Hotel - Mercure Brighton Seafront Hotel
Mercure Hotel Mercure Hotel

Mercure Brighton Seafront Hotel

3.5/5 166 reviews
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41 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
+ 15 Services
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Mercure Brighton Seafront Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to Mercure Brighton Seafront Hotel, also known as The Norfolk Hotel. Take advantage of our seafront location, close to the Palace Pier, Royal Pavillion, British Airways i360 and beach. We are just 1 mile from Brighton train station.

Mr Iain LINDSAY, Hotel Manager

With incredible seafront views, the 4-star Mercure Brighton Seafront Hotel is the ideal place to stay when visiting this historic city. The Grade II listed hotel is a grand Victorian landmark with period features, including stuccoes Regency frontage, original mirrors, chandeliers and a high-ceilinged ballroom for celebrations. An ideal stay for both families and couples, it brings some 19th century elegance to your stay in Brighton.

The Goulty is the perfect spot for a relaxed dinner and catch up with friends, while afternoon tea and cocktails can be enjoyed in the NH Bar. The Coast View Suite provides a sea view backdrop for weddings and private events of all types. The famous Bandstand is directly opposite the hotel and can be booked for weddings. Guests arriving on business will also be pleased to find a number of meeting rooms, making it the obvious choice for business in Brighton.

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Hotel extras
  • Grade II listed building with original features and newly refurbished bedrooms
  • The Goulty restaurant serves locally inspired dishes
  • Nearby famous North Laine and The Lanes shopping districts
  • The Coast View Suite is the ideal backdrop for weddings
  • The famous Bandstand is directly opposite the hotel

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • LONDON GATWICK
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

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Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP
brighton
united kingdom

Tel: (+44)01273351012
Check-in from 14h00
Check out up to 12h00
Access and transport
  • LONDON GATWICK At 32.18km / 20 miles  - Shuttle paying
  • BRIGHTON STATION At 2.41km / 1.5 miles

GPS : 50.822763, -0.155482

Companies and event centres nearby

Company

AMERICAN EXPRESS1.5 km / 0.93 mi BUPA0.6 km / 0.37 mi DOMESTIC & GENERAL0.9 km / 0.56 mi FAMILY INVESTMENTS2.3 km / 1.43 mi LLOYDS TSB0.9 km / 0.56 mi SOUTHERN WATER16.1 km / 10 mi
BRIGHTON CITY COUN.1 km / 0.62 mi DELOITTE0.8 km / 0.5 mi EDF2 km / 1 mi LEGAL & GENERAL2.3 km / 1.43 mi RICARDO9.6 km / 5.97 mi VIRGIN MEDIA0.7 km / 0.43 mi

Congress centre

BRIGHTON CENTRE0.8 km / 0.5 mi

Your meetings and events

Mix business with pleasure and host corporate events by the seafront in the Mercure Brighton hotel's meeting rooms. Our six air-conditioned meeting rooms hold between 8 and 180 persons. Two have sea views and all have complimentary high-speed WIFI access. You'll get limited daytime parking when you book a meeting room. Post-meeting, catch up with your office with wireless Internet access in the lobby and bar. When the day's business is done, you can flop into the comfortable Hypnos beds in our Guestrooms.

Mercure Brighton Seafront Hotel Meeting Room
2 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WEST PIER 2 32 m2 2 m 20 8 15 10 0
COAST VIEW 2 39 m2 3 m 50 15 15 10 0
COAST VIEW 1 42 m2 3 m 60 16 20 12 40
WEST PIER 1 49 m2 2 m 40 18 20 12 30
NORFOLK SUITE 99 m2 3 m 60 26 30 25 50
BALLROOM 190 m2 5 m 180 60 60 80 150
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter
General equipment
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view and air conditioning. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, robe and slippers.

6 photos
Classic room with 1 single bed

Classic room with 1 single bed

Classic bedroom with 1 single bed, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 1 adult.

