Mercure Ayr Hotel 3 stars

Name: Mercure Ayr Hotel
Address: AYR, KA7 1UG, UNITED KINGDOM
Telephone: (+44)01292844299
Rating: 4.0

Customer review rating 4.0/5 3,426 reviews

ALLSAFE approved hotel

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+ 16 Services

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Mercure Ayr Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to Ayr! We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Mrs Lindsay STEELE, Hotel Manager

With seafront views looking out towards the beautiful Isle of Arran, few hotels offer the same level of serenity that the Mercure Ayr Hotel provides. Ideally located in the heart of the historic seaside town, this 3-star hotel is perfect for weekend breaks, shopping days and self-contemplation thanks to the on-site Feel Good Health Club. A haven for sports fans, Ayr is within a 20-mile radius of 22 dedicated golf clubs and home to the prestigious horse racing Gold Cup.

The Feel Good Health Club boasts a range of fitness classes, including yoga and total body conditioning. After a session in the sauna and steam room, take the opportunity to really unwind with a meal and a cocktail at the hotel's bar & restaurant. Away from the hotel, guests can explore the beautiful Ayrshire coastline and visit famous local sites such as the historic Burns Cottage as well as the nearby Burns Monument and Gardens.

The Mercure Ayr Hotel is located in the town centre, 5 minutes walk from the railway station and 2 minutes walk from the bus station. There are 22 golf courses within a 20 mile radius from the hotel.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
Within two miles of Ayr station and Prestwick airport
Seven meeting rooms accommodating up to 200 guests
Overlooking the seafront, providing excellent coastal views
Feel Good Health Club with pool, spa and sauna

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areasYes
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.

Swimming pool
- Pool
- Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Sauna
Golf (Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

7 meeting room(s)
Conventions hotel
Copy/print service available

Following Government advice, only members from the same household are allowed to share a bedroom. Our hotel has obtained the ALLSAFE cleanliness and prevention label, this ensures that our hygiene and prevention measures meet the highest standards. Due to the current situation, service levels and trading hours may be altered in our hotel. We apologise for any inconvenience.

Hotel location

Mercure Ayr Hotel

Dalblair Road
Ayr
KA7 1UG
ayr
united kingdom

Tel: +4401292844299

Contact email :

Check-in from 15h00

Check out up to 11h00

AYR : Ayr
AYR : Ayr

By plane
GLASGOW INTERNATIONAL AIRPORT At 57.94km / 36 miles
By plane
PRESTWICK At 7.24km / 4.5 miles
By train
AYR At 0.48km / 0.3 miles

GPS :55.460657, -4.63166

BOOTS 0.32 km / 0.2 mi

Companies

Your meetings and events

Make business a pleasure and host your conference at the Mercure Ayr Hotel with onsite Feel Good Health Club. Conduct your meetings in one of our 7 meeting rooms and afterwards treat your delegates to a round of golf - we offer packages at top local courses. Located five miles from Glasgow Prestwick Airport, Mercure Ayr Hotel is convenient for all your corporate events. Our air-conditioned conference rooms cater for between 20 and 200 delegates and all have complimentary high-speed WIFI.

Room descriptions and layouts

meeting rooms

From 1 to 225

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
- Height 2 m
- Theatre style 200 participants
- U-shaped Room 45 participants
- Board-room 45 participants
- Classroom style 45 participants
- Banquet 225 participants

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Dundonald	35 m²	2 m	40 participants	15 participants	22 participants	20 participants	15 participants
Dunure	35 m²	2 m	40 participants	15 participants	22 participants	20 participants	15 participants
Greenan	35 m²	2 m	40 participants	15 participants	22 participants	20 participants	15 participants
Presidential suite	60 m²	2 m	60 participants	23 participants	22 participants	20 participants	50 participants
Statesman suite	60 m²	2 m	60 participants	23 participants	22 participants	20 participants	50 participants
Ambassador suite	72 m²	2 m	60 participants	23 participants	22 participants	20 participants	50 participants
Windows on the ocean	257 m²	2 m	200 participants	45 participants	45 participants	45 participants	225 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Audio and video equipment
Lectern
Day light
WIFI access
Syndicate rooms
Video equipment
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All bedrooms feature a flat-screen TV, safety box and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, robe, slippers and sofa. Ironing facilities are available on request from the front desk.

Compact room with 1 double bed

Max. number of persons: 1
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Coffee/tea making facilities

Classic room with 1 double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
Coffee/tea making facilities

Classic room with 2 single beds

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
Coffee/tea making facilities

Classic family room for 2 adults and 1 child

Max. number of persons: 3
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Coffee/tea making facilities

Privilege room with 1 double bed and sea view

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Ocean/Sea view *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities

Superior room with 1 double bed and sea view

Max. number of persons: 4
Area: From 34 m² / 366 sq ft

Wireless internet in your room
Coffee/tea making facilities

Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Lunch

12:00 - 18:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:30 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE BAR

The bar offers a range of wines, beers, spirits and soft drinks. Our bar staff will ensure that you are looked after and enjoy your experience in our relaxed surroundings. Light meals are also available in the bar.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good stay, we'll located

Ross B. Solo - 17/10/2020 Confirmed reviews ALL

The room was clean and the staff were friendly and helpful

Well located, great staff

Paul D. Solo - 15/10/2020 Confirmed reviews ALL

Hotel would benefit from a coat of paint. Covid affected the restaurant etc so can’t judge on that

Dear Paul D., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Good location, bit old looking

Anonymous Business - 11/10/2020 Confirmed reviews ALL

Staff good food rubbish for vegans only one thing curry and was no taste to it

Dear Kevin P., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex Farrer Executive Assistant Manager

Good location. Clean and well managed. Comfortable and friendly environment.

