Mercure Hull Grange Park Hotel 4 stars

Customer review rating 4.0/5 3,227 reviews

ALLSAFE approved hotel

Mercure Hull Grange Park Hotel
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+ 16 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 13 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane
Willerby
HU10 6EB hull
united kingdom

Tel: +4401482272763

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • WILLERBY BUS STATION :  WILLERBY BUS STA

  • By plane

    HUMBERSIDE At 28.97km / 18 miles

  • By train

    HULL At 9.17km / 5.7 miles

GPS :53.766179, -0.452092

Companies

  • SMITH & NEPHEW 9.33 km / 5.8 mi
Companies

Your meetings and events

Keep your business up to speed at Mercure Hull Grange Park Hotel. All of our meeting rooms have complimentary high-speed WIFI. Join us at Mercure Hull Grange Park Hotel for all your meetings and event requirements. We have 10 unique conference roomsto choose from and provide great service, delicious food, friendly staff and a warm welcome! Choose buffet lunches, soup and rolls on cold days, or ice cream during the summer. After a hard day's graft, catch up on your sleep in one of our 100 guestrooms.

Room descriptions and layouts

13 

meeting rooms

From 1 to 550 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst browsin g the morning papers or flicking through complimentary magazines.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic family room for 2 adults and 2 children

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior room with 1 four poster bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Non contractual photo

The Bar offers a range of wines, beers, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available, allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hull Grange Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,227 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,147 reviews

Good stay

Customer review rating 3.5/5

Diane T. Business - 07/04/2021 Confirmed reviews ALL

Lovely time,

Dear Diane T., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Amazing staff

Customer review rating 5.0/5

Hannah Couples - 03/04/2021 Confirmed reviews ALL

We visited twice within March and we could not fault the staff and their hospitality either time. Quick and attentive to your needs even when needing to extend our stay at short notice it wasn’t any problem. Clean and sealed rooms were a lovely Covid idea.

Dear hannah l., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Relaxing business trip

Customer review rating 5.0/5

Lee Business - 02/04/2021 Confirmed reviews ALL

Comfortable stay.

Dear Lee T., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

good hotel, excellent staff, can't fault it

Customer review rating 5.0/5

Phil F. Business - 26/03/2021 Confirmed reviews ALL

nice friendly hotel

Dear Phil F., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Ideal location for Hospital appointments.

Customer review rating 5.0/5

Nsc L. Couples - 25/03/2021 Confirmed reviews ALL

Friendly, efficient service; allowed early check-in to accommodate hospital visits. Under current restrictions everything well organised and administered. Room and food service very good; hot drink on departure a nice touch.

Dear Nicholas L., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager
Customer review rating 4.0/5

Anonymous Business - 20/03/2021 Confirmed reviews ALL

All hotel staff very professional, friendly and helpful. Room has everything you need for your stay and clean although bathroom dated. Room service great, food lovely. The added bonus for me was having the option of room service and not having to search for a take away (due to Covid restrictions). The breakfast in the morning was good value and lovely.

Dear McManus J., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Convenient location

Customer review rating 3.5/5

Tim Business - 20/03/2021 Confirmed reviews ALL

Great place to stay but too many inconsiderate early risers!

Dear Timothy L., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. I am sorry that our early risers disturbed you, it is not something we want to happen. It is nice to hear Linda getting a lovely mentions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

well organised in difficult times - Professional approach from all hotel team

Customer review rating 4.5/5

Tony K. Business - 19/03/2021 Confirmed reviews ALL

stay here regularly and always experience high standards of service

Dear Antony Paul K., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Well managed and comfortable hotel.

Customer review rating 5.0/5

Mel W. Solo - 15/03/2021 Confirmed reviews ALL

My stay at the hotel was very comfortable and the staff went out of their way to ensure I had a good experience. The room was clean and quiet and all the measures put into place ensured I felt very safe.

Dear Melanie W., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. I am glad we have made this stay much better than the last one. It is always great to make up for a disappointing stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Great in restricting times

Customer review rating 5.0/5

Dave Business - 13/03/2021 Confirmed reviews ALL

Friendly welcoming and helpful staff. Breakfast great value and evening meals good selection, delivered promptly to room. Arrangements well managed to create safe and welcoming environment. Thank you

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

good stay

Customer review rating 5.0/5

Alistair B. Couples - 12/03/2021 Confirmed reviews ALL

Great helpful staff.

