Hotel - Aparthotel Adagio Moscow Kievskaya
Adagio Hotel Adagio Hotel

Aparthotel Adagio Moscow Kievskaya

4.5/5 170 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Our apartments

  • 149 apartments
  • 100% non-smoking hotel
  • 6 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our apartments fittings
4.7/5 ALL Rating 2,156 reviews

Our guest reviews for
Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 170 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alex V. Couples - 25/11/2019 Confirmed reviews ALL
« Good room, but terrible check-in process »

Check-in process took about 20 min and during this time i was just waiting for someone to confirm that room is available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex V, Thank you for your feedback about your stay in Adagio Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. Please, accept our apologies for caused inconveniences regarding long waiting at the reception. Next time do not hesitate to contact reception team. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Dudley M. Couples - 18/11/2019 Confirmed reviews ALL
« Accor bookings »

My girlfriend and I and very happy with the staff and he hotel of Aparthotel Adagio Moscow Kievskaya. However, the Accor people and website needs improvement, i always book through the Accor website because i am a gold member with there establishment. Unfortunately, there is always a problem with the room i requested, as the Accor website does not pass this information on the the Adajio staff. I have requested that the Accor booking website confirms the room availability before confirming my booking, because if they do not have the room i am looking for i will stay somewhere else. To my frustration, i always have issues when i arrive at the hotel, and i always have to change rooms after a day or 2 to get into the room type i requested Its frustrating after a 17 hour flight, to have to fight with the people at Adajio, whose fault its not even Something needs to be done about this......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dudley M., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Let me kindly explain that the reservation was made initially for a room with two separate beds. When you arrived all rooms with one double bed were sold and the next day our colleagues moved you as soon as there was a free room. We sincerely apologize for the inconvenience that was brought to you. Look forward to serving you again. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Maninder B. Business - 11/11/2019 Confirmed reviews ALL
« Satisfactory »

The house keeping was below par in this visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maninder B., Thank you for your feedback. Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anna M. Families - 09/11/2019 Confirmed reviews ALL
« Comfortable and nice hotel »

Polite people, very good hotel. Everything perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA M., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Dmitrii Families - 04/11/2019 Confirmed reviews ALL
« Perfect »

Like at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitrii, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Serge Business - 27/10/2019 Confirmed reviews ALL
« Great evening except for service at breakfast »

Adagio quality is as expected. One thing that destroys any good experience at the place is the awful service at breakfast. I was 10 minutes before the end of breakfast time, so I saw many plates with food empty. I asked for omelette but they supposedly forgot to made it. 5 minutes before the end of breakfast time they started to close the food area and switched off the lites there. I complained to a manager and she told me that I can go and grab what I want in the dark closed place... Ridiculous!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serge! Thank you for your valuable comments. Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. Let me kindly explain that the Breakfast ends at 10 am on weekdays, and at 11 am on weekends and holidays. According to the Breakfast guidelines, the restaurant staff warns guests about the completion of Breakfast in 10 minutes.Turn off the lights begins after 10 am or 11 am, depending on day, but only after guests get plenty of food. Your valuable comments about omelet will be considered by the restaurant management. We hope for your understanding and will be glad to see you again as our guest to correct negative impression! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Business - 27/10/2019 TripAdvisor review
« Adagio as expected but awful breakfast service »

I was 10 minutes before the breakfast time end. Many food plates were empty, omelet was ordered but never delivered. 5 minutes before breakfast end they started to close the food area and switched off the light there. I complained to a manager and she said that I can go and grab something in the dark closed food station. Ridiculous service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Passport236299, Thank you for your valuable comments. Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. Let me kindly explain that the Breakfast ends at 10 am on weekdays, and at 11 am on weekends and holidays. According to the Breakfast guidelines, the restaurant staff warns guests about the completion of Breakfast in 10 minutes.Turn off the lights begins after 10 am or 11 am, depending on day, but only after guests get plenty of food. Your valuable comments about omelet will be considered by the restaurant management. We hope for your understanding and will be glad to see you again as our guest to correct negative impression! Best regards, Elena Simone Guests Experience Manager

Istvan Couples - 16/10/2019 Confirmed reviews ALL
« Great and quiet place »

