Hotel - ibis Moscow Kievskaya
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Moscow Kievskaya Hotel

4.0/5 413 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 350 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.5/5 ALL Rating 5,556 reviews

Our guest reviews for
ibis Moscow Kievskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 413 reviews
Elena D. Business - 07/02/2020 Confirmed reviews ALL
« Good location but lack of cleanness »

I stay here due to location for work reasons but whenever I may book Radisson across the road I book it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena D., Please, accept our apologies for caused inconveniences regarding towels in your room it is shock. Next time do not hesitate to contact reception team. We will do our best to solve the problem. We will certainly take into account all your valuable comments and share them with the management of the ibis brand. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Bobby E. Business - 03/02/2020 Confirmed reviews ALL
« Good place with bad WiFi »

The room was clean, the staff was nice and helpful. The only problem was the internet connection. Sometimes it didn't work and when worked it was super slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bobby E., Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nikita Solo - 27/01/2020 Confirmed reviews ALL

The hotel is great and the personnel is super friendly and helpful. The only problem was Wi-Fi connection which was very slow and almost unusable at times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikita, Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Alex Solo - 26/01/2020 Confirmed reviews ALL
« Well located, good food, good beds, super service! »

Very happy that i stayed here. All good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for sharing your opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Andrei Business - 25/01/2020 Confirmed reviews ALL
« Nice place of location »

Good location, very good staff. You need to do something with conditioning system. In winter it is quite hot in rooms and there is no way to get cool. When window is open it doesn't help to decrease the temperature in the room (+ with open window noise from streets is coming). So I would like to say thank you for hospitality. I was surprised with bar voucher - thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrei, We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Solo - 22/01/2020 Confirmed reviews ALL
« Very helpful, friendly staff. Enjoyable stay. »

I enjoyed staying in the Ibis hotel. It was clean, tidy, friendly, well situated and overall excellent. The only downside was that the heating was very warm and the air conditioning wasn't working to reduce the heat. Other than this I would definitely recommend this hotel and will visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear David P., We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Inna M. Solo - 21/01/2020 Confirmed reviews ALL
« Great hotel and location »

Overall great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inna, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Borworn B. Solo - 21/01/2020 Confirmed reviews ALL
« Well located, Good stay, but poor front service »

I did a check-in at customer service front of the hotel. I was misunderstood about the Pre-Paid term because I'm having two trips before and didn't check my credit card statement (Pre-Paid is just an amount reservation). However, instead of explain this to me, the front service man and woman talked to me like I'm a funny guy who knows nothing. I've to searched myself a condition of pre-paid until I found out. Fornuately, there was another woman later and she talked nice to me and explained everything clearly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Borworn B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Couples - 17/01/2020 Confirmed reviews ALL
« Mr »

A very good efficient service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Capt S. K. D. Families - 16/01/2020 Confirmed reviews ALL
« Just Satisfactory »

Well, being part of Novotel group, facilities like hot water kettle, te, coffee, sachets not being provided in room. I had stayed in Par in Redission at St Petersburg was far superior then your hotel. Quite disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Capt Sanjeev kumar D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Kamran S. Couples - 09/01/2020 Confirmed reviews ALL
« As always very good »

We were staying for one night only, but we enjoyed it. The hotel location is good, very good, hospitable and helpful staff. Clean and comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamran, Thank you for your positive feedback and high quality assessment. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Marco Business - 06/01/2020 Confirmed reviews ALL
« Very good »

Convenient location veri good service great breakfast slow Wifi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco, Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Alfredo Solo - 06/01/2020 Confirmed reviews ALL
« good experience »

I know Ibis hotel and i always reserve with this brand. Modern hotel with good technology in all services, very clean, kind person at reception, in Moscow kievskaya the position is perfect cause i arrive from Vnukovo airport directly with aeroexpress to hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfredo, Thank you for your wonderful feedback about your stay in Ibis Moscow Kievskaya! We are very happy that we were able to meet your expectations. We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Family - 06/01/2020 TripAdvisor review
« worse ibis ever »

i didn't spect much from ibis. as a platinum member, i knew what i should get from which accor hotel brands. but this ibis Moscow Kievskaya gave mw the worse ibis experience ever, starting from the reservation process throughout the whole stay. the only good point is the location. the hotel is next to metro station where it connects to 3 metro lines and just crossing the street from a shopping mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear karankorn_kh, Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. We will be very grateful if you send us detailed information about the inconvenience of your stay to email: h8225-fb3@accor.com. We will be happy to figure out this minuses and make every effort to ensure that they do not happen again. Warmest regards, Elena Simone Guests Experience Manager

Wing L. S. Friends - 04/01/2020 Confirmed reviews ALL
« Very nice »

Glad to have free bottled water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wing Lam S., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Christoph W. Couples - 01/01/2020 Confirmed reviews ALL
« Once again. And not for the last time. »

Friendly professional welcome. Fast check-in. Clean comfortable rooms. Very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christoph W., We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Yi Couples - 31/12/2019 Confirmed reviews ALL
« A satisfying experience »

The room is clean and comfortable, the service is good and the breakfast is satisfactory. Convenient transportation, near the subway station and shopping center.

Evgeniia Solo - 29/12/2019 Confirmed reviews ALL
« Comfortable stay »

Thank you for your hospitality. Special thanks to Jenna and Soleh from F&B. They deliver perfect service. I know Ibis hotels represent budget option of Accor hotels but nevertheless I think you should place a small kettle in rooms. Even if guests steal it from time to time. But sometimes I really needed hot water to take some medicine but nope, no kettle, dear guest. Housekeeping is great. FO is very helpful as well. Looking forward to staying with you again.

Bob Friends - 29/12/2019 Confirmed reviews ALL
« Great Location »

We spent 2 nights here and found the hotel very comfortable and situated in a great location to the metro. Most points of interest were only few metro stops away. Red Square was only 2 stops away. Reception staff were great. ( Thanks Diana and Yulia). There help and advice was really appreciated. Would definitely stay again.

Gary H. Solo - 28/12/2019 Confirmed reviews ALL
« Another great stay »

The best things about the IBIS Hotel is its consistency. This is something I have not seen in other hotels. Every stay you know what there will be. Always a comfortable bed, a clean room and friendly staff.

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