Novotel Zhengzhou Convention Centre

Novotel Zhengzhou Convention Centre

Customer review rating (ALL Rating) 4.2/5 60 reviews

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Description

Hotel extras

  • Coffee/tea making facilities, free minibar drinks.

  • Free WIFI Internet access

  • 30-minute drive from airport and rail station

  • Free Gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Zhengzhou Convention Centre

Block 17A Graham Building, CBD Outer Ring RD
450008 ZHENGZHOU
China

  • By plane

    ZHENGZHOU XINZHENG At 26km / 16.16 miles - Shuttle paying

  • By train

    RAILWAY STATION At 10km / 6.21 miles

GPS:34.778456, 113.729975

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

wuweixuan restaurant Non contractual photo

高端商务宴请品味之选,精心设计的个性化服务,开启独具赏味之约。 .

Your meetings and events

LED电子屏幕,AV系统,无线麦克风,无线网络连接。 AV系统,无线麦克风,无线网络连接。 AV系统,无线麦克风,无线网络连接。

Room descriptions and layouts

meeting rooms

From 1 to 360 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Our guest reviews

Our guest reviews for
Novotel Zhengzhou Convention Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  60 reviews

TripAdvisor Rating  4.5/5  212 reviews

Not up to Accor or Novotel standard

Customer review rating 2.0/5

Lina Couples - Confirmed reviews ALL

The heating was too high and couldn't adjust. Decor details not up to standard. Window dirty and small.

Well located, high service standard

Customer review rating 3.5/5

L. X. Business - Confirmed reviews ALL

I lived in this hotel for almost 2 months. Overall it’s a pleasant stay

well located, clean and new

Customer review rating 5.0/5

M. L. Business - Confirmed reviews ALL

very convenient, near the downtown

Well located

Customer review rating 3.5/5

Imino Business - Confirmed reviews ALL

Good service

privilege experience

Customer review rating 5.0/5

Mingdong Z. Business - Confirmed reviews ALL

I would like to appreciate Bill, Haley and Kris. They kindly help me finish a task that I cant make it in the train on Friday. While I returned on Sunday, I appreciate Hana, Silen, Lee to help me finished booking and moving my storage to the room that booked for me. Employmees in Novotal are friendly and professional, making me feel sooooooo great.

Dear Ming Dong Z., We very much appreciate your comments regarding your stay at the Novotel Zhengzhou Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Return Visit

TripAdvisor rating 5.0/5

RFJ73 Business - TripAdvisor review

I have stayed in this Hotel on numerous visits and find that the standard of staff, meals and accommodation is excellent. The travel from the Airport to the Hotel is simple and will improve with the new freeways and underground system.

Novotel China A Place for Businessman

TripAdvisor rating 5.0/5

gopalcpaul Business - TripAdvisor review

Always stay in Executive floor while visiting china for business trips. Executive lounge facility is good. Afternoon tea assortments and evening drinks and tit bits have good assortment. Breakfast have wide assortment of dishes. Hotel staff speaks English which is very important in China.

A bit remote, but nice and neat

TripAdvisor rating 4.0/5

MOU65 Solo travel - TripAdvisor review

I had to ask several taxi drivers until I found one who actually knew the location and who agreed to take me there, though it's not that far from Zhengzhou's town centre. However, once arrived, I was positively surprised as it's one of the cool and modern editions of Novotel thanks also to its attractive interior decoration. Staff are friendly and alert. Though I stayed there at the beginning of the Golden Week, the hotel was quite busy. The breakfast and dinner buffet didn't leave anything to wish for. The room was spacious, all appliances in good working condition. I definitely had a good stay.

Thanks for chossing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stayd and look forward to welcoming you back again.

