Mercure Brighton Seafront Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 2.102 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

+ 20 Serviços

Extras do hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • The Goulty restaurant serves locally inspired dishes

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Localização do hotel

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP brighton
united kingdom

Fax: (+44)01613880915

Check-in desde as 15h00

Check-out até às 11h00

  • De avião

    LONDON GATWICK A 32,18 km / 20 milhas - Transporte Pagante

  • De comboio

    BRIGHTON STATION A 2,41 km / 1,5 milhas

GPS:50.822763, -0.155482

Empresas

  • AMERICAN EXPRESS 1.5 km / 0.93 mi
  • BRIGHTON CITY COUN. 1.0 km / 0.62 mi
  • BUPA 0.6 km / 0.37 mi
  • DELOITTE 0.8 km / 0.5 mi
  • DOMESTIC & GENERAL 0.9 km / 0.56 mi
  • EDF 2.0 km / 1.0 mi
  • FAMILY INVESTMENTS 2.3 km / 1.43 mi
  • LEGAL & GENERAL 2.3 km / 1.43 mi
  • LLOYDS TSB 0.9 km / 0.56 mi
  • RICARDO 9.6 km / 5.97 mi
  • SOUTHERN WATER 16.1 km / 10.0 mi
  • VIRGIN MEDIA 0.7 km / 0.43 mi

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

THE BRASSERIE

O Brasserie oferece cozinha de inspiração tradicional e internacional, sobremesas deliciosas e uma seleção de bons vinhos para acompanhar a refeição. Desfrute de um petisco ligeiro ou de uma refeição completa de 3 pratos com vista panorâmica para o mar.

As nossas reuniões e eventos

Misture negócios com prazer e organize eventos empresariais à beira-mar nas salas de reuniões do hotel Mercure Brighton Seafront. As seis salas de reuniões com A/C acolhem entre 8 a 180 pessoas. Todas as salas têm WIFI de alta velocidade grátis e duas têmvista para o mar. Aproveite o tempo de estacionamento limitado ao reservar uma sala de reuniões. Após a reunião, aproveite a Internet sem fios no átrio e bar. No final do dia de negócios, descontraia nas confortáveis camas Hypnos nosquartos.

Descrições e configurações das salas

salas de reuniões

De 1 a 180 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel
  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Tela

  • Flipchart

  • Videoconferência

  • Pódio

  • Púlpito

  • Luz do dia

  • Acesso WiFi

  • Salas de apoio

  • Retroprojetor

  • Equipamento de vídeo

Para organizar a sua reunião, o hotel coloca-se à sua disposição para confirmar a disponibilidade dos equipamentos e serviços.

As nossas opções de alojamento

Todos os quartos têm TV de ecrã plano e WIFI de alta velocidade gratuita. Atualize para quarto com vista para o mar. Em quartos Privilege e Superior, pode usufruir de uma máquina de café Nespresso, jornal, roupão e chinelos. Aconchegue-se numa das camas Hypnos ou veja TV LCD de ecrã plano no seu quarto Standard. Reserve um quarto Executive com mais espaço, Internet e filmes grátis.

Avaliações dos nossos clientes sobre o
Mercure Brighton Seafront Hotel

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 3.9/5

2.102 comentários

Classificação do TripAdvisor 3.5/5

360 comentários

Very nice hotel with an historic vibe

Nota Tripadvisor 5.0/5

527thibautd Business - 19/12/2021 Avaliação com certificação TripAdvisor

The hotel is well located in the sea front and not fare from the train station, the lobby bar and restaurant are very nicely decorated. The personnel was very polite and ready to help. I was upgraded to a room with an ocean view. I couldn't really enjoy it since it was rainy, foggy and dark (Late arrival and early departure in december) but I appreciated the attention. The room itself was spacious and well equipped. the paint was peeling on some places of the ceiling but otherwise it was very nice.

Good but flawed by intro of hidden 10% add on

Nota Tripadvisor 4.0/5

Spoonwother Business - 26/11/2021 Avaliação com certificação TripAdvisor

This hotel has been a regular choice for me. This stay though will be my last. There is a new regime introduced at Jupiter owned hotels this week which seems to think it's OK to secretly add a 10% service charge to all bills. The new front of house manager here is also not upto standard with an arrogant attitude. Sorry to be negative, but this is one off my list.

Dear Spoonwother Thank you for your review and I'm terribly sorry to hear that you were disappointed with your stay. We have recently had our tills upgraded and I'm sorry for any inconvenience cause. The 10% service in the bar has just been brought to my attention yesterday that the bar drink somehow had a 10% service charge levied. Until I get this resolved I've asked the team to remove this from any bills presented. For the restaurant the 10% service charge has always been on the bill which of course you can ask for it to be removed. I am sorry if you were inconvenienced during your stay. On check in we ask all our guests if they would like to apply credit to their room making an authorization to open up their account on the room. I am sorry if you feel this is unacceptable and of course we would be delighted to look after you again should you wish to visit Brighton. With kind regards Catherine

Not pet friendly (despite what it says on the Mercure Happy Tails website)

Nota Tripadvisor 1.0/5

julianevans2021 04/11/2021 Avaliação com certificação TripAdvisor

We booked a room to take our four month old puppy to the beach for the first time as the Mercure Happy Tails website says the hotel is pet friendly, but they called the day before our trip to say they didn't accept pets. It'd a good thing I sent a message to ask for a pet friendly room or we would have wasted a journey to Brighton. The manager was very apologetic though.

