Pullman Guiyang Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 666 reviews

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Pullman Guiyang
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+ 23 Services

Hotel extras

  • Located in the old city of Guiyang wit convenient transportation links.

  • Each room has panoramic French Windows with views of the city.

  • The hotel is adjacent to Hongtong Mall and Erqi Snack Street.

  • Western restaurant with outdoor garden

  • Each room features a Bluetooth speaker, separate bathroom, and bathtub

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Guiyang

No.100 Jiefang Road, Nanming
District
550007 guiyang
china

Tel: +8685188666668

Fax: (+86)851/88666669

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONGDONGBAO INTL At 10km / 6.21 miles

  • By train

    GUIYANG At 1km / 0.62 miles

GPS:26.559088, 106.708875

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA PROVENCE

Here we offer Breakfast, Lunch and Dinner in a relaxed contemporary atmosphere with views onto the outdoor garden.

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.Need a break? Step into a private breakout room or chill-out space. Or perhaps your guests are ready for a cocktail reception, buffet, sit-down dinner...Any questions? Ask our in-house Event Manager or, for tech questions, our IT Solutions Manager. Seminar packages are available, and WiFi is free throughout the hotel.

Room descriptions and layouts

14 

meeting rooms

From 1 to 784 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Yes

  • Videoconferencing

  • An extensive array of audio, video and projection equipment

  • Podium

  • Yes

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Pullman Guiyang

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

666 reviews

TripAdvisor Rating 4.5/5

355 reviews

Good Location with Tasty Food

Customer review rating 4.5/5

L. P. Business - 07/12/2020 Confirmed reviews ALL

I like their ADD with a nice garden

尊敬的刘先生： 感谢惠赐有关下榻贵阳铂尔曼酒店的宝贵意见。听到您对酒店西餐厅的肯定，以及对食品的喜爱，我们十分的开心。 我会将您的反馈与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

good stay

Customer review rating 4.0/5

Glenn S. Business - 23/11/2020 Confirmed reviews ALL

Always good at this hotel

Dear Mr. S., Greetings from Pullman Guiyang! We are so appreciate to receive your comments regarding to your stay. Firstly we are so sorry about the inconvenience caused to you due to the temperature in your bedroom was not so comfortable. We adjusted the AC according to the temperature in Guiyang and also we will arrange our Engineer to check the AC in your room. Secondly, it is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will be an encouragement to all of our staffs as we strive to continuously improve the quality of our services. Last but not the least, we all looking forward to welcoming you back in the near future. Sincerely, Betty Front Office Manager

Very helpful staff

Customer review rating 4.5/5

Maggie A. Friends - 27/09/2020 Confirmed reviews ALL

Overall the staff is giving a very good impression and helpful

Dear CHUAN LENG A., We very much appreciate your comments regarding your stay at the Pullman Guiyang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 4.5/5

Jj Friends - 09/08/2020 Confirmed reviews ALL

30 mins away from airport by car, 20 mins walking distance to the Jia Xiu Lou

Dear Miss. S., Bonjour! We very much appreciate your comments regarding your stay at the Pullman Guiyang. We are delighted to read that you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,

Perfect stay

Customer review rating 5.0/5

Hl Couples - 05/08/2020 Confirmed reviews ALL

The Hotel is very clean, comfortable and well placed in the heart of Guiyang

Dear Hendrik Soeren L., We very much appreciate your comments regarding your stay at the Pullman Guiyang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Just Fine

Customer review rating 4.0/5

Larry Business - 24/12/2019 Confirmed reviews ALL

Overall not on the Pullman level.

