Hotel - Mercure Gloucester Bowden Hall Hotel
Mercure Hotel Mercure Hotel

Mercure Gloucester Bowden Hall Hotel

4.0/5 1,170 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BRITHS ENERGY3.8 km / 2.36 mi LANDY REGISTRY3.9 km / 2.42 mi
C & G3.6 km / 2.24 mi PRO INSURANCE4.3 km / 2.67 mi

Your meetings and events

Mercure Gloucester, Bowden Hall Hotel has 6 meeting rooms, all fully equipped with complimentary high-speed WIFI, audiovisual equipment and space for up to 180 delegates.

Mercure Gloucester Bowden Hall Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 25 m2 3 m 0 0 12 0 12
SENATE ROOM 51 m2 4 m 30 16 20 18 30
CONGRESS ROOM 59 m2 4 m 40 26 26 30 32
PRESIDENTIAL ROOM 72 m2 4 m 40 40 26 30 60
AMBASSODOR SUITE 81 m2 3 m 80 40 35 50 72
LAKESIDE SUITE 209 m2 3 m 120 0 0 70 200
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst browsing the morning papers or flicking through complimentary magazines.

  • 72 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 3,569 reviews

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,170 reviews
Anonymous Business - 16/01/2020 Confirmed reviews ALL
« Excellent »

Problem and fuss free

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin

T S. Couples - 15/01/2020 Confirmed reviews ALL
« nice stay, but some issues »

lovely setting, very friendly staff, clean hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gavin

Victoria Families - 11/01/2020 Confirmed reviews ALL
« Lovely stay with the dog and baby. »

Fantastic staff at every stage of the visit. Lovely hotel, cleanliness and food. Great for taking the dog and baby with us and cot was supplied. Faultless breakfast buffet too. Overall....faultless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin

Sophie L. Business - 10/01/2020 Confirmed reviews ALL
« Very good »

Brilliant service, clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie L., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

C. W. Couples - 10/01/2020 Confirmed reviews ALL
« Mrs »

We had a lovely stay at this hotel. The room was large and clean with views across the lawns down to the lake. Our meal last night was good too and all the staff we encountered were attentive, professional and polite. Overall an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl U., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

John L. Couples - 10/01/2020 Confirmed reviews ALL
« Quite good but could improve interior decor, noise level and rooms. »

The location was great and the exterior of the hotel is stunning. The interior decor was too bright and garish for my taste. I found the music at meals rather loud and annoying. The bed-room was a good size but the fan was noisy and the toilet flush didn’t work properly. I had to lift the lid of the cistern to flush it. In the next room, I could hear a dog barking. Overall, I think with some attention to improving details like this the hotel would be first class.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John L., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin

loughlinjp0909 Couples - 09/01/2020 TripAdvisor review
« Quite pleasant stay but could improve details of the interior. »

The location of the hotel is stunning. The staff were friendly and helpful. I didn’t particularly like the modernist decor of the interior - to bright and garish. Small details such as noisy fan in the bathroom and the toilet flush not working spoiled it a bit. Also, loud pop music was played during meals which was very irritating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear loughlinjp0909, I am sorry to read of your disappointment following your recent stay at Bowden Hall Hotel. It is disappointing to note that you didn’t like the decor of the hotel. We were mindful when competing the refurbishment not to take away the slender of the grand 2 listed building but to give it a modern feel. I do wish that you had brought the noise of the fan to our attention during your visit and we could have ensured that this was looked at for you. I will look at your comment regarding the music as we don’t have pop music playing through the meals and should be jazz or soul. Kind regards Gavin

C D. Couples - 07/01/2020 Confirmed reviews ALL
« Christmas after Party »

Overall very good stay and party! We attended 2 years in a row. We like the hotel not exactly a 5* but comfortable and welcoming. Certainly no real complaints. Good bed, good shower, good breakfast and a good party. What more can you ask for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin

Anonymous Couples - 06/01/2020 Confirmed reviews ALL
« Overall pleasant enough stay, room was fine but dining experience disappointing. »

We have stayed at Bowden Hall numerous times after having our wedding reception here 7 years ago. Our stay was for our anniversary (something that was noted when I booked). The dining experience was disappointing with unenthusiastic waiting staff. The food was not as described on the menu either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard H., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin

