I always choose this hotel because of its location. As a lawyer I need to go to the Appeals Court in Valparaíso, which is a short walk away. Nevertheless, the hotel age is showing A LOT. It's dirty (particularly carpets), most of the time cleaning in the rooms is unsatisfactory (I've found hairs on the sheets several times), towels are so old that they are breaking apart, the breakfast is always different (sometimes no hot cake machine, no egg, etc.), no HDTV (it's 2020 guys!) and the TV you get, besides not being HD, has a horrible signal. Some time ago you removed bidets, which were useful. You used to put cups/glasses on the rooms... not anymore (first they were plastic, after that, paper, and now nothing. I don't know how I'm supposed to rinse my mouth after washing my teeth with the spray-like stream of water on the sink).

Small room but very comfortable bed. Room should supply glasses for a drink. Excellent breakfast was included.

IBIS Valparaíso is a god place there is not my first time In the hotel. I ask for another room but they explain me that price is highly, first time since I receipt this answer since I have Accor member.

agradable estadia

Sin ningun inconveniente

Great comfortable stay in Valparaiso, enjoyed the old city and the location was convenient to travel to Vina del Mar and other places along the coast by train or bus.

We had a wonderful three night stay here. The hotel is in a great location with very convenient parking available. Our room overlooked the water and woke one morning to see a cruise ship moored what seemed like just outside. It was a great view. The room and bedding was typical Ibis and very comfortable. The breakfast buffet was very good as well. The front desk staff was excellent and spoke English .

We arrived earlier than expected after a very long day of travel and the staff got us checked I early and on short notice. Staff is very friendly and helpful. Rooms were very clean, air conditioners work great and the hot showers were wonderful. I will stay here again on my next visit.

Roaming around Valparaiso historic hills made me understand Íbis building style and colours. Used to stay in Íbis usual buildings like Porto Alegre and Santiago, it was very nice to feel the amazing identity right inside the harbour operational área. It will be hard to forget the beautiful sunset followed by the full moon. What a pity Íbis does not offer frigobar and a small set of kitchen aid inside the room - that was larger than usual in Valparaiso. And yes, the breakfast did not fit Valparaisos'building charming style.

Two things Thatcher m’aide us change hôtel alter thé first night: the mattress was good, but there was nothing else in the room, like a monk room. And it smelled really bad, like sanitizer . In every room because we changed the room and it was the same.

Great hotel at the heart of town with wonderful views of the ocean and interesting insights into the loading and unloading of ships! The only reason I haven't made this an excellent review is that the hotel could have done with somewhere we could have sat outside to relax.

Location opposite to a night club which plays loud music all night is not a good option. Add to this overpriced breakfast and you end up with the feeling that your visit was not so special at this hotel.

The hotel was ok, but the nightclub opposite was open all night Thursday-Saturday, with a rooftop disco. It was incredibly noisy and ruined our sleep for four of the eight nights that we stayed at the hotel. The range of food available in the bar/restaurant was VERY disappointing!

Mattress too soft, one more chair at the room would be nice, room clear but not enough for me. Location is very good since it was not noise even being close to the subway and it was very close to the touristic area.

The room 618 was big with view to the harbor. Tehe breakfast was good. The hotel is a good start to see the city. Close to the metro. Wonderful view to see the big container boats. I will come back. Yes