Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 2,125 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Mercure Bali Legian Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Banyan Room 48 m2 2 m 40 15 24 20 24
Ebony Room 48 m2 2 m 48 15 24 18 24
Raflesia Room 48 m2 2 m 40 15 24 20 24
Gaharu Room 49 m2 2 m 45 18 24 18 24
Mahogani Room 60 m2 2 m 75 30 36 30 48
Gaharu + Ebony 97 m2 2 m 110 33 48 36 48
Mahogani + Banyan + Raflesia 156 m2 2 m 170 0 0 84 88
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 ALL Rating 5,871 reviews

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,125 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 19/01/2020 TripAdvisor review
« Bali Brealk »

We had a good stay at the Mercure. The hotel is located in an ideal spot in the Kuta/Legian area. The room was Ok but a little small as we had the bunk beds in the room. Would have thought that the family room that has the bunk beds would be the biggest rooms in the hotel not some of the smallest. The bed was fairly lumpy and not as comfortable as others we have stayed in recently. The shower shot water all over the place and the pressure was average at best. Towels and linen are starting to get old and worn especially the pool towels. Breakfast was good for a Mercure level property. Staff were nice and helpful when ever needed. As an Gold ALL Accor member I was hoping for an upgrade with our room but that did not happen, I thought they may have included something else because of it not happening. Also the welcome drink only been able to select water or soft drink is poor. The stay was fine but we will probably look at other Accor properties when we return to Bali in October.

Anonymous Friends - 16/01/2020 Confirmed reviews ALL
« Clean, quiet rooms, however very small. »

Relatively good stay, rooms were cleaned everyday, hotel was close to Main Street which was awesome. Pools were great, staff very nice. Room was very small, expected bigger. Buffet breakfast was nice, however mostly same food everyday. Room service kept forgetting to give toilet paper and change our towels which we had to call reception for a few times.

Anonymous Friends - 15/01/2020 Confirmed reviews ALL
« Underwhelming. Hotel not very clean »

Bathroom was not clean sheets not clean Towels gray in colour We had three rooms very in contestant with toiletries

admintropwood Family - 15/01/2020 TripAdvisor review
« Awesome stay »

We had the best stay at your hotel What made it the best was I left my purse in the ladies and didnt realize til 2 hrs later. Upon my return and search one of your staff members had returned it to the reception . With all monies in tack. What awesome staff you have :)

Rs S. Families - 14/01/2020 Confirmed reviews ALL
« Worth the trip »

It was a short trip but the hotel has everything I need. It’s convenient and strategic location.

Megan Friends - 12/01/2020 Confirmed reviews ALL
« Comfortable and accommodating »

Buffet breakfast was amazing! Staff were so accommodating. We got the package that had money vouches and a free massage. The massage was easy to book in and get the money vouches for food and drink were always difficult to use and couldn’t be used with other specials like Happy Hour which was fine but not clear in the package

Anonymous Friends - 12/01/2020 Confirmed reviews ALL

Nice stay

dalavis Family - 11/01/2020 TripAdvisor review
« Horrible »

Sadly while in Bali my nephew was injured in the hotel. While he was laying on the floor screaming in agony while waiting for the ambulance, one staff member videoed him while about 10 other staff members stood around watching him. When we asked for help, they just continued to stand by and watch. Disgusted in them

Anonymous Families - 09/01/2020 Confirmed reviews ALL
« Our family had a great time in your hotel »

my Wife and I along with our two teenage daughters enjoyed our stay in your hotel the staff was always helpful and attentive. The facilities were great as well as the location as it made easy access to every thing by foot. We enjoyed the food in the restaurant with our buffet breakfasts and we also had a fantastic dining experience in the restaurant on New Years Eve night the food was great and we all loved the food art positioned throughout the buffet.

Anonymous Friends - 08/01/2020 Confirmed reviews ALL
« Comfortable and Peaceful hotel »

Staff very friendly and provides excellent service. Enjoyed food and dining in hotel. Multiple pools and great location in Kuta.

