ibis Moscow Kievskaya Hotel 3 stars

Customer review rating 4.5/5 5,717 reviews

ibis Moscow Kievskaya
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+ 16 Services

Hotel extras

  • High-quality service 24/7

  • Contemporary design

  • Open sun-lounge (for the summer)

  • Subway station within walking distance

  • Central location

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4957347360

Check-in from 14h00

Check out up to 12h00

  • By plane

    VNUKOVO At 39km / 24.23 miles

  • By train

    KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodation(s)

Standard Room with one double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Premium rooms with one large bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Bathroom products
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open from 12:00 to 23:00

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ibis Kitchen

Type of cuisine: International

IBIS BAR

Non contractual photo

ibis Bar is the perfect place to relax at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Moscow Kievskaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,717 reviews

tripadvisor

TripAdvisor Rating 4.0/5

425 reviews

Good location

Customer review rating 4.5/5

Andreas Business - 11/10/2020 Confirmed reviews ALL

Good location, good price-to-value ratio

Dear Andreas. We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Well located

Customer review rating 4.5/5

Irina A. Families - 29/09/2020 Confirmed reviews ALL

Good location, quik check in, help with lugguage

Dear Irina A., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya and your wonderful trip. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Nice stay

Customer review rating 4.5/5

Andrey Business - 16/03/2020 Confirmed reviews ALL

My staying was very nice. It was my stay for business reason. For me it was critical place of hotel, breakfast and good WiFi connection … and quiet!! Everything was nice!

Dear Andrey. Thank you for your feedback. We will be happy if you visit us again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

boring and tasteless

Customer review rating 4.5/5

Andrey Business - 10/03/2020 Confirmed reviews ALL

the personnel does a good job, very polite, attentive, tolerant to tired and whim guests. but the hotel is just dumb, located on top of a shopping mall, enormous mega-building taking entire block, small stand for taxis nearby is good; room clean and tidy but again just boring plain vanilla and I didn't like the water pressure -- easily too hot or too cold; breakfast was worst part of the stay perhaps -- poor choice and overcrowded tight food dispensing area, only two coffee machines and not enough mugs and people queuing and bumping into each other with their trays (with eggs and salted herring) near them; metal detectors and the security guards are obvious and in your way, military grade -looking professionals in suits and with very serious faces (good thing for safety? but I prefer places that don't need them at the entrance, receptions, cruising through bar late at night coldly looking into your eye ) .

Dear Andrey. Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service, we will discuss all the points in detail with the hotel managers. Regarding online check in, unfortunatly in Russia this convenient system does not work as well as we would like, but it allows you to save time of checking in procedure. We sincerely apologize for the inconvenience that was brought to you. Our team will be happy to welcome you back! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

A good place to stay

Customer review rating 4.5/5

Andreea Friends - 04/03/2020 Confirmed reviews ALL

clean

Dear Andreea. Thank you for scoring your experience with us. We will be glad to welcome you back at our hotel! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Best location

Customer review rating 4.5/5

Kadir A. Business - 26/02/2020 Confirmed reviews ALL

I like everything at all but the room service whenever I request it was unavailable I don’t know because of IBIS is a 3 star hotel May that’s why they didn’t provide the room service

Dear Abdul Kadir A., Thank you for your wonderful feedback about your stay in Ibis Moscow Kievskaya! We are very happy that we were able to meet your expectations and thank you for the comments on which we will work. We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good stay

Customer review rating 4.5/5

Ivan Business - 25/02/2020 Confirmed reviews ALL

Great location and personell.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good stay

Customer review rating 4.5/5

Victor S. Business - 20/02/2020 Confirmed reviews ALL

Everything was good

Dear Victor S., Thank you for your appreciation. We are glad that you liked to stay with us, we will be happy if you visit us again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Perfect location

Customer review rating 4.5/5

Ildi Solo - 12/02/2020 Confirmed reviews ALL

Perfect location, shopping mall, metro stop right next door, easy to move around from here. One of the best IBIS hotels I have ever experienced, more spacious room and more modern lobby than I got used to in IBIS hotels. Staff was very helpful with good command of English. Check-in, check-out were smooth and very quick.

