Novotel Basel City

Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,227 reviews

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Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

Telephone +41 61 306 68 68

Fax +41 61 306 68 69
  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS:47.545049, 7.599613

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Your meetings and events

Our air-conditioned conference and seminar rooms are bathed in natural light and feature state-of-the-art conference equipment. They provide space for up to 250 people. Five rooms can be combined into an area of 344 sq. ft. to 2067 sq. ft. With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Room descriptions and layouts

7 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

The modern, spacious Novotel rooms are adaptive to your individual needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,227 reviews

TripAdvisor Rating  4.5/5  631 reviews

Certificate of excellence 2022

Good relaxed stay with great breakfast

Customer review rating 4.5/5

Mark Families - Confirmed reviews ALL

We had one of the larger rooms to stay with our 2 children. The room was spacious, clean and well equipped. It had a separate toilet and the bathroom both a shower and bath. The shutters were great to block all the daylight so the room is fully dark. A small flaw was the operation of the shutters sometimes went automatically, which led to the children waking up in the late evening. Check in and all went via the internet in advance, very convenient. Breakfast was great, also for the children. Enough to choose from. Outside you're a small leap away from the tram station, which you can use free of charge during the stay. Absolutely a recommendation for families on a city trip.

Dear E., Thank you for taking the time and trouble to complete a survey following your recent stay at the Novotel Basel City. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again. Yours sincerely, Novotel Basel City

Excellent stay

Customer review rating 5.0/5

Ana B. Families - Confirmed reviews ALL

We were walk-in guests. Fortunately for us, they had availability. The hotel is well located, offering free tram tickets, staff is really friendly. The room was in a perfect condition.

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Basel City

Good location, clean room and comfortable bed

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We enjoyed our one night stay in a family room and were especially pleased with the comfort of the sofa bed.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Basel City

Nice hotel with good tram connection to the city centre

Customer review rating 4.0/5

Katie Couples - Confirmed reviews ALL

Hotel felt clean and modern. The free tram pass was a much appreciated bonus for getting into the city centre quickly. Main down side was that the hotel parking is very difficult to find because of the one-way road system and lack of signage - clearer guidance on this as part of the booking confirmation would have been helpful. Welcome from reception on arrival was a bit austere but ok.

Dear Mrs. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Basel City

Good stay

Customer review rating 5.0/5

Fahad Families - Confirmed reviews ALL

One of best hotels i hade

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Basel City

In partnership with TripAdvisor

Other web-users rate our hotel

  • 507 reviews 8.1/10 Location
  • 718 reviews 7.9/10 Room
  • 680 reviews 8.8/10 Service
  • 10 reviews 9.6/10 WiFi
  • 537 reviews 9.1/10 Breakfast
  • 246 reviews 8.4/10 Cleanliness
  • 211 reviews 5.7/10 Food
  • 23 reviews 5/10 Bar

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