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Mercure Bali Legian 4 stars

Customer review rating 4.5/5 6,119 reviews

ALLSAFE approved hotel

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Mercure Bali Legian
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+ 23 Services

Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package

  • Ancak Restaurant & Lounge serving international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bali Legian

Jl Legian No 328
Legian Kelod Kuta
Kuta, Bali
80361 bali
indonesia

Tel: +623619386100

Fax: (+62)361/9386200

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 4km / 2.49 miles

GPS :-8.708029, 115.171947

Hotel services

ANCAK RESTAURANT & LOUNGE

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 321 rooms
    • One room for people with reduced mobility
    • No family room
    • 17 connecting rooms
    • 321 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Indonesian
    • Italian
    • Spanish
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Basement Parking
    • On site
    • 50 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • Poole Swimming Pool Currently unavailable
    • Outside
    • On site
  • Ancak Swimming Pool
    • Outside
    • On site
  • Fitness Center
    • On site
Family
  • Services for children
    • Board games available
    • Childrens Club for 3 to 6 years
    • Play area

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Room descriptions and layouts

7 

meeting rooms

From 1 to 170 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,119 reviews

TripAdvisor Rating 4.0/5

2,119 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Felix Couples - 13/10/2021 Confirmed reviews ALL

Close to everywhere, good stay, good room, staff very helpfull

Dear HENGKY , MR. S., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager

Excellent Service from All Staffs

Customer review rating 5.0/5

Albert G. S. Families - 10/10/2021 Confirmed reviews ALL

Fast Check-in and excellent customer service form the front desk

Nice Ambience

Customer review rating 5.0/5

Dwi Business - 10/10/2021 Confirmed reviews ALL

I arrived at Thursday and it was a great experience. Booked from Accor website and it was easier. As we know, Bali is quite famous and it has great reputation but I'm pleased during my stay in Bali. Mercure Legian isn't far from its beach (around 5 minutes), and its private pool in my room is so good, feels like I have my own bathtub

Well located

Customer review rating 4.0/5

A. Business - 10/10/2021 Confirmed reviews ALL

I like the hotel located, staff is warm and nice...

Good value for money

Customer review rating 5.0/5

Bob S. Business - 10/10/2021 Confirmed reviews ALL

Nice stay, clean, everything still clean and working well

Dear Mr. Bob S., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager

Affordable yet sophisticated

Customer review rating 4.5/5

P. Solo - 08/10/2021 Confirmed reviews ALL

All staff were great. All area very clean, but needs more LIGHT. Hallway too dark. Perhaps change to 11W Led with 4300K will definitely improve the ambiance. And please remove the RGB led at the lobby canopy / ceiling. A bright spotlight/ floodlight will be much better

Great Location and Helpfull Staff

Customer review rating 4.5/5

Hari Business - 08/09/2021 Confirmed reviews ALL

The hotel located at strategi Location in Legian, Just 5 minutes walking distance to kuta beach. Staff very Helpfull and provide great experience during my stay there. During this pandemic periode restaurant close at 14.00 local time and it's acceptable during PPKM level 4:30 at Bali. Restaurant applied strict CHSE which guarantee our stay there and avoid COVID 19 spreading. This hotel recomended for those who like Legian and walking distance to kuta beach. Surely Will recomend This hotel and Will stay when visit Bali next time.

Dear Haritama, MR. H., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front office Manager

Very limited voucher tu be used for Accor Member

TripAdvisor rating 2.0/5

Deny S 04/09/2021 TripAdvisor review

I stay for one night and want to use my upgrade room and free breakfast voucher. But the receptionist not allowed me to use those voucher at the same time impolitely. I told them that I was stay there 3 months ago but allowed me to apply both of the voucher at the same time. I think there is miscom problem in the hotel frontline management. Very disappointed and very not recommended hotel for Accor member.

Dear Mr. Deny S Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. for the member voucher breakfast and the room upgrade voucher we are so sorry for the inconvenience caused as the term and condition of the membership is only one voucher can be used for each day, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards I Komang Mudita Front Office Manager

Cozy hotel in Legian

Customer review rating 4.0/5

Leny Families - 30/08/2021 Confirmed reviews ALL

We love to stay here, the room was clean, spacious and soundproofing are good. Near to kuta area and a lot of souvenir shop, minimarket, pub, resto around this hotel. The hotel use highly covid protocol in area hotel, the breakfast was made by order not buffet like they used before pandemic. The staff are polite and helpful. The pool are big enough for adult, kids pool are separate from the adult pool so is very safety to let your kids swimming. Keep strong and i wish i can goback here soon.

