Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 2,049 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Banyan Room 48 m2 2 m 40 15 24 20 24
Ebony Room 48 m2 2 m 48 15 24 18 24
Raflesia Room 48 m2 2 m 40 15 24 20 24
Gaharu Room 49 m2 2 m 45 18 24 18 24
Mahogani Room 60 m2 2 m 75 30 36 30 48
Gaharu + Ebony 97 m2 2 m 110 33 48 36 48
Mahogani + Banyan + Raflesia 156 m2 2 m 170 0 0 84 88
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 ALL Rating 5,756 reviews

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,049 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Chanin Business - 29/11/2019 Confirmed reviews ALL
« Good location and good service »

Clean and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Damrong, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Couples - 29/11/2019 TripAdvisor review
« I just loved my experience »

This hotel was amazing, they upgraded us to a junior suit for our anniversary stay. Highlights were very warm staff and their hospitality and service. An ok restaurants food for dinner and lunch was very good with cocktails

Our hotel has responded to the review
Our hotel has responded to the review

Dear tamaraeve, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. Thank you for sharing your feedback. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Mark B. Friends - 27/11/2019 Confirmed reviews ALL
« Fantastic Stay! »

Except for the check-in delay which was handled quite professionally by reception staff member, Dwi Rosalina. Our stay was exceptionally fantastic~ Daily breakfast was amazing and all staff were very friendly and professional. The buffet dinner needs a lot of improvement, but the restaurant itself is really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your constructive feedback about the buffet dinner, we will deliver your feedback to our Executive Chef for further improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Glenn Couples - 27/11/2019 Confirmed reviews ALL
« Overdue Relaxation »

It was exactly what we needed, sitting beside a pool in beautiful weather.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Glenn, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Chas K. Couples - 26/11/2019 Confirmed reviews ALL
« Very comfortable and very enjoyable »

Was very good, much better than other places to stay in Bali. Loved the pools,the gym, the yoga and the ability to book activities through the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Daniel Solo - 25/11/2019 Confirmed reviews ALL
« very good »

hotel staff were very helpful with any problems that i had

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Daniel, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Megan Couples - 24/11/2019 Confirmed reviews ALL
« Was a great stay! »

It was good, the pools were fantastic, the meals were great and the staff were really friendly and helpful. Only thing was, there appeared to be something that looked like rust from the humidity on a light in our room which was a bit off putting. And the functionality of the shower was a bit weird, the door swung into the way of the shower stream and the curtain in the shower was bizarre. Overall, definitely would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Megan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We deeply apologize for inconvenience caused by some maintenance issues. Your feedback has been delivered to related department for further follow up. Thank you for letting us know. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Aaliyah M. Couples - 24/11/2019 Confirmed reviews ALL
« Absolutely perfect! »

My partner and I were so pleased with how well mannered and welcoming all the staff were upon our arrival and throughout our stay! Our room was amazing! The pool was beautiful and so relaxing! Staff are very friendly and attentive to any of your needs! The restaurant down stairs had a wide selection of goods for Breakfast! Overall, the hotel is very well presented and kept clean and maintained every day! Security outside is also very friendly, always saying Hello when you leave the hotel to explore!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Aaliyah, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Kayra A. Couples - 23/11/2019 Confirmed reviews ALL
« wonderful experience »

first of all location of the hotel is very central in Legian. You can reach everywhere easily like beach or restaurants. Personal were very friendly and helpful. Our room was cleaned everyday perfectly. One thing I didn't like was the cleanness of towels