Hotel - Mercure Glasgow City Hotel
Mercure Hotel Mercure Hotel

Mercure Glasgow City Hotel

3.5/5 1,316 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Our 6 flexible meeting rooms with complimentary high-speed WiFi access can cater for up to 80 delegates. Your dedicated conference host will arrange everything you need, from audio visual equipment to laptops. The Conference Team can serve breakfast,lunch or afternoon tea in the room or in the adjoining breakout area. Finish up a productive stay by falling into bed in one of the Mercure Glasgow City hotel's 91 guest rooms.

Mercure Glasgow City Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE MILLER SUITE 16 m2 2 m 10 0 8 0 0
THE MERCHANT ROOM 24 m2 2 m 20 7 14 6 0
THE TRADER SUITE 24 m2 2 m 20 7 14 6 0
THE BROKER SUITE 56 m2 2 m 55 28 30 28 30
THE BANKER SUITE 61 m2 2 m 50 22 28 22 30
THE BUCHANAN SUITE 220 m2 3 m 80 40 40 40 120
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poster bed.

  • 91 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 ALL Rating 5,135 reviews

Our guest reviews for
Mercure Glasgow City Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,316 reviews
Tim Business - 16/02/2020 Confirmed reviews ALL
« Well located but in need of investment »

Good points were the friendly and helpful staff and the quality of the food. The rooms however need money spending on them (particularly the bathrooms). Replacing the shower over bath with a large walk in shower would be a minimum. Carpets and decor look tired and the windows need a clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim C., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunny Verma General Manager

Ksdonnelly Couples - 16/02/2020 Confirmed reviews ALL
« Good stay »

Enjoyed our stay. Staff very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry D., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Anonymous Couples - 16/02/2020 Confirmed reviews ALL
« Well located, friendly efficient staff - good stay »

Ideally located and good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Anonymous Business - 14/02/2020 Confirmed reviews ALL
« Fine, hotel a bit tired and a little noisy »

Check in was friendly and extremely speedy. My room was a little tired, but for a work stay it was absolutely fine. There was a knocking noise in the room (radiator?) plus a fair amount of street noise. Other than that, all good. However the hotel used my check in details to join me to their loyalty scheme without my permission, which I strongly object to, and I suspect is a breach of GDPR. I have complained, but they haven't responded.

Sg Couples - 13/02/2020 Confirmed reviews ALL
« Central location »

Central location, friendly staff, quiet room in hotel in excellent location in Glasgow. Fantastic value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon G., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Nick Business - 13/02/2020 Confirmed reviews ALL
« Conference Visit to Glasgow »

Perfect, simple hotel in heart of Glasgow with easy access to great restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Mark S. Business - 13/02/2020 Confirmed reviews ALL
« Mediocre »

A dated hotel with rooms and corridors in need of refurbishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark S., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunny Verma General Manager

D B. Couples - 11/02/2020 Confirmed reviews ALL
« Well located »

Pleasant staff great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Lilian W. Couples - 10/02/2020 Confirmed reviews ALL
« Centre location »

Very well appointed, staff very efficient only let down room was very tired and in need of upgrading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilian W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Brnd Couples - 10/02/2020 Confirmed reviews ALL
« Well located »

Welcoming staff, great location, clean and comfortable. Great breakfast good selection especially as you can help yourself so is very relaxed. Yes furniture could do with updating in rooms but overall good value for money and would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Michael M. Friends - 10/02/2020 Confirmed reviews ALL
« Good place for a Glasgow Night Out! »

Overall a good experience with good friendly and helpful staff. The rooms were clean but they are getting tired and could do with a refurbishment. Bods comfy and pretty quiet as well. Breakfast was really good next day. Overall a pretty good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Anonymous Business - 09/02/2020 Confirmed reviews ALL
« Good location »

Attending a training event at same venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tish R., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Ewaggott Couples - 03/02/2020 Confirmed reviews ALL
« Good value for money »

Struggled to find the car park ..not well sign posted. Nice welcome when we arrived and room warm and clean. Bed very comfortable , but filled most of the room, it was quite tight around the bed. Breakfast was lovely . Room a little noisy at night, but thats the norm for a city centre hotel. I would definitely stay again, and it was good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Eilidh K. Couples - 02/02/2020 Confirmed reviews ALL
« Well located »

Great location and staff could do with a quite spruce up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eilidh K., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

William Couples - 01/02/2020 Confirmed reviews ALL
« Good location »

An overnight stay for attendance at a function next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Anonymous Business - 29/01/2020 Confirmed reviews ALL
« Ideal location »

Ideal location, short walk to train station and everything needed for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl V., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Thomas M. Couples - 29/01/2020 Confirmed reviews ALL
« central for glasgow »

had a great time, welcome on arrival and looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Anonymous Friends - 29/01/2020 Confirmed reviews ALL
« Good Value »

The Hotel was in an excellent position for both shops and Merchant city. The staff were very friendly and helpful. The rooms were clean and well appointed. Although the booking showed a classic double the bed was massive and very comfortable, we were delighted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Anonymous Couples - 28/01/2020 Confirmed reviews ALL
« Lovely room in the heart of the city centre »

Perfect overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Isobel Couples - 27/01/2020 Confirmed reviews ALL
« Right in the heart of Glasgow, excellent stay »

We had a lovely stay at the Mercure Glasgow to celebrate my husbands birthday, the reception staff were very friendly and extremely helpful giving us information when we asked about eateries in the vicinity. The hotel is very clean, our room although it didn't have any view of the city was excellent, we had a comfortable, clean bed and a large enough bathroom. The breakfast is absolutely delicious and plentiful, well worth purchasing in advance of your stay. This is the 2nd time we have stayed here and look forward to the next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isobel M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

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