Hotel - Pullman Auckland
Pullman Hotel Pullman Hotel

Pullman Auckland Hotel

4.0/5 3,067 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

DELOITTE1 km / 0.62 mi FONTERRA0.1 km / 0.06 mi LUMLEY BUILDING0.5 km / 0.31 mi WESTPAC1 km / 0.62 mi
ERNST AND YOUNG1 km / 0.62 mi HSBC1 km / 0.62 mi VERO CENTRE0.3 km / 0.19 mi

Congress centre

AOTEA CENTRE1 km / 0.62 mi

Exhibition and convention centre

ASB SHOWGROUNDS CTR6.5 km / 4.04 mi

Your meetings and events

Pullman Auckland is one of the largest conferencing and banqueting hotels in the city, with 16 dynamic meeting and event spaces to accommodate a combined capacity of more than 2,300 attendees.Princes Ballroom is a grand-scale venue for conference, dinner, cocktail, weddings and exhibition events, with a ceiling height of 4.1 metres (at its highest point).Top of the Town, with capacity for 130, offers unsurpassed views making it the perfect spot for a wedding reception or cocktail party. Complimentary WiFi is provided everywhere.

Pullman Auckland Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GALLERY 1 51 m2 2 m 35 15 20 24 30
REGATTA ROOM C 88 m2 2 m 30 12 16 24 30
PULLMAN BOARDROOM 90 m2 2 m 0 0 18 0 0
GALLERY 2 97 m2 2 m 100 30 32 65 80
REGATTA ROOM B 108 m2 2 m 30 12 16 24 40
GALLERY 3 127 m2 2 m 120 42 44 65 100
PRINCES BALLROOM B 177 m2 4 m 100 35 30 80 90
REGATTA ROOM D 221 m2 2 m 200 40 40 120 160
PRINCES BALLROOM A 257 m2 4 m 250 40 30 120 120
REGATTA ROOM A 272 m2 2 m 100 30 30 90 120
PRINCES TERRACE 300 m2 0 m 200 0 0 0 120
TOP OF THE TOWN 320 m2 2 m 100 30 50 80 130
GALLERY 390 m2 2 m 200 0 0 130 220
PRINCES BALLROOM C 393 m2 4 m 350 50 194 220 280
REGATTA ROOM 690 m2 2 m 320 0 0 0 300
PRINCES BALLROOM 827 m2 4 m 900 0 0 450 650
    • Flipchart
    • Soundproof areas for greater confort
    • Videoconferencing
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Catering available
    • Certified Conference Hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 329 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Turn down service
    • Safe deposit box
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Wide working desk
    • DDI - Direct Dialing In
    • Baby bed
    • Air conditionning with individual remote
    • Satellite and Cable Televisionoffering a wide range of channels
    • High speed transmission line
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 17,565 reviews

Our guest reviews for
Pullman Auckland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,067 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Andrew S Business - 27/01/2020 TripAdvisor review
« Professional and personal care »

The team at the Pullman hotel in Auckland consistently provide warm, friendly hospitality - which is why I choose to stay with them regularly. Justine and the team are always looking to create a very positive customer experience during stays, and they provide little delighters to frequent travellers which are appreciated. The location is great - the restaurant food is very good and the staff from reception, restaurant, concierge and other services: excellent

Anonymous Business - 23/01/2020 Confirmed reviews ALL
« Great service »

Great service welcoming great rooms menu changes

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Pania, Your review has us blushing! It is always our great pleasure to welcome you and your compliments are our best reward! We look forward to welcoming you again and again! Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

T Families - 23/01/2020 Confirmed reviews ALL
« Needs renovation »

The place needs an upgrade in facilities.

Michelle C. Couples - 23/01/2020 Confirmed reviews ALL
« Wonderful! »

My husband & I stayed at the Pullman for a couple nights on our honeymoon, and we loved the hotel! The staff was very friendly, the hotel lovely, great location, beautiful rooms & very comfortable beds. Hope we can come back someday!

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Mrs C., Your review has us blushing! It was our great pleasure to welcome you for such a nice occasion and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? Congratulations once again on your wedding and we hope that we can welcome you again soon. Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Lore Couples - 23/01/2020 Confirmed reviews ALL
« Comfortable bed »

Our Check-in & room was good and the bed was really comfortable, the club lounge was nice but had limited food items and the service was really poor. The menu was fancy, food was good, but overpriced and had nothing for the guests wanting a simpler meal.

rossrutherford31 23/01/2020 TripAdvisor review
« Pullman Hotel 2-day Stay »

Enjoyed the stay. Room very clean, well presented and quiet with good view of harbour. Enjoyed the welcome drink (as Accor ALL club members). Did not have breakfast so cannot comment on quality or options.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Russ, Thank you for your beautiful review! We love to read that you enjoyed your stay and could take advantage of our views on the harbour. We appreciate your loyalty and we hope that we can welcome you again soon for you to experience everything we have to offer (breakfast can't be missed next time!) We hope to see you soon, Justine & The Pullman Auckland Family

