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Mercure Ayr Hotel 3 stars

Customer review rating 4.0/5 3,827 reviews

ALLSAFE approved hotel

Mercure Ayr Hotel
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+ 9 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Feel Good Health Club with pool, spa and sauna

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Ayr Hotel

Dalblair Road
Ayr
KA7 1UG ayr
united kingdom

Tel: +4401292844299

Fax: (+44)01612342819

Check-in from 15h00

Check out up to 11h00

  • AYR :  Ayr

  • AYR :  Ayr

  • By plane

    GLASGOW INTERNATIONAL AIRPORT At 57.94km / 36 miles

  • By plane

    PRESTWICK At 7.24km / 4.5 miles

  • By train

    AYR At 0.48km / 0.3 miles

GPS :55.460657, -4.63166

Companies

  • BOOTS 0.32 km / 0.2 mi

Your meetings and events

Make business a pleasure and host your conference at the Mercure Ayr Hotel with onsite Feel Good Health Club. Conduct your meetings in one of our 7 meeting rooms and afterwards treat your delegates to a round of golf - we offer packages at top local courses. Located five miles from Glasgow Prestwick Airport, Mercure Ayr Hotel is convenient for all your corporate events. Our air-conditioned conference rooms cater for between 20 and 200 delegates and all have complimentary high-speed WIFI.

Room descriptions and layouts

meeting rooms

From 1 to 225 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All bedrooms feature a flat-screen TV, safety box and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, robe, slippers and sofa. Ironing facilities are available on request from the front desk.

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

THE BAR

The bar offers a range of wines, beers, spirits and soft drinks. Our bar staff will ensure that you are looked after and enjoy your experience in our relaxed surroundings. Light meals are also available in the bar.

Non contractual photo

Our guest reviews for
Mercure Ayr Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,827 reviews

tripadvisor

TripAdvisor Rating 3.5/5

930 reviews

Good stau

Customer review rating 5.0/5

Loulou Couples - 19/07/2021 Confirmed reviews ALL

Staff very helpful and smartly dressed. On arrival at reception for check in excellent information provided. Lovely room with high quality bed linen Spa facilities great

Great stat

Customer review rating 5.0/5

M A. Couples - 19/07/2021 Confirmed reviews ALL

Great Sea view room clean and good food service was very good and friendly staff and having the spa opened was brilliant

Fantastic break

Customer review rating 5.0/5

Billy M. Couples - 18/07/2021 Confirmed reviews ALL

We arrived at 2.45, room wasn't ready, we sat in foyer until 3.40 until reception advised it was now available, other guests received a complimentary drink for the delay however my wife and I did not receive the same offer. Room 376 is disabled access , it is excellent for my wife who uses a motorised wheelchair. We had dinner in the restaurant at 6pm, the three courses we had were excellent and worthy of the highest praise, again the buffet breakfast was fantastic with a great choice and again highly recommended. We really enjoy our experience at the mercure in Ayr whenever we go and are rarely disappointed with any service issue. Hopefully next time the room will be ready on time. Looking forward to our next visit.

Good location

Customer review rating 3.5/5

Philliphorner Couples - 18/07/2021 Confirmed reviews ALL

Looked after us well,good room but extremely small bathroom.Needs some decoration.

No major issues

Customer review rating 4.0/5

Mr D. Families - 18/07/2021 Confirmed reviews ALL

Hotel could probably do with a little bit of decorating - looks a bit run down. No parking available when we arrived so we had to pay £10 to park elsewhere which wasn’t great. Staff friendly and helpful, breakfast was lovely and dining/bar area really nice.

Excellent stay.

Customer review rating 5.0/5

Shirley W. Couples - 18/07/2021 Confirmed reviews ALL

Hotel was in a great location. Within walking distance of the beautiful beach and the shops. Plenty bars and restaurants to choose from. Rooms were clean not big but adequate. Dinner from the set menu was good value for money. The breakfast absolutely amazing. Staff were ok. All safety measure in place. Would definitely return.

Great hotel

Customer review rating 5.0/5

Thomas K. Friends - 18/07/2021 Confirmed reviews ALL

Great hotel staff exellent fine and handy for town been a few time s will go back again good very good and a first class breckfast

The hotel is in the ideal location to explore the town of Ayr.

Customer review rating 5.0/5

Scott B. Couples - 18/07/2021 Confirmed reviews ALL

The hotel is operating to the highest standards even while coping with the current pandemic issues.

Enjoyed our stay.

Customer review rating 3.5/5

I F. Families - 17/07/2021 Confirmed reviews ALL

Advertised on line as 1 bottle of wine each ! only got one !! Greater care needs to be taken with cleaning and sanitising the bedroom. Dresser with TV on top was disgusting !!! Sticky and dirty !! Bed was clean and comfy but softer pillows would be better as they were very hard. The noise from nesting seagulls are a nightmare ! It starts at 3:00AM till 6:30-7:00 so sleep was greatly disturbed.

great stay and brilliant location

Customer review rating 4.0/5

Anonymous Couples - 17/07/2021 Confirmed reviews ALL

Staff were very helpful. The room we stayed in we could not have asked for any better.

