Novotel Zhengzhou Convention Centre

Customer review rating (ALL Rating) 4.0/5 7 reviews

Hotel extras

  • Coffee/tea making facilities, free minibar drinks.

  • Free WIFI Internet access

  • 30-minute drive from airport and rail station

  • Free Gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Zhengzhou Convention Centre

Block 17A Graham Building, CBD Outer Ring RD
450008 ZHENGZHOU
China

GPS:34.778456, 113.729975

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

wuweixuan restaurant

Non contractual photo

高端商务宴请品味之选,精心设计的个性化服务,开启独具赏味之约。 .

Your meetings and events

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Room descriptions and layouts

meeting rooms

From 1 to 360 

attendees

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  7 reviews

TripAdvisor Rating  4.5/5  212 reviews

Not up to Accor or Novotel standard

Customer review rating 2.0/5

Lina Couples - Confirmed reviews ALL

The heating was too high and couldn't adjust. Decor details not up to standard. Window dirty and small.

Would gladly stay here again!

TripAdvisor rating 5.0/5

GotTheWorldOnAString Business - TripAdvisor review

I was recently traveling and working with a large touring group performing a Broadway musical in China. Accommodating a large group with varying tastes, desires and needs can be a daunting task. I must say that the Novotel Zhengzhou Convention Centre Hotel did a wonderful job of meeting our requests in a friendly and efficient manor. As is often the case in China, many people still smoke in their rooms. The staff at the hotel did a remarkable job at trying their best to accommodate those of a more sensitive nature than my own. Speaking for myself, my room was all that I hoped it might be. The air conditioner worked perfectly even though temperatures outside reached 100 degrees (F). No bath tub, but the shower was terrific. The room also came equipped with a min-fridge. Bottled water and a few sodas were gratis…Always a welcomed sign. When I first checked into my room I found a letter explaining that there might be a problem with noise due to "improvements" going on the week of my stay. I am happy to report that I was never bothered by any kind of noise whatsoever. The bed was incredibly comfortable. And the addition of an iron and ironing board a plus. The breakfast in the morning was quite nice. The menu, of course, is heavy on Chinese favorites, but there was an omelet station with plenty of breads, butter and jam for those with more Western tastes. I have to say every employee that I came in contact with was very friendly. English wasn't always spoken, but I never expect that when traveling out my own country. It's just a comfort when it DOES happen. The front desk was very helpful when I tried using the public computer and printer. (Perhaps the ink should be changed...) But I have to say that the young girl behind the counter must have noticed my hesitation and without my asking for it, she readily came to my assistance. My maid was always friendly whenever I was in need of something like shampoo, instant coffee or water, she quickly saw that I had it. I rarely use maid service when I travel so it's always nice to have a maid who will give me those things that I actually DO need from time to time. I have to say that JEREMY at the front desk, in particular, went over and beyond all my group could have imagined by helping us set up an excursion to the Shaolin Temple two hours out of town by a hired van with guide. In addition, he actually escorted the leader of our group to the train station via subway and helped arrange tickets to Xi'an, as well. It's very rare that a hotel employee anywhere shows such kindness. Whether it is encouraged by the hotel management or whether he took it upon his own initiative, we will always remember his kindness and I personally will remember the Novotel in Zhengzho with fond memories!

Dear Sir/ Madam: Thank you for all your hotel stay and give us high marks, we will continue to provide quality service and look forward to and welcome your presence again!

Not Bad, But ...

TripAdvisor rating 3.0/5

JacoCl Business - TripAdvisor review

We stayed in the hotel for one night on a business trip. The location is great, staff friendly and the room has all the amenities that you may require. Really great shower with as many towels as you may require. Also the window can open which allows for some fresh air. Reception in and out quick and efficient and concierge friendly and can help you in English. The problems I have experienced are: The large Kingsize bed is rather old and the mattress not the best I have slept on. Lighting is poor, despite all the electronic switches in the room with crucial areas difficult to see properly. The Chinese restaurant staff cannot help you in English which makes it difficult to communicate although the food is great. For breakfast it was very disappointing that they only had hard boiled eggs and no other choices. Big spread but no “eggs” rather disappointing. Overall it seems that they are planning an upgrade in near future. I will try somewhere else on my next visit.

Dear Guest, thank you for sharing your experience on your recent stay with us. We will notice the management team your suggestions. We are looking forward to your next visit and we will provide a bespoke, wish you have a good life!

Minions???

TripAdvisor rating 2.0/5

gqueen8 Business - TripAdvisor review

This has got to be one of the strangest hotel rooms I've ever stayed in. It was totally decorated with Minions. From the bed linen, to the towels, to the stuffed toy sitting on the lounge. I even had a separate area with a spare bed covered in a Minions quilt. It would have been OK if I had booked for a family but as a single business person, it was quite strange. Apart from the kid-friendly decor, the room itself belongs to the 1970s. Brown laminate, harsh fluorescent lighting, stripey orange carpet and fake lace curtains that don't quite close. Overall, a surreal experience that I would not be in a rush to repeat.

Dear Guest, thank you for sharing your experience on your recent stay with us. We will notice the management team your suggestions. We are looking forward to your next visit and we will provide a bespoke, wish you have a good life!

Very friendly hotel

TripAdvisor rating 5.0/5

andrewwS2907YH Business - TripAdvisor review

From the point of checkin, nothing was too much trouble. Clean room and bathroom. Slippers and sealed bath robes in wardrobe. Soft drinks in refrigerator included along with breakfast in my room rate of under 95 $. What more could I ask for . Oh Yeah nice coffee shop with cakes near reception. Hairdryer is in the room for those that need it!

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Other web-users rate our hotel

  • 994 reviews 9.6/10 Location
  • 1,062 reviews 9.1/10 Room
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  • 15 reviews 8.3/10 WiFi
  • 483 reviews 9.2/10 Vibe
  • 479 reviews 8.8/10 Amenities
  • 463 reviews 8.4/10 Comfort
  • 370 reviews 9.2/10 Breakfast

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