Aparthotel Adagio Moscow Kievskaya 4 stars

Customer review rating 4.6/5 2,373 reviews

Aparthotel Adagio Moscow Kievskaya
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+ 17 Services

Hotel extras

  • Fully equipped kitchen in every room

  • The atmosphere of coziness

  • Room service 24/7

  • In Balance Wellness Center with Pool

  • Downtown location

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • Room service
Business services
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Aparthotel Adagio Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4957347360

Check-in from 14h00

Check out up to 12h00

  • By train

    KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodations

Studio for 2 people twin beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Studios

Our guest reviews for
Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,373 reviews

tripadvisor

TripAdvisor Rating 4.5/5

197 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Stay until check out time

Customer review rating 4.6/5

Dudley M. Couples - 16/03/2020 Confirmed reviews ALL

Hi, My Fiance and I always use adagio when in Moscow, feels like a second home. As a gold Member, i am due a room upgrade and a late check out if available.... Never had had a room upgrade, normally able to check out at 6pm which is perfect, as my flight is at 23:50 from DME When i checked in, i asked for the late checkout as it fits in perfectly with my flight as mentioned earlier. I thought all was sorted, until we called to check that our checkout was still at 6pm, and the receptionist told us no, it was at 12, they needed the room. I asked if we could be moved to a studio or another room for until 6pm, but was told all was sold out. Strangely though, i could book any room description online as there was space available I understand the "if available" term, just don't lie to me, don't appreciate it Dudley

Dear Dudley M., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. We are happy to provide late check-out if these rooms are available, but there was a high load on the day of your departure. We sincerely apologize for the inconvenience that was brought to you. Look forward to serving you again. Sincerely, Elena Simone, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Location is perfect for me.

Customer review rating 4.6/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Staff is always friendly and very helpful.

Dear John, Thank you for your positive feedback and high quality assessment. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great location, breakfast, and value for money

Customer review rating 4.6/5

T. S. Families - 24/02/2020 Confirmed reviews ALL

Booked a 1-bedroom with 30% discount, good variety of breakfast buffet served at Novotel, the apartment is well equipped and looked very new

Dear T. Tyson, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Comfort and convenience

Customer review rating 4.6/5

World T. Business - 18/02/2020 Confirmed reviews ALL

I thoroughly enjoyed the experience at the Adagio Moskva Kievskaia. I liked the convertible bed which made living there during the day more spacious. The bed (mattress) itself was firm, but not too firm, and comfortable, contrary to what another reviewer said. Definitely a newer mattress and I slept well, the hotel was quiet. The kitchen was perfectly adequate for a short stay, although contains no basic food at all except salt, pepper, instant coffee, and tea. There is a second table to pull out from the desk, and two chairs, so that you can eat at a table. A well-stocked supermarket is located in the basement of the mall next door. The hotel has two restaurants and both are good; next door is Eataly and across the street is a food court in the mall. I enjoyed the hotel's small fitness room, it had everything I needed to do my regular work out including weight machines, stretchy bands, mats, a Pilates circle, and small hand weights; the pool is 17.5 meters long, so you can actually swim for exercise. They give you a nice robe and towel and a locker at the fitness center.

Dear World T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great location

Customer review rating 4.6/5

Thitikorn Friends - 18/02/2020 Confirmed reviews ALL

The location is excellent next to metro station and department store

Dear Thitikorn, Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! We are very happy that we were able to meet your expectations. I will definitely pass Your comment to Elena, I'm sure she will be very pleased! We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
Customer review rating 4.6/5

Andrey Business - 10/02/2020 Confirmed reviews ALL

Basically I am not satisfied because of 2 reasons: the bed and the available space. Actually I just compare to Ibis Kievskaya, only that alternative solution, where I regularly stay. I was expecting to find a better room, but in fact it was not: horrible bed (it fills 100% synthetic) ans lack of space - to much useless furniture. So Adagio is definitely not my format.

Dear Andrey, Thank you for taking the time to share your feedback. I am sorry to hear that you encountered such shortcomings. Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. Your comments will be surely taken into account for taking appropriate measures to improve the service. It is our hope to welcome you back to our hotel! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Room equipment

Customer review rating 4.6/5

Paoxx Friends - 10/02/2020 Confirmed reviews ALL

Location is outstanding which's 2 minutes walk to subway. Room was clean and fully equipped with kitchen amenities.

Dear PaoxX, Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! We are very happy that we were able to meet your expectations. We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Manager’s personal note and the wine was excellent

Customer review rating 4.6/5

Traveling Business - 09/02/2020 Confirmed reviews ALL

Always a pleasure to stay at this hotel in Moscow. It’s too bad the Adagio hotels in France don’t have this level of service.

Dear Traveling, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nice apart hotel efficient location

Customer review rating 4.6/5

Alex Business - 03/02/2020 Confirmed reviews ALL

Nice apart hotel near Kievsky railway station, metro and shopping center. Perfect service and breakfast. Harder bed, but it depends what do you like. Refused to make me upgrade. Not usual as at other Adagios in Moscow I got it easily. Perfect breakfast. Recommend this hotel.

