Hotel - Aparthotel Adagio Moscow Kievskaya
Adagio Hotel Adagio Hotel

Aparthotel Adagio Moscow Kievskaya

4.5/5 188 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
    • Sauna

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our apartments

  • 149 apartments
  • 100% non-smoking hotel
  • 6 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our apartments fittings
4.6/5 ALL Rating 2,263 reviews

Our guest reviews for
Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 188 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 09/01/2020 TripAdvisor review
« Perfect hotel, great service, great location »

Good stay, all was perfect. No comments. Nice beds, bathroom was complete and big. Kitchen was very nice and complete. Breakfast is incredible, fresh food, a lot of choice. Employees are very helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mwinterink, We very much appreciate your comments regarding your stay at the Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Elena Simone Guests Experience Manager

Mack Friends - 08/01/2020 Confirmed reviews ALL
« Nice room and good location »

Neat subway, supermarket and restaurants. The room is clean with temperature that we can control. Overall we loved it.

Ken C. Families - 06/01/2020 Confirmed reviews ALL
« Well equipped apartment »

Services: Most staff were not friendly especially the security guards. Room: My room was a 2-bed room apartment, well equipped and good design. Wifi: Very slow at night, almost all Accor properties has the same problem, very disappointed.

Angelica Families - 29/12/2019 Confirmed reviews ALL
« I will be glad to stay at your hotel again »

Everything was great. I liked the hotel a lot. The only thing I did not like - the mattress and the pillow were not comfortable. I know that you had a choice of pillows, but I did not have time to deal with it, so pretty suffered at nights.

Frederick A. Friends - 26/12/2019 Confirmed reviews ALL
« Perfect »

Perfect stay. Games for teenagers and adults to play during taking a drink. Security where really nice every day during my stay. The room was really clean. I highly recommend 10/10

Rachel L. Solo - 26/12/2019 Confirmed reviews ALL
« The stay was satisfactory overall. »

The experience was satisfactory. The once weekly cleaning services need to be improved. Sometimes the bath towels are not changed but just folded and put back on the shelf with the clean towels. Same for the bedsheets, hand towel and wipe cloth. When asked to change, the young housekeeping staff said the hand towel and wipe cloth are still clean. Cleaning is once a week so even if these items don’t look dirty, I expect them to be changed.

Tatiana Families - 23/12/2019 Confirmed reviews ALL
« Very nice. »

We liked everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

N/a Business - 15/12/2019 Confirmed reviews ALL
« excelent »

everything excellent, better than Novotel or Radisson slavianka, best from all Accor hotel in Europe I did stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear N/A, Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel comfortable and safe. We strive to improve the service every day focusing on the wishes of our guests. I thank you for your comments. I am very glad your stay at the hotel was pleasant for you and left you with a positive impression! Thank you for appreciating the efforts of our colleagues, they will be very pleased to hear about your feedback. we will consider them Kind regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sushant P. Business - 13/12/2019 Confirmed reviews ALL
« Sushant P. »

It was a shot stay for a night.

Alex V. Couples - 25/11/2019 Confirmed reviews ALL
« Good room, but terrible check-in process »

Check-in process took about 20 min and during this time i was just waiting for someone to confirm that room is available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex V, Thank you for your feedback about your stay in Adagio Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. Please, accept our apologies for caused inconveniences regarding long waiting at the reception. Next time do not hesitate to contact reception team. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Dudley M. Couples - 18/11/2019 Confirmed reviews ALL
« Accor bookings »