Pleasant stay. Handy for the beach

Customer review rating 4.0/5

Anonymous Families - 16/07/2021 Confirmed reviews ALL

We had a pleasant stay at the Mercure. The room was nice, though I wish both windows were able to open especially as it was warm when we were there. The bar staff were lovely as were those in the restaurant . I did however, find a couple of the reception staff to be a bit unfriendly. My room keycard stopped working so I returned it down to reception to be reprogrammed. This was done without so much of a ‘oh sorry about that’or anything. Also I understand your Covid one way set for entering/leaving hotel but if it is empty and you can clearly see no one around then surely it would be helpful to allow parents with 3 kids and a fair few pieces of luggage to nip out the door closest to the car park instead of trying to navigate steeps stairs and a road at the front. This strict Covid rule irritates me when in the restaurant we were sat at a table when a long queue formed directly behind our seats less than 1m and people in the queue without masks. Overall though the hotel was good for what we wanted.

Been to hotel many times great location

Customer review rating 5.0/5

Br… Couples - 16/07/2021 Confirmed reviews ALL

This was a present from our daughters and we picked the hotel because we always enjoy our stay with you.

Central for everything

Customer review rating 4.0/5

Alison M. Families - 15/07/2021 Confirmed reviews ALL

Overnight stay in superior room great spacious room and lovely sea view spa area was great to had a swim and spa and breakfast was good in the morning

Fantastic Hotel, amazing staff

Customer review rating 5.0/5

Margaret R. Friends - 15/07/2021 Confirmed reviews ALL

My friend and I came for a two day stay and can't wait to come back again, before I came I read reviews on tripadvisor, some photos showed rooms to be dirty and old, our room was nice and immaculate, the housekeeper/maid was exceptionally nice and helpful. The food was good and the young staff in the restaurant and bar were outstanding, excellent service especially young Jonathan. The Spa area was amazing loved it, the staff there too were outstanding. I absolutely can't wait to come back.

Hotel well located for town centre and beach.

Customer review rating 3.5/5

Maurade C. Couples - 15/07/2021 Confirmed reviews ALL

we have been to the Mercure before as always we enjoyed our stay with you.

Wonderful Staff. Incredibly tired hotel.

TripAdvisor rating 2.0/5

resurrectioncyclesuk Business - 12/04/2021 TripAdvisor review

Let's do the positive bits first - the sole member of staff that I saw was quite frankly a credit to this hotel and the Mercure/Accor chain. Your people are your best asset and this is no exception. The bad bits... Reception area looks tired and dated. Hotel communal areas are tired and dated. Bedroom was tired and dated - wallpaper peeling off the wall or small bits missing, paint chipped absolutely everywhere, decor quite frankly needs updating, and the windows or at minimum the window seals need replacing! Ayr is on the coast, so it gets a continual barrage of wind and even on a moderate wind night (30-35mph winds - I checked), the noise of the wind bypassing the missing and badly fitting seals left me with just 4 hours of broken sleep out of the 9 that I was trying to be asleep in bed. If it wasn't for the fact that the lady on reception was so nice, and the fact that I'd relaxed with 2 beers, I'd have asked for a refund and left during the night! (Drink/Drive alcohol limit is lower in Scotland than England/Wales by the way). I basically had no choice but to stay. Will definitely not stay again until they renovate the hotel... Including new glazing.

Good quality hotel in central location

TripAdvisor rating 4.0/5

928dereky 16/09/2020 TripAdvisor review

Had a weekend break here and thoroughly enjoyed. Having stayed in a few hotels post lockdown I thought that the arrangements here, especially breakfast, was the best that we had encountered. Staff were very friendly. Room comfortable with a cracking view out to sea.

Dear guest Thank you very much for your kind feedback. I am delighted you enjoyed your stay with us and lookforward to seeing you back in the near future. Kind regards Lindsay

Overnight stay

TripAdvisor rating 3.0/5

annemcginnity 03/08/2020 TripAdvisor review

Stayed for one night. Good points: Comfortable bed and pillows. Close to beach, shops and resturants. Breakfast bag is sufficient and appreciated. Negative points: I would think for this hotel to survive need a total upgrade.

Birthday break

TripAdvisor rating 5.0/5

maxipauline Couples - 19/01/2020 TripAdvisor review

Booked hotel for hubby birthday .hotel was beautiful room was imaculate. Sea view room. Staff very friendly .tried swim pool hot tub stram room and sauna .had whole pool to ourselves.would deffinetly book again

Dear Pauline Thank you for your feedback. I am delighted you enjoyed your stay with us and hope your husband had a wonderful birthday. I hope that we can welcome you back in the near future. Kind regards Lindsay

no sleep

TripAdvisor rating 2.0/5

robertmH8755ZK Family - 07/01/2020 TripAdvisor review

when we booked in we were placed on the 5th floor .okay the weather was not good but at one point we thought the roof tiles were falling off It was terrible the roof clattered and banged all night long.

Dear Robert Thank you for you feedback. I am sorry to hear that your stay was disturbed by the weather. As you can appreciate being on the sea front we are subjected to severe weather sometimes. I do hope that this wont put you off returning in the near future. Kind regards Lindsay

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