Classic room with 1 double bed

Classic room with 1 double bed

Classic bedroom with 1 double bed, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Classic room with 2 single beds

Classic room with 2 single beds

Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Classic family room for 2 adults and 1 child

Classic family room for 2 adults and 1 child

Classic family bedroom for 2 adults and 1 child with flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

Privilege Room with 1 Double Bed

Privilege Room with 1 Double Bed

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robes and slippers. Sleeps 2 Adults

Junior Suite with sea views and balcony - 1 king size bed

Junior Suite with sea views and balcony - 1 king size bed

Upgraded Junior Suite with 1 kingsize bed, sea views and balcony, Flat-screen TV, complimentary high speed Wifi, en suite bathroom, hairdryer and Nespresso coffe machine, newspaper, robe and slipppers. Sleeps 2 adults.

Privilege room with 1 double bed and sea view

Privilege room with 1 double bed and sea view

Upgraded bedroom with sea view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

Privilege Room with 1 Double Bed, sea view and balcony

Privilege Room with 1 Double Bed, sea view and balcony

Upgraded bedroom with sea views and balcony, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robes and slippers. Sleeps up to 2 adults.

Classic accessible room with 1 double bed

Classic accessible room with 1 double bed

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

  • 123 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
Room Bathroom Security Room service
    • 220/240 V AC
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

THE GOULTYType of cuisine: Type of cuisine: International

THE GOULTY Restaurant
Dinner
18:30 - 21:00
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GOULTYType of cuisine: Type of cuisine: International

The Goulty offers traditional and locally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. Offering panoramic sea views, we invite you to have a light snack or a delicious three course meal.

Find out more and book

NH BAR

NH BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NH BAR

Enjoy a carefully crafted cocktail and nibbles in the new NH Bar while checking your social media with complimentary WiFi access. Offering a range of wines, beers, gins and afternoon tea with fizz, you can sit back and relax until you are ready to leave.

See all our restaurants and bars
3.9/5 ALL Rating 857 reviews

Our guest reviews for
Mercure Brighton Seafront Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 166 reviews
Anonymous Couples - 10/02/2020 Confirmed reviews ALL
« Ok »

Reception is nicely decorated and bar has a great view and nice welcoming space. Hotel is well located. Room 156 smells of mildew and the extractors at the back of the building are quite noisy. More staff are required at breakfast service to ensure food/plates etc are all topped up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

Southampton V. Couples - 10/02/2020 Confirmed reviews ALL
« Great location, lovely bar overlooking seafront, walking distance to the lanes »

One night stay for a graduation ceremony, bedroom was small but well planned and had everything required. Booked a privilege room but take note that the ‘free’ newspaper is a digital one. Bar at the front is lovely and spent time there looking out to sea. A great place to meet people. Staff were helpful and friendly. Breakfast was buffet style and adequate for the price. Paid to park the car overnight. If staying longer would probably upgrade to a sea view room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Samantha Couples - 10/02/2020 Confirmed reviews ALL
« One night stay »

One night stay with boyfriend. One dressing gown, only decaffeinated coffee in supply, lime scale and dirty shower screen cover. Pillows were comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha U., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

Michelle M. /. D. M. Couples - 10/02/2020 Confirmed reviews ALL
« Fabulous ! »

From start to finish excellent - we parked at hotel and our room was ready early . Reception staff very efficient and friendly. The hotels decor is boutique and interesting . Our privilege room with sea view was fabulous - the decor , bedding , furnishings - excellent. The restaurant staff for dinner attentive . Breakfast was satisfactory with attentive staff. We would definitely stay again .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Flora D. Families - 10/02/2020 Confirmed reviews ALL
« Ms »

We stayed overnight and everything was fine. I am not very experienced with booking by internet though and was alarmed when charged nearly another hundred pounds over the advertised price when it came to paying. I felt this was a fault with the booking company though and not the hotel. It was a relief to find that the booking had really been made and stuff hadn't just disappeared into the ether. I'm filling the next item in because I can't move on without but think site was called Getaroom. It was just early on menu when I went to book

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flora We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Anonymous Friends - 10/02/2020 Confirmed reviews ALL
« Shock at the tiny single rooms »

Shock at the tiny single rooms but I forgive you as the bed was the most comfortable one I have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas you have scored low and prevent future occurrence. Sincerely, Barry

Steve T. Couples - 09/02/2020 Confirmed reviews ALL
« Very well located if you dont want to be in the town, nice hotel and friendly staff »