My girlfriend and I and very happy with the staff and he hotel of Aparthotel Adagio Moscow Kievskaya. However, the Accor people and website needs improvement, i always book through the Accor website because i am a gold member with there establishment. Unfortunately, there is always a problem with the room i requested, as the Accor website does not pass this information on the the Adajio staff. I have requested that the Accor booking website confirms the room availability before confirming my booking, because if they do not have the room i am looking for i will stay somewhere else. To my frustration, i always have issues when i arrive at the hotel, and i always have to change rooms after a day or 2 to get into the room type i requested Its frustrating after a 17 hour flight, to have to fight with the people at Adajio, whose fault its not even Something needs to be done about this......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dudley M., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Let me kindly explain that the reservation was made initially for a room with two separate beds. When you arrived all rooms with one double bed were sold and the next day our colleagues moved you as soon as there was a free room. We sincerely apologize for the inconvenience that was brought to you. Look forward to serving you again. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Maninder B. Business - 11/11/2019 Confirmed reviews ALL
« Satisfactory »

The house keeping was below par in this visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maninder B., Thank you for your feedback. Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anna M. Families - 09/11/2019 Confirmed reviews ALL
« Comfortable and nice hotel »

Polite people, very good hotel. Everything perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA M., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Dmitrii Families - 04/11/2019 Confirmed reviews ALL
« Perfect »

Like at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitrii, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Serge Business - 27/10/2019 Confirmed reviews ALL
« Great evening except for service at breakfast »

Adagio quality is as expected. One thing that destroys any good experience at the place is the awful service at breakfast. I was 10 minutes before the end of breakfast time, so I saw many plates with food empty. I asked for omelette but they supposedly forgot to made it. 5 minutes before the end of breakfast time they started to close the food area and switched off the lites there. I complained to a manager and she told me that I can go and grab what I want in the dark closed place... Ridiculous!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serge! Thank you for your valuable comments. Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. Let me kindly explain that the Breakfast ends at 10 am on weekdays, and at 11 am on weekends and holidays. According to the Breakfast guidelines, the restaurant staff warns guests about the completion of Breakfast in 10 minutes.Turn off the lights begins after 10 am or 11 am, depending on day, but only after guests get plenty of food. Your valuable comments about omelet will be considered by the restaurant management. We hope for your understanding and will be glad to see you again as our guest to correct negative impression! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Business - 27/10/2019 TripAdvisor review
« Adagio as expected but awful breakfast service »

I was 10 minutes before the breakfast time end. Many food plates were empty, omelet was ordered but never delivered. 5 minutes before breakfast end they started to close the food area and switched off the light there. I complained to a manager and she said that I can go and grab something in the dark closed food station. Ridiculous service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Passport236299, Thank you for your valuable comments. Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. Let me kindly explain that the Breakfast ends at 10 am on weekdays, and at 11 am on weekends and holidays. According to the Breakfast guidelines, the restaurant staff warns guests about the completion of Breakfast in 10 minutes.Turn off the lights begins after 10 am or 11 am, depending on day, but only after guests get plenty of food. Your valuable comments about omelet will be considered by the restaurant management. We hope for your understanding and will be glad to see you again as our guest to correct negative impression! Best regards, Elena Simone Guests Experience Manager

Istvan Couples - 16/10/2019 Confirmed reviews ALL
« Great and quiet place »

Room was great, no noise even as close to the main railway station. Great reception and organisation. Price absolutely fine for what you get

Our hotel has responded to the review
Our hotel has responded to the review

Dear Istvan! Thank you for the time you took to fill out the questionnaire on the results of your stay. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Friends - 15/10/2019 Confirmed reviews ALL
« EXCELLENT!! »

A wonderful stay @ Aparthotel Adagio Kievskaya, the rooms are so clean and well equipped with all the appliances we could get in an apartment.. There is a big Mall nearby with 24 hours supermarket makes it so convenient for us.. Metro and fast food chains are nearby too..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Families - 09/10/2019 Confirmed reviews ALL
« Great!! »

Apartment was really comfortable and clean to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youngsook. Thank you for your appreciation. We are glad that you liked to stay with us, we will be happy if you visit us again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Apichat S. Business - 04/10/2019 Confirmed reviews ALL
« Good location, functional room »

Nice place, cozy room, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Apichat S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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