Dear Julianevans I am so sorry to read that you were not happy as you couldn't bring your lovely pet with you. The hotel has been de-listed for pets since the refurbishment in 2019 and has certifications that we are allergen free. I am so sorry for any disappointment but glad it ended up not being a wasted journey Kind regards Catherine

mercure brighton seafront

Nota Tripadvisor 5.0/5

patricia j 18/10/2021 Avaliação com certificação TripAdvisor

Lovely hotel, excellent location, superb breakfast. Hotel room was great, only downfall rooms are still noy being serviced, you have to collect teabags, milk, towels, toilet rolls, toiletries from reception.

Dear patricia j Thank you for your review of the Mercure Brighton. I am glad you enjoyed your stay with us. We are currently servicing rooms on request. On check-in you would been advised to let reception know if you would like your room serviced. I am surprised you have to collect towels etc from reception, please do accept my apologises for this and i will investigate this further. Thank you very much for your review and we look forward to seeing you again in the future. Kindest Regards David

good stay nice hotel

Nota Tripadvisor 4.0/5

debbiet822016 19/09/2021 Avaliação com certificação TripAdvisor

We have stayed here before SO love the place .. our room this time was furnished in such a way that made mobility to the bathroom a little tight (room 114) No way should the shelve unit be blocking this area esp. for access to toilet at night!!! We loved room 111 on a previous stay ..and the staff are all lovely

Perfect - great. hotel

Nota Tripadvisor 5.0/5

P1245BLemma 06/09/2021 Avaliação com certificação TripAdvisor

We had a great stay, the staff were extremely polite, friendly and helpful. The hotel was welcoming, clean and efficiently run. It is in a great location, suitable for all Brightons' shops, restaurants and activities.

Funky and friendly

Nota Tripadvisor 4.0/5

julietb880 20/08/2021 Avaliação com certificação TripAdvisor

The foyer is funky and the staff were all nice and helpful - especially Archie . The sea view rooms are great lovely beds, view and bathroom - my sons inland view room was nicely refurbished but looked onto a wall and metal staircase or something . The bar is open until midnight which is great - and we would go again ! But it was pretty pricey , breakfast wasn’t included and then we had to pay for parking on top

Nice room and good customer service

Nota Tripadvisor 4.0/5

Navigator540537 20/08/2021 Avaliação com certificação TripAdvisor

Hotel looks amazing and the rooms are very nice. Great location on the seafront. Parking was a bit expensive but it's to be expected due to location etc. Very helpful staff who sorted out any issues we had. Would stay here again.

A true great STAYCATION

Nota Tripadvisor 5.0/5

107trishm 11/08/2021 Avaliação com certificação TripAdvisor

The hotel was excellent - great room, great staff , great bar and particularly Monty on Reception - a true hard working great personality to greet you at reception . Just loved the decor and particularly the room with a great sea view and terrace . Hope to return soon

One night stay

Nota Tripadvisor 3.0/5

shaneworthing 29/07/2021 Avaliação com certificação TripAdvisor

The hotel lobby and bars were beautiful but the rest of the hotel felt more basic. The room was very hot even with the aircon on and the shower leaked out or the head so it didn't work properly. The staff were all lovely though.

Dear Shaneworthing Thank you for your review. I am glad you enjoyed your stay with us at the Mercure Brighton. I will ensure my team receives your feedback. I am surprised with the A/C not affecting the room temperature in your room. I will have my maintenance team look at this and the shower head straight away. Thank you for taking the time to write the review and we look forward to seeing you again in the future.

Nice location but grossly overpriced

Nota Tripadvisor 3.0/5

MickW243 18/07/2021 Avaliação com certificação TripAdvisor

Room very nice. Had free drink under Accor programme - undrinkable house wine the only alcoholic option - not what is expected. Chablis extortionately priced and served with ice as it was warm ! £25 per night to use hotel car park - disgraceful.

Disappointed and mislead

Nota Tripadvisor 3.0/5

Philip G 02/09/2020 Avaliação com certificação TripAdvisor

On arrival our room was not ready, but when allocated it was nothing like the room on the web listing. The Classic room on the listing was modern, spacious, had a walk in shower and Illy coffee machine. Our room was small, pokey and had neither the walk in shower or Illy coffee machine. The room was large enough for one person and dated. I had to ask reception for some toilet roll and told the lady on reception that it wasn,t the room on the web page and didn't have the coffee machine. She said it was a Classic room and they don't have coffee machines. I showed her the listing and she just said I will tell my manager because that is wrong. The restaurant was not open and the bar was pretty poor. Apart from the reception area the rest of the hotel was pretty tired. If I had known this beforehand I would not have booked this hotel.

Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and your comments are being addressed.