Wonderful Staff

TripAdvisor rating 4.0/5

Nashboroguy Friends getaway - TripAdvisor review

The staff, the style of the hotel, and the comfort of the room made this stay very enjoyable. Free refreshments in the room were very nice with bottled water, cola, beer and fruit. The staff spoke English, which was very helpful. And, they met every need and request I had. When making your reservation, make sure you specify if you want a smoking room or a non-smoking room. Also note that the hotel is in the convention center region of the city. This is not near any of the tourist sites of city. A taxi to and from the train station costs about 25 RMB. Do not get scammed by some of the taxi drivers. One asked for 150 RMB for the taxi ride. The food in the restaurant was very overpriced for the the quality of food. The breakfast buffet was 80 RMB per person. REALLY? There is a McDonalds down the street that can feed three to four people for that price. And, the food would be better. The drinks we had in Chatz were not good either. You could not taste any of the alcohol the drinks should have had in them. I would say that the food and beverage department of the hotel needs to do some serious evaluations about their quality. But, the staff was wonderful. And, do not bother using the "Do Not Disturb" button on the wall. Every morning we had housekeeping knocking on our door asking us if we wanted service. I will say that the housekeeping service was equally wonderful. When we came back to our room every day, it was as if we had walked into the room on our first day there. Very, very clean. Let me just say this about the hotel. If you are in town on business at the convention center or for that part of town, the hotel is the best place you can stay. The indoor pool and wellness center is great for families and individuals. The decor makes you feel very wealthy. The price we got for the room was very reasonable. And, the staff's hospitality and friendliness was one of the best I had encountered in a hotel in China. I think you should be able to smoke in Chatz with your non-smoking friends. But, the hotel insists you use their dark and dreary smoking room. Small price to pay I guess for other people's "health". China's smoking policies will be changing soon. So, I had best get used to being forced to smoke in designated areas. In sumary...the best of the hotel was the staff and the decor of the hotel. The worst of the hotel is the food and beverage department with high prices and poor quality of the food. Andy, the front desk manager was awesome.

Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Convention Centre. We are pleased to see that you were satisfied with our services during your recent stay with us. Thank you for sharing your valuable comments with us and I hope that you give us another opportunity to serve you in the future. Best Regards!

nice stay

TripAdvisor rating 4.0/5

KoulerL Business - TripAdvisor review

good at all, with reasonable price and they deliver warm service at a high quality chain hotel. i can easier to find what i need in the hotel and then i can have a good relax in the room as well. very high recommendation

Thank you for taking the time to write a review of your recent stay with us. We certainly appreciate all of your feedback. We are happy you were pleased with our accommodations and found our staff friendly and helpful! Thank you again for the kind words. We hope to see you the next time you visit Novotel Zhengzhou Convention Centre.

Great stay

TripAdvisor rating 4.0/5

Schirms Business - TripAdvisor review

Long taxi ride from CGO airport. Best to have the hotel name and address in Chinese for the taxi driver. My 2nd visit here and will again for return trips to Zhengzhou. Professional and friendly staff, nice clean rooms, good food options at the hotel. The only negative is the noise level from neighboring room; loud TV can be heard through the wall.

Thank you for taking the time to share your honest feedback about your experience at the Novotel Zhengzhou Convention Centre .Thank you for providing such friendly and considerate comments on their services. We are delighted that they were able to exceed your expectations.The conditions of the hotel certainly are not ideal, but we are working hard to help our customers and clients. We hope we can welcome you back for your next stay after our metamorphosis! Thank you very much! Sincerely, Stephen Li General Manager

Excellent stay

TripAdvisor rating 5.0/5

bert1560 Solo travel - TripAdvisor review

I could not fault my stay at the Novotel Zhengzhou convention Centre , except for a few minor issues 1/ front desk could not change $ Aud 2/ For myself , the location was a little far away from shopping centre 3/ Cook did not know how to do poached eggs Apart from these very minor things , I would highly recommend this hotel

Dear guest : Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Convention Centre. We are pleased to see that you were satisfied with our services during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We had discussed with all managers concerned and putting the right training needs for our staff to serve our guests better and meet with their expectations. Thanks for your comments again and we are looking forward to your next stay with us.

Great Hotel, not so good location

TripAdvisor rating 4.0/5

Crustybit Business - TripAdvisor review

Hotel was excellent value for money, Zhengzhou hotels are normally quite expensive. The main issue was location, it took quite a long time to get back to the Hotel during rush hour. Food very good, they had an outside bbq set meal which was value for money.

Thanks for your positive feedbacks.The location has been a common issue for most hotels opened in is area,however we have seen significant improvements since we opened for business ,with the development of CBD area and popularity of our hotel, we believe that this issue will be solved very soon. Thanks again for your feeback and we are looking forward to your next stay with us.

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