Hotel - Mercure Bangkok Makkasan
Mercure Hotel Mercure Hotel

Mercure Bangkok Makkasan

4.5/5 1,096 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking guest rooms
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Airport shuttle
    • DON MUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Bangkok Makkasan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MAKKASAN II 50 m2 3 m 49 19 24 27 40
MAKKASAN III 50 m2 3 m 49 19 24 27 40
MAKKASAN I 155 m2 3 m 152 57 70 84 100
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our 180 comfortable rooms & suites are designed with a sophisticated and modern style including a touch of local Thai culture. All rooms offer a Smart TV, in-room safe, minibar, free WIFI and great views of Bangkok's city center.Executive Rooms and Suites are located on the uppermost floor, rooms are equipped with Espresso Machine and BOSE Bluetooth Speaker. Exclusive access to Executive Lounge with private breakfast, all day refreshments and evening cocktails.

  • 180 rooms
  • 100% non-smoking guest rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 ALL Rating 2,036 reviews

Our guest reviews for
Mercure Bangkok Makkasan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,096 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Solo travel - 11/12/2019 TripAdvisor review
« Nice hotel with unusual location. »

Well appointed hotel, friendly and efficient staff, lovely roof top pool and bar area. The location is unusual in that it is outside the usual tourist and business areas. However, it is ideally situated for access to the Airport Rail Link enabling fast and reliable transfers to the airport, avoiding Bangkok’s notorious traffic. Major tourist and business areas easily accessible just a couple of stops by MRT. Hotel provides half-hourly tuktuk shuttle service to the station, just a 3 minute ride away. Rooms were nicely furnished and comfortable. However, this hotel has followed the some Ibis Styles brand of bathroom set up in Asia: separate shower, toilet, and wash basin. That is not a problem in itself if the design were properly thought through. The door to the shower cubicle is not a full door so after a longish hot shower steam seeps into the room area and a damp smell pervades the room. The wash basin is not enclosed and outside the shower and toilet cubicles. The toilet cubicle itself also does not have a full door, there is a good 30cm gap at the top, and the extractor fan is not strong, I leave the rest to your imagination if you’re sharing the room with another person... Recommendation to the hotel: fit full doors to the shower and toilet cubicles!

H. Couples - 03/12/2019 Confirmed reviews ALL
« Convenient location, courteous staff who want to serve , clean and comfortable rooms and restaurants providing fresh and quality meals. »

Good experience that provided very good reasons to return .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT H., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Monica T. Couples - 01/12/2019 Confirmed reviews ALL
« Mr Monica T. »

Extremely good, I was impressed with all the attention and the service. We love our honeymoon gift that was really amazing. Thank you so much.

Business - 01/12/2019 TripAdvisor review
« Relaxing convenience near Suvarnabhumi Airport »

The free tuktuk shuttle service from/to Phetchaburi MRT/Makkasan ARL stations made it so convenient even late at night to get to the hotel. I was promptly picked up from Phetchaburi MRT station upon arrival. Cool refreshing view from my room facing the ARL tracks made my morning all the more relaxing before my biz meeting. Sumptuous buffet breakfast completed my stay. Very courteous and helpful staff from tuktuk drivers, frontdesk and attentive restaurant staff all made my brief stay/layover in Bangkok truly enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OliverCam, Thank you for your kind words on your recent stay with us. I am glad you were able to enjoy everything Mercure Bangkok Makkasan has to offer, we pride ourselves on delivering great service and I will let our team know they contributed to your wonderful stay. We look forward to welcoming you back to Mercure Bangkok Makkasan. Sincerely, Mourad BRAHMI General Manager

Anonymous Families - 30/11/2019 Confirmed reviews ALL
« Wonderful. Getting to/from hotel requires some thinking »

Very nice. Great service by the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID W., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Claude H. Business - 30/11/2019 Confirmed reviews ALL
« Great and friendly staff, clean and comfortable room »

Friendly and great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAUDE CHARLES MAURICE H., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

K. Business - 28/11/2019 Confirmed reviews ALL
« not so satisfied »

Mr. K. left his luggage in the morning and was expecting the bag will be in the room upon return in the evening. Unfortunately not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUNG CHUAN K., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sarayut K. Solo - 27/11/2019 Confirmed reviews ALL
« Good as always »

Everything was good as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAYUT K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Punsang K. Solo - 27/11/2019 Confirmed reviews ALL
« Regular stay for regular day »

What will it take to get a suite upgrade in this hotel? May be 10 nights or more?

