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Mercure York Fairfield Manor Hotel 4 stars

Customer review rating 4.2/5 3,904 reviews

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Mercure York Fairfield Manor Hotel
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+ 18 Services

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road
York
YO30 1XW york
united kingdom

Tel: +4401904225012

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    LEEDS BRADFORD At 48.28km / 30 miles

  • By train

    YORK At 5.63km / 3.5 miles

GPS :53.994009, -1.131592

Hotel services

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 89 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 89 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Free Onsite Parking
    • On site

Your meetings and events

Escape the confines of the office - host your meeting in the mellow surrounds of the Mercure York Fairfield Manor Hotel. Work in splendour in the two oak-panelled meeting rooms at the manor house. Six meeting rooms are available in the new wing, andall rooms feature complimentary high-speed WIFI, secretarial services and fresh coffee on tap. Our staff can supply breakfast, lunch or afternoon tea, and audiovisual equipment and laptops can be hired. Unwind at the end of the day in one of the hotels 89 guestrooms.

Room descriptions and layouts

9 

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a conte mporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.

Our guest reviews for
Mercure York Fairfield Manor Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,904 reviews

TripAdvisor Rating 4.0/5

1,516 reviews

Good location

Customer review rating 3.5/5

Anonymous Couples - 09/10/2021 Confirmed reviews ALL

Quite and relaxing. Friendly and attentive staff.

Dear Gordon G., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Customer review rating 4.0/5

Anonymous Couples - 09/10/2021 Confirmed reviews ALL

Very nice, well located for the park and ride into York.

Dear David S., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also pass your feedback on to the relevant departments to hopefully prevent any issues in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Need for renovation

TripAdvisor rating 3.0/5

agw1944 09/10/2021 TripAdvisor review

This hotel is in need of major renovation ... interiors are dark with old fashioned furniture. We booked into a Privilege Room but it had no views out to what is a very pleasant landscape ... there was no drawer space in the room, just an old hanging wardrobe. The bathroom was totally outdated.

Hello agw1944, Thank you for your feedback. I am sorry that the hotel did not meet your expectations. We are currently in the process of trying to get a revamp but due to being closed for around a year due to COVID19 we have taken a hit financially. We are very much hoping to be able to do this in the near future. I hope that the rest of your stay was pleasant and relaxing for you. Hopefully we will be able to welcome you back soon. Kind regards

Great hotel near park and ride

Customer review rating 5.0/5

Les R. Couples - 07/10/2021 Confirmed reviews ALL

Always a fabulous stay here

Dear Leslie R., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Perfectly fine

Customer review rating 4.0/5

Ingersley Solo - 07/10/2021 Confirmed reviews ALL

Character building, large size room (but quite cold) Good meal and breakfast, pleasant staff

Dear Karen L., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Comfy Hotel

Customer review rating 4.0/5

Bob Couples - 06/10/2021 Confirmed reviews ALL

Food Very Good, Accomodation Very Good, Booze expensive, service very good

Dear Robert c., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Very well located (used park and ride).

Customer review rating 5.0/5

Anonymous Couples - 06/10/2021 Confirmed reviews ALL

Well looked after by super, knowledgeable and friendly staff throughout the hotel.

Dear Bev G., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and Ezra. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Disappointed

Customer review rating 2.5/5

Pamelia Families - 05/10/2021 Confirmed reviews ALL

Reservation team Ruined our stay as we didn’t get the room we booked and there are no swimming facilities onsite as advertised on their website.

Dear Leah M., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Great hotel and staff

Customer review rating 5.0/5

Mick H. Friends - 05/10/2021 Confirmed reviews ALL

From check in to check out perfect. Thank you to everyone at Mercure York you were all amazing.

Dear Mick H., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Good Location

Customer review rating 4.0/5

Natalie Friends - 04/10/2021 Confirmed reviews ALL

Overall it was great , We stop for one night and had booked two rooms, but one of the room was not fit for purpose the hot water shower tap was not working, had shower and wouldn't turn off, steamed up the entire room had to move all our belongs to my friend's room. After few attempts to front desk no one came back and had to ask to speak to GM, he offered 50% discount and ensured the tap was fixed but we had same issue next morning. it was very disheartening and disappointing stay. But the breakfast and other aspect were Ok. The room was not fit for the purpose to be hired to Guest and the hotel shouldn't have sold the room in the condition it was. we were not happy at. the Front office did temporary fix and allowed us to go back in the room with the assurance that it ok

Dear Natile R., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Good Location for York

Customer review rating 3.5/5

Jaki R. Couples - 03/10/2021 Confirmed reviews ALL

Very nice stay and the staff are very Pleasant,restaurant food very good and the service good.

