed, so cell phones must be charged away from it.

Dear Mr. Gabriel, Thank you for taking the time to write to us following your stay at Mercure Rio de Janeiro Barra da Tijuca. We regret that the service provided did not live up to your expectations, for which you would like to accept our sincere apologies. Mercure hotels always want to provide the best quality of service during your stays, therefore, your opinion is fundamental to us. The water issue was a one-off and we are sorry that it impacted your experience with us. We assure you that the necessary measures will be taken to improve the quality of the services you mentioned. Once again, we appreciate your comments and hope to regain your trust for your next stay. Yours sincerely, Leonardo Costa

Amazing!

Customer review rating 5.0/5

Gabriela R. Solo - Confirmed reviews ALL

I loved everything in my experience. The hotel is very well located, facing the sea and close to amazing restaurants. The staff was very kind and cordial. It was my first time on an ibis hotel and I loved it and recommend it.

Dear Gabriela R., We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Costa

Could be better as same site of mercure

Customer review rating 3.5/5

Igor L. Business - Confirmed reviews ALL

I've stay at Ibis due Mercure were sold-out , this OK , but seems like the hotel are ibis like and Mercure just name... so my expectation were not reached

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leonardo Costa Ibis RJ Barra da Tijuca Hotel

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