Hotel - ibis Valparaiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Valparaiso Hotel

4.0/5 2,020 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in (Paying)
    • Late check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 2 bar(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Modern and inviting, the new ibis room has everything you need: a large bathroom, modern decor, a comfortable bed with a duvet, Internet access with free WIFI and a flat-screen TV with the best international channels.

  • 184 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Suite Box
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 ALL Rating 11,676 reviews

Our guest reviews for
ibis Valparaiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,020 reviews
Chris M. Business - 26/11/2019 Confirmed reviews ALL
« Friendly staff, comfortable bed and convienent location. »

We arrived earlier than expected after a very long day of travel and the staff got us checked I early and on short notice. Staff is very friendly and helpful. Rooms were very clean, air conditioners work great and the hot showers were wonderful. I will stay here again on my next visit.

Anonymous Business - 28/10/2019 Confirmed reviews ALL
« Terrible »

The worst service I have ever experienced in my entire life. The manager exhibited us to the police in the last curfew while we were toasting. It was so dangerous.

Sue A. Couples - 13/10/2019 Confirmed reviews ALL
« Great location above the metro station »

Good hotel, comfortable beds, friends staff

Macarena Y. Solo - 03/10/2019 Confirmed reviews ALL
« Confortable »

Agradable

Erick G. Couples - 29/09/2019 Confirmed reviews ALL
« Satisfactoria »

My only recomendation will be to have more amenities in the room, Such as a fridge and better decoration. Also if you are goung to offer breakfast staff member should not remove the food or stop providing hot coffee, eggs and other items 35 minutes before breakfast is over, I ask th e cook for more eggs and he sounded disappointed. Otherwise all the rest is ok

Rene A. Solo - 27/09/2019 Confirmed reviews ALL
« the hotel needs to implement a better maintenance schedule »

Receptionist needs to be available for clients on site and questions from outsiders should be answered by different personal; it's not nice to be waiting until the receptionists finish their outside phone calls. Towels need to be renewed. showers and hand wash need to be reviewed more often

Jfc Business - 14/09/2019 Confirmed reviews ALL
« Good »

VEry good

Anonymous Business - 10/09/2019 Confirmed reviews ALL
« Professional staff and good value were the key positive points. »

I found the staff quite helpful and friendly. The bed was comfortable and the view of the harbor very nice. The room was clean enough but more effort could be focused on cleaning the floor corners and the door thresholds in the bathroom. The pillows were lumpy and very uncomfortable; I prefer down pillows. There was no glass from which to drink tap water, nor bottled water available in the room. This was an inconvenience.

Carlos J. N. Couples - 03/09/2019 Confirmed reviews ALL
« No good »

I spent a night, but before sleep, the air conditioner was dropping and wet the floor, later we change room and the door didn't open until a service person help me to opened. And then, the air didn't work. So i was forced to sleep with open window

Ignacio Families - 01/09/2019 Confirmed reviews ALL
« Worst stay ever »

Pitiful place and terrible service

Sev Couples - 14/08/2019 Confirmed reviews ALL
« Perfect location, very friendly staff, value for money »

Great

Dan D. V. Couples - 30/07/2019 Confirmed reviews ALL
« Satisfied »

Cleaning and spaces were very nice, front desk was very rude and disappointing, receptionist joke us about my grey hair and ours age, felt like is a crime have a girlfriend in 30s being 40 years old.

Eugenia O. Business - 21/07/2019 Confirmed reviews ALL
« agradble »

cómodo, asequible, central

Tj S. Couples - 06/07/2019 Confirmed reviews ALL
« Interesting port operations »

We enjoyed the sea view rooms facing the port of Valparaiso. The room was large and the bed was comfortable. The location was the best. Across from several accessors, in top of a grocery store, food court, and the Metro station.

Cesar Solo - 29/06/2019 Confirmed reviews ALL
« super »

si

Daswy S. A. Business - 24/06/2019 Confirmed reviews ALL
« You need to improve your service »

Everything correct. But the girls in the check in desk and the girls in charge of the food don’t make an effort to attend you propperly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daswy S., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Moly Friends - 23/06/2019 Confirmed reviews ALL
« Very nice room »

The room we obtained was on the top floor with an “ocean side view”. It was nice but we were facing the shipping dock. We got the twin beds. And they were right next to each other. No space in between. The worst part is that the WiFi did not work. It was very limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fatima P., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Felipe Business - 06/06/2019 Confirmed reviews ALL
« Same old »

Nothing special. Outdated but cheap hotel in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Michal Couples - 02/06/2019 Confirmed reviews ALL
« הדירה במיקום מעולה ונוחה ביותר. »

The hotel is situated in a perfect place, you can walk by foot to the nice streets, close to the restaurants, the room is basic but you won't like to spend time in the room - rather go to see more and more of this beautiful city. We decided to stay longer and enjoy the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear zalmen H., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gonzalo G. Families - 28/05/2019 Confirmed reviews ALL
« Great weekend »

Great rooms, we were 4 AND THEY WERE CONNECTED TO EACH OTHER, SO GREAT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gonzalo G., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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