Thoroughly enjoyed the 2 night break we had, but felt let down by the quality of both the evening meal and the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

Katie Solo - 09/02/2020 Confirmed reviews ALL
« Good stay »

Staff were friendly upon arrival and during my stay. The room and surrounding areas were very clean and well maintained. I would definitely recommend and would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katie We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

A. P. Couples - 08/02/2020 Confirmed reviews ALL
« Great location for a Brighton Break »

Well placed hotel on seafront, plus parking available on site - always a bonus. Very clean and spacious room. Reception staff very helpful and friendly. Sea facing room with balcony huge balcony worth the upgrade!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

H &. P. Couples - 08/02/2020 Confirmed reviews ALL
« Good Location »

Fantastic Hotel. Staff very good. The only let down was the extremely over priced drinks !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hilary We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Lynn Families - 06/02/2020 Confirmed reviews ALL
« Well located and friendly staff »

Rooms were well appointed and staff were friendly and helpful, our only problem was finding the car park despite having asked for information before arrival. It would be helpful if the back car park was mentioned on your web site

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback which I will share with our team. I note your comments regarding car park notification and will ensure we look at this. Sincerely, Barry

Suzanne L. L. Friends - 03/02/2020 Confirmed reviews ALL
« Good hotel in general. Poor customer service in some areas »

Hotel was good value and good location. Very disappointed that we were unable to have a bottomless afternoon that had been pre-booked and paid for, the customer service received relating to this was extremely poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne Le L., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have spoken to Our Operations Manger who assure me he has been in direct contact with you. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Barry

Anonymous Couples - 03/02/2020 Confirmed reviews ALL
« Convenient location »

Good support from staff. Quirky decor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience with the booking experience and breakfast did not meet your expectations; please allow me to express my sincerest apologies. Should you wish to contact me so I have a full understanding on any issues, please do not hesitate to do so. Sincerely, Barry

Julie W. Friends - 02/02/2020 Confirmed reviews ALL
« Great location. Very positive staff. Fantastic rooms »

Check in lady was brilliant. Beautiful room, good night sleep. Could stay for breakfast but it looked and smelt lovely. Mercure always delivers. Tried to save a few quid booking another hotel - what a mistake. Made this booking 30 minutes after asking for a refund at that hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Diane D. Couples - 01/02/2020 Confirmed reviews ALL
« Clean welcoming hotel relaxing break »

Overall enjoyed our break. Would have liked more selection of food for room service. Would have liked the waiters to remove our plates at breakfast instead of just clearing the table when we left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and will certainlly address your comments regarding service as we strive to continuously improve the quality of our services. Sincerely, Barry

Yk A. Solo - 30/01/2020 Confirmed reviews ALL
« Lovely stay »

Hotel is well situated close to town centre, staffs at the reception displayed an excellent customer care services, amazingly bar is open 24hours to residents... comfy beds and many more I was so excited and couldn’t remember... will definitely come back

Our hotel has responded to the review
Our hotel has responded to the review

Thank you A. for the 100 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager

Claire A. Couples - 29/01/2020 Confirmed reviews ALL
« Lovely stay in beautiful room with lovely food »

Lovely last minute stay here. First time to Brighton. Lovely dinner with friendly helpful waiter who we couldn't fault . Lovely breakfast , spacious room and view overlooking the sea. Only negative was that the water from shower even though was on hottest setting was barely warm so not the best after a January cold walk getting ready for dinner. This was the same also for other family members too .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Barry

Ann Couples - 29/01/2020 Confirmed reviews ALL
« Not up to expectations »

We were booked in on an offer via secret escapes whereby a three course meal was included.We feel the waiter service in the restaurant was very unhelpful and disinterested in us.The menu was awful,(I presume a menu special for this offer).The drinks were expensive for this kind of experience. Reception staff were helpful on booking in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your restaurant experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Barry

Matt K. Solo - 29/01/2020 Confirmed reviews ALL
« Pleasant »

I didn’t have the breakfast, it wasn’t very enticing and not a lot of variation. The coffee at breakfast was weak.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Barry

Fethi R. Couples - 28/01/2020 Confirmed reviews ALL
« Good location/ Sea front »

Nice room with sea view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fethi R., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Barry

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