Dear Ildi, We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good location but lack of cleanness

Customer review rating 4.5/5

Elena D. Business - 07/02/2020 Confirmed reviews ALL

I stay here due to location for work reasons but whenever I may book Radisson across the road I book it

Dear Elena D., Please, accept our apologies for caused inconveniences regarding towels in your room it is shock. Next time do not hesitate to contact reception team. We will do our best to solve the problem. We will certainly take into account all your valuable comments and share them with the management of the ibis brand. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good place with bad WiFi

Customer review rating 4.5/5

Bobby E. Business - 03/02/2020 Confirmed reviews ALL

The room was clean, the staff was nice and helpful. The only problem was the internet connection. Sometimes it didn't work and when worked it was super slow.

Dear Bobby E., Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
Customer review rating 4.5/5

Nikita Solo - 27/01/2020 Confirmed reviews ALL

The hotel is great and the personnel is super friendly and helpful. The only problem was Wi-Fi connection which was very slow and almost unusable at times.

Dear Nikita, Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well located, good food, good beds, super service!

Customer review rating 4.5/5

Alex Solo - 26/01/2020 Confirmed reviews ALL

Very happy that i stayed here. All good!

Dear Alex, Thank you for sharing your opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nice place of location

Customer review rating 4.5/5

Andrei Business - 25/01/2020 Confirmed reviews ALL

Good location, very good staff. You need to do something with conditioning system. In winter it is quite hot in rooms and there is no way to get cool. When window is open it doesn't help to decrease the temperature in the room (+ with open window noise from streets is coming). So I would like to say thank you for hospitality. I was surprised with bar voucher - thank you!

Dear Andrei, We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Very helpful, friendly staff. Enjoyable stay.

Customer review rating 4.5/5

Anonymous Solo - 22/01/2020 Confirmed reviews ALL

I enjoyed staying in the Ibis hotel. It was clean, tidy, friendly, well situated and overall excellent. The only downside was that the heating was very warm and the air conditioning wasn't working to reduce the heat. Other than this I would definitely recommend this hotel and will visit again

Dear David P., We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great hotel and location

Customer review rating 4.5/5

Inna M. Solo - 21/01/2020 Confirmed reviews ALL

Overall great experience.

Dear Inna, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well located, Good stay, but poor front service

Customer review rating 4.5/5

Borworn B. Solo - 21/01/2020 Confirmed reviews ALL

I did a check-in at customer service front of the hotel. I was misunderstood about the Pre-Paid term because I'm having two trips before and didn't check my credit card statement (Pre-Paid is just an amount reservation). However, instead of explain this to me, the front service man and woman talked to me like I'm a funny guy who knows nothing. I've to searched myself a condition of pre-paid until I found out. Fornuately, there was another woman later and she talked nice to me and explained everything clearly.

Dear Borworn B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Mr

Customer review rating 4.5/5

Anonymous Couples - 17/01/2020 Confirmed reviews ALL

A very good efficient service

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Just Satisfactory

Customer review rating 4.5/5

Capt S. K. D. Families - 16/01/2020 Confirmed reviews ALL

Well, being part of Novotel group, facilities like hot water kettle, te, coffee, sachets not being provided in room. I had stayed in Par in Redission at St Petersburg was far superior then your hotel. Quite disappointed.

Dear Capt Sanjeev kumar D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

As always very good

Customer review rating 4.5/5

Kamran S. Couples - 09/01/2020 Confirmed reviews ALL

We were staying for one night only, but we enjoyed it. The hotel location is good, very good, hospitable and helpful staff. Clean and comfortable room.

Dear Kamran, Thank you for your positive feedback and high quality assessment. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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