尊敬的宫先生： 十分感谢您选择贵阳铂尔曼大酒店作为您的下榻之所，并在百忙之中给予反馈。 感谢您的认可及支持，一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Betty Wang 前厅经理

Excellent reception staff - make every guest feel welcome

Customer review rating 4.5/5

Wjy Families - 06/10/2019 Confirmed reviews ALL

Check-in - the check-in was very smooth. Everything was organized and your staff Hank made me feel welcome. Room - the room size is enough to move around and the city view was fantastic. The cleanliness of the corridor as well as the room can be further improved. Lounge - many choices for afternoon tea and happy hour, but lack of hot water to make myself a cup of tea. Breakfast - the fountain amazed me, many choices for breakfast and I love the noodle! -1 in rating because the reception got the number of included breakfast wrong, but not a big deal, problem was solved quickly.

Dear Ms.L., Thank you for your recommend our welcomer Hank's service. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. By the way, thank you for tell us about your experience at the Pullman Guiyang. I had shared your comments to our related departments; please allow me to express my sincerest apologies. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Welcomer Gordon

My comments maybe biased

Customer review rating 2.0/5

Anonymous Business - 08/07/2019 Confirmed reviews ALL

I stayed in different Sofitel hotels in China for more than 120 nights in the past 18 months, but this time I wrongly picked Pullman. I thought this is also a reputable one in Accor and why not a try...... The overall experience was below expectation except for the lady who helped me check in. As a platinum member, I was not able to feel the hospitality. I had good experience given by those Sofitel brand hotels in China. Or I can say people at Pullman is quite fair, so as to treat all customers the same. My experience at lounge was bad and I think they really have to learn how to give a sincere welcome before going to lounge. Last but not least, when I tried to grab a coffee at the lobby bar with my welcome drink coupon, I was given to know that they only give soft drinks........ I feel speechless at that moment. Again, probably my comments would be biased because I have been spoiled by other Sofitel hotels in China in the past two years.

Dear Mr.P., Thank you for taking the time to tell us about your experience at Pullman Guiyang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank for giving us suggestions.We will take actions to train our staff and try to improve member's experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wish you a nice weekend! Sincerely, Betty Wang Front Office Manager

Room is clean, but lobby needs more orgnized

Customer review rating 4.0/5

Junyang T. Solo - 25/04/2019 Confirmed reviews ALL

Overall is good

Dear Mr.T., We very much appreciate your comments regarding your stay at the Pullman Guiyang. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Also we will enhance the lobby management and try to provide a comfortable environment for guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Betty Wang Front Office Manager
Customer review rating 2.5/5

Alice H. Couples - 09/11/2018 Confirmed reviews ALL

Room not clean. Water pot. Handle broke Toilet seat on top of the toilet doesn’t fit Popely

Dear Distinguished Guest, Thank you for taking the time to tell us about your stay experience at Pullman Guiyang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already share your feedback to related departments to follow up. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Betty Wang Front Office Manager

Just so so

Customer review rating 3.0/5

Justin Couples - 09/10/2018 Confirmed reviews ALL

House keeping need to improve and first check in room there have food on the sofa. Can't believe this and than change the room.

Dear Mr.J., Thank you for taking the time to tell us about your experience at the Pullman Guiyang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Wish you a nice weekend! Sincerely, Betty Wang Front Office Manager

Good overall experience

TripAdvisor rating 4.0/5

peterpetery Business - 17/07/2018 TripAdvisor review

Front counter was helpful and courteous. Checked in at about 1230am and can see that the counter staff was trying to be fast so we can rest. Breakfast selection can be improved. Service staff were also friendly and helpful.

Dear distinguished guest , Greetings from Pullman Guiyang! Thank you for your reply and comments to us and allow me to extend my sincerest appreciation for selecting Pullman Guiyang for your recent trip in Guiyang. Thank for your affirmation and recognition for Front Desk ambassador, we will share it with Front Desk ambassadors and hotel. We will also share your suggestions to related department to follow up. Pullman Guiyang entire team is always willing to receive suggestions from your side and please kindly note that we will always be here for any assistance that you may need. We are looking forward to meet you at Pullman Guiyang again very soon. Sincerely Yours,