P. W. Solo - 11/10/2020 Confirmed reviews ALL

I had a lovely stay. The COVID arrangements were not over whelming but reassuring. As a single traveller the atmosphere is even more important - the staff may be the only people you speak to in any one day. Again the atmosphere was really friendly. I enjoyed my break and look forward to staying again.

Dear Pauline W., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Friendly welcome

John Solo - 10/10/2020 Confirmed reviews ALL

Friendly staff at all times, room nice and clean, food fine..

Dear John L., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Good stay, great location

Linda Couples - 08/10/2020 Confirmed reviews ALL

Lovely hotel, really clean and felt safe in these difficult times

Dear Linda H., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Great

Margaret C. Couples - 06/10/2020 Confirmed reviews ALL

Had a great time will return Thanks

Dear Margaret C., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Hotel was nice

Ruth D. Couples - 04/10/2020 Confirmed reviews ALL

Food was awful really really poor

Dear Ruth d., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex Farrer Executive Assistant Manager

Good stay friendly staff

Carl W. Friends - 04/10/2020 Confirmed reviews ALL

Good hotel and friendly the only concern I now have is that I got a parking ticket while I was a reception for 12 minutes while I checked in.the car park was full so we then went over to the overflow carpark with a ticket given by reception.i have went through the appal procedure and hopefully will be resolved

Dear Carl W., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Good stay

Matthew R. Couples - 03/10/2020 Confirmed reviews ALL

No problem

Ideal location, very central

Elizabeth Families - 03/10/2020 Confirmed reviews ALL

My daughter and I shared a room for one night, we had an Itison voucher. On arrival the receptionist was helpful and welcoming, there were Covid procedures implemented and social distancing was well organised. The room was comfortable and clean, we had booked a twin and were given a family suite with an additional small twin bedroom. The pool and spa was closed due to current restrictions, disappointing but not unexpected. The only real issue I had was that we found an item of underwear by the bed which had obviously been left by the previous guest, I took it to reception to make housekeeping aware, the receptionist was suitably apologetic

hood stay

Allan T. Friends - 03/10/2020 Confirmed reviews ALL

verry good

Dear Allan T., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

In centre of ayr .well locatedhad

Elizabeth R. Couples - 02/10/2020 Confirmed reviews ALL

Had a very pleasant time at your hotel comfy beds.and with the covid it was mark out well and plenty hand sanitizer.

Brilliant

Linda Families - 02/10/2020 Confirmed reviews ALL

Me and my family had a brilliant stay at this hotel

Good location

Anne Families - 01/10/2020 Confirmed reviews ALL

Disgusted that 4 of the 6 rooms booked were Compact Doubles and not Classic Doubles as per the booking confirmation emails. Poor selection for Continental Breakfast. Only hot water was provided with tea bags or sachets of instant coffee. Cooked breakfast offering was the same each day. Shower screen was fixed such that it was difficult to reach the taps for the bath. No shower caps provided.

Enjoyable short stay

Lesley M. Couples - 01/10/2020 Confirmed reviews ALL

Just a last minute booking for an overnight stay, hotel was good, good location, staff friendly & big comfortable room , breakfast was nice good choice & considering the current situation distancing & cleanliness well maintained.

Dear Lesley m., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Good sea views from room

Anonymous Business - 01/10/2020 Confirmed reviews ALL

All the staff working as hard as they can, possibly due to COV-ID, restaurant food and breakfast not up to usual standard.

Dear John M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Pleasant stay

Barry H. Couples - 01/10/2020 Confirmed reviews ALL

Pleasant stay. Comfortable room. Friendly staff. Good cooked breakfast.

Dear Barry H., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Very well located and enjoyed the stay

Eddie Couples - 30/09/2020 Confirmed reviews ALL

the room we stayed in was a sea view and was great to look out at and the hotel is very well located for all the amenities, the staff were very helpful and polite and we would have no hesitation on staying at the Mercure in the future

Dear Edward R., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

A great stay as always

Christine Couples - 30/09/2020 Confirmed reviews ALL

Everything was very straightforward and clearly signed in hotel a no stress and relaxed time

Dear Christine D., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Mercure Ayr Hotel 3 stars

Hotel extras

Hotel location

Mercure Ayr Hotel

Companies

Your meetings and events

General equipment

Business services in the hotel

Our accommodation(s)

Compact room with 1 double bed

Classic room with 1 double bed

Classic room with 2 single beds

Classic family room for 2 adults and 1 child

Privilege room with 1 double bed and sea view

Superior room with 1 double bed and sea view

Our restaurants and bars

THE BRASSERIE

THE BAR

Our guest reviews for Mercure Ayr Hotel

Our guest reviews for
Mercure Ayr Hotel