Mercure Bristol North the Grange Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 714 reviews

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set in 18 acres of landscaped gardens

  • Located 5 minutes from the M4, M5 & M32

  • Short drive to the city centre.

  • 7 Meeting rooms

ALLSAFE approved hotel

Hotel location

Mercure Bristol North the Grange Hotel

Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
United Kingdom

GPS:51.539042, -2.523471

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Brasserie at The Grange

The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.

Your meetings and events

Leave the city behind and mix business with relaxation in the rural settings of Mercure Bristol North The Grange. Set in south Gloucestershire countryside, yet just two miles from the M4/M5 interchange. Mercure Bristol North The Grange has six meetin g rooms, all fully equipped with complimentary high-speed WIFI, audiovisual equipment and space for up to 180 delegates. There's free parking for up to 150 cars and Bristol city centre is just eight miles away.

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superi or feature room with its patio doors looking out over the garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  714 reviews

TripAdvisor Rating  3.5/5  1,121 reviews

Two night stay

Customer review rating 4.0/5

Keithcat Business - Confirmed reviews ALL

I ate in the bar. I went to bed. I went to work. Then back to my room. I went to the bar. I went to bed.

Dear Keith W., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carl Symons General Manager

Good facility but no hot water

Customer review rating 3.0/5

J P. J. Business - Confirmed reviews ALL

If you are working in North Bristol this is a good hotel with high quality rooms and generally good staff. However, in my last stay, there was no hot water throughout my stay. Having a cold shower before going out on a cold winter morning is not good.

Dear Jeff J., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The boilers going down were out of our control and is fixed now, but i completely understand the issue that this caused you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carl Symons General Manager

Nice place to stay

Customer review rating 5.0/5

Steven C. Couples - Confirmed reviews ALL

We like it there ,it's nice the rooms are good and your staff are nice and friendly

Dear Steven c., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carl Symons General Manager

Breakfast 5* cooked and continental fresh

TripAdvisor rating 5.0/5

534stueyd Friends getaway - TripAdvisor review

Super breakfast and friendly staff, Recommend to anyone wanting a top quality high end breakfast, fresh and a very good selection of cooked and continental options, Definitely one of the best cooked breakfasts that I’ve experienced, very very enjoyable, poached eggs 5* all round 5*

Dear 534stueyd I am really pleased to read your lovely review of your breakfast you recently had with us. I will feed back to the Chefs as they are working hard to ensure that we maintain our high standard of quality in the market and this is great for them to hear. I do hope we welcome you back for another breakfast in the future Kind Regards Carl Symons General Manager

Murder mystery weekend and an extra night.

TripAdvisor rating 5.0/5

717anyaf Couples - TripAdvisor review

We booked a murder mystery weekend, though a separate company, and decided to add an extra night to make a longer relaxing weekend. On arrival Abbie, on reception, was very welcoming and informative and made us feel right at home. Our room was very spacious, with a large bed, and sofa and arm chair, which made it feel a bit like a suite. The murder mystery part was great fun, but the best thing about the hotel was it's amazing staff, nothing was too much effort and every request was met with a smile. In fact after the murder mystery we stayed up until the very early hours of the morning with some new friends and the reception staff were very happy to keep our glasses topped up well after the bar had closed. We had 2 lovely breakfasts, an afternoon tea with bubbly and an evening meal. The food was all freshly cooked and the service was immaculate. Personally for the afternoon tea I would have preferred less sweet things and more savoury, but that is just our own tastes. The hotel is set in lovely grounds and is only a few minutes from the M5, but you wouldn't know it as the area was so peaceful. We discovered that you can take dogs there too, which we will remember next time if we need to visit the area again. We joined their membership, which is free, and gives you discounts on rooms and meals, so very worth it. It's a very relaxed hotel that feels like you can dress up for dinner if you want to, but there is no pressure to do so at all. Just to add that I stay in hotels quite a lot for work and I can often tell if the staff are not treated well or not happy in their work, I'm hoping that's not the case here, because it seemed to me that everyone was so smiley and welcoming.

HI 717anyaf Thank you so much for your lovely review and choosing us for one of our Murder Mystery nights. I am extremely pleased to hear that the best thing about the hotel is our team. They have worked hard the last few months in getting our standards up and it is great when we receive feedback outlining this. I will pass on your comments to the team and especially Abbie who made you feel right at home. I do hope to welcome you back in the future Kind Regards Carl Symons General Manager

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Other web-users rate our hotel

  • 358 reviews 9.3/10 Location
  • 854 reviews 5.3/10 Room
  • 788 reviews 7.7/10 Service
  • 26 reviews 4.9/10 WiFi
  • 323 reviews 7.3/10 Breakfast
  • 293 reviews 4.3/10 Cleanliness
  • 255 reviews 4.5/10 Vibe

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