Mercure Ayr Hotel 3 stars

Name: Mercure Ayr Hotel
Address: AYR, KA7 1UG, UNITED KINGDOM
Telephone: (+44)01292844299
Rating: 4.0

4.0/5

3,205 reviews

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+ 16 Services

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Mercure Ayr Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to Ayr! We are situated in the town centre, close to shops, bars and just 5 minutes walk to the beach and close to the train station. Our Feel Good Health Club will keep you refreshed and relaxed with a gym, pool, Jacuzzi, steam room and sauna.

Mrs Lindsay STEELE, Hotel Manager

With seafront views looking out towards the beautiful Isle of Arran, few hotels offer the same level of serenity that the Mercure Ayr Hotel provides. Ideally located in the heart of the historic seaside town, this 3-star hotel is perfect for weekend breaks, shopping days and self-contemplation thanks to the on-site Feel Good Health Club. A haven for sports fans, Ayr is within a 20-mile radius of 22 dedicated golf clubs and home to the prestigious horse racing Gold Cup.

The Feel Good Health Club boasts a range of fitness classes, including yoga and total body conditioning. After a session in the sauna and steam room, take the opportunity to really unwind with a meal and a cocktail at the hotel's bar & restaurant. Away from the hotel, guests can explore the beautiful Ayrshire coastline and visit famous local sites such as the historic Burns Cottage as well as the nearby Burns Monument and Gardens.

The Mercure Ayr Hotel is located in the town centre, 5 minutes walk from the railway station and 2 minutes walk from the bus station. There are 22 golf courses within a 20 mile radius from the hotel.

Hotel extras

Central location, nearby popular shopping destinations
Within two miles of Ayr station and Prestwick airport
Seven meeting rooms accommodating up to 200 guests
Overlooking the seafront, providing excellent coastal views
Feel Good Health Club with pool, spa and sauna

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.

Swimming pool
- Pool
- Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Sauna
Golf (Nearby)

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

7 meeting room(s)
Conventions hotel
Copy/print service available

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Mercure Ayr Hotel

Dalblair Road
Ayr
KA7 1UG
ayr
united kingdom

Tel: +4401292844299 Contact email

Check-in from 14h00

Check out up to 12h00

AYR : Ayr
AYR : Ayr

By plane
GLASGOW INTERNATIONAL AIRPORT At 57.94km / 36 miles
By plane
PRESTWICK At 7.24km / 4.5 miles
By train
AYR At 0.48km / 0.3 miles

GPS :55.460657, -4.63166

Your meetings and events

Make business a pleasure and host your conference at the Mercure Ayr Hotel with onsite Feel Good Health Club. Conduct your meetings in one of our 7 meeting rooms and afterwards treat your delegates to a round of golf - we offer packages at top local courses. Located five miles from Glasgow Prestwick Airport, Mercure Ayr Hotel is convenient for all your corporate events. Our air-conditioned conference rooms cater for between 20 and 200 delegates and all have complimentary high-speed WIFI.

- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
- Height 2 m
- Theatre style 200 participants
- U-shaped Room 45 participants
- Board-room 45 participants
- Classroom style 45 participants
- Banquet 225 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Dundonald	35 m²	2 m	40 participants	15 participants	22 participants	20 participants	15 participants
Dunure	35 m²	2 m	40 participants	15 participants	22 participants	20 participants	15 participants
Greenan	35 m²	2 m	40 participants	15 participants	22 participants	20 participants	15 participants
Presidential suite	60 m²	2 m	60 participants	23 participants	22 participants	20 participants	50 participants
Statesman suite	60 m²	2 m	60 participants	23 participants	22 participants	20 participants	50 participants
Ambassador suite	72 m²	2 m	60 participants	23 participants	22 participants	20 participants	50 participants
Windows on the ocean	257 m²	2 m	200 participants	45 participants	45 participants	45 participants	225 participants

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Day light
WIFI access
Syndicate rooms
Video equipment
Overhead projector
Airconditioned meeting room
High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All bedrooms feature a flat-screen TV, safety box and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, robe, slippers and sofa. Ironing facilities are available on request from the front desk.

Rooms (6)

Compact room with 1 double bed

Max. number of persons: 1
Area: From 12m²

Wireless internet in your room
Coffee/tea making facilities

Classic room with 1 double bed

Max. number of persons: 2
Area: From 21m²

Wireless internet in your room
Coffee/tea making facilities

Classic room with 2 single beds

Max. number of persons: 2
Area: From 21m²

Wireless internet in your room
Coffee/tea making facilities

Classic family room for 2 adults and 1 child

Max. number of persons: 3
Area: From 26m²

Wireless internet in your room
Coffee/tea making facilities

Privilege room with 1 double bed and sea view

Max. number of persons: 2
Area: From 26m²
Views: Ocean/Sea view *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities

Superior room with 1 double bed and sea view

Max. number of persons: 4
Area: From 34m²

Wireless internet in your room
Coffee/tea making facilities

Our restaurants and bars

THE BRASSERIE

Type of cuisine: Brasserie

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Lunch

10:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

15:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE BAR

Photo non contractuelle / Strictly non binding

The bar offers a range of wines, beers, spirits and soft drinks. Our bar staff will ensure that you are looked after and enjoy your experience in our relaxed surroundings. Light meals are also available in the bar.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Nice hotel

Philip H. Families - 28/03/2020 Confirmed reviews ALL

Dinner bed and breakfast was nice . Good facilities and in the heart of Ayr . Bar overpriced as most hotels are

Excellent Stay

Liz M. Couples - 25/03/2020 Confirmed reviews ALL

Excellent weekend break. Very comfortable room, good food and nice facilities. Staff were very friendly and helpful. Highly recommend. Will be returning..