Dear Alistair B., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Enjoyable stay in well appointed hotel

Customer review rating 4.0/5

Pete W. Business - 10/03/2021 Confirmed reviews ALL

Mostly excellent (obvious restrictions due to 'Covid'). WiFi in the room only average, this should be upgraded to stronger/faster. Bed very good, room quiet and relaxing. Pity about the location, it was probably better a few years ago but now the hotel is being partly surrounded by supermarkets, small factory units, garages, etc. This spoils the first impression in my opinion.

Dear peter W., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

WELL LOCATED

Customer review rating 5.0/5

Andrew G. Couples - 09/03/2021 Confirmed reviews ALL

PERFECTLY POSITIONED HOTEL FOR WORK IN WILLERBY

Dear Anne G., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. As the gent on reception, thank you for recognising me. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Friendly welcoming staff

Customer review rating 5.0/5

Rosemary G. Couples - 09/03/2021 Confirmed reviews ALL

Exceptionally clean room, very comfortable bed and most importantly, pleasant and helpful staff.

Dear Ben and Diana G., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. Brilliant to here that the staff were friendly and helpful, we pride ourselves on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

Okay stay

Customer review rating 3.0/5

Jedidia M. Business - 19/02/2021 Confirmed reviews ALL

I’ve stayed in this hotel before during November 2020 and I believe my experience was way better then. My room was better. This time my room wasn’t the best, there was stains on the carpet, I also saw bits of blood or dirt on my towel. The room was quite disappointing compared to the room I got on my last stay. Last time my room was bright, big and super clean.

Dear Jedidia M., Thank you for taking the time to tell us about your experience at the Mercure Hull Grange Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry to hear that we did not meet your expectations this stay. I can see you stayed on the 2nd floor in November and you obviously enjoyed it there then on the 1st floor. I will endeavour to make sure you are allocated a 2nd floor room for your next stay. Please put it on the reservation notes for me. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeff Cave Front Office Manager

well organised in difficult times - Professional approach from all hotel team

Customer review rating 5.0/5

Tony K. Business - 19/02/2021 Confirmed reviews ALL

great service from the team - i stay here often and the standards are consistently high even during the current pandemic- Geoff on the front desk is really positive and nothing is too much trouble the dining staff are doing a great job with the room service menus delivering hot fresh food at great value to your door

Dear Antony Paul K., Thank you Jeff Cave Front Office Manager

the stay was ok

Customer review rating 3.0/5

M Business - 12/02/2021 Confirmed reviews ALL

Staff were lovely, hotel clean and bed comfy. Food over priced £3.50 for 2 slices of a garlic baguette?? Had to change room at 9pm on the 2nd night due to noise next door. Was informed alot of contractors stay there and can be noisy, it was like a frat party ( which considering it is lockdown and no one should be mixing indoors,even if work together, was surprising). This is something that the staff knows goes on but I would think it feels intimidating for them to have to confront a group of men. The idea is the breakfast bag is good would be nice if could choose what to have in it rather than it be set.

Dear Michelle P., Thank you for taking the time to tell us about your experience at the Mercure Hull Grange Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeff Cave Front Office Manager

Best stay in a Mercure

Customer review rating 4.5/5

Jo Business - 29/01/2021 Confirmed reviews ALL

Warm welcome received, room very clean and lots of Covid secure enhancements noted around the hotel. Evening meal was room service only but good variety of meals on offer (and I'm vegetarian) and meal was hot and tasty. Only negatives- no heating in the bathroom and the shower water pressure was very weak.

Dear Joanne J., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager
Customer review rating 0.5/5

Lee W. Business - 19/01/2021 Confirmed reviews ALL

Every noisy banging in the walls could be the heating pipes

Dear Lee W., Thank you for taking the time to tell us about your experience at the Mercure Hull Grange Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will be investigating the noise affecting room 118 today to discover what was disturbing you and resolve the issue. I do hope you choose to stay with us again and would be grateful if you could contact me so I may ensure a much improved night sleep, my email is da… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Cooke General Manager

Good Stay

Customer review rating 3.5/5

T D. Couples - 29/12/2020 Confirmed reviews ALL

Stayed at the Mercure Hull on christmas day, we had a family room which was huge - the room was dated but clean and warm. The double bed in the room was very comfortable but one of the single beds was very uncomfortable, it was like being on a trampoline, needs a new mattress. The shower was hot and powerful and the coffee/tea facilities are well stocked. Friendly staff and an easy check in/check out. Would definitely stay here again if in the area and would recommend.

Dear Oliver C., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff Cave Front Office Manager

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