Customer review rating (ALL Rating) 3.9/5 714 reviews
Mercure Bristol North the Grange Hotel
Old Gloucester Road, Northwoods, Winterbourne
BS36 1RP BRISTOL
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Access: 4.83 km / 3 mi 8 min drive
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The Brasserie at The Grange offers a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce. Choose from our selection of fine wines, or enjoy a gin, carefully paired with tonics or have a cocktail.
Leave the city behind and mix business with relaxation in the rural settings of Mercure Bristol North The Grange. Set in south Gloucestershire countryside, yet just two miles from the M4/M5 interchange. Mercure Bristol North The Grange has six meetin g rooms, all fully equipped with complimentary high-speed WIFI, audiovisual equipment and space for up to 180 delegates. There's free parking for up to 150 cars and Bristol city centre is just eight miles away.
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All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superi or feature room with its patio doors looking out over the garden.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Two night stay
Customer review rating 4.0/5
Keithcat Business - Confirmed reviews ALL
I ate in the bar. I went to bed. I went to work. Then back to my room. I went to the bar. I went to bed.
Dear Keith W., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carl Symons General Manager
Good facility but no hot water
Customer review rating 3.0/5
J P. J. Business - Confirmed reviews ALL
If you are working in North Bristol this is a good hotel with high quality rooms and generally good staff. However, in my last stay, there was no hot water throughout my stay. Having a cold shower before going out on a cold winter morning is not good.
Dear Jeff J., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The boilers going down were out of our control and is fixed now, but i completely understand the issue that this caused you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carl Symons General Manager
Nice place to stay
Customer review rating 5.0/5
Steven C. Couples - Confirmed reviews ALL
We like it there ,it's nice the rooms are good and your staff are nice and friendly
Dear Steven c., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carl Symons General Manager
Breakfast 5* cooked and continental fresh
TripAdvisor rating 5.0/5
534stueyd Friends getaway - TripAdvisor review
Super breakfast and friendly staff, Recommend to anyone wanting a top quality high end breakfast, fresh and a very good selection of cooked and continental options, Definitely one of the best cooked breakfasts that I’ve experienced, very very enjoyable, poached eggs 5* all round 5*
Dear 534stueyd I am really pleased to read your lovely review of your breakfast you recently had with us. I will feed back to the Chefs as they are working hard to ensure that we maintain our high standard of quality in the market and this is great for them to hear. I do hope we welcome you back for another breakfast in the future Kind Regards Carl Symons General Manager
Murder mystery weekend and an extra night.
TripAdvisor rating 5.0/5
717anyaf Couples - TripAdvisor review
We booked a murder mystery weekend, though a separate company, and decided to add an extra night to make a longer relaxing weekend. On arrival Abbie, on reception, was very welcoming and informative and made us feel right at home. Our room was very spacious, with a large bed, and sofa and arm chair, which made it feel a bit like a suite. The murder mystery part was great fun, but the best thing about the hotel was it's amazing staff, nothing was too much effort and every request was met with a smile. In fact after the murder mystery we stayed up until the very early hours of the morning with some new friends and the reception staff were very happy to keep our glasses topped up well after the bar had closed. We had 2 lovely breakfasts, an afternoon tea with bubbly and an evening meal. The food was all freshly cooked and the service was immaculate. Personally for the afternoon tea I would have preferred less sweet things and more savoury, but that is just our own tastes. The hotel is set in lovely grounds and is only a few minutes from the M5, but you wouldn't know it as the area was so peaceful. We discovered that you can take dogs there too, which we will remember next time if we need to visit the area again. We joined their membership, which is free, and gives you discounts on rooms and meals, so very worth it. It's a very relaxed hotel that feels like you can dress up for dinner if you want to, but there is no pressure to do so at all. Just to add that I stay in hotels quite a lot for work and I can often tell if the staff are not treated well or not happy in their work, I'm hoping that's not the case here, because it seemed to me that everyone was so smiley and welcoming.
HI 717anyaf Thank you so much for your lovely review and choosing us for one of our Murder Mystery nights. I am extremely pleased to hear that the best thing about the hotel is our team. They have worked hard the last few months in getting our standards up and it is great when we receive feedback outlining this. I will pass on your comments to the team and especially Abbie who made you feel right at home. I do hope to welcome you back in the future Kind Regards Carl Symons General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price