Hotel - Mercure Glasgow City Hotel
Mercure Hotel Mercure Hotel

Mercure Glasgow City Hotel

3.5/5 1,314 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Our 6 flexible meeting rooms with complimentary high-speed WiFi access can cater for up to 80 delegates. Your dedicated conference host will arrange everything you need, from audio visual equipment to laptops. The Conference Team can serve breakfast,lunch or afternoon tea in the room or in the adjoining breakout area. Finish up a productive stay by falling into bed in one of the Mercure Glasgow City hotel's 91 guest rooms.

Mercure Glasgow City Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
THE MILLER SUITE 16 m2 2 m 10 0 8 0 0
THE MERCHANT ROOM 24 m2 2 m 20 7 14 6 0
THE TRADER SUITE 24 m2 2 m 20 7 14 6 0
THE BROKER SUITE 56 m2 2 m 55 28 30 28 30
THE BANKER SUITE 61 m2 2 m 50 22 28 22 30
THE BUCHANAN SUITE 220 m2 3 m 80 40 40 40 120
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poster bed.

  • 91 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 ALL Rating 5,125 reviews

Our guest reviews for
Mercure Glasgow City Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,314 reviews
D B. Couples - 11/02/2020 Confirmed reviews ALL
« Well located »

Pleasant staff great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Lilian W. Couples - 10/02/2020 Confirmed reviews ALL
« Centre location »

Very well appointed, staff very efficient only let down room was very tired and in need of upgrading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilian W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Brnd Couples - 10/02/2020 Confirmed reviews ALL
« Well located »

Welcoming staff, great location, clean and comfortable. Great breakfast good selection especially as you can help yourself so is very relaxed. Yes furniture could do with updating in rooms but overall good value for money and would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Michael M. Friends - 10/02/2020 Confirmed reviews ALL
« Good place for a Glasgow Night Out! »

Overall a good experience with good friendly and helpful staff. The rooms were clean but they are getting tired and could do with a refurbishment. Bods comfy and pretty quiet as well. Breakfast was really good next day. Overall a pretty good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Anonymous Business - 09/02/2020 Confirmed reviews ALL
« Good location »

Attending a training event at same venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tish R., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Ewaggott Couples - 03/02/2020 Confirmed reviews ALL
« Good value for money »

Struggled to find the car park ..not well sign posted. Nice welcome when we arrived and room warm and clean. Bed very comfortable , but filled most of the room, it was quite tight around the bed. Breakfast was lovely . Room a little noisy at night, but thats the norm for a city centre hotel. I would definitely stay again, and it was good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elaine W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Eilidh K. Couples - 02/02/2020 Confirmed reviews ALL
« Well located »

Great location and staff could do with a quite spruce up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eilidh K., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

William Couples - 01/02/2020 Confirmed reviews ALL
« Good location »

An overnight stay for attendance at a function next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Anonymous Business - 29/01/2020 Confirmed reviews ALL
« Ideal location »

Ideal location, short walk to train station and everything needed for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl V., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Thomas M. Couples - 29/01/2020 Confirmed reviews ALL
« central for glasgow »

had a great time, welcome on arrival and looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Anonymous Friends - 29/01/2020 Confirmed reviews ALL
« Good Value »

The Hotel was in an excellent position for both shops and Merchant city. The staff were very friendly and helpful. The rooms were clean and well appointed. Although the booking showed a classic double the bed was massive and very comfortable, we were delighted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Anonymous Couples - 28/01/2020 Confirmed reviews ALL
« Lovely room in the heart of the city centre »

Perfect overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Isobel Couples - 27/01/2020 Confirmed reviews ALL
« Right in the heart of Glasgow, excellent stay »

We had a lovely stay at the Mercure Glasgow to celebrate my husbands birthday, the reception staff were very friendly and extremely helpful giving us information when we asked about eateries in the vicinity. The hotel is very clean, our room although it didn't have any view of the city was excellent, we had a comfortable, clean bed and a large enough bathroom. The breakfast is absolutely delicious and plentiful, well worth purchasing in advance of your stay. This is the 2nd time we have stayed here and look forward to the next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isobel M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

Jay Business - 27/01/2020 Confirmed reviews ALL
« Do Not Stay Here »

Had to move rooms twice during the night - 11pm and 5am due to continuous banging noise coming from radiators. Could not get a good sleep here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaspal B., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Armstrong Head Receptionist

James D. Couples - 26/01/2020 Confirmed reviews ALL
« Birthday weekend »

Nice hotel, got an upgrade as my wife's birthday which was very much appreciated. Breakfast was excellent but Scottish breakfast with Cumberland sausages????? Why no square sausage? The haggis was nice and my wife had seconds. Only issue was the upgraded room backed onto the lift so you kept hearing the doors opening and closing. But we kept managing to get back to sleep. Great location and would stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear James D., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Ian Solo - 25/01/2020 Confirmed reviews ALL
« Well located and attractively priced. »

An enjoyable stay near the centre of Glasgow. Unpretentious girl with helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Lucy Business - 25/01/2020 Confirmed reviews ALL
« Good location »

Pleasant, helpful staff and good location. Decent breakfast. Noise was a problem on one night - couldn’t work out if it was due to close proximity to the casino/club? Anyway it was a very restless sleep. The rooms were so hot!!! I turned my radiator down to frost setting and had the window open for a while on the second night but it was still really unpleasantly warm (end of January).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy S., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Armstrong Head receptionist

Elizabeth L. Couples - 25/01/2020 Confirmed reviews ALL
« Great location, friendly staff, comfortable room, good breakfast. »

We had a very comfortable and enjoyable stay at your hotel in Glasgow. We will be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth L., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Shaun P. A. Couples - 24/01/2020 Confirmed reviews ALL
« Not great »

The bedding was marked and dirty, the heating wasn’t working for our first night stay. Lights in the room had to be changed as were flickering badly upon our first entry of the room. Also having only one plug socket available in the room made it difficult to charge devices or use any electronic equipment. The bathroom tiles were all smeared and marked with hand prints Also the headboard had visible handsprints from previous guests highlighting sexual activity as the prints were in certain positions and when we wiped them off they were coloured and I assume this was a lubricant and clearly had not been cleaned by staff.. We spent 45 minutes wiping down surfaces with disinfectant wipes. There was also a used sanitary pad in the bin bathroom. also Several pubic hairs were on the toilet and in the shower. The towels were coarse and not fluffy as we would expect for the cost of the stay. The staff at the front desk were wonderful though extremely helpful and very professional. The stay was not what we expected for the cost of the visit. Low standards of cleanliness and also we were in a very small room which was unexpected for the price we paid and the pictures online for the room we paid for are much bigger. This had a negative affect on our visit to Glasgow. But overall the staff being so attentive and helpful may tempt us to stay again. If we find the next room in the same condition as the one we stayed in we will be notifying the staff and also reviewing fully online. Hopefully this will not be the case

Alistair D. Couples - 24/01/2020 Confirmed reviews ALL
« very good stay. excellent staff »

Great location very helpful and friendly staff and room kept verytidy.Very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alistair D., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head Receptionist

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