Room was great, no noise even as close to the main railway station. Great reception and organisation. Price absolutely fine for what you get

Our hotel has responded to the review
Our hotel has responded to the review

Dear Istvan! Thank you for the time you took to fill out the questionnaire on the results of your stay. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Friends - 15/10/2019 Confirmed reviews ALL
« EXCELLENT!! »

A wonderful stay @ Aparthotel Adagio Kievskaya, the rooms are so clean and well equipped with all the appliances we could get in an apartment.. There is a big Mall nearby with 24 hours supermarket makes it so convenient for us.. Metro and fast food chains are nearby too..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Families - 09/10/2019 Confirmed reviews ALL
« Great!! »

Apartment was really comfortable and clean to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youngsook. Thank you for your appreciation. We are glad that you liked to stay with us, we will be happy if you visit us again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Apichat S. Business - 04/10/2019 Confirmed reviews ALL
« Good location, functional room »

Nice place, cozy room, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Apichat S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Iryna Business - 23/09/2019 Confirmed reviews ALL
« Super comfortable! »

Excellent experience which has met all expectations :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iryna, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Joanna Families - 18/09/2019 Confirmed reviews ALL
« great experience »

good facilities, excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Daniel Solo - 16/09/2019 Confirmed reviews ALL
« very nice and clean hotel »

good experience, clean and comfortable room, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We appreciate for the rating of your stay with us and hope you will visit our hotel again! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Gabriel Z. Couples - 15/09/2019 Confirmed reviews ALL
« Good »

I paid in advance for four nights and had to shorten my stay for one night. As a loyal Accor customer, I was expecting to be reimbursed for the last night but accepted that it was not possible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel Z., Thank you for your feedback about your stay in Adagio Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. Unfortunately your rate is non refundable and we cannot make a refund. Please, accept our apologies for caused inconveniences. We will be glad to see you again as our guest to correct negative impression! Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Lilya N. Families - 14/09/2019 Confirmed reviews ALL
« This is my 4th time in this hotel and we will come again »

This is ours 4th visit to moscow and all the times we stayed at the apart hotel adagio! We love it very much and we will come back on december Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilya N., Thank you for the time you took to fill out the questionnaire on the results of your stay. I'm glad that you have positive overall impression about the hotel. Each guest feedback for us really contributes to our development and valuable feedback allows us to eliminate the emerging shortcomings to improve service. We hope that you will visit again our hotel. Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Kyujin H. Friends - 14/09/2019 Confirmed reviews ALL
« More than comfortable. »

Concierges were impressive. They tried to care all of concerns of us. Especially they answered not just words but also action. Room was nice and clean so we could feel in agitpunkt even after hard schedule. Guards in the entrance were neat and reliable. Moreover, with kindness. If guests co-operate their appropriate request for safe, they will answer you as VIP. In Balance sharing by Novotel provided us necessary equipment for exercise. Self-laundry service had reasonable rates. I was happy and satisfied to stay here. I’ll consider this hotel top priority when I visit Moscow once again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyujin H., Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! On behalf of the entire team, we are truly delighted that you enjoyed your stay with us. We are glad that we were able to meet your expectations. We will be happy to see you again as our guest! Kind regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Jenny T. Families - 10/09/2019 Confirmed reviews ALL
« Spacious, convenient and excellent »

We stayed for 6 nights. Staff is very friendly and welcoming. The room is spacious. Kitchen is fully equipped. Fitness centre includes the typical gym, as well as pool, sauna and hammam. The location is convenient. We will come back when we visit Moscow next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny T.! Thank you for choosing Adagio Moscow Kievskaya! Thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. We will be glad to see you visiting us again! See you next time! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Bryce A. Couples - 07/09/2019 Confirmed reviews ALL
« Great location, space tight, clean tidy easy access »

Vert enjoyable helpful staff. No issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryce A., Thank you for scoring high your stay with us. Our team is very happy that we met your expectations! We look forward to welcoming you again! Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Hua W. Business - 07/09/2019 Confirmed reviews ALL
« Good accomdation »

Good accomdation, but hotel breakfast could be more choice everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hua W., Thank you for scoring high your stay with us. Our team is very happy that we met your expectations! We look forward to welcoming you again! Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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