ibis Jakarta Senen

ibis Jakarta Senen 3 stars

Customer review rating (ALL Rating) 4.4/5 80 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Near Atrium Plaza and Monas (Monumen Nasional)

  • Strategic location with easy access to tourist attractions

  • In room massage service

  • Located surrounding government area

Hotel location

ibis Jakarta Senen

Jl Kramat Raya No 100
10420 JAKARTA
Indonesia

Telephone +62 21 31920033

Fax +62 21 31933275

Contact email

  • By plane

    SOEKARNO HATTA At 28.7km / 17.83 miles

  • By train

    GAMBIR STATION At 3.5km / 2.17 miles

  • By train

    GAMBIR TRAIN ST At 3.5km / 2.17 miles

GPS:-6.183153, 106.84295

Congress centre

  • JCC 10 km / 6.21 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE TASTE Non contractual photo

The "It's all about TASTE" restaurant reinvents tapas. Try out new flavours by simply creating your meal amongst 20 typical local dishes. Enjour your own flavour combination !

Your meetings and events

Our modern and minimalist meeting rooms come equipped with high-tech facilities to accommodate all your business and conferencing needs.

Room descriptions and layouts

6 

meeting rooms

From 1 to 0 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Ibis Jakarta Senen has 155 colorful and modern rooms. Each 17 m² room features a 26" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WIFI Internet access.

Our guest reviews

Our guest reviews for
ibis Jakarta Senen

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  80 reviews

TripAdvisor Rating  4.0/5  327 reviews

Certificate of excellence 2022

Customer review rating 4.0/5

Sobah Families - Confirmed reviews ALL

the food is delicious, room is clean

Dear Ms. NURSOBAH, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Worst hotel room ever

Customer review rating 0.5/5

Roy R. S. Solo - Confirmed reviews ALL

I was given a very bad room, already asked the staff whether i could change the room or not, but i was rejected with the reason no other room left. I know i just did transit for one night, but it wont be a reason i was given the bad room. The room was moldy, smell terrible, the sheet also stained, the bathroom. If i know i would’ve gotten that room, i wont pay any penny. I wont be visiting that hotel anymore. Beside, i already posted the proof through online, so would become consideration for other people to choose to stay with you or not. And please do improvement Thanks alot

Dear ROY RAMADHAN S., Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal Muhamad

Good stay

Customer review rating 4.5/5

Rica S. Families - Confirmed reviews ALL

Good stay, housekeeping is really friendly, including the security and FO, nice service

Dear RICA SRI DEVI BR S., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

good stay

Customer review rating 4.0/5

Denny S. Families - Confirmed reviews ALL

early check-in there was a bit of a problem, one of the 2 my vouchers was not received by the hotel from agoda so I had to wait quite a while. in the end the receptionist gave a solution, because I was tired and wanted to rest and take a shower. I chose this hotel because I like there is a hair dryer in the bathroom. this is my third time staying here

Dear DENNY s. BOEDIONO, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General MAnager

My Staycation

Customer review rating 4.5/5

Akik R. P. Couples - Confirmed reviews ALL

Room is fine with entertainment and ambience make comfort and quiet sleep

Dear AKIK RADHIKA P., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

good view nice place

Customer review rating 4.5/5

Andre Families - Confirmed reviews ALL

will come again

Dear ANDRE NIKO. We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Simple chic clean

Customer review rating 4.0/5

Hasan Solo - Confirmed reviews ALL

Comfort room, clean, good and warm lighting. Near 24 hours food and beverage restaurant, well located

Dear SEPRINA HASAN EFFENDI, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Strategic

Customer review rating 4.0/5

Agus B. A. Business - Confirmed reviews ALL

Good place in the midle of the city and near railway station. But the taste of the breakfast need to be more increase.

Dear AGUS BUDHA a., We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Customer review rating 4.5/5

Dekaes Solo - Confirmed reviews ALL

Tidak ada Welcome Amenities.

Dear DUDUNG KURNIA SUNDANA, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

very comfortable

Customer review rating 4.5/5

Susanto Couples - Confirmed reviews ALL

overall nice place and make me comfort stay in here, thanks

Dear HARYO RESTO, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Excellent Service

Customer review rating 5.0/5

Rifqi M. Business - Confirmed reviews ALL

Kali kedua stay disini... Luar biasa... Keep up the good work

Dear M. RIFQI, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

good stay

Customer review rating 5.0/5

Didod H. S. Couples - Confirmed reviews ALL

all good

Dear DIDOD HINDRADJAJADI, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

"Good Price"

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The room is clean and good services, but there is a problem with the room key and the drain in sink is not working properly. As input it would be better if the waste bins was given a bag. Thank you!

Dear ENDANG WIDIYANTI, Thank you for taking the time to tell us about your experience at the ibis Jakarta Senen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jamal Muhamad General Manager

Ibis Hotel Senen

TripAdvisor rating 5.0/5

PakRully TripAdvisor review

Nice to be back. Enjoyed my stay as many previous stayed. Clean room as well as linen and towels. Keep it good work. Credit to Ana, Rio, Moko, Reza and Ady. Will back soon. Time to serve buffet breakfast.

