ibis Styles Paris Gare du Nord TGV Hotel 3 stars

Rooms were so cold, no heating system. I have requested an heating system, the concierge forgot to bring it. Flush leaking all the night, tap broken.

The lobby carpet was not secured properly. The edge of the carpet was outside the inset in the floor and not secure. I tripped over the lip of the carpet and careened into the lobby door, bouncing right into the wall by the reception desk. I bruised my right elbow and fell on my knees. The receptionist was very concerned and helpful. I did not sustain an injury that required any medical help. I was lucky. I am 70 and have had bilateral knee replacement 18 months ago. You should keep maintenance at a high standard, especially in public places. I hope now the carpet has now been secured and straightened on the floor inset.

We arrived at the hotel coming by Eurostar, the hotel is right opposite the station so the location was extremely handy. We were greeted by Sebastien who was so very nice and helpful. We got a room on the 7th floor with a view of the station which we wanted - thank you, Sebastien! The room was rather small but still really lovely. We had a lot of luggage otherwise it would have been a bit easier. The room itself is newly refurbished, spotlessly clean with a great view to Gare du Nord and very cosy. The big windows open into the typical Parisien style balcony from where one can get a great view of the street and the station! The bed was extremely comfortable, the bathroom was spotless. There is nothing we can fault about the room. The decor of the room was very pleasing and calming. Overall the room was comfortable, clean and just perfect. The lift was very small though so we had to take a few trips to bring our luggage up. I liked the old-style manual closing of the lift door and spiral staircases! People at the reception (Sebastien (during the day) and Xavier (in the evening) were super nice and pleasant - bless them! My main 'complaint' was the "breakfast" though. There were very limited items, and one is not allowed to help themselves!! The lady had to give us everything - we were not allowed to take a slice of bread or yoghurt or orange juice!! It was difficult to ask for everything e.g. an extra slice of bread or yoghurt, so we were very disappointed. In any case, one should at least tell us what is available and what we would like to have - how will we know? There was not much left, they even ran out of bread! So even if "breakfast is included" it was almost non-existent! We felt hesitant to even ask for an extra cup of tea!! Except for the break bit, we loved our stay.

Everything was Ok except the room felt a little dirty/old

The only good thing is this hotel was the guy at the reception. Very polite and willing to help, but the hotel is horrible. It was extremely hot and the air-conditioning didn't work. The changed my room but even in the new room it wasn't working, so I couldn't use the hotel for the one thing it would be useful: sleep. Impossible to sleep in such a hot room. Also, in the second room the internet wasn't working. I complained but nothing was done. So I couldn't even distract my soon with some cartoons while we waited until it was time to leave.

The room was basic and more Ibis budget than I is styles. The lift was terrifying and could do with an update, it was ne essaye to use as we were on the top floor. The area did not feel safe with gangs of young men outside the hotel.

Great value

Some things need to be refresh, like paper wall or painting. Also the room for breakfast is very small. The breakfast could be better but the necessary was there. Very friendly staff, congratulations.

This was for a family visit to Paris. The room was perfect and had excellent customer service. Very good connectivity to all major transport networks. We all had a good sound sleep without any disturbance.

It way a family stay and it suited our needs

Satisfactory, but breakfast is limited. No eggs!

Easy check in, friendly staff. WI-FI was OK for me.

Great hotel and location opposite the Gare de Nore station for Eurostar. Not the best area of Paris, but that’s the area in general only. Breakfast could have been better.

I stayed here on a business trip and I was surprised that the room was bigger than what I expected in the center of Paris. The toilet and bath room were also reasonably sized. The breakfast room was small but the number of items in breakfast were good. Overall, a good deal considering the location and facilities available.

the elevator wasnt working and i was given the room on the 7th floor.