executive room package not up to standards

Customer review rating 2.0/5

Gabriel W. Business - 17/06/2018 Confirmed reviews ALL

Disappointe. Executive club was not ready for evening cocktails and canapes which was published in the room sale description. I went to executive club on my last day stay and thought I had time before dinner so I pop up but was told that the executive club is not ready for evening cocktails OR happy hour sad there was food and beverage available but was assured by executive club staff that the happy hour would be at the lobby lounge. However when I went to lobby lounge the staff there was unaware and after some clarification they gave an afternoon tea set. When I requested for a refillof coffee they actually said it was chargeable. I end up having to use a drink coupon to exchange for it. This is totally ridiculous. You can see from my records I have many stays with Accor Pullman and Novotel or Mercure all are executive rooms. This is not the standard O would expect. One of the night I was back in room after 11pm, there was a box labelled Macaroon on my bedside table but when I opened it was just cookies. I an very surprised your staff would use such boxes. Not just that but the cookies were very strong stench of milk powder. The did not use butter margarine but milk powder instead and the cookies just tasted awful. I an sorry but I have to say this.

Dear Mr.W., Thank you for taking the time to tell us about your experience at the Pullman Guiyang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thanks for your kindly feedback and suggestions.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Betty Wang Front Office Manager Pullman Guiyang

Poor breakfast and slow response

Customer review rating 2.0/5

Min Q. Business - 02/05/2018 Confirmed reviews ALL

I am Accorplus member and booked Pullman Guiyang through the website of Accor. I have been stayed this hotel a few times in recent six months. The latest stay was not good experience for three reasons. 1) the breakfast in Prince Hotel (Pullman Break dining room was in renovation and the breakfast was arranged in Prince Hotel) was inferior to what I had in Pullman before, and I think that I have been over charged and that Pullman Guiyang should refund me part of fee charged for the breakfast. 2) I requested for an empty plate for my fruit from the reception, and it took almost an hour for the plate delivered to my room, reason being that the request was forgot. 3) A staff who did my check-in, in my opinion, was not properly trained, seeming not been enthusiastic about her job and a bit 'cold-face' to me.

Dear Mr. Q., Thank you for taking the time to tell us about your experience at the Pullman Guiyang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Conveniently located 5* Hotel in the Heart of Guiyang

Customer review rating 4.0/5

Alex Families - 03/01/2018 Confirmed reviews ALL

We arrived Guiyang past midnight. The midnight staff were not very proficient in English. We booked 2 rooms. One of the two rooms felt spooky. Room 2502 seemed to have a paranormal presence in the luggage room and in one nook where the writing table was. 3 out of our 6 family members felt eerie. Fortunately, upon our request to change our room, the check-in staff, clueless about our reason for changing the room, obliged to our request & quickly changed our room 2502 to room 2503 which felt much, much better.

Customer review rating 5.0/5

Anonymous Business - 04/12/2017 Confirmed reviews ALL

receiption is excellent. check out is a bit slow, dont understand why

five star hotels communicate with their guests.

Customer review rating 1.5/5

Les S. Couples - 20/11/2017 Confirmed reviews ALL

i phoned 2 times and emailed reception 4 times to get a transfer from airport to hotel. each time reception said they would send me an email. They did not send an email or provide a transfer.

Great Location and Nice View

Customer review rating 4.5/5

Linghukk Families - 09/08/2017 Confirmed reviews ALL

The hotel is close to Guiyang train station, within walking distance. I stayed on the 27th floor, which offers a great view of the city and surrounding mountains. Staffs are friendly.

Dear J. Jiang, We very much appreciate your comments regarding your stay at the Pullman Guiyang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erin Chen Guest Experience Manager

Service is Good!

Customer review rating 4.5/5

C., Y. Business - 24/07/2017 Confirmed reviews ALL

Everything is fine, and they give me update the room level, but for the happy hour, the food is limited and drink of wine almost none, actually, I don't understand for this situation, so some a little bit shame!

Customer review rating 3.0/5

Anonymous Couples - 09/02/2017 Confirmed reviews ALL

Toilet was stuck! Horrible! We bathed and the toilet was overflowing due to hair getting stuck on the sinkhole

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