Our hotel has responded to the review
Our hotel has responded to the review

Dear PUNSANG K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. In regards the suite room upgrade, we are pleased to provide this privilege for very elite members, however as it limited unit in the hotel. We have to arrange for our guest who reserved original booking room as prioritize. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Royston Business - 25/11/2019 Confirmed reviews ALL
« A satisfying experience »

Overall, enjoyed my stay with Mercure Makkasan. Special thanks to Mei and Prae for remembering my favourite food and drinks. 5 stars for them!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROYSTON T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 24/11/2019 Confirmed reviews ALL

Each of my many stays at this hotel has been positive - that's why I keep coming back... And every time, some staff stand out... This time I was particularly impressed with and humbled by all the hard work which the housekeeping staff are doing... Despite the very hard work and long long hours, they always appear positive and cheerful - and my designated room has always been in perfect order when I arrive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DR JOHN G P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gcl Friends - 23/11/2019 Confirmed reviews ALL
« An enjoyable stay »

Our stay at Mercure Bangkok Makkasan was very pleasant and comfortable. However we were not informed that there was a shuttle service to the train station upon check-in therefore we weren’t aware of it until the day of check-out. Had we known, we would have given it 10 stars!

Mandar P. Solo - 20/11/2019 Confirmed reviews ALL
« Its very good service given by all staff »

Hotel is very nice and good place, its very near by Makkasan airport link that would help to tired person from airport to reach hotel for staying. all staff is good & nicely behaved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANDAR P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Heather Friends - 19/11/2019 Confirmed reviews ALL
« best! »

upon late check in, the FO that was on duty i couldn’t remember his name but he was there around 10 pm was very accommodating and kind he made sure that we had everything we needed, as well as the bellman on duty that time very accommodating, over all the staff was very kind and full with smiles

Henry B. Solo - 19/11/2019 Confirmed reviews ALL
« Nice hotel »

Staying herre is very relax and you can feel very quiet in the room. The breakfast in the executive lounge is yummy as well as the service is good and efficient. The location is very close to the airport link. Housekeeping is very seriously. Everybody will say hello to you upon meeting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAI NING B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kirsty G. Couples - 18/11/2019 Confirmed reviews ALL
« Great stay »

Lovely friendly staff, great room. Breakfast was a bit pricey but lots of options. Close to the station with the Tuk Tuk service being very handy. Nice pool area.

lucasS702UW Couples - 17/11/2019 TripAdvisor review
« Great bang for your buck! »

This is the second time we stayed there, and we will definitely come back more than once. The location is very central, but there's the small caveat that you shouldn't try walking to the hotel, instead, take either one of their two free shuttle busses, or taxi/grab/bike - as always in Bangkok. The room, pool, restaurant, lounge, are all very nice and of good quality. The staff is friendly and helpful. I would like to especially commend K. Cherry, one night there was a power outage due to a huge thunderstorm (this is common in Thailand) and a certain group of tourists complained obnoxiously for at least two hours non-stop - K. Cherry stayed calm, professional, and polite all the time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear lucasS702UW, Thank you for sharing your comments. We appreciate hearing that you overall have a positive impression of Mercure Bangkok Makkasan. I am very pleased to know that our associate were so memorable in their dealings with you! Khun Cherry do indeed have a great service acumen and we are very proud of his performance with us. Look forward to welcoming you back soon for another great stay! Sincerely, Mourad BRAHMI General Manager

Fatime Families - 16/11/2019 Confirmed reviews ALL
« good »

It was good, however, customer service needs to be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loreen margaret J., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 15/11/2019 Confirmed reviews ALL
« Staff very helpful and courteous at all times. »

Tutuk service is essential, but should be extended beyond 7pm to say 10pm to allow shoppers and diners more time in town. This device is efficient.

Kirill Couples - 14/11/2019 Confirmed reviews ALL

Nice hotel with modern design located no so far Makkasan ARL station and Phetchaburi MRT station. Rooms are stylish. Outdoor pool helps to refresh yourself after hot day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIRILL M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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