Information message

Mercure Ayr Hotel 3 stars

Customer review rating 4.0/5 3,862 reviews

ALLSAFE approved hotel

Mercure Ayr Hotel
See on a map
+ 9 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Feel Good Health Club with pool, spa and sauna

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Ayr Hotel

Dalblair Road
Ayr
KA7 1UG ayr
united kingdom

Tel: +4401292844299

Fax: (+44)01612342819

Check-in from 15h00

Check out up to 11h00

  • AYR :  Ayr

  • AYR :  Ayr

  • By plane

    GLASGOW INTERNATIONAL AIRPORT At 57.94km / 36 miles

  • By plane

    PRESTWICK At 7.24km / 4.5 miles

  • By train

    AYR At 0.48km / 0.3 miles

GPS :55.460657, -4.63166

Companies

  • BOOTS 0.32 km / 0.2 mi

Your meetings and events

Make business a pleasure and host your conference at the Mercure Ayr Hotel with onsite Feel Good Health Club. Conduct your meetings in one of our 7 meeting rooms and afterwards treat your delegates to a round of golf - we offer packages at top local courses. Located five miles from Glasgow Prestwick Airport, Mercure Ayr Hotel is convenient for all your corporate events. Our air-conditioned conference rooms cater for between 20 and 200 delegates and all have complimentary high-speed WIFI.

Room descriptions and layouts

meeting rooms

From 1 to 225 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All bedrooms feature a flat-screen TV, safety box and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, robe, slippers and sofa. Ironing facilities are available on request from the front desk.

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

THE BAR

The bar offers a range of wines, beers, spirits and soft drinks. Our bar staff will ensure that you are looked after and enjoy your experience in our relaxed surroundings. Light meals are also available in the bar.

Non contractual photo

Our guest reviews for
Mercure Ayr Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,862 reviews

tripadvisor

TripAdvisor Rating 3.5/5

930 reviews

Good location

Customer review rating 5.0/5

Moira J. Couples - 23/07/2021 Confirmed reviews ALL

Had a lovely time in Ayr. Food was good . Staff were very good.

Well locared

Customer review rating 3.0/5

Thomas F. Couples - 23/07/2021 Confirmed reviews ALL

We are Accor Gold Members and the only benefit we received was a welcome drink. No room upgrade no early rooms and no late checkout . No high speed WiFi in fact we used our 4 g data for most of our time in the hotel as it wi fi cut out every 5 minutes .On arrival I used the bar toilet no working lock on the disabled toilet. Others were disgusting. Our room had a nice view but directly below us were nesting gulls with young who made a racket most of our stay .The food was nice for the meal at night. The breakfast was ok . The COVID procedures were good . We will be back and maybe we will get our upgrade / early check in / late check out/ super fast wi fi . Here’s hoping . The standard answer no matter who you talk to is subject to availability . Sometimes before you even finish the sentence. We are too old to argue our case .

Hotel rooms needing upgraded

Customer review rating 2.5/5

Anonymous Families - 23/07/2021 Confirmed reviews ALL

Staff all very pleasant, however communication could be better towards residents hotel rooms need upgrading and cleaned properly. Stayed 2 nights and room was not serviced no clean towels, toilet rolls etc were left outside room either. Key cards to rooms constantly needed re programing. Will not be staying again.

Lovely break

Customer review rating 4.0/5

Mary R. Couples - 23/07/2021 Confirmed reviews ALL

Had a lovely two night stay at the Mercure , hotel was well run and staff excellent we had dinner on one night and the sea bass was lovely Breakfast was excellent plenty to choose from and everything was fresh would definitely return and recommend to friends

Stayed before

Customer review rating 4.0/5

Anonymous Families - 23/07/2021 Confirmed reviews ALL

Happy with the room , was very clean

Good location. Convenient parking. Good room.

Customer review rating 4.0/5

Evelyn Couples - 23/07/2021 Confirmed reviews ALL

Great deal. Nice hotel. Friendly, efficient reception staff. Room good but a bit tired. Lovely meal on first evening (part of deal). Dined in hotel on second evening but this wasn’t great. Overall, lovely break. Would stay again.

Customer review rating 5.0/5

John K. Families - 22/07/2021 Confirmed reviews ALL

Great view from room No plug points at bed end for sleep apnea machine

well located

Customer review rating 4.0/5

Les H. Friends - 22/07/2021 Confirmed reviews ALL

staff were very friendly and approacable

Good stay

Customer review rating 4.0/5

Sharon M. Families - 22/07/2021 Confirmed reviews ALL

Myself and.my daughter both had a great time.

