WIFI/Internet Access- Advantage 1
- Advantage 2
- Advantage 3
- Advantage 4
- Advantage 5
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
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Parking
- Private indoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- Reception open 24 hours a day
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Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Hotel location
Bakhrushina Street Ownership 11
115054
moscow
russian federation
- Metro : Zamoskvoretskaya, Paveletskaya
- DOMODEDOVO At 42.8km / 26.59 miles
- PAVELETSKY At 0.75km / 0.47 miles
GPS : 55.735788, 37.635190
Companies and event centres nearby
Company
Exhibition centre
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| ARMAND | 25 m2 | 0 m | 0 | 0 | 10 | 0 | 0 |
| KNOPP | 25 m2 | 3 m | 0 | 0 | 10 | 0 | 0 |
| MOROZOV A+B | 90 m2 | 3 m | 66 | 30 | 0 | 51 | 60 |
| BAKHRUSHIN BALLROON | 140 m2 | 4 m | 150 | 50 | 60 | 100 | 80 |
| TRETYAKOV+MOROZOV | 240 m2 | 3 m | 192 | 54 | 0 | 132 | 170 |
Our rooms
Classic Room with 1 double bed
Individual air conditioning control, WIFI, functional work space, laptop safe, rain shower, bath amenities, hairdryer, LCD TV, cable/satellite channels, coffee and tea facilities, mineral water and fitness center included in the price.
Classic Twin Room with twin beds
Individual air conditioning, WIFI, ergonomic work area, laptop safe, tropical shower, bath amenities, hairdryer, LCD TV, cable/satellite channels, coffee/tea-making facilities, mineral water and fitness center included in the price.
Privilege Room with 1 double bed
Individual air conditioning, WIFI, laptop safe, tropical shower, bath amenities, bathrobe and slippers, daily newspaper, LCD TV, cable/satellite TV channels, Nespresso coffee machine, minibar, fitness center and parking included in the price.
2-bedroom Premier Suite
Premier Suite (756 sq. ft.) with lounge, dining room, 2 bedrooms, bathtub and shower; offers a great view over the rooftops of old Moscow from the panoramic windows on the top floor. Nespresso coffee machine, fitness center, WIFI + parking are free.
Junior Suite with 1 double bed and Sofa
Spacious 37-m room featuring individual air conditioning, WIFI, laptop safe, rain shower, toiletries, bathrobe and slippers, daily newspaper, LCD TV, cable/satellite TV channels, Nespresso coffee machine and minibar. Fitness center and parking available.
- 149 rooms
- 100% non-smoking hotel
- 6 rooms for people with reduced mobility
- Baby bed
Our restaurants and bars
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- Sun
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- Sun
Fine cuisine and a selection of excellent wines, exceptional service and the designer restaurant interior create the cozy atmosphere of a true gourmet restaurant.
- Mon
- Tue
- Wed
- Thurs
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- Sun
- Mon
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- Sun
Come and enjoy this unique ambiance. This bar is ideal to get together, chill out and linger in the evening, or meet in a relaxed space during the day.