Dear Alan m., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosie

Charlotte Couples - 23/03/2020 Confirmed reviews ALL

Lovely window view and friendly staff. Clean rooms with amazing block out curtains

Dear Charlotte M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosie

Centrally located. Quiet

W B. Families - 23/03/2020 Confirmed reviews ALL

An overnight. Clean room good breakfast. And very pleasant helpful staff

Dear Winifred B., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosie

Disappointed

Df Couples - 23/03/2020 Confirmed reviews ALL

We we next to a couple who screamed and shouted at each other her were clearly intoxicated at 4pm. Called front desk and they sent up security who didnt believe this was a problem. This continued to 4am. This spoiled our night and our 20th wedding anniversary.

Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosie

Great locations . Excellent rooms

Angela D. Families - 22/03/2020 Confirmed reviews ALL

Had a 2 D. stay this week staff were very professional food was great rooms spotless . Stay safe all staff hope to visit again once we are back to normal thank you .

Dear Angela D., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosie

Town centre yards away

Daniel S. Couples - 21/03/2020 Confirmed reviews ALL

Good hotel nice and clean and great staff who were very helpful.Good sauna pool and jacuzzi to boot

Dear Daniel S., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosie

Central location everything within walking distance

James M. Couples - 20/03/2020 Confirmed reviews ALL

Staff very helpful and courteous, breakfast and dinner were delicious and reasonable price. Although there were in progress of refurbishment it didn't spoil our stay.

Dear J m., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Handy for the town centre and near to golf courses .

Robert Couples - 18/03/2020 Confirmed reviews ALL

Room was good and comfortable. Food at breakfast was not as good as previous visits especially the first morning at buffet when food had been left out too long and needed replaced and bacon was inedible . It did improve as the week went on. On our fourth day the reception area looked much better than on the first day when it was a bit of a bomb site.

Dear Robert M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Great location

Alison K. Couples - 17/03/2020 Confirmed reviews ALL

Enjoyable stay

Dear {guest_first_name} K., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Located well

Zara B. Couples - 17/03/2020 Confirmed reviews ALL

Bathroom was a bit grubby,hairs on toilet and shower tiles floor wasn't clean,staff checking in could have been more welcoming especially as it was our first time,fridge would have been appreciated too.missed our breakfast too.Other than that it was nice ,might even pop back.

Dear Zara B., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Not what we paid for!

Sharon M. Friends - 16/03/2020 Confirmed reviews ALL

Room over booked not upgraded extras phone not working reception staff unable to sort problems & them get ignited when replying to email!! Not a good experience at all

Great location

Gary M. Couples - 16/03/2020 Confirmed reviews ALL

Was my wife's 40th Birthday emailed reception for a free room upgrade. Wi h they happily done for me. Weather was a bit wilid so we chilled in the bar had a few drinks. Had a lovley meal. Then back to the room. Watch tv. Totally chilled out. Never used the gym and pool. But will on our next visit

Dear Gary M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Executive Assistant Manager

Well located

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Check in went smoothly enough, we were meant to have a bottle of wine in the room but had to ask for it, spa was nice enough although while getting changed a Male came into the changing room. Dinner was lovely and staff were very good but it was a slightly different at breakfast.

Dear Alison L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosie

Ideally located

S W. Friends - 15/03/2020 Confirmed reviews ALL

Had just one problem we booked a twin room but got a double but was easily fixed by reception that's all otherwise good hotel and friendly staff

Dear Samuel w., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosie

Value for money

Carol G. Couples - 15/03/2020 Confirmed reviews ALL

Great service as always

Dear Carol M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you back to the hotel soon. Sincerely, Rosie

Good location

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

Friendly helpful staff

Dear Colin P., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosie

Wel located.

Nichola C. Friends - 11/03/2020 Confirmed reviews ALL

Due to no hot water had to be moved during stay which was inconvenient. The cleanliness of the changing rooms was very poor which was highlighted during our stay but still the same the following day.

Dear Nichola C., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured your comments have been passed to the relevant departments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosie

Overnight stay, Great staff, friendly welcoming atmosphere.

Karen M. Couples - 11/03/2020 Confirmed reviews ALL

After realising there was a booking error with our accommodation, the staff at The Mercure went above and beyond to offer us alternative lodgings. We were offered an alternative room that was tastefully furnished, free drinks, refunded the cost of part of the room price and given 2 x breakfasts. We were overwhelmed with their generosity and would like to thank you for a fantastic short stay. Karen & Davie

Dear Karen M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Rosie

Disappointed

Alison D. Couples - 11/03/2020 Confirmed reviews ALL

Room was dirty, blood stains in bathroom. Disturbance on our floor with someone banging on our room door. Called reception for security who took ages to answer call. Queues for breakfast every morning. Serving plates too small for size of hotel. Staff not able to refill quick enough. On the plus side staff in hotel were lovely

Dear Alison d., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem and your comments have been passed to the relevant manager for investigation. All our efforts are concentrated in preventing future occurrences. Once again please accept our apologies. Sincerely, Rosie

Our most recent 20 reviews

In partnership with TripAdvisor

Mercure Ayr Hotel 3 stars

Your loyalty is rewarded

Hotel extras

Hotel location

Mercure Ayr Hotel

Your meetings and events

General equipment

Our accommodations

Compact room with 1 double bed

Classic room with 1 double bed

Classic room with 2 single beds

Classic family room for 2 adults and 1 child

Privilege room with 1 double bed and sea view

Superior room with 1 double bed and sea view

Our restaurants and bars

THE BRASSERIE

THE BAR

Our guest reviews for Mercure Ayr Hotel

Our guest reviews for
Mercure Ayr Hotel