Pullman Auckland Hotel & Apartments

Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.3/5 270 reviews

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Hotel extras

  • Certified ALLSAFE

  • One of Auckland's largest 5-star residential & conferencing hotels with 16 event venues

  • 324 hotel rooms suites and self-contained apartments with spectacular city and Harbour view

  • Power Fitness and award-winning Luxe Spa

  • Tapestry Grill & Omni Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street
1010 AUCKLAND
New Zealand

Telephone +64 9-353 1000

Fax +64 9-353 1002

  • SKYBUS:  SKYBUS - Airport 10 Customs Street East

  • By plane

    AUCKLAND INTERNATIONAL At 23km / 14.29 miles - Shuttle paying

  • By plane

    AUCKLAND INTL At 21km / 13.05 miles

  • By boat

    AUCKLAND FERRY At 0.85km / 0.53 miles

  • By car

    STATE HWY NORTH At 0.6km / 0.37 miles

  • By car

    STATE HWY SOUTH At 0.6km / 0.37 miles

  • By train

    BRITOMART TANSPORT At 0.8km / 0.5 miles

GPS:-36.848281, 174.770271

Companies

  • DELOITTE 1 km / 0.62 mi
  • ERNST AND YOUNG 1 km / 0.62 mi
  • HSBC 1 km / 0.62 mi
  • LUMLEY BUILDING 0.5 km / 0.31 mi
  • VERO CENTRE 0.3 km / 0.19 mi
  • WESTPAC 1 km / 0.62 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TAPESTRY GRILL

Like a tapestry artwork from days of old that travelled from country to country, Tapestry Dining is influenced by the modernity of the world and the countries that encompass it. A unique culinary experience awaits you at Tapestry.

Your meetings and events

Pullman Auckland is one of the largest conferencing and banqueting hotels in the city, with 16 dynamic meeting and event spaces to accommodate a combined capacity of more than 2,300 attendees. Princes Ballroom is a grand-scale venue for conference, dinner, cocktail, weddings and exhibition events, with a ceiling height of 4.1 metres (at its highest point). Top of the Town, with capacity for 130, offers unsurpassed views making it the perfect spot for a wedding reception or cocktail party. Complimentary WiFi is provided everywhere.

Room descriptions and layouts

16 

meeting rooms

From 1 to 1,000 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  270 reviews

TripAdvisor Rating  4.0/5  3,136 reviews

A great hotel

Customer review rating 4.5/5

Albert L. Couples - Confirmed reviews ALL

We only stayed the 1 night but it was very good with a large room with everything a person could need.

Kia Ora Mr L., Thank you for your review! It was our great pleasure to welcome you and we're thrilled to see that you enjoyed your stay. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Google (https://g.page/r/Cc07NHwhuZ9jEAI/review). We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Great service

Customer review rating 5.0/5

Marilyn C. Couples - Confirmed reviews ALL

Very helpful staff

Kia Ora Marilyn, Thank you for your review! It was our great pleasure to welcome you and we're thrilled to see that you enjoyed your stay. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Google (https://g.page/r/Cc07NHwhuZ9jEAI/review). We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Close to where I was working

Customer review rating 4.5/5

Bill R. Business - Confirmed reviews ALL

Staff were excellent. Room was fine. Food good.

Kia Ora Mr R., Thank you for your review! It was our great pleasure to welcome you and we're thrilled to see that you enjoyed your stay. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Google (https://g.page/r/Cc07NHwhuZ9jEAI/review). We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Good to be back

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I have stayed at the Pullmann many times before, even during the pandemic when only the Residence Tower was available. It was good to be able to drive to the front of the hotel again (despite the stairs being broken). I noticed that the Lobby had a changed since before the Pandemic. The general sitting area is now no longer closed off so to speak but has see-through curtains. The furniture seems to have the upholstery upgraded, but the most striking difference was the reception area. I do agree it probably needed an upgrade, but I can't help to feel that this was not it. I have no idea what the designer thought of it, but it looks like a WW2 Bunker with camo paint on the walls. I was not impressed at all and felt a sense of doom each time I had to go past it. Frankly, it's awful and unfinished. How about some nice panorama photos of Auckland or New Zealand itself or some Maori artwork or photos of it ( I am a professional weaver and photographer and can give some ideas)? Something that looks more welcoming and warmer, not as offputting. I talked to some of the staff, and they agree with me (but guess can't say anything to management). On a positive note, though, the premium lounge that was on the top floor is now on the ground floor, making it easier for all guests (even the ones from the Residence Tower) to access but even there, I feel it needs a bit more attention. I was there about 15min after it opened, and most of the food was already gone and not replenished while I was there for a good 45 minutes... staff did come in and remove used plates and glasses, but nobody filled up the bread basket for instance... Having said all that, I did have an enjoyable stay and will stay again as this is always my preferred hotel when in Auckland. I just wanted to raise those issues to help make it even better:-) Other than that, nice new furniture and cutlery in the restaurant for breakfast (and the breakfast is outstanding!) and super clean rooms. Friendly staff as always, cant rate them highly enough.

Pleasant experience

TripAdvisor rating 5.0/5

Thomson170 Business - TripAdvisor review

Again, a relaxing time with friendly and helpful staff and really good service in the restaurant and bar. Our room was comfortable and clean as was the rest of the hotel. Our welcome when we pulled up in the car was friendly and helpful and both check in and check out were of a good standard.

Kia ora, Great to see that you had a great stay with us! Thank you for your review and for your compliments to our Team. It was our great pleasure to welcome you back and we hope to see you again soon. Justine & The Pullman Auckland Family

In partnership with TripAdvisor

Other web-users rate our hotel

  • 81 reviews 8.6/10 Location
  • 205 reviews 6.6/10 Room
  • 278 reviews 8.5/10 Service
  • 99 reviews 7/10 Food
  • 49 reviews 9.4/10 Pool
  • 49 reviews 8.3/10 Cleanliness
  • 45 reviews 7.9/10 Breakfast
  • 40 reviews 4.7/10 Value

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