Dear Rully, We very much appreciate your comments regarding your stay at the ibis Jakarta Senen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jamal Muhamad General Manager

Average stay

TripAdvisor rating 3.0/5

Meshal A Friends getaway - TripAdvisor review

Average stay, rooms without fridge, their was a cooler outside the hall it had cold water just 2 daya only, prices wasn't so fixed sometimes I got a better rate than accor !!! Other than that nothing much to be mention.

Dear Mr. / Mrs. Meshal A., Warmest greeting from Ibis Jakarta Senen! Thank you for choosing our hotel and taking your time to share your experience with us. We are very sorry with the cold water service which was not properly provided during your stay. Therefore, please accept our sincerest apologies. We had shared your feedback and concerns with our team in order to improve our product and service quality in the future. Hopefully we will have another opportunity to serve you better. Once again thank you and we are looking forward to welcoming you again. Sincerely, Hendri Setiawan General Manager

WH Lim

TripAdvisor rating 5.0/5

woekhaur Business - TripAdvisor review

Overall rate for this hotel property is great. Customer service is great and most of the staff is very friendly and helpful especially for those staffs service in restaurant. I really enjoyEd the food and drinks at this hotel restaurant. I recommend to stay at this hotel since value for money.

Dear Mr. / Mrs. WH Lim, Warmest greetings from Ibis Jakarta Senen! Wow, thank you so much for the great 5-star review towards our hotel. We really appreciate you being a loyal customer and helping to share the words about us. We are looking forward to welcoming you again soon. Sincerely, Hendri Setiawan General Manager

Hotel Ibis Senen Jakarta

TripAdvisor rating 3.0/5

PakRully Solo travel - TripAdvisor review

Been your regular guess for past few years and actually found the services getting better. Start from check-in, greetings, compliment things, during stay, breakfast until check-out. One thing for my concern is your fast staffs turn over. Have feeling comfortable to some of them but found it no longer with the hotel. Honestly is quiet hesitate to always being known by new staff, seems not feel homy anymore since always has to introduce and doing the standard procedure. Credit to Ana who always taking care of me especially every breakfast time. Miss of some treatment and hospitality that usually always being given and actually was very good from your previous staffs.

Dear Pak Rully, Warmest greetings from Ibis Jakarta Senen! Thank you very much for your loyalty by always choosing our hotel as your preferred accommodation in latest few years, as well as credit given to our team member. It is such an honour to be able to serve you. We really appreciate your concern regarding the staff situation and we admitted that we indeed have some new team members joining lately which might cause inconvenience for the still lack of service and treatment. Therefore, we apologize for that and we promise that we will keep improving and giving our best in welcoming our valuable guests and making every stay more enjoyable. Once again thank you for sharing your experience and concern with us and we are looking forward to welcoming you again soon at Ibis Jakarta Senen. Sincerely, Hendri Setiawan General Manager

BOOKING PAYMENT

TripAdvisor rating 2.0/5

NajibYusop Business - TripAdvisor review

I booked for a night here and extend the next day. I was so unhappy with the staff that keep asking on the payment few times before I check out. I am silver member, and been staying in IBIS few times. I felt so unsatisfied with the service apart of the hotel is OK and cheap.

Dear Mr. Najib Yusop, Warmest greetings from Ibis Jakarta Senen! Thank you for taking your time to share the feedback with us. We are very sorry to hear that you had unsatisfying experience due to our team's service and we really appreciate you bringing this to our attention. Please allow me to express my sincerest apologies. Rest assured that we had taken an action to address the problem and prevent the future occurrence for your feedback is very important to us. Once again thank you for sharing your concerns and we really hope that we have an opportunity to better serve you in the future. Sincerely, Hendri Setiawan General Manager

Nice stay

TripAdvisor rating 5.0/5

annisandra Couples - TripAdvisor review

Its good to be here Strategic place Good ambience Good value Nice service Everything is good From the loby until the room Everything was clean Breakfast is nice The staff has a good smile Its nice to be there

Dear Ms. annisandra, Warmest greetings from Ibis Jakarta Senen! Thank you for the great review of our hotel! We are thrilled that you enjoyed your stay and hope to see you again very soon. Sincerely, Hendri Setiawan General Manager

TV channels addition is greatly appreciated

TripAdvisor rating 4.0/5

Wurjanto Business - TripAdvisor review

I am a frequent guest at Ibis Senen Jakarta. After months of not visiting this hotel, I discovered in the beginning of 2019 that the hotel's TV channels are significantly expanded to include my favorites (AXN being one of them). I greatly appreciate the added amenities while other services are maintained at Ibis' high standard.

Dear Mr. Wurjanto, Thank you very much for the great review towards our hotel. We are very pleased that you enjoyed some facilities we had updated lately and hopefully you will enjoy more in the future. Looking forward to welcoming you again soon at Ibis Jakarta Senen. Sincerely, Hendri Setiawan General Manager

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