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Novotel Rio de Janeiro Barra da Tijuca Hotel 4 stars

Customer review rating 4.5/5 10,865 reviews

ALLSAFE approved hotel

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Novotel Rio de Janeiro Barra da Tijuca
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+ 18 Services

Hotel extras

  • Novotel Family - 2 children up to 16 years FREE

  • KIDS' Space featuring an X-BOX, children's menu and kids club in high season

  • Free WIFI and rooms for meetings, corporate events and conventions

  • Rooftop featuring an outdoor pool, bar, steam sauna and fitness center

  • Oceanfront hotel on Barra da Tijuca Beach, Posto 7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 13 Meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Rio de Janeiro Barra da Tijuca

Av Lucio Costa 5210
Barra Da Tijuca
22630012 rio de janeiro
brazil

Tel: +552135043000

Fax: (+55)21/35043001

Check-in from 14h00

Check out up to 12h00

  • TERMINAL ALVORADA :  309 ALVORADA

  • By plane

    GALEAO AIRPORT At 34km / 21.13 miles

  • By plane

    SANTOS DUMONT At 37km / 22.99 miles

  • By train

    RODOVIÁRIA At 35km / 21.75 miles

GPS :-23.009833, -43.350742

Companies

  • ABOTT 12.0 km / 7.46 mi
  • BHS 4.0 km / 2.49 mi
  • BIOMERIEUX 14.0 km / 8.7 mi
  • GSK 14.8 km / 9.2 mi
  • HELIBARRA 5.7 km / 3.54 mi
  • LAB BAGO 15.0 km / 9.32 mi
  • LAB SERVIER 13.0 km / 8.08 mi
  • LIDER AVIACAO 34.0 km / 21.13 mi
  • MERCK 15.0 km / 9.32 mi
  • MODEC 4.0 km / 2.49 mi
  • PROJAC 6.8 km / 4.23 mi
  • REXAM 8.3 km / 5.16 mi
  • ROCHE 12.0 km / 7.46 mi
  • SENIOR TAXI AEREO 5.7 km / 3.54 mi
  • WEATHERFORD 8.5 km / 5.28 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by using the Novotel network.Our years of experience have given us in-depth knowledge of event organization. We have modular rooms that can be adapted to your event's needs.

Room descriptions and layouts

13 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious and contemporary in design, the Novotel room is truly a place for living and can be adapted to suit all your needs.

Our restaurants and bars

365

Type of cuisine: International

In the 365° Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

BAR DA PISCINA

Enjoy spending time in our pool bar with the best of Brazilian food and a varied drink list.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday
  • Sunday

365

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drink list.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Rio de Janeiro Barra da Tijuca

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,865 reviews

TripAdvisor Rating 4.5/5

897 reviews

Bad apartment

Customer review rating 2.0/5

Marcos Business - 21/06/2021 Confirmed reviews ALL

Apartment with paint smear on the floor. Broken bed light switch.

Dear Marcos B., Thank you for taking the time to tell us about your experience at the Novotel Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tatiane Ramos General Manager Tatiane Ramos Gerente Geral

Pleasant stay

Customer review rating 4.5/5

Anonymous Couples - 17/06/2021 Confirmed reviews ALL

The location and overall installations are very good. The negative aspect is related to the pool and the area around it. Being a hotel in front of the beach, it is expected we also have a good area to rest and get a sun, but the pool is very small and basically there is no place to stay in the sun around it. Taking this item aside, considering the very gentle staff, we have a nice stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ramos Gerente Geral

Excellent Stay

Customer review rating 5.0/5

Marcus O. Business - 26/04/2021 Confirmed reviews ALL

Excellent room and personnel support during my stay. I have also been able to have a late check out as my flight was at 19h. Thanks for the excellent service provided.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ramos Gerente Geral

great location and attentive service

Customer review rating 4.5/5

Walvi D. J. Business - 15/03/2021 Confirmed reviews ALL

I celebrated my 39th birthday and I truly enjoyed my stay. I was able to do everything that I was able to do.