Dear Alex, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let me kindly explain that according to ALL loyalty program by ACCOR an upgrade is available from Gold status (for Platinum and Diamond as well), As we see in program you have Silver status, and other benefits: 1)Priority Welcome, 2)Late check-out, 3)Welcome drink. Look forward to seeing you again. Best regards, Elena Simone Guests Experience Manager. NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Perfect hotel, great service, great location

TripAdvisor rating 4.5/5

mwinterink Couples - 09/01/2020 TripAdvisor review

Good stay, all was perfect. No comments. Nice beds, bathroom was complete and big. Kitchen was very nice and complete. Breakfast is incredible, fresh food, a lot of choice. Employees are very helpful and kind.

Dear mwinterink, We very much appreciate your comments regarding your stay at the Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Elena Simone Guests Experience Manager

Nice room and good location

Customer review rating 4.6/5

Mack Friends - 08/01/2020 Confirmed reviews ALL

Neat subway, supermarket and restaurants. The room is clean with temperature that we can control. Overall we loved it.

Dear Eakapol K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well equipped apartment

Customer review rating 4.6/5

Ken C. Families - 06/01/2020 Confirmed reviews ALL

Services: Most staff were not friendly especially the security guards. Room: My room was a 2-bed room apartment, well equipped and good design. Wifi: Very slow at night, almost all Accor properties has the same problem, very disappointed.

Dear Ken C, Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! We are very happy that we were able to meet your expectations and thank you for the comments on which we will work. We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

I will be glad to stay at your hotel again

Customer review rating 4.6/5

Angelica Families - 29/12/2019 Confirmed reviews ALL

Everything was great. I liked the hotel a lot. The only thing I did not like - the mattress and the pillow were not comfortable. I know that you had a choice of pillows, but I did not have time to deal with it, so pretty suffered at nights.

Perfect

Customer review rating 4.6/5

Frederick A. Friends - 26/12/2019 Confirmed reviews ALL

Perfect stay. Games for teenagers and adults to play during taking a drink. Security where really nice every day during my stay. The room was really clean. I highly recommend 10/10

The stay was satisfactory overall.

Customer review rating 4.6/5

Rachel L. Solo - 26/12/2019 Confirmed reviews ALL

The experience was satisfactory. The once weekly cleaning services need to be improved. Sometimes the bath towels are not changed but just folded and put back on the shelf with the clean towels. Same for the bedsheets, hand towel and wipe cloth. When asked to change, the young housekeeping staff said the hand towel and wipe cloth are still clean. Cleaning is once a week so even if these items don’t look dirty, I expect them to be changed.

Very nice.

Customer review rating 4.6/5

Tatiana Families - 23/12/2019 Confirmed reviews ALL

We liked everything.

Dear Tatiana, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

excelent

Customer review rating 4.6/5

N/a Business - 15/12/2019 Confirmed reviews ALL

everything excellent, better than Novotel or Radisson slavianka, best from all Accor hotel in Europe I did stay

Dear N/A, Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel comfortable and safe. We strive to improve the service every day focusing on the wishes of our guests. I thank you for your comments. I am very glad your stay at the hotel was pleasant for you and left you with a positive impression! Thank you for appreciating the efforts of our colleagues, they will be very pleased to hear about your feedback. we will consider them Kind regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sushant P.

Customer review rating 4.6/5

Sushant P. Business - 13/12/2019 Confirmed reviews ALL

It was a shot stay for a night.

Good room, but terrible check-in process

Customer review rating 4.6/5

Alex V. Couples - 25/11/2019 Confirmed reviews ALL

Check-in process took about 20 min and during this time i was just waiting for someone to confirm that room is available.

Dear Alex V, Thank you for your feedback about your stay in Adagio Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. Please, accept our apologies for caused inconveniences regarding long waiting at the reception. Next time do not hesitate to contact reception team. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Accor bookings

Customer review rating 4.6/5

Dudley M. Couples - 18/11/2019 Confirmed reviews ALL

My girlfriend and I and very happy with the staff and he hotel of Aparthotel Adagio Moscow Kievskaya. However, the Accor people and website needs improvement, i always book through the Accor website because i am a gold member with there establishment. Unfortunately, there is always a problem with the room i requested, as the Accor website does not pass this information on the the Adajio staff. I have requested that the Accor booking website confirms the room availability before confirming my booking, because if they do not have the room i am looking for i will stay somewhere else. To my frustration, i always have issues when i arrive at the hotel, and i always have to change rooms after a day or 2 to get into the room type i requested Its frustrating after a 17 hour flight, to have to fight with the people at Adajio, whose fault its not even Something needs to be done about this......

Dear Dudley M., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Let me kindly explain that the reservation was made initially for a room with two separate beds. When you arrived all rooms with one double bed were sold and the next day our colleagues moved you as soon as there was a free room. We sincerely apologize for the inconvenience that was brought to you. Look forward to serving you again. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
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