Mercure Burton upon Trent Newton Park Hotel

Mercure Burton upon Trent Newton Park Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 267 reviews

See on a map

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 18th century Italianate-style manor house

  • Within 30 minutes of Alton Towers theme park

  • Eight fully-equipped meeting rooms for 120 guests

  • Eight acres of stunning landscaped gardens

ALLSAFE approved hotel

Hotel location

Mercure Burton upon Trent Newton Park Hotel

Newton Solney
DE15 0SS DERBYSHIRE
United Kingdom

  • By plane

    EAST MIDLAND At 20.92km / 13 miles

  • By train

    BURTON UPON TRENT At 5.63km / 3.5 miles

GPS:52.825704, -1.58834

Companies

  • AWBERRY MANAGEMENT 3.22 km / 2 mi
  • COORS BREWERS 4.83 km / 3 mi
  • MARLEY ETERNIT 6.44 km / 4 mi
  • TOYOTA MOTOR 8.05 km / 5 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOLLY RESTAURANT

Choose from a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce.Choose from our selection of fine wines, from Australia to Italy. Indulge in one of our delicious desserts.

Your meetings and events

Make business a pleasure - find inspiration at Mercure Burton Upon Trent, Newton Park hotel country estate. Host your conference in one of our five naturally lit meeting rooms with garden views and complimentary high-speed WIFI access. Daylight pours from our private grounds into the boardroom with stained-glass windows. The largest room has a capacity of 160, and our staff are always on hand to supply working lunches and audiovisual equipment.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Windows from most of our rooms open onto views of the hotel's landscaped gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and sl ippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  267 reviews

TripAdvisor Rating  3.5/5  622 reviews

Well located, friendly staff and comfortable room

Customer review rating 4.5/5

Pamela D. Families - Confirmed reviews ALL

one night stay due to a family celebration in Burton on Trent. Competitive rates for both the family room and the double room, although we found twin beds and not a double in our room. Good value for money and ideal location on the edge of Burton

Appalling and not Covid safe at all!!

Customer review rating 0.5/5

Evie L. Couples - Confirmed reviews ALL

I am just emailing to report an appalling stay at Mercure Burton-on-Trent. Using an Activity Superstore voucher gifted to us by my Mum two years ago (pre-Covid), my boyfriend and I booked a 2-night break at Mercure Burton, which was a complete disaster. On checking in, we had to move rooms three times due to totally unacceptable cleanliness standards (especially in Covid times but disgusting regardless!), including dirty cups, unclean and mould-ridden bathroom, damp dripping down the walls, musty/urine smell, etc and were eventually shown a room where I could at least close my eyes without worrying about catching something but that still had serious cleanliness issues and a toilet you had to sit sideways on and that didn't flush. We only settled for this room as it was 10pm by this point and we had been refused a refund by a very frosty and unprofessional receptionist and didn't want to drive home so late. Unsurprisingly, we checked out a day early after a sleepless night in a dingy room and on complaining in the morning were told that the hotel was closing down the next day, a detail completely undisclosed to us prior to our stay. This explained the dire state of the hotel but I can't believe that the hotel was still taking bookings knowing this, putting our health at serious risk by allowing us to stay in a filthy hotel during a global pandemic that has killed millions of people - totally unacceptable, especially as a high-risk individual with severe asthma!! The guy on reception said he would be in touch with options on what he can offer us as compensation for our terrible experience but has yet to contact us and we need answers from someone and a refund/voucher for another hotel stay. Thank you in advance for any help you can offer in response to this unfortunate event.

Dissapointing

Customer review rating 2.5/5

Paul C. Couples - Confirmed reviews ALL

I used to work in this hotel in the mid to late 90's and standard were exceptionally high in those days. Not any more, i could not believe how bad the hotel has become. Whilst the rooms were clean and comfortable and as one would expect, the same could not be said for the rest of the hotel. The garden area is scruffy and slightly unkept, the staff whilst helpful really were a let down and not really interested in what they were doing, more interested in their phones than the guest. We did eat on one occasion from the only menu the hotel has, very poor menu and quiet obviously all frozen food with nothing cooked fresh, such a shame, that said it was acceptable.

Idyllic location for quiet getaway

Customer review rating 4.5/5

Abi Couples - Confirmed reviews ALL

Lovely hotel is quiet location. Tired in places but hotel staff were very attentive

Beautiful setting, friendly staff, refurb in some areas

Customer review rating 4.0/5

Barbara C. Families - Confirmed reviews ALL

We stayed for one night and had two rooms. The hotel is tired in some places but our rooms looked newly decorated.

In partnership with TripAdvisor

Our other establishments nearby