Dear Mr. Walvy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ramos Gerente Geral
Customer review rating 5.0/5

Fábio J. M. Business - 04/03/2021 Confirmed reviews ALL

I mean liked of the employees, very friendly!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ramos Gerente Geral

Customer service, price, breakfast

Customer review rating 4.5/5

Alan B. Couples - 25/02/2021 Confirmed reviews ALL

Everything was very good, especially the friendliness and attention of the staff, especially Mr Cristiano, at the reception, always very attentive and helpful. I didn’t rate it 10 because the room needs maintenance

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ramos Gerente Geral

Satisfactory

Customer review rating 3.5/5

Henrique M. Couples - 18/02/2021 Confirmed reviews ALL

I ordered a simple empty glass and a glass with ice, I ordered room service and I am waiting until today. The next day, I made a purchase at ifood to avoid going out to eat and crowds, so I ordered 2 dishes from room service and I'm waiting with the glasses until today. When I ordered a coffee for room service, it arrived in 5 minutes. The conclusion that we draw is that: room service only serves you when it is something that will bring profit, customer satisfaction does not exist. The third problem that I noticed and that made me very scared, in none, NONE of the elevators did the security system (pass the card to ascend) work. I realized that it didn't work because dozens of people went up to the pool to take pictures and I was not a hotel guest. The fourth problem is the quality of the rooms, everything worked, but the ceiling was falling off peeled pieces, including the air conditioning grid looked like it was going to fall off anytime in our head. Indeed, I have used the Accor network in practically all of South America and in some European countries and this hotel is far from the standards I know, and the restaurant (which I imagine, is outsourced) that serves room service should be changed immediately.

Good stay

Customer review rating 4.0/5

Francesco Business - 23/01/2021 Confirmed reviews ALL

Location, staff and restaurants good.

Acceptable

Customer review rating 2.5/5

Abel G. Couples - 09/01/2021 Confirmed reviews ALL

Buffet réveillon poor nothing special either ambient music and food regarding "price versus quality". Miscommunication between first reception person who told us correctly our check-out date BUT didn't "make our apartment key properly" AND I make myself "up & down" 3 times AND fortunately a different receptionist person "make my apartment key properly" HOWEVER he told incorrect my check-out date. It's okay for me all described situation because I am use to travel a lot BUT it a little bit anoying. Another quick alert is the long time to deliver drink's to the swimming pool, at least 30 minutes AND I am paying an extra value for this 30 minutes delivery SO that's why the second day on swmiming pool I took the lift an get my drinks BUT I paid the extra value for your delivery service. Not good BUT anyway it's life!! Honestly, I didn't feel cleaning on my room, I meaning I feel that was a superficial cleaning BUT because I didn't stay every in the hotel, once again it's okay because it's life!! Meanwhile the ONLY nice THING was the breakfast (not all days) which I enjoy with my girlfriend AND she liked a lot indeed because Novotel have some vegan food. To conclude my expectations are below because I choose Novotel due your international name and because was my first time in Brazil. You need to improve in small details OR this is the way Brazil works for tourism.

Dear Abel , Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tatiane Ramos Gerente Geral

Estadia

Customer review rating 2.5/5

Edjalma M. Families - 06/01/2021 Confirmed reviews ALL

Falta de preparo do manobrista

Prezado Sr. Edjalma, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Novotel RJ Barra da Tijuca. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Novotel desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Tatiane Ramos Gerente Geral

Perfect location and good service

Customer review rating 4.0/5

Bruno Couples - 05/01/2021 Confirmed reviews ALL

Perfect location with a great view of the sea. Breakfast and hotel services are good. Staff were always very polite and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tatiane Ramos Gerente Geral

Amazing service

TripAdvisor rating 5.0/5

emerfurlaneto Couples - 30/01/2019 TripAdvisor review

I Know the Novotel standard, that is very well, but I and my wife feel at home here. The staff are perfects in specially Mr. Zé Carlos that give us a excellent breakfast when we arrived like courtesy for exemple. The location is wonderfull with security. So, they provide everythin that we need. Congratulation!

Prezado Emerson Obrigado pela sua resposta e avaliação.

It's not a Real Novotel

TripAdvisor rating 2.0/5

Silvio Luis C Friends getaway - 17/12/2018 TripAdvisor review

My wife and I went to Rio de Janeiro, to meet some old friends. In last January we were in Mercure Hotel Praia do Pepe, and was very good. At this time we choose Novotel Barra da Tijuca that is in front of our preferred Beach Bar.Location was perfect, but the service and cleanness were terrible. Even with my Gold card, check-in took about 20 minutes, and also the hotel was paid in advanced the receptionist said that they were waiting for baking confirmation.We had no room upgrade; we didn't receive any candy in the room, the room was dirty, the safety box was damaged, there were no face towels in the bathroom.It's not a Real Novotel.PS: If you need I have some room pictures.

