Novotel Moscow Kievskaya Hotel 4 stars

Name: Novotel Moscow Kievskaya
Address: MOSCOW, 121059, RUSSIAN FEDERATION
Telephone: (+7)4956605353
Rating: 4.6

Customer review rating 4.6/5 4,591 reviews

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+ 21 Services

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Novotel Moscow Kievskaya Hotel

Hotel that makes every moment matter

On behalf of the whole team, I am happy to welcome you to the Novotel Moscow Kievskaya. We will do everything possible to provide you with the brightest and most positive experience!

Vincent Dujardin, Hotel Manager

Novotel Moscow Kievskaya is well located for both tourists and business travelers: just across the street is the Kievsky Railway Station, the subway and bus stations are 5-minute walk away. The Kremlin and Red Square are in 10 minutes by car, and the Moscow river enbankment with a river tram station is just a 5-minute walk away. Nearby there is a large mall Evropeiskiy with a movie theater. In a half-hour walk across the Borodino Bridge lies the Arbat district with its famous theaters and museums.

There are spacious rooms of various categories with free Wi-Fi, the InBalance by Novotel Wellness fitness center with a swimming pool and sauna, an underground parking, 12 meeting rooms and a Gourmetbar by Novotel restaurant with a picturesque view.

Hotel extras

Excellent location in the heart of the capital, near the metro and Kievsky train station
Contemporary rooms in various categories
Restaurant serving Russian and international cuisine and a cozy bar open 24/7
InBalance spa center with swimming pool
The ideal location for your business meetings and events

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Private indoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
- Russian
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Cash machine
Porter

Swimming pool
- Pool
- Indoor heated pool
Fitness centre
Well-being
- Hammam
- Sauna

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 h
- Opening hours : Week-end 24 h

12 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Novotel Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4992401051

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
VNUKOVO At 39km / 24.23 miles
By train
KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Your meetings and events

- Height 2 m
- Theatre style 30 participants
- U-shaped Room 10 participants
- Board-room 10 participants
- Classroom style 15 participants
- Banquet 15 participants
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 10 participants
- Board-room 10 participants
- Classroom style 15 participants
- Banquet 10 participants
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 10 participants
- Board-room 10 participants
- Classroom style 15 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 10 participants
- Board-room 10 participants
- Classroom style 15 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 25 participants
- Classroom style 25 participants
- Banquet 40 participants
- Height 3 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 25 participants
- Classroom style 25 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 25 participants
- Classroom style 25 participants
- Banquet 40 participants
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 25 participants
- Classroom style 25 participants
- Banquet 50 participants
- Height 6 m
- Theatre style 70 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 35 participants
- Banquet
Configuration is not available for this hotel
- Height 6 m
- Theatre style 80 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 35 participants
- Banquet 70 participants
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 30 participants
- Board-room 35 participants
- Classroom style 40 participants
- Banquet 50 participants
- Height 6 m
- Theatre style 160 participants
- U-shaped Room 70 participants
- Board-room 70 participants
- Classroom style 80 participants
- Banquet 100 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
British pullman	38 m²	2 m	30 participants	10 participants	10 participants	15 participants	15 participants
Red arrow	38 m²	2 m	30 participants	10 participants	10 participants	15 participants	10 participants
Royal scotsman	38 m²	2 m	30 participants	10 participants	10 participants	15 participants
Silk road	38 m²	2 m	30 participants	10 participants	10 participants	15 participants
Danube express	71 m²	2 m	50 participants	25 participants	25 participants	25 participants	40 participants
Trans-siberian express	71 m²	3 m	50 participants	25 participants	25 participants	25 participants
Andean express	75 m²	2 m	50 participants	25 participants	25 participants	25 participants	40 participants
Glacier express	75 m²	2 m	50 participants	25 participants	25 participants	25 participants	50 participants
Orient express 1	85 m²	6 m	70 participants	30 participants	30 participants	35 participants
Orient express 2	91 m²	6 m	80 participants	30 participants	30 participants	35 participants	70 participants
Maharaja's express	146 m²	2 m	50 participants	30 participants	35 participants	40 participants	50 participants
Orient express 1+2	176 m²	6 m	160 participants	70 participants	70 participants	80 participants	100 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Meeting room
Audio and video equipment
Video equipment
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs. .