Laurence K. Friends - 07/01/2020 Confirmed reviews ALL
« Great location and helpful staff »

It was an enjoyable stay for us in Bali. We were very lucky to be upgraded to the room with a plunge pool and the room is spacious and clean. I was able to experience the meal and sap in the hotel and they were all great. I like their massage as that was so relaxed and comfortable. The price for SPA is reasonable as well. There is a convenience store and money exchanger just right across the street. I would highly recommend this hotel to all my friends who are going to Bali for holiday.

dannyzaneta Family - 07/01/2020 TripAdvisor review
« Policies Require Change »

Paid in full in advance. However as my credit card number had changed due to a fraudulent transaction, i had a different card numbers, my booking had to be cancelled and refunded and i repay hotel could not refund immediately unlike the deposit, so i know wait in hope i get back the payment i made 9 months before.

Brad D. Families - 05/01/2020 Confirmed reviews ALL
« Extremely satisfied »

Customer service is amazing that,s why we keep coming back. 4th time this year 2019

Pradeep K. N. Families - 05/01/2020 Confirmed reviews ALL
« A budget professional hotel »

A budget professional hotel where staff are well trained and kept minimum to reduce the room cost. The swimmimg pool water was heavily clorinated and was not clean specially the upper deck swimming pool. Please maintain it. The cost was too competitive. Thank you.

Noorazme N. Couples - 01/01/2020 Confirmed reviews ALL
« Unexpected welcoming experience. »

Excellent! Staffs are friendly and amazing on fulfilling my last minute request for honeymoon deco in the room. They also gave me a complimentary cake saying happy honeymoon! Overall great hotel with excellent service and location wise in Bali. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammad, Happy honeymoon for you & your partner! Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Emilee Solo - 01/01/2020 Confirmed reviews ALL
« Awesome place to stay. »

Love the service and the restaurant is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Emilee, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Tania M. Families - 31/12/2019 Confirmed reviews ALL
« Great location. »

Very friendly staff, never a problem when requesting things - such as ice/bucket. So happy that my children were in the next room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Tania, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Claire E. Families - 30/12/2019 Confirmed reviews ALL
« It was good- hotel centrally located »

We moved up to Legian due to appointments and I do not like the area as very busy BUT the hotel was great for our needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/s. E., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anthony N. Families - 29/12/2019 Confirmed reviews ALL
« Good stay. »

Hotel location is great. Room is spacious. The only problem is the shower in bathroom. It looks broken and not maintained, the water is leaking from the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/s. Anthony, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We deeply apologize for inconvenience caused by the shower area. Our Chief Engineering will follow up your feedback accordingly. Thank you for letting us know. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Solo travel - 28/12/2019 TripAdvisor review
« My First Choice In Bali »

As an ALL Gold member, been upgraded to a bigger room which is a corner unit, with a L shape balcony, the balcony is BIG! Love it. Needless to say, the location of the hotel is excellent! Not far from Kuta area, and not as noisy (happening) as Kuta area at night. And it is not far from Seminyak area too. Check In/ Out were smooth and quick, the front desk team was friendly, welcoming and helpful. Room was clean and well-maintained, housekeeping and maintenance team did a good job. The corner unit is quite near to the main road, can be "noisy" at night, but not an issue for me as I am not a light sleeper. Room was spacious (for the price), well furnished. Restaurant staff was friendly and efficient. Ordered a room service, I am sorry to say that the taste still have some room for improvement (to my liking). The fried rice was delicious but the dumpling soup was a failure to me (but, hey! just take it as an exotic Bali style dumpling soup). Overall, this was a very pleasant stay in the hotel. Have to take this opportunity to thank the team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choong Wai S, Warmest Greeting from Mercure Bali Legian Thank you for being our ALL Gold member. We really appreciate your loyalty to our network. Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. Thank you for sharing your feedback. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

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