Two Night Stay

Nota Tripadvisor 3.0/5

Barrit20 26/07/2020 Avaliação com certificação TripAdvisor

We booked sea view room and had fabulous weather, so was justified. However, thought we woke to a sea mist, but this was due to the windows needing a clean! It was 2nd floor, so possibly a problem. Hotel had lovely character. Due to Covid, our room was not made up. Not an issue, except we ran out of bathroom items very quickly. Would have been nice if they told us when checking in, or left double amount in the room. Position is a slow 25 minute walk from the station and right by the BA tower, which was excellent for us. Room was small and did not have any drawers, so could be an issue for longer stays, but was comfortable and we slept well. Lovely walk-in shower, but water was slow to drain. Overall enjoyed our stay and would return.

Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We very much appreciate your feedback and it is always a pleasure to receive positive feedback There are some changes to our usual standards during this time to ensure the safety of both our teams and our guests and we are grateful for your appreciation.

Excellent Night Away

Nota Tripadvisor 4.0/5

markhh0rn 20/07/2020 Avaliação com certificação TripAdvisor

The staff throughout our stay were very friendly and accommodating. The room was comfortable and perfect for a night in Brighton. I would have loved to spend time in the hotel's bar but understandably it is currently closed. Luckily though the hotel is just a short stroll away from everything Brighton has to offer.

Dear Mark Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We very much appreciate your feedback and it is always a pleasure to receive positive feedback I'm sorry the bar was closed during your stay , a precautionary measure during these difficult times but I'm glad to report it is now open.

Very disappointing

Nota Tripadvisor 2.0/5

404052020 29/02/2020 Avaliação com certificação TripAdvisor

Having stayed at other Mercure hotels elsewhere and enjoyed the experience, frankly I will not be staying again. The room was small, basic with no draw space whatsoever for clothes. I asked for another bigger room with a bath, none was forthcoming - a seafront upgrade was offered at an extra £40 a night. I didn’t actually care about the view, just a comfortable room. There was a leak from the bathroom basin which came out to the ‘hall’ which was bubbling the wallpaper and seeping out onto the carpet. Outside the common space to the rooms beyond the entrance was in need of maintenance with common parts dirty. The breakfasts were very basic indeed and a very low standard. The only saving grace was the breakfast staff who were very obliging and courteous within the constraints they were functioning. All round a very poor low quality experience which I will not be repeating.

Dear Neil Once again thank you for taking the time to share your feedback following your recent stay.

Nice renovation but very poor customer service & breakfast

Nota Tripadvisor 3.0/5

DavidPlatmember Business - 19/02/2020 Avaliação com certificação TripAdvisor

Great location of the hotel. It was renovated around 1 year ago and it has now a nice decoration. Breakfast though is one of the worse I had in years, very limited, poor quality and no replacement of food when this is finished. Customer service isn't very good either. You can tell that this hotel is not run by Accor but by an outsourced company. They need to invest more in people and improve the breakfast.

Lovely seafront hotel

Nota Tripadvisor 4.0/5

Bren K 19/02/2020 Avaliação com certificação TripAdvisor

Stayed here for a weekend trip to Brighton, location perfect for visiting all the attractions. Stayed In a Mews room on the second floor. Bed was huge and very comfortable, tea making facilities good and the gift of chocolates a nice welcoming touch. Water pressure in the bathroom was poor and height of wash basin and toilet too low for normal adults and would have been an issue if we were staying longer. Breakfast was fantastic with a huge selection to suit everyone and topped up regularly. However, time it wrong and you will have to queue to get a table as the room is small and doesn’t seat large amounts of guests in a sitting. Ambience of hotel is good and most of the staff pleasant and helpful. Would stay again

Dear BMK15 Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. We very much appreciate your feedback and it is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

helpful staff

Nota Tripadvisor 4.0/5

alexs181818 22/01/2020 Avaliação com certificação TripAdvisor

Very fast check in and check out served by Mr Shameen. He also upgrade my room automatically cause i am accor gold member. Good service!! Close to croydon centre, but a bit far to london. Bus stop in front of the hotel. Overall i satisfy with this hotel and i will stay again when i come to UK.

Hi Alexs181818 Thanks you for your feedback, It's greatly appreciated. Regards Barry

Brighton at its best

Nota Tripadvisor 5.0/5

jaynlea Couples - 11/11/2019 Avaliação com certificação TripAdvisor

Stayed at this most wonderful old style hotel, every aspect of this stay was outstanding. The moment you walk into the lobby you feel you are somewhere special. The view every morning from the superior room at the front is amazing. We were lucky to have good weather given it is late Autumn.

Hi jaynlea We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, although I can't guarantee the good weather ! Regards Barry

Great stay

Nota Tripadvisor 5.0/5

G7544FLpaulineg Friends getaway - 30/10/2019 Avaliação com certificação TripAdvisor

Except dinner in restaurant which was Moules marinière which were cold and rubbery unable to complain to waiter as he was on his own and very busy- Breakfast was okay but also luke warm sad really xxx

Dear Pauline, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will certainly address your comments regarding your restaurant experience. and we hope your next visit will be more pleasant as the previous one. Sincerely,

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