Dear J r., We very much appreciate your comments regarding your stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

A lovely relaxing stay

Customer review rating 4.5/5

Mr D. T. Couples - 03/10/2021 Confirmed reviews ALL

Overall a very nice stay. The staff were all nice , polite and helpful. It is in a great location and the Hotel itself was very clean and cosy.

Dear Darren T., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. We are always happy to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again for another visit soon. Sincerely, Reception

Wouldn’t go back

Customer review rating 0.5/5

Nicola Friends - 03/10/2021 Confirmed reviews ALL

Booked two triple rooms and were given an accessible twin and one double. They eventually changed the double to a triple but wouldn’t do anything about the accessible room. Nowhere near a four star, two at best. Everything is massively dated and the breakfast was poor, nothing tasted fresh. I wouldn’t recommend this hotel to anyone as certainly wouldn’t be back.

Dear Nicola A., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Reception

Fab food and good staff

Customer review rating 4.0/5

Gill G. Couples - 02/10/2021 Confirmed reviews ALL

We had a very warm welcome and the hotel bar area is lovely

Dear Gill G., We very much appreciate your comments regarding your stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Worst hotel ever stayed DON'T GO

Customer review rating 1.0/5

Ann-marie D. Couples - 01/10/2021 Confirmed reviews ALL

Booked a double given a twin, told really busy can you push beds together to which I said no. Then given a double big hole in ceiling with bucket on floor underneath outside room door one of the lights behind headboard hanging off wall left after first night could not have stayed there a moment longer. Small bar area with T.V stuck on wall in corner like a local pub dining area resembles a school dining hall bare worst ever awful.

Dear Ann-Marie D., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Pleasant stay

Customer review rating 4.0/5

Mr H. D. Couples - 01/10/2021 Confirmed reviews ALL

Beautiful building situated a short drive from the city centre. Friendly and helpful staff. Loverly food in the restaurant at Dinner and Breakfast. Room was clean and comfortable with a big bed. My one and only criticism would be that the decor in the room was a little sad and in need of a refurb. But overall we had a nice stay.

Dear Howard D., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your feedback about our decor, we are working to have this refreshed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

The Happy Hotel

Customer review rating 4.0/5

Mr T. G. Couples - 30/09/2021 Confirmed reviews ALL

Short 2 night stay to catch up with family. Good location with ample parking. Happy happy staff

Dear Thomas G., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Fine stay

Customer review rating 4.0/5

Andrea D. Families - 29/09/2021 Confirmed reviews ALL

Furnushings are dated and worn out in places

Dear Jeffrey D., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. I am sorry that we did not live up to your expectations throughout your stay. We are currently in talks about potentially getting a refurbishment so maybe if you choose to stay with us again, we could be a bit more modern. I hope that despite the issues you had, you will still choose to stay with us again. Kind regards

Nice break

Customer review rating 4.5/5

F.k. Couples - 29/09/2021 Confirmed reviews ALL

Hotel was well located and very comfortable. Staff were very friendly and accommodating and dealt with our enquiries in a professional and helpful manner.

Dear Fred K., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards

A mixed bag

Customer review rating 3.0/5

Barry W. Couples - 29/09/2021 Confirmed reviews ALL

Central reservations told us there were no pool/gym facilities when we asked about reserving a time. Consequently we brought no suitable clothing, only to discover on arrival that, yes, there are facilities close by. Therefore we had several hours to kill before evening meal, which central reservations would not let us book, and on arrival our preferred time was no longer available. Then discovered that this, a four star hotel, has no Sky TV access anywhere to watch the football. A very disappointing start to our stay, but the staff, the room and the food were all most pleasing and made our stay enjoyable.

Dear Janet W., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards

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