Aparthotel Adagio Moscow Kievskaya 4 stars

Basically I am not satisfied because of 2 reasons: the bed and the available space. Actually I just compare to Ibis Kievskaya, only that alternative solution, where I regularly stay. I was expecting to find a better room, but in fact it was not: horrible bed (it fills 100% synthetic) ans lack of space - to much useless furniture. So Adagio is definitely not my format.

Location is outstanding which's 2 minutes walk to subway. Room was clean and fully equipped with kitchen amenities.

Always a pleasure to stay at this hotel in Moscow. It’s too bad the Adagio hotels in France don’t have this level of service.

Nice apart hotel near Kievsky railway station, metro and shopping center. Perfect service and breakfast. Harder bed, but it depends what do you like. Refused to make me upgrade. Not usual as at other Adagios in Moscow I got it easily. Perfect breakfast. Recommend this hotel.

Good stay, all was perfect. No comments. Nice beds, bathroom was complete and big. Kitchen was very nice and complete. Breakfast is incredible, fresh food, a lot of choice. Employees are very helpful and kind.

Neat subway, supermarket and restaurants. The room is clean with temperature that we can control. Overall we loved it.

Services: Most staff were not friendly especially the security guards. Room: My room was a 2-bed room apartment, well equipped and good design. Wifi: Very slow at night, almost all Accor properties has the same problem, very disappointed.

Everything was great. I liked the hotel a lot. The only thing I did not like - the mattress and the pillow were not comfortable. I know that you had a choice of pillows, but I did not have time to deal with it, so pretty suffered at nights.

Perfect stay. Games for teenagers and adults to play during taking a drink. Security where really nice every day during my stay. The room was really clean. I highly recommend 10/10

The experience was satisfactory. The once weekly cleaning services need to be improved. Sometimes the bath towels are not changed but just folded and put back on the shelf with the clean towels. Same for the bedsheets, hand towel and wipe cloth. When asked to change, the young housekeeping staff said the hand towel and wipe cloth are still clean. Cleaning is once a week so even if these items don’t look dirty, I expect them to be changed.

We liked everything.

everything excellent, better than Novotel or Radisson slavianka, best from all Accor hotel in Europe I did stay

It was a shot stay for a night.

Check-in process took about 20 min and during this time i was just waiting for someone to confirm that room is available.

My girlfriend and I and very happy with the staff and he hotel of Aparthotel Adagio Moscow Kievskaya. However, the Accor people and website needs improvement, i always book through the Accor website because i am a gold member with there establishment. Unfortunately, there is always a problem with the room i requested, as the Accor website does not pass this information on the the Adajio staff. I have requested that the Accor booking website confirms the room availability before confirming my booking, because if they do not have the room i am looking for i will stay somewhere else. To my frustration, i always have issues when i arrive at the hotel, and i always have to change rooms after a day or 2 to get into the room type i requested Its frustrating after a 17 hour flight, to have to fight with the people at Adajio, whose fault its not even Something needs to be done about this......