Dear Leny, Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita Front Office Manager

GOOD stay

Customer review rating 4.5/5

Andrey A. Solo - 29/08/2021 Confirmed reviews ALL

Fast check in/out, very friendly staff (all staff), clean, very nice bedroom and facility, close to the beach

Dear ANDREY , MR. MARTHIN A., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita Front Office Manager

Very nice hotel

Customer review rating 4.5/5

Ngurah Business - 21/08/2021 Confirmed reviews ALL

I love this hotel. Nice and helpful staffs, clean room, and good location.

Dear NGURAH, MR. Y., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I KOmang Mudita Front Office Manager

Good

Customer review rating 5.0/5

Ladu Business - 21/08/2021 Confirmed reviews ALL

Good service clean room

Dear LADY, MRS. M., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front office Manager

Good stay, clean & comfort

Customer review rating 5.0/5

Daniel K. Families - 25/06/2021 Confirmed reviews ALL

Easy to access and friendly staff.

Dear Paulus , MR. K., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita Front Office Manager

Great

Customer review rating 4.0/5

Lisa V. Business - 25/06/2021 Confirmed reviews ALL

Warm, dedicated and helpful hotel employee towards guest

Dear Lisa , MRS. V., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front office Manager

Good stay

Customer review rating 3.5/5

Handy T. Business - 24/06/2021 Confirmed reviews ALL

Room was ok , only the food taste still need a lot improvement

Dear HANDY , MR. T., Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Komang Mudita front office Manager

Well located, overall still in good shape considering the pandemic happen in the world

Customer review rating 5.0/5

Bob S. Business - 13/06/2021 Confirmed reviews ALL

Stay for 2 nights for work, got room upgrade to bigger room with plunge pool. Room is clean and still well maintained. Overall good experience. Traffic is less, it is easy to get around, i think even easier from legian rather than from denpasar where more traffic

Dear BOB , MR. s., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager

Good location & room

Customer review rating 4.0/5

Dadan Solo - 31/05/2021 Confirmed reviews ALL

Good for work & staycation

Dear Dadan , MR. H., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager

Nice Location and service

TripAdvisor rating 4.0/5

WinstonSby Business - 28/02/2021 TripAdvisor review

When I stayed there, only first floor rooms are opened. Few guests during the pandemic. Was upgraded to room with private pool. The hotels location is good, and the staffs are nice and accomodating. Definitely will come back.

Dear Happiness33147873193 warmest greeting from Mercure Bali Legian. thank you for taking the time to share your experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. warmest regards I Komang Mudita front office Manager

Decent Hotel in the Center of Legian

TripAdvisor rating 5.0/5

esantoso 05/01/2021 TripAdvisor review

Mercure Legian is one of my favorite hotel in Legian. Location is very good as it is in the center of Legian, so just within walking distance to many restaurants, bars and shops. Too bad, this time, due to covid, all crowd in Legian did not exist as most places are still close. All the staff are very friendly and special thank to bu Melisa, who is very helpful during my stay in Mercure. Room with plung pool is very nice

Dear Mr. Esantoso, warmest greeting from mercure Bali Legian. thank you for taking the time to share your great experience during your stay in Mercure Bali Legian. is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one warmest regards. I Komang Mudita front office Manager

Good location but needs an upgrade.

TripAdvisor rating 3.0/5

Joan H 11/02/2020 TripAdvisor review

The Mercure Bali Legian is in a great location but needs an upgrade as you are paying near top dollar for the stay. The billing system is the strangest system I have ever encountered and needs to be fully explained to guests as they arrive to stop guests being completely confused and angry.

Dear Joan H, Thank you for choosing Mercure Bali Legian during your recent visit to Bali. I have passed on and discussed your comments with the team who are saddened that you have not carried back amazing memories of your stay with us. Following up your feedback about the billing system, would you mind to send me the email to gr@mercurebalilegian.com for further information in order to follow up this matter with related department? We do apologize for inconvenience caused and we look forward to a return visit in the future to allow us to make up for these shortfalls that you have highlighted in your review. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

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