Hotel - Mercure Ayr Hotel
Mercure Hotel Mercure Hotel

Mercure Ayr Hotel

3.5/5 905 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BOOTS0.32 km / 0.2 mi

Your meetings and events

Make business a pleasure and host your conference at the Mercure Ayr Hotel with onsite Feel Good Health Club. Conduct your meetings in one of our 7 meeting rooms and afterwards treat your delegates to a round of golf - we offer packages at top local courses. Located five miles from Glasgow Prestwick Airport, Mercure Ayr Hotel is convenient for all your corporate events. Our air-conditioned conference rooms cater for between 20 and 200 delegates and all have complimentary high-speed WIFI.

Mercure Ayr Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DUNDONALD 35 m2 2 m 40 15 22 20 15
DUNURE 35 m2 2 m 40 15 22 20 15
GREENAN 35 m2 2 m 40 15 22 20 15
PRESIDENTIAL SUITE 60 m2 2 m 60 23 22 20 50
STATESMAN SUITE 60 m2 2 m 60 23 22 20 50
AMBASSADOR SUITE 72 m2 2 m 60 23 22 20 50
WINDOWS ON THE OCEAN 257 m2 2 m 200 45 45 45 225
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV, safety box and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, robe, slippers and sofa.Ironing facilities are available on request from the front desk.

  • 118 rooms
  • 118 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • WIFI in your room
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 ALL Rating 3,115 reviews

Our guest reviews for
Mercure Ayr Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 905 reviews
Alexander C. A. Couples - 12/02/2020 Confirmed reviews ALL
« Well situated and lovely staff excellent »

Excellent food and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Campbell A., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Linda C. Couples - 12/02/2020 Confirmed reviews ALL
« Easy access to bus station and train station »

Booked hotel because off location found the price in the bar a bit expensive but pub next door excellent prices room was big bed brilliant breakfast excellent and the bottle off wine we got went down a treat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda C., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Anonymous Couples - 12/02/2020 Confirmed reviews ALL
« Great location...enjoyed the stay. »

We both enjoyed a great weekend break at the Mercury Hotel. Location was super and the facilities were great. We had dinner on our first night and the food was beautiful. Drink a bit on the expensive side but other than that we really enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine S., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Janice M. Friends - 11/02/2020 Confirmed reviews ALL
« great location and wxcellwnt staff »

Second to none the staff make this hotel as well as the location for local walks theatres and landmarks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Mrs J. K. Couples - 11/02/2020 Confirmed reviews ALL
« Well located fantastic stay great view frombedroom »

Rome Was lovely very very fresh and carpet luxurious, breakfast first class, this was booked by Christine for my husbands 60th birthday, young boy on Saturday night was amazing and professional dealing with the situation in the bar. We will be back. Robert and Jessie K. Many thanks to you all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine k., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Rob B. Business - 08/02/2020 Confirmed reviews ALL

Good as always would be nice to have a free upgrade once in a while

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert b., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Patricia Couples - 04/02/2020 Confirmed reviews ALL
« Excellent hotel. Friendly staff »

Staff were friendly and helpful and we got a free upgrade to the privilege room which was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia W., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Marcin Business - 03/02/2020 Confirmed reviews ALL
« Not bad but could be better »

+ Good location. Refreshed rooms. Nice service. - Small breakfast selections. Low water pressure. Lack of sockets near bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcin P., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex Farrer Executive Assistant Manager

Kimberley M. Families - 03/02/2020 Confirmed reviews ALL
« Excellent Hotel »

Me and my family had a great two days at the Mecure Hotel, cant wait to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberley M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Linda G. G. Couples - 03/02/2020 Confirmed reviews ALL
« Well located, great view form room »

Thoroughly enjoyed my stay at the Mercure. Great location, staff very friendly. Breakfast great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda G., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Caroline P. Couples - 29/01/2020 Confirmed reviews ALL
« MRS Cosy and comfortable »

We always enjoy coming to the Mercure Ayr... check in takes minutes... cosy and comfortable rooms... staff very pleasant... central for town centre.... food great …. two minutes and you're on the high street... love Ayr ….. IT'S that cosy We could just sit in our room... its home from home..... The Refurbishment is fabulous...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline P., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Joan Friends - 29/01/2020 Confirmed reviews ALL
« Situated in very good position »

Enjoyed the pool and spa facilities, food was very good, room very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan S., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

.. Couples - 28/01/2020 Confirmed reviews ALL
« upgraded to privilege room ..lovely »

friendly helpful staff...meal included was lovely too

Neil M. Couples - 28/01/2020 Confirmed reviews ALL
« Well Located-Fantastic stay. »

This hotel stay was a buy a gift Christmas present,The Mercure hotel in AYR is well placed for Craig Tara holiday park which I will be going to in July 2020.The staff service was excellent from every member of the hotel staff. Neil M..

Lcd Business - 27/01/2020 Confirmed reviews ALL
« Super friendly staff. »

Like being at home, cosy, warm, good food, friendly staff. What more could you ask for?

Sydney H. Business - 25/01/2020 Confirmed reviews ALL
« Good location for business »

The room 364 is small and could do with a bedside table of sorts. The chair in the room is also uncomfortable. The breakfast buffet was very average and greater attention is needed on the hot service ie refreshing the eggs bacon and sausages. It would be most helpful if the staff members were more visible during breakfast, particularly if the porridge or scrambled egg option is needed.

William C. Couples - 25/01/2020 Confirmed reviews ALL
« Excellent location - close to town and beach »

Very pleasant exeperience

Rebecca Business - 23/01/2020 Confirmed reviews ALL
« Good stay »

The hotel was conveniently located in the centre of town, my room was comfortable and had everything that I needed. At breakfast I had specific dietary requirements which you were able to cater for no problem. My only qualm would be not being able to turn the bathroom fan off, as it woke me up early when it came on. Overall, I was happy with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca B., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Paco Business - 23/01/2020 Confirmed reviews ALL
« Really bas »

Food disgusting. Room terrible. No WiFi

Warren Business - 23/01/2020 Confirmed reviews ALL
« Buisness trip, »

Stayed for two nights, First night I dint arrive till early hours, I had called ahead (main Mercure phoneline)to say was going to be "late" arriving the message didn't reach the guys working the night shift, however they were brilliant and very helpful even at 0400 in the morning. Even getting an iron and ironing board up to my room. The hotel itself is in a great location and I even had a partial sea view, The rooms and hotel in general is a little on the tired side but was great value for the amount paid. room was adequate for one (I believe it was a compact room), might be a squeeze with two. I think the only true negative for the room was the bath and shower panel set up, due to space restraints you have to get in to bath to turn taps on and off, which is fine unless like me you put too much hot in and have to kind of lean round to try and turn taps off. the swimming pool area was good and pleasantly warm the hot tub was a great thing and actually hot, many of these are normally these ones positioned by a pool tend to be tepid or warm at best. Great steam and sauna room the lower sauna being particularly hot, the room layout for this sauna is potentially not the best with the hot coals being in the middle ish and could be difficult to maneuver around. Breakfast was of normal quality, would neither complain or particularly cheer about it. the staff were all of a very high standard and very polite, this I feel can always make a difference to a stay, sometimes the best hotels can leave a bitter taste if poor customer service is received or like this one an average hotel can be made to feel really good due to staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warren O., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can welcome you back again in the near future. Sincerely, Alex Farrer Executive Assistant Manager

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