Novotel Basel City

Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,278 reviews

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Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Telephone +41 61 306 68 68

Fax +41 61 306 68 69

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Your meetings and events

Our air-conditioned conference and seminar rooms are bathed in natural light and feature state-of-the-art conference equipment. They provide space for up to 250 people. Five rooms can be combined into an area of 344 sq. ft. to 2067 sq. ft. With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Room descriptions and layouts

7 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The modern, spacious Novotel rooms are adaptive to your individual needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,278 reviews

TripAdvisor Rating  4.5/5  641 reviews

Friendly Staff

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The staff is very friendly and the room was really comfortable.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Basel City

Business stay

Customer review rating 3.5/5

Mike Business - Confirmed reviews ALL

one night business stay

Great staff, comfortable room, very clean and quiet

Customer review rating 4.5/5

Amy Solo - Confirmed reviews ALL

Spotlessly clean rooms, very comfortable, quiet (soundproofed windows) and fantastic staff. Very professional and helpful. The only issue was with the AC, which was permanently hot despite lowering the temperature to 17.5 degrees. Slightly uncomfortable sleep as a result. Other than that - faultless

Dear Amy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Novotel Basel City

Friendly staff, clean, well located, functional

Customer review rating 4.5/5

Manuel Business - Confirmed reviews ALL

I always feel welcome at the Novotel Basel, the staff is gentle and ready to assist. The rooms are very comfy and spacious, I like the nespresso machine in the room! The tram stops are 1 minute away and the station 15 minutes walking distance.

Dear S., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will share the comment to our kitchen staff regarding the availability of fruits and its quality. Thank you for your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Basel City

Very Good Stay in Basel

Customer review rating 4.5/5

Shamsul I. A. Couples - Confirmed reviews ALL

Wife & myself were supposed to be staying in Luzern for 2 nights, but somehow, the apartment we booked can't find our reservations in their system, despite we had the booking confirmation. Decided to go to Basel instead. Chose Novotel since it was nearby to train station and also the main places to visit. Made the bookings while sitting at Luzern train station. We were given a very warm welcome by the front desk staff, Mr Koji who explained to us the places to visit in Basel and also a brief explanation of the hotel. Breakfast was also good, but limited due to our Halal requirement. However, the staff at the breakfast coffee house was also very helpful & friendly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Novotel Basel City

In partnership with TripAdvisor

Other web-users rate our hotel

  • 527 reviews 8.2/10 Location
  • 737 reviews 8/10 Room
  • 708 reviews 8.9/10 Service
  • 14 reviews 8.8/10 WiFi
  • 551 reviews 9.1/10 Breakfast
  • 263 reviews 8.4/10 Cleanliness
  • 212 reviews 5.7/10 Food

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