An excellent 2 day experience which we hope to repeat in the near future

Customer review rating 4.5/5

Janice R. Couples - 21/07/2021 Confirmed reviews ALL

At first sight The Ayr Mercure Hotel is, being a perfect example of a 1960s/70s concrete block less than attractive! HOWEVER The Mercure hotel itself and it’s location are excellent! Whether going to the beach, walking by the river or visiting the town centre all are easily accessible! It is also the perfect base for exploring the wider Ayrshire area. We loved our 5th floor room, the view over the rooftops to Arran and on this occasion beautiful sunset was super. The seagulls were , as you would expect, annoyingly noisy but that couldn’t be helped!! The restaurant was pleasant with tables socially distanced and the choices and standard of food was very good. The reception staff were courteous and helpful and the restaurant staff were friendly, patient and very efficient.

Fabulous location

Customer review rating 4.5/5

M C. Friends - 21/07/2021 Confirmed reviews ALL

Quick check in sanitation stations accessible in all areas and one way system easy to use. Small problem with breakfast but sorted out quickly enjoyed our stay

Very poor accomodation.

Customer review rating 1.5/5

M D. Couples - 21/07/2021 Confirmed reviews ALL

Staff at breakfast unpleasant

Customer review rating 3.5/5

Marion G. Families - 21/07/2021 Confirmed reviews ALL

Good but room to small

Excellent stay

Customer review rating 4.5/5

David F. C. Couples - 21/07/2021 Confirmed reviews ALL

Very enjoyable, food was delicious both at breakfast and dinner, staff were excellent and very helpful when needed

Wel located

Customer review rating 4.5/5

Mrs J. M. M. Couples - 21/07/2021 Confirmed reviews ALL

Had A Great stay as always Breakfast a lot to choose from only problem was it wasn't warm enough. The noize from the Seagulls early morning was terrible I know its not hotels fault

Well located But The Town Centre Itself Not Family Friendly

Customer review rating 3.5/5

Kevinm Families - 21/07/2021 Confirmed reviews ALL

Hotel was fine however must make special mention about the staff who where EXCELLENT”. Only small complaints in that we had two rooms booked ..Room 650 was tiny and not overly welcoming ,unfortunately it had a very strong smell of fresh paint ( though nice to see some refurb going on ) and the plaster was flaking badly above the door entrance . However , “Room 663 which was more was a Supreme room booking was “Superb” . It was a great size with an amazing view and overall fantastic.so highly recommend upgrading if you can .

Good hotel and well situated and food was excellent.

Customer review rating 4.0/5

Thomas G. Friends - 21/07/2021 Confirmed reviews ALL

We arrived at 5.45pm and had booked our table for 6.30pm and upon arrival into our room we took a call from reception to say that they had overbooked us and we had to make our way down for 6.00pm. Not an ideal start for our break and especially since the car park was full and I had to use a local car parking. It wasn't until I asked the receptionist about parking and she then explained to me that I could use the side of the building to park but must use the register. All in all we had a good stay but I do think communication could be better.

Really nice staff

Customer review rating 5.0/5

Joe R. Couples - 21/07/2021 Confirmed reviews ALL

Staff so friendly but 30 mins in leisure was not long enough. Clean and well sanitised throughout day.

Wonderful Staff. Incredibly tired hotel.

TripAdvisor rating 2.0/5

resurrectioncyclesuk Business - 12/04/2021 TripAdvisor review

Let's do the positive bits first - the sole member of staff that I saw was quite frankly a credit to this hotel and the Mercure/Accor chain. Your people are your best asset and this is no exception. The bad bits... Reception area looks tired and dated. Hotel communal areas are tired and dated. Bedroom was tired and dated - wallpaper peeling off the wall or small bits missing, paint chipped absolutely everywhere, decor quite frankly needs updating, and the windows or at minimum the window seals need replacing! Ayr is on the coast, so it gets a continual barrage of wind and even on a moderate wind night (30-35mph winds - I checked), the noise of the wind bypassing the missing and badly fitting seals left me with just 4 hours of broken sleep out of the 9 that I was trying to be asleep in bed. If it wasn't for the fact that the lady on reception was so nice, and the fact that I'd relaxed with 2 beers, I'd have asked for a refund and left during the night! (Drink/Drive alcohol limit is lower in Scotland than England/Wales by the way). I basically had no choice but to stay. Will definitely not stay again until they renovate the hotel... Including new glazing.

Good quality hotel in central location

TripAdvisor rating 4.0/5

928dereky 16/09/2020 TripAdvisor review

Had a weekend break here and thoroughly enjoyed. Having stayed in a few hotels post lockdown I thought that the arrangements here, especially breakfast, was the best that we had encountered. Staff were very friendly. Room comfortable with a cracking view out to sea.

Dear guest Thank you very much for your kind feedback. I am delighted you enjoyed your stay with us and lookforward to seeing you back in the near future. Kind regards Lindsay

Our most recent 20 reviews

In partnership with TripAdvisor