Cc22 Couples - 22/01/2020 Confirmed reviews ALL
« Good location and good sized room »

Well located to central city, very comfortable size room and bathroom, bottled water left each day was very welcome after a hot day.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Mrs C.,, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. We believe that breakfast is the best part of waking up so we're glad that you loved it. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Yogesh Solo - 22/01/2020 Confirmed reviews ALL
« great place to stay with family while visiting Auckland »

great location, excellent staff, good ambience, tasty food and professional services

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Yogesh, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anna E. Couples - 22/01/2020 Confirmed reviews ALL
« Well located »

Overall we like your hotel. We come each year for the tennis and stay with you. I don't think we have ever been recognised as return guests, although our anniversary is always acknowledged with a sweet treat. Each time I ask for an upgrade (I work in hospitality) and each time I have been told we have been upgraded. I am not sure what to, the rooms seem to get smaller each year, and I am pretty certain there is no lower room category. We were in room 1116. Also having the second towel etc in the wardrobe is absolutely ludicrous, who would think to look there? I thought housekeeping had just not put it in the room, as other bathroom amenities (such as the soap) were missing. It was annoying. The beds are very comfortable and linen is nice. It is time for an upgrade in the bathrooms.

Grant S. Couples - 22/01/2020 Confirmed reviews ALL
« Weekend break »

Ok stay, lift noise was noticeable as our room was one back from the lifts, the breakfast team struggled with service both mornings, the heating elements couldn’t keep the food hot, had to ask for refresh of empty juice canters etc.

Mary M. Couples - 22/01/2020 Confirmed reviews ALL
« Well located. Everything within walking distance of the city. Plus the tennis. »

As expected from previous visits.

Jason Business - 22/01/2020 Confirmed reviews ALL
« Lovely »

Great food, the best breakfast that we have had on our trip so far!

Dean Families - 22/01/2020 Confirmed reviews ALL
« Tiring walk hilltop location »

Disappointed with the old carpet dated furnishings heavy bathroom door was really annoying. Pool facilities were excellent tiled area surround was dangerous and slippery. Walking to the city was a bit of a chore as it you had to navigate a steep incline ( one of those Uber scooters ) Parking was expensive if it was free I would have hired a car the whole time of my stay. The staff were helpful and friendly.

Janet Families - 22/01/2020 Confirmed reviews ALL
« Met expectations »

Great service, friendly people.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Janet, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Martin Families - 22/01/2020 Confirmed reviews ALL
« Loved the facilities »

We spent a lot of time in the pool and related facilities. We thought they were excellent and well maintained

Matthew Couples - 21/01/2020 Confirmed reviews ALL
« Some good, some bad! »

Love the location for the ASB tennis classic and some elements of this trip were amazing, but other elements were found wanting unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Matthew, Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We're sorry to see that we didn't fully meet your expectations during your stay. Please rest assured that we are listening to your comments and are definitely taking this on board. We're pleased however that we were a great location for attending the tennis tournament. Please contact me directly next time you are planning to visit Auckland and I will personally organise your stay with our undivided attention. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Louis Families - 21/01/2020 Confirmed reviews ALL
« Really poor service - Emil service manager a disgrace »

We were unable to book directly with the hotel after calling. we proceeded to book with expedia. Upon check in we were told that we could not accumulate accor club points as the booking was with a third party - even though we could not book directly with the hotel; who even knows why. Emil the service manager was horrendously arrogant and rude and did nothing to remedy the situation even when we could show our mobile call log to show we had indeed called the hotel. Emil gave us filthy looks whenever we passed reception again. I would never stay here again. There are so many options in Auckland - don't bother staying here. Rooms are old and dated also. Tried to book on the accor app also but could not book. Also when we pulled into the hotel the conciege did not even attempt to help us take the bags out of the car, he waited for my partner and son to unload and then progressed to tell us that our car was in the way despite having requested valet parking.

Roy J. H. J. Families - 21/01/2020 Confirmed reviews ALL
« Everyone at the Pullman was courteous and helpful. »

We had the 3 bedroom suite and it was great for our visiting NZ family members to enjoy the view of the harbor and quay. Room service was excellent and the food was of high quality in the restaurant, the bar and the delivery to the room. Thank you for the great stay and we always enjoyed our stay at the Pullman. We plan to return on our next trip to Auckland.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Mr H., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and your family and we're glad to hear that you had a great stay with us! Julie and the entire Pullman Auckland Family will be very pleased to read your kind words. We look forward to welcoming you back for your next visit to Auckland. Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Pete Families - 21/01/2020 Confirmed reviews ALL
« Super lux »

Had a super comfortable stay with family. Loved the pool

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Pete, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon for another great stay and fun at the pool,, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Girish Solo - 21/01/2020 Confirmed reviews ALL
« good room service, clean, great location »

good room service, clean, great location

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Mr V.,, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

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