Customer review rating (ALL Rating)
3.9/5
785 reviews
Mercure Tunbridge Wells Hotel
8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom
GPS:51.146079, 0.311925
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Railway station
Access: 4.83 km / 3 mi 4 min drive
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Tourist attraction
Access: 4.83 km / 3 mi
Tourist attraction
Access: 14.48 km / 9 mi
Tourist attraction
Access: 32.19 km / 20 mi
Check-in from - Check out up to
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The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You'll find individually styled surroundings which offer a relaxed atmosphere.
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After a hard day what better to help you wind down than enjoying your favorite tipple in the comfortable surroundings in our friendly Oast Bar.
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Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday
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The heated indoor swimming pool is open for residents to enjoy. Monday - Friday 6pm until 8:30pm and weekends/bank holidays 3:30pm until 6:30pm. Times may vary in school holidays.
Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.
Take the hard work out of your business presentations in the Georgian surroundings. Conducting business is a relaxed affair in the middle of the Kent countryside. Invite up to 200 delegates for a theatre-style presentation, or use one of our smaller rooms for board meetings and interviews. Our eight conference rooms have complimentary high-speed WIFI and bask in natural daylight. You can hire laptops and audiovisual equipment and we'll provide working lunches and afternoon teas. We also offer 200 free on-site parking spaces. When your day's work is done, take to the pool in our health club.
Room descriptions and layouts
meeting rooms
attendees
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
140 m² 1507 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
55 participants |
50 participants |
Configuration is not available for this hotel |
130 participants |
|
66 m² 710 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
30 participants |
30 participants |
30 participants |
50 participants |
|
44 m² 474 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
16 participants |
16 participants |
10 participants |
30 participants |
|
37 m² 398 sq ft |
3 m 9 ft |
Configuration is not available for this hotel |
15 participants |
20 participants |
20 participants |
30 participants |
|
24 m² 258 sq ft |
3 m 8 ft |
Configuration is not available for this hotel |
10 participants |
10 participants |
Configuration is not available for this hotel |
10 participants |
|
24 m² 258 sq ft |
3 m 8 ft |
Configuration is not available for this hotel |
10 participants |
10 participants |
Configuration is not available for this hotel |
10 participants |
|
24 m² 258 sq ft |
3 m 8 ft |
Configuration is not available for this hotel |
10 participants |
10 participants |
Configuration is not available for this hotel |
10 participants |
|
14 m² 151 sq ft |
3 m 10 ft |
Configuration is not available for this hotel |
Configuration is not available for this hotel |
10 participants |
Configuration is not available for this hotel |
10 participants |
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Look for another hotelAll bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Our signature suite is the 'Room at the Top' where there's room to sprea d out in the separate lounge area with its own chaise longue, in the king-size bed or in the double-ended bath.
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Good location
Customer review rating 2.5/5
Marcia B. Families - Confirmed reviews ALL
Dear Marcia B., Thank you for taking the time out to post your review of our hotel, your feedback is appreciated and very important to us. I'm very disappointed to hear about your stay and I will be sure to share your review with all of our team. Our hotel normally receives positive feedback, so it is disappointing we didn't live up to this on your stay. Sincerely, Paul McLintock, General Manager
Overall good hotel
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
Dear Thomas W., We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. I will be sure to share your comments with all my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and standards. We will use the comments to learn, review and set measures to improve were necessary. Thank you again for sharing your experience, and we all very much look forward to having the opportunity to welcome you back again soon. Sincerely, John Mitchell Operations Manager
Room excellent/common seating area lacking
Customer review rating 3.5/5
Jo S. Families - Confirmed reviews ALL
Dear Jo s. Shepherd, We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always important to receive any feedback and I very much appreciate you taking the time to provide this for us. I will be sure to share your comments with all my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and standards. We will use the comments to learn, review and set measures to improve were necessary. Thank you again for sharing your experience, and we all very much look forward to having the opportunity to welcome you back again soon. Sincerely, John Mitchell Operations Manager
Great service and tasty food!
Customer review rating 5.0/5
Cobi H. Business - Confirmed reviews ALL
Dear Cobi H., We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul McLintock, General Manager
Great Hotel
Customer review rating 4.5/5
Vicky Solo - Confirmed reviews ALL
Dear Vicky S., Thank you for taking the time and trouble to complete a survey following your recent stay at the Mercure Tunbridge Wells hotel. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. We will use the comments to learn, review and set measures to improve were necessary Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to our hotel in the near future. Yours sincerely, John Mitchell Operations Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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