Aparthotel Adagio Koeln City

The best thing i found at your hotel is the music place at the lobby, i could play the piano reading the notes offered by Adagio hotel. That was a wonderful experience.

Customer service was horrible

Rooms were dusty and small, beds were to hard to sleep on, pillows to soft no support for the neck. No toaster to make toast, dishwasher smelled of old water. Bathing rooms were ok

No Bed sheets! between Blanket and Matress, No frying pan had to buy one for stay, no big pots for cooking either and Only had one fork to eat with! No sharp knife for food prep either again had to go buy one. Their are No furnished Wash cloths either! Body towels and Hand towels only. Local TV channels only NO satellite TV no HBO Cinimax ect. and all In German. Internet is Unreliable & slow connection speeds kicks you off internet every 5 - 20 min Impossible to watch a movie online with it! Cleaning crew comes in Once a week leaves ugly notes that says you left room messy. They Move your things where they think they should be NOT were you put them, And was a constant battle with them refrigerating my Butter that I would leave out. Room has 3 different types of coffee makers though! My Particular room had a Tub which is very narrow and deep like two feet deep in order to take a shower you have a 2 foot step to get in it, and then only has a Half sheet glass door so you get water on floor every time you take a shower. Bed is some sort of Throw back from 50s that folds out from wall with a Rock hard mattress and if you walk around bed you stub your toes on Metal parts of bed. with a Huge arm rest on side even as a Couch this is a very unpleasant piece of furniture! The room Furniture is some ones bad dream idea of Modern furniture Very uncomfortable. The hotel is also decorated in some ones Bad idea of 50s styling with a Modern Twist. A continental breakfast was supposed to be available in the mornings But their is never any NOT even Coffee! Over all I am very dissatisfied and will never stay at this hotel ever again!

In these hard times, I had to stay over 12 days in a room, with all conditions, I can say there is always room for improvement, more cleaning in the corners, and being served with new towels and new bed sheets at least at 5 days, but the person was very kind and all the time response at my requests and requirement.

The staff and the accommodations were very good. My only complaints were the limited parking and the Room WiFi access was terrible. Even though I purchased the upgrades WiFi getting access every day was a challenge and estimating the time it would take made getting ready for meetings more time consuming. Please work on that.

Perfect.. but we will need more spon, and others, there are few ..

We stayed in both a one bedroom apartment and a studio. Lovely, bright rooms with everything needed for a self catering stay. Short walk to the cathedral. We used the adjacent public parking which at 15 euros for 24 hours, we found to be very reasonable. Given we travelled during Covid times, the rooms and hotel in general felt very clean. We will most definitely return snd would not hesitate to use this chain of aparthotels.

The hotel generally was very good and worked fine for ny wife and I on our trip to Cologne for New Years eve. A couple of niggles: There was no mattress cover on the bed and the fold away bed when I tried to fold it away, there were no cushions to make it into a settee as advertised. Not that nuch of an issue, but it would have been more convenient if the bed had folded away.

the apartments are new and very cleanit's very easy to walk to the centre of the city (about 10 mn) the breakfast as ok but need 2 people in the room. one person can't do everything!the curtains were not easy to draw so it wasn't dark enough in the rooms some more dishes in the kitchen would be more convenient

The staff was friendly and always willing to help. One thing that would have made the stay better would have been had they included breakfast for those of us who stay more than a week. In my case, I was there for 6. I also think it would be great if they offered discounted laundry service for those who are on extended stays and they also need to add an additional dryer. I did enjoy my stay but opted to change to a regular hotel in my final week in Germany so that I could enjoy a full gym, breakfast and dinner in one location. Additionally, my rates changed every 14 days when I had been quoted one monthly rate when choosing which location to spend my 7 weeks in Germany. For example, I paid one rate for my first 14 days, then my second 14 day rate was more than double that cost. I had been under the impression that there was a flat rate agreed to and was very disappointed to see the increase in cost for the second half of the month. Had I not been on business travel, this would have crippled my ability to fund the trip.

Location is good : you can walk 15min and go to the main attractions in the city, it has a paid parking (with few slots). I did not order food or breakfast so I can not talk about restaurant. Room is modern and bathroom is ok. Hallways have bad smell

Nice rooms, a lot of space, rooms condition good. Everything that is needed is provided (iron, ironing board, refrigirator, kettle). Very nice and helpful staff. Localization is very good, near to city center and train station.

Excellent location convenient to train station, downtown, shopping mall, super markets, restaurants etc. The staff are really helpful and friendly with 24 hours service! Very clean and well equipped. I quite enjoyed my stay there :)

Very clean room and excellent staff. Very helpful. even printed out our boarding passes for us from yheir computer to save us time at the airport going home. Very well located. Asked for a quiet room and was give a room at the back. Excellent