Our guest reviews for
Mercure Moscow Paveletskaya
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Moscow Paveletskaya. We are very happy that our hotel is your constant choice during all these years. I will pass your comment about breakfast choice to our management. And Alexey sends you best wishes! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Guest experience Manager
Dear Mr. Florian, We very much appreciate your comments regarding your last stay at the Mercure Moscow Paveletskaya. It is always a pleasure to receive positive feedback especially from such a loyal guest! I will share your comments with our team. I am very happy that all our team was able to help you! We are always waiting for you back to Mercure! Sincerely, Valeriya Kozlova Guest experience manager
Dear Mr. Alyoshin, We very much appreciate your comments regarding your stay at the Mercure Moscow Paveletskaya. It is always a pleasure to receive such a positive feedback. I passed your comment to our Front Office team. They send you best wishes! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Guest experience Manager
Dear Mr. S., Thank you for choosing our hotel Mercure Moscow Paveletskaya and sharing you’re your feedback. I am very sad to hear that you did not enjoy your stay with us this time. We made an internal investigation about your comment of check-in process. Unfortunately at the moment of your arrival there was a big queue which did not allow to make a fast check-in for you despite the fact that we prepared your room in advance with online registration. When you arrived to reception desk my colleague did her best to provide your room keys faster. Please accept our apologies for this inconvenience. We will make an additional training for our front office team in the way to avoid these situations. Cleaning service in our hotel is available since 9 a.m. till 5 p.m. If you have any preferences about the time of room cleaning please do not hesitate to let us know. We will be happy to make you stay more comfortable! I hope that you will give us a possibility to welcome you back and improve your last stay’s impression. Wishing you all best! Best Regards, Valeriya Kozlova Guest experience Manager
Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Valeriya Kozlova Guest experience Manager
Dear Mr. G., Thank you very much for your review! We are very happy that you liked our surprise! Thank you again for sharing your experience, and hope to see you soon! Sincerely, Valeriya Kozlova Guest experience Manager
Dear Michael S., We very much appreciate your comments regarding your stay at the Mercure Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Guest experience Manager
Dear 432andreasv, Thank you very much for your constant choice of our hotel. It is really great reward for us that you come back! We are very pleased to hear that you rate our hotel very high. We do appreciate your warm feedback and look forward to welcoming you back at Mercure Moscow Paveletskaya! Best Regards, Valeriya Kozlova Guest experience Manager
Dear Mr. G., It is always great pleasure to welcome you in our hotel! We are very happy that you loved our small surprise! Your positive emotions is the greatest reward for us! Thank you for being our loyal guest. We are really happy to welcome you each time! Best Regards, Valeriya Kozlova Guest experience Manager
Dear Kourti P., We very much appreciate your comments regarding your stay at the Mercure Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Guest experience Manager
Dear Mr. M., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. I added your preference about bathtub to your profile so we will be happy to fulfill your request upon hotel availability during your next stays. I am also sorry for caused inconvenience regarding refill of water and bath amenities. I passed you comment to our Housekeeping Manager to avoid such situations during next stays. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Valeriya Kozlova Guest experience Manager
Dear nataliazaborovska, Thank you for your nice review of our Mercure Paveletskaya! We are happy you were fully satisfied with our services, location and breakfast. We work hard every day in order our guests feel welcome, comfortable and positively emotional. Looking forward to welcoming you back! Best Regards, Valeriya Kozlova Guest experience Manager
Dear Flure1, Let us thank you for taking your time and posting such a positive and detailed review regarding your recent stay at Mercure Moscow Paveletskaya! It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Valeriya Kozlova Guest experience Manager
Dear LilaK_11, Thank you for your great review of Mercure Moscow Paveletskaya! We are very happy that you enjoyed your stay in our hotel! Special thanks for kind words about our team. This is the greatest reward for us! We are doing our best to make each guest feeling like at home and I am happy that we did it to you! We always wait for you back to Mercure Moscow Paveletskaya! Sincerely, Valeriya Kozlova Guest experience Manager
Dear Mr. Gershunovich, Thank you for taking your time and sharing your experience about the stay in Mercure Moscow Paveletskaya. We are very sorry to hear that you did not like provided service. We made an investigation regarding your comments. We provided the room due to your preferences but you decided to change the room because of city maintenance works outside the hotel. You accepted this offer. So we did our best to match your preferences. I will appreciate if you contact me via h8… and give more details about our team work. These comments will be very useful for us and help to improve our service! We really hope to welcome you back and make the best impression! Sincerely, Valeriya Kozlova Guest experience Manager
Dear George M, Thank you for your kind review of Mercure Paveletskaya! We will be happy to see you back:) If you have some specific suggestions how we can upgrade our wellness center - I'd love to take it into consideration:) Pease e-mail me directly at h8223-gm@accor.com and I'll revise it thoroughly. Looking forward for your next arrival, Warm regards, Alexandra Stryukova General Manager
Dear Kosuke M., We very much appreciate your comments regarding your stay at the Mercure Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Guest experience Manager
Dear Luke C., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valeriya Kozlova Guest experience Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
