ibis budget Basel City

ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.3/5 754 reviews

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Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI in hotel and the city

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

Telephone +41 61 317 40 00

Fax +41 61 317 40 10
  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS:47.545044, 7.599613

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

2 breakfasts

Our accommodation(s)

Built in 2014, ibis budget Basel City features 194 rooms in a modern, relaxed design with everything you need, including air conditioning and free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  754 reviews

TripAdvisor Rating  3.5/5  658 reviews

Good stay

Customer review rating 4.5/5

Ash Families - Confirmed reviews ALL

Good service & Breakfast was great if you travel by car confirm the parking first , overall it was great experience

The staff are excellent and very helpful, but the bed was not comfortable.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The check-in experience was perfect, and we found the staff to be quite helpful. But none of our party got a good night's sleep. The beds are just not very comfortable.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The mattress were changed last year following the ibis budget standards. For more comfort, we recommend you to book ibis or ibis Styles with better mattesses. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City Team

Helpful staff, good location

Customer review rating 4.0/5

Rachel B. Families - Confirmed reviews ALL

We needed an overnight stay and it was fine for that. The room was very compact and a bit warm- there is air con but it didn’t make a big difference. Breakfast was fine. Staff at reception were really helpful and it is well linked by trams

Cheap but Fancy

Customer review rating 5.0/5

Hunter Solo - Confirmed reviews ALL

Rooms were impeccable, and super high-tech. Although I was only there overnight.

Average at best

TripAdvisor rating 3.0/5

Mark R Friends getaway - TripAdvisor review

After staying in a lessor ibis in Zurich that was outstanding. I was hopeful of at the least the same but possibly more. It was in fact we less. Big rooms. Good bathrooms , Spotless clean. ( need I say that , as Switzerland is the cleanest place on the planet) Good underground parking. 21 francs a night. I think that’s okay for city hotel. However for me that’s where the positives end. The breakfast was shambolic. Milk for cereal is only available through the coffee machine. So you need to wait the coffee and tea line. I asked why they can’t put the milk and separate jars. The answer was, it’s for health reasons in case it get to warm. WHAT! It wouldn’t be in jar for mot than five minutes. Also selection was poor. Juice machine was also broke. The staff seemed totally flustered by everything. The staff at reception were efficient but no more than that, and I believe front desk in all hotels should be not just efficient but actually warm and friendly. The location is average , but it suited our purpose.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is confusing and a lot of persons think ibis is the same as ibis budget but ibis is 2-3 stars hotel and ibis budget 1 star, you might know also ibis Styles which is 3 stars, so there is a big difference between ibis and ibis budget. Your expectations are not met and I can fully understand that. Please rest assured we take your feedback regarding breakfast very seriously and will follow up internally, in order to avoid future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Basel City

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Other web-users rate our hotel

  • 684 reviews 8.6/10 Location
  • 1,041 reviews 5.2/10 Room
  • 791 reviews 9.3/10 Service
  • 25 reviews 9.3/10 WiFi
  • 608 reviews 3/10 Comfort
  • 459 reviews 8.7/10 Breakfast
  • 371 reviews 8.4/10 Cleanliness
  • 88 reviews 5.1/10 Amenities

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