Superior Room with double bed

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Business Room with 1 double bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Room, 2 Single Size Beds

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Executive Room with one double bed and sofa

Max. number of persons: 4
Area: From 38 m² / 409 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

GOURMET BAR BY NOVOTEL

Type of cuisine: International

Enjoy breakfast, lunch and dinner in the convivial setting of the restaurant, which overlooks the picturesque landscape of the surroundings of Moscow. Special menu available for events and business activities.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

NOVOTEL BAR

At the bar or in the main hall, you are surrounded by an atmosphere of high-quality service. The bar menu offers drinks for business meetings and getting together with friends. The Novotel hotel bar is open 7 days a week, 24 hours a day.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

great location

Andrey M. Business - 27/03/2020 Confirmed reviews ALL

everything easy, fast and excellent breakfast

Dear Andrey M., thank you for the sharing your opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

well located, clean, tidy, friendly

Ekaterina Business - 25/02/2020 Confirmed reviews ALL

well located, clean, tidy, friendly

Уважаемая Ekaterina K., Спасибо большое за великолепный отзыв о пребывании в нашем отеле! Мы рады, что Вы хорошо провели у нас время и надеемся скоро увидеть Вас снова. С уважением, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Very good location, breakfast, service

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Staying in this hotel already 2nd time, and will definitely stay more. Very good location, just 3min from Metro statiin, great connections to airports or any Moscow district. Big shopping mall in the same building, even better just accross the street. Hotel itself is great, both room and breakfast. As well.as pool and fitness center. Recommended!

Dear Armands S., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

such an amazing hotel

Alan G. Couples - 20/02/2020 Confirmed reviews ALL

Absolutely fabulous hotel and room design, location of the Front Office and restaurant, open mind and polite staff, late check-out as complimentary benefit - there are things made my stay amazing and memorable. But i expected more from breakfast for this price. I’m sure i’ll be back soon. My heart belongs to Accor Family. You really made me feel welcome!

Dear Alan G., Thank you for the time you took to fill out the questionnaire on the results of your stay. I'm glad that you have positive overall impression about the hotel. Each guest feedback for us really contributes to our development and valuable feedback allows us to eliminate the emerging shortcomings to improve service. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good place

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Good hotel very close to the Kyevskaya station, clean and comfortable.

Dear Guest, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Excellent as well

Alex S. Solo - 19/02/2020 Confirmed reviews ALL

Excellent as well

Dear Alex S., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Novotel standing

ElianeValerie66 Business - 19/02/2020 TripAdvisor review

Novotel standing implying cleaness, service level, etc. The hotel is very well located, with Metro next door - 15 minutes from touristic sites - Bolshoi/Kremlin - Very good and wide breakfast choices.

Dear ElianeValerie66, Thank you for scoring your experience with us. We will be glad to welcome you back at Novotel Moscow Kievskayal! Best regards, Elena Simone Guests Experience Manager

Well Located

Drew Business - 06/02/2020 Confirmed reviews ALL

I was originally booked into th eIBIS hotel. But it seems that they were overbooked and I was upgraded to the Novotel.

Dear Drew, Thank you for taking the time to share your feedback. Let me kindly explain that we relocated you complimentary due to high occupancy, but we can not provide free breakfast, just accommodation. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Hotspot in Moscow

Paoxx Friends - 03/02/2020 Confirmed reviews ALL

We had a very comfortable stay in Novotel Kievskaya, front desk was very attentive and helpful since we came to check in during late night. It was pretty nice vacation time, we definitely back here again.

Dear PaoxX, Thank you for your wonderful feedback about your stay in Novotel Moscow Kievskaya! We are very happy that we were able to meet your expectations. We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Unwelcoming, will not return to this hotel