Liz S. Couples - 06/01/2020 Confirmed reviews ALL
« A very comfortable stay, staff were friendly & helpful, location was tranquil. »

The bedroom was spacious and the bed very comfortable, no shortcuts. More vegetarian choices for the cooked breakfast would have been a welcome relief to the usual food presented. Overall the food was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth S., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you mind just emailing me directly with the items you would like to see for vegetarians on the Breakfast menu please as I am working on the breakfast offering Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

Roger Couples - 05/01/2020 Confirmed reviews ALL
« Couples 2 night bed & breakfast with dinner first night »

This is my wife and I fourth stay at this hotel and although it was busier than normal it didn't disappoint. We invited another couple with us, which they enjoyed as well. Check in was fairly quick, dinner was nice although had to ask for our naan bread. Breakfast both mornings was good and we both agreed our rooms was comfortable and had everything we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger p., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

Anonymous Couples - 01/01/2020 Confirmed reviews ALL
« Lovely hotel, shame the restaurant isn't better. »

The reception was great, lounge/bar comfortable and welcoming, bedroom was spacious and comfortable, restaurant service was good, restaurant food was mediocre to poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon W., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 01/01/2020 TripAdvisor review
« Couples 2 night break with dinner first night and breakfast »

My wife and I have stayed at this hotel 3 times previously and invited another couple to stay with us for a weekend break. It did not disappoint even though it was quite busy. Our check in was fairly quick, we were given rooms on the 3rd floor which was ok, our dinner was nice and breakfast both mornings were more than ok. Overall staff were pleasant and well mannered and we had a very stay as was our previous 3 visits, definitely recommend and we will stay again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger P Thank you for taking the time to review Bowden Hall following your recent visit. It was great to welcome you back to the hotel along with your friends. I am glad you enjoyed another stay with us at the hotel. We look forward to welcoming you back in the near future. Kind regards Gavin

Helen Couples - 31/12/2019 Confirmed reviews ALL
« Inaccessible room provided for wheelchair user!!! »

We very much enjoyed our stay last night and were well looked after by the excellent staff including Sol at reception and Charlotte at dinner. We were very disappointed to find on arrival that we had been allocated a room on the top floor, and there was no lift. My husband uses a wheelchair. On booking I made clear this fact and was told that if I booked a "privilege" room this would be fine for disabled access as the room was bigger, but the person who sold me the room didn't seem to know about its inaccessibility Sol, on reception, was brilliant, and allocated us a different room (but said we were lucky as the hotel was fully booked and if we had arrived later this would not have been possible). It is essential that your booking staff know about the layout of the hotel and know about this serious error. Please let me know what you intend to do to rectify the situation. I tried to telephone your hotel to book dinner for our stay but there is no direct line through to the team which prevents disabled people from even checking the suitability of the room.

Nathan R. Couples - 23/12/2019 Confirmed reviews ALL
« Great night for office Christmas do »

Great stay at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan R., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

Maureen K. Business - 23/12/2019 Confirmed reviews ALL

Brilliant time at masquerade ball, met archie who I dealt with the booking, I will definitely go again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please do feel free to share you experience on Trip Advisor Sincerely, Gavin Gavin Jones General Manager

Jonathan G. Business - 19/12/2019 Confirmed reviews ALL
« Clean and friendly »

Very clean, friendly staff. Very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan G., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

Helen H. Friends - 18/12/2019 Confirmed reviews ALL
« Mrs Helen H. »

Lovely hotel lovely food friendly and helpful staff have been organising Christmas parties for 20 years and my friends said it was the best one the only problem I had was no lift

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin Gavin Jones General Manager

Mike Couples - 17/12/2019 Confirmed reviews ALL
« Lovely hotel in peaceful setting »

Enjoyed a weekend break here and visited Cheltenham and walked some of the Cotswold Way. Very helpful, friendly staff and enjoyable breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin Gavin Jones General Manager

John B. Solo - 16/12/2019 Confirmed reviews ALL
« Great staff but the accommodation is terribly overpriced. »

I stayed overnight following your masquerade ball on 14/11/19. The hotel staff greeted me very politely and efficiently. The price of the room is far too expensive for what it is. The rooms need updating and the plumbing is not as efficient as it should be. The toilet did not flush properly so I had to lift the lid off the flush mechanism in order to do so - not what I would expect! There is also corrosion around the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin Jones General Manager

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