Thanks for your coments

I WILL THINK TWICE TO BOOK AGAIN

TripAdvisor rating 3.0/5

henryassahakuffo Solo travel - 28/04/2018 TripAdvisor review

I booked for 4 nights and stayed 3 nights. during check out i asked my last night's rate be offset against my little extras but they refused. I was very disappointed and expect this not to happen to anyone else.

Thank you for letting us knows about your experience at Novotel Rio de Janeiro Barra da Tijuca. We are sorry for not having met your expectations. At Novotel, we aim at providing high-level service to each of our clients, therefore your feedback is very important to us. Be sure that we will take the appropriate measures to handle the issue and avoid future occurrences. Once again, thank you for letting us know about your experience and and to clarify your doubts please, contact: h8184-gm@accor,com.br Sincerely, Ronaldo Grapiglia

Good standard but need improvements

TripAdvisor rating 3.0/5

Andre P Family - 08/02/2018 TripAdvisor review

Although the Hotel follows the Novotel standard we have face some issues with the noise of the AC, room with some improvement needed and breakfast with plastic glasses. The food was also cold and far from the novotel quality.

Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Ronaldo Grapiglia General Manager Novotel Rio de Janeiro Barra da Tijuca.

RIO MARAVILHA

TripAdvisor rating 5.0/5

383joaog Couples - 14/01/2018 TripAdvisor review

We loved our travel and stayed in Novotel Barra. It was wonderful. The hotel is in front of a blue and beautiful ocean and a beatiful beach with a big ciclocicle. l The staff are excellent We reccomended.

Thank you for letting us knows about your experience at Novotel Rio de Janeiro Barra da Tijuca. We are sorry for not having met your expectations. At Novotel, we aim at providing high-level service to each of our clients, therefore your feedback is very important to us. Be sure that we will take the appropriate measures to handle the issue and avoid future occurrences. Once again, thank you for letting us know about your experience. Sincerely,

Great facilities, poor service

TripAdvisor rating 4.0/5

luiz m Family - 12/01/2018 TripAdvisor review

We asked for reservation for the New Year's Eve dinner in October 2017, they said they would return when they had the reservations available. I arrived at the hotel on Dec 28, I requested the reservation for the supper, they told me that there was no availability. Complained with management, they said they would give me a solution. On 31 they called me offering a table after a reorganization of the space. I had already hired another place and I was very upset. In addition the service at the pool and at breakfast was poorly prepared to cater for guests and mostly children. Unsatisfactory experience.

We deeply appreciate your comment related to your experience as a guest of Novotel Rio de Janeiro Barra da Tijuca. Such information will be shared with our teams, and I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Sincerely,

Sad

TripAdvisor rating 3.0/5

489viniciusc Couples - 28/09/2017 TripAdvisor review

People are not polite or friendly and prices are high. Unfortunately,that is the rule In Rio de Janeiro. Moreover, The was not Totally clean and the bed was smaller than I had Imagined. In order to avoid unconfortable situation And problems, just avoid Rio de Janeiro

Thank you for letting us knows about your experience at Novotel RJ Barra da Tijuca. We are sorry for not having met your expectations. At Novotel, we aim at providing high-level service to each of our clients, therefore your feedback is very important to us. Be sure that we will take the appropriate measures to handle the issue and avoid future occurrences. Once again, thank you for letting us know about your experience. Sincerely, Ronaldo Grapiglia General Manager

Great place for holidays in Rio de Janeiro

TripAdvisor rating 5.0/5

578beatrizd Couples - 14/09/2017 TripAdvisor review

464/5000 Novotel is a great option in Barra da Tijuca, Rio de Janeiro. The hotel is very clean and the staff are very friendly and helpful. The location is excelent, facing the beach, with shopping malls, supermarket, restaurants and bars very close by.The hotel has a very good structure, with restaurant, bar, gym, sauna and a wonderful swimming pool with sea view. It was once again comfortable and very satisfying.

We very much appreciate your comments regarding your stay at the Novotel RJ Barra da Tijuca. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Reception and friendly

TripAdvisor rating 4.0/5

proberto_ol Couples - 20/06/2017 TripAdvisor review

I like all the services at the Hotel, very professional employees. The room room is clean, good installations, in front off the wonderful beach. The restaurants had many food options. My e-mail? proberto-ol@uol.com.br.

Prezado Sr. Paulo Roberto, Agradeço imensamente seus comentários aqui no site do TripAdvisor. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Em uma próxima oportunidade, estique sua estada para aproveitar nossa Feijoada no Sábado! Espero recebê-los novamente em breve. Atenciosamente, Ronaldo Grapiglia Gerente Geral

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