Peter A. Solo - 02/02/2020 Confirmed reviews ALL

Whilst the room was clean, quiet and comfortable, the whole experience was spoiled by the complete lack of welcome at the reception arrival. I don't think I even saw a smile on the receptionist, let alone any words of welcome (did somebody die??) - the whole conversation was stupid - "You have already paid for one night, do you want to cancel this and pay for the whole two nights at the end, or to continue as it is?" - why am I even being asked this, seems stupid to me, should have been explained? The whole conversation focussed around finance. Didn't even ask me if it was first time to the hotel, nor where I was coming from, or offer to help on anything else to do with the stay. He pointed out where the lifts were and that was it. No introduction to the hotel facilities, no real feeling of warmth or welcome, it was so off hand, it came across as completely rude. I have never before experienced such a bad welcome at a hotel, and for this reason, will not return to Novotel Kievskaya. In this day, when there is so much more competition in the hotel space, and with other options such as Airbnb, you should be doing everything to make guests feel welcome - why not offer them a free tea or coffee as a welcome token? (doesn't cost much to provide!) More importantly, why not introduce the restaurants (i.e. sell!!!), bar, pool, gym, let alone any other facilities that the hotel offers, probably a lot that I am not even aware of. If its too much for the receptionist to tell the guest, why not give them an introduction letter. When people stay in a hotel, they want to feel welcome, warm and happy! Human touch is very important.

Dear Peter A, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We sincerely apologize for the inconvenience at the reception, we will definitely conduct an educational conversation with the employee, as this is not the level of service that we strive to provide! As well let me kindly explain that in our wellness zone we have free tea in assortment and fresh green apples for aur guests. We promise that we will fix the errors! Look forward to see you again. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good stay

Igor Business - 28/01/2020 Confirmed reviews ALL

Swim pool was closed when I stayed.

Dear Igor, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. Let me kindly explain that the was planned and we sent information to the email. We sincerely apologize for the inconvenience that was brought to you. Look forward to see you again. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great welcome!

Ada E. Couples - 25/01/2020 Confirmed reviews ALL

Thank you very much for the kind personal attention to my arrival. It was very pleasant!

Dear Ada, Thank you for your wonderful feedback about your stay in Novotel Moscow Kievskaya! We are very happy that we were able to meet your expectations. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Alex Solo - 20/01/2020 Confirmed reviews ALL

Excellent as usual

Dear Alex, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

good and reliable hotel chain

Anton Solo - 11/01/2020 Confirmed reviews ALL

all was of standard Novotel quality. perfect location. cost of the breackfast is exhorbitant (even for Moscow) so didn't take it

Dear Anton, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great. I enjoyed my stay at Novotel

Leigh-anne F. Solo - 10/01/2020 Confirmed reviews ALL

Friendly staff at reception, they were very helpful. Breakfast was great and room was comfortable. Great location Thanks

Dear Leigh-Anne F., We appreciate for the rating of your stay with us, it's an honor to receive such feedback. We hope you will visit our hotel again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Could be better this time

Michael Families - 06/01/2020 Confirmed reviews ALL

I don't know, may be this was due to pre New Year rush, but service was not the best this time, we were 4 persons and needed there blankets, but almost everyday only two was left after the room cleaning, it was very annoying to ask for extra blanket almost everyday. Last day our minibar was not refilled, so we had to call to reception again. We stayed at Adagio at the same building before and our experience was much better. The positive thing was that checking-in was pretty efficient and fast.

Dear Michael, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. You are right, during the New Year holidays there was a high occupancy. We would like to sincerely apologize for the inconvenience caused. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Best location

Naula Families - 01/01/2020 Confirmed reviews ALL

location is front of metro and mall

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sergey Families - 23/12/2019 Confirmed reviews ALL

It was excellent stay as usual:)

BEST STAY IN MOSCOW EVER

Hamed F. Solo - 22/12/2019 Confirmed reviews ALL

I TRAVEL MOSCOW EVERY 3 MONTH, IT WAS MY EVER BEST STAY AT YOUR HOTEL. REALLY EVERYTHING WAS GREAT. CLEAN ROOM, HELPFUL RECEPTION, KIND STAFFS, MODERN HOTEL, GREAT LOCATION, NICE ROOM SERVICE AND VERY NICE HOUSEKEEPING SERVICE. I AM THANKFUL FOR SUCH LEADERSHIP TO MANAGE THIS HOTEL IN VERY NICE SITUATION. CERTAINLY I WILL BACK TO YOUR HOTEL

Locally is good

Dzhan Couples - 15/12/2019 Confirmed reviews ALL

All is good

Dear Dzhan, thank you for the sharing your opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Our most recent 20 reviews

In partnership with TripAdvisor

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