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Mercure Bristol North the Grange Hotel 4 stars

Customer review rating 3.8/5 2,860 reviews

ALLSAFE approved hotel

Mercure Bristol North the Grange Hotel
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+ 20 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road
Northwoods
Winterbourne
BS36 1RP bristol
united kingdom

Tel: +4401454355012

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 28.97km / 18 miles

  • By train

    BRISTOL PARKWAY At 4.83km / 3 miles

GPS :51.539042, -2.523471

Companies

  • AIRBUS 4.83 km / 3.0 mi
  • AZTEC WEST BUSINESS 4.83 km / 3.0 mi
  • MOD FITTON ABBEY WD 6.44 km / 4.0 mi
  • RAC 4.83 km / 3.0 mi
  • ROLLS ROYCE 4.83 km / 3.0 mi

Hotel services

The Brasserie at The Grange Non contractual photo

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 68 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 68 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Free Onsite Parking
    • On site
Family
  • Services for children
    • Board games available

Your meetings and events

Leave the city behind and mix business with relaxation in the rural settings of Mercure Bristol North The Grange. Set in south Gloucestershire countryside, yet just two miles from the M4/M5 interchange. Mercure Bristol North The Grange has six meeting rooms, all fully equipped with complimentary high-speed WIFI, audiovisual equipment and space for up to 180 delegates. There's free parking for up to 150 cars and Bristol city centre is just eight miles away.

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superi or feature room with its patio doors looking out over the garden.

Our guest reviews for
Mercure Bristol North the Grange Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

2,860 reviews

TripAdvisor Rating 3.5/5

1,040 reviews

Worst Service!! would not recommend or book again!

Customer review rating 0.5/5

Kishore Business - 15/10/2021 Confirmed reviews ALL

Shower head and Knob was not working during my stay! when I reported at the reception, they said that they knew about this problem and they still gave me this room! I couldn't take bath. I asked for a solution to receptionist, He provided me a dirty jug to use for me to take bath. I was not happy at all and felt very much disappointment and had a worst stay! Ideally, they should have given me another room to stay and they didn't.

Noisy Room

Customer review rating 2.0/5

Mm Business - 15/10/2021 Confirmed reviews ALL

Worn and tired room - broken bed side tables etc. Room was located above some mechanical plant and so there was a constant whirring all night long.

Quiet location

Customer review rating 4.0/5

Jay Business - 15/10/2021 Confirmed reviews ALL

Peaceful location after working long days in Bristol. Room fine, but in need of modernisation in the near future. Staff great

Lovely weeked break

Customer review rating 4.0/5

Karina E. Couples - 14/10/2021 Confirmed reviews ALL

We were visiting our aon who lives in Bristol. But also wanted to make a break of it. This was perfect nit too far from to2n but 3nough to feel away from it all

lovely hotel but missing a few things

Customer review rating 3.5/5

C M. Families - 13/10/2021 Confirmed reviews ALL

Stayed for an event, the grounds are lovely, although the car park had rubbish in it. The public areas are beautiful but the rooms are dated and tired. The new key card system, did not work, so we had to go to reception several times to get the cards reset.

Wedding

Customer review rating 4.0/5

John F. Families - 11/10/2021 Confirmed reviews ALL

Nice hotel and friendly staff

Customer review rating 3.5/5

Anonymous Friends - 11/10/2021 Confirmed reviews ALL

We came for a reunion and stayed 2 extra nights. Receptionist lady was extremely helpful with room bookings and directions to places. The reunion staff - Rocky and the bar man Luis were great, as was the experienced gent in the resturant - i do not recall his name. Other staff, were all a bit new and needed a lot more direction!!! Breakfasts were a bit changeable - different procedures on all days - but food was enjoyable when the 'correct' order arrived. Location super - but geting to the hotel on the first time was interesting.

Not so good

Customer review rating 2.0/5

Mrs E. Business - 09/10/2021 Confirmed reviews ALL

No hot water on the Eve or morning we stayed there ! Smell in the room along with a rusty shower rail in the bathroom. Not the best !

Customer review rating 1.0/5

Jason S. Business - 08/10/2021 Confirmed reviews ALL

It was not a pleasant stay as I was given a jug for a shower as the shower was broke also there was no hot water so had to shower in cold water

Well located venue with nice aspect

Customer review rating 4.0/5

Steve J. Business - 07/10/2021 Confirmed reviews ALL

Our group stayed for 2 nights whilst working in the area. My room was spacious and was specced out as a wedding venue. The staff were friendly and the food was good.

Good Location for exploration

Customer review rating 4.0/5

Richard H. Couples - 06/10/2021 Confirmed reviews ALL

The Check-in was quick, efficient and very friendly, We had an Accessible room. It was very comfortable, but there is a problem that the hot water to the sink is at best tepid. The shower on the other-hand, is really good. The complementary drink was very good and welcome! The Hotel's location is excellent for heading out towards Somerset and possibly even Gloucestershire, as well as Bristol. It might be a good idea to provide guests with details of the Park and Ride for Bristol as parking in Bristol City Centre is very expensive and I think that the Guests would be very appreciative.

Good stay pity about the departure

Customer review rating 3.0/5

Thomas H. Business - 02/10/2021 Confirmed reviews ALL

All well until we had to pay the bill. Originally signed up to offer of bed breakfast and evening meal at £135. This was confirmed on arrival. When leaving I was told the bill was not ready. I went back after breakfast and was told the bill was £190. I said that was not correct but no paperwork produced. I was the told the bill was £160. I said that was not correct, the bill should be £135 plus a beer and a wine. I said I would sit outside until the correct bill appeared. After a considerable wait and several personnel coming to explain, I was told that it was all sorted without being given explanation. I was told I could go. I have received no bill, but the correct amount was charged to my credit card.

Poor and dated

Customer review rating 2.0/5

Graham Business - 02/10/2021 Confirmed reviews ALL

A let down no one answres the phone, faulty room key twice, and two bugs on bathroom floor and lastly no one asked if i liked my stay on checking out.

Avoid Room 301

Customer review rating 0.5/5

Ld66 Couples - 01/10/2021 Confirmed reviews ALL

Absolute nightmare! Constant noise from generator or pipes. Requested to move rooms and was told that the noise would stop in the evening and come back on in the morning..instead went on all night. Even went to reception at 12.30am to try and get moved but no one at reception. So I was blatently lied to my face that the noise would stop. Kept me up all night..and ended up with a headache. I complained to reception in the morning and was told that room does have a problem, so why would you put paying customers in there???....I had chosen this hotel due to the fact it was out of the city centre and did not want to be disturbed by passing traffic or people..but i would have had a better nights rest sleeping on the streets of Bristol!!!!...and thats a fact!!!... There was a dead dragonfly pressed aginst the net curtain which also had a hole in it! No biscuits with the tea & coffee facilities! One toothbrush to be shared with the two of us! Stain on one of the towels which were hard as rock! Waitress in the evening didn't have a clue what she was doing. Asking us if we were table 10?..how do we know? Then gave me my plate which she said was chicken that ended up being fish! Toffee pudding was burnt and sauce so sweet. Unpleasant to eat. Dead flies along the window seal of the restaurant... Alarm going off at 11pm..just as well I was awake! The fact I had to go to a funeral the next day having had no sleep made me very restless & annoyed. In all a very disappointing stay, which will NEVER be repeated. Need to get this place sorted! And to be told by reception staff when i was complaining that 'ok I have had my say' is not very professional...!!!!!!!!!!!!!!!

Nice Location

Customer review rating 4.0/5

Steve C. Couples - 30/09/2021 Confirmed reviews ALL

Hotel in nice location. Food good.

Sunday Night Stopover

Customer review rating 4.0/5

Alan Couples - 30/09/2021 Confirmed reviews ALL

Excellent staff, excellent food but room a little tired.

noisy, very little sleep

Customer review rating 3.0/5

M K. Couples - 27/09/2021 Confirmed reviews ALL

Large wedding party in progress when we arrived that went on with a very loud disco till midnight then took 2 hours to pack equipment away in van making a lot of noise in doing so, got virtually no sleep, had we been made aware prior to arrival we would have cancelled, restaurant staff were excellent, unfortunately the same can't be said for the breakfast as non of it was cooked fresh from ordering, bacon and sausage was both leathery and cold also beans were cold and hash browns were like road chippings.

Good quality comfortable

TripAdvisor rating 5.0/5

gbevan2021 27/09/2021 TripAdvisor review

Room well appointed staff friendly and always happy to help. Food very good and good choice good car parking set in lovely grounds. A few minutes from the m5 easy to find well sign posted will stay again.

bristol trip

TripAdvisor rating 3.0/5

vic2rjenkins 24/08/2021 TripAdvisor review

staff very friendly but found place lacked staff breakfast a disaster long wait and cooked breakfast horrible had scrambled eggs and it was just a grey and black mess husband had fried egg and was slimy. didnt try it again

Country hotel set in loverly ground but a short drive to the city

TripAdvisor rating 5.0/5

gillians555 22/08/2021 TripAdvisor review

Staff were very welcoming and reception were waiting for us. Our room was lovely and our bed was very comfortable. The bathroom was a little older but clean and well washed. The hotel is set in its own beautiful grounds out in the country but just a stones throw from the city. For us it was our overnight on our way down to Devon and Cornwall and we will defiantly use it again. We had an excellent evening meal which we booked in advance, there was a very nice bar located in the hotel and we finished our stay with a full English breakfast our choice. There was also a Good vegan selection. Best of all, Parking was free and there was a large car park and I like the way there were pet water bowls set our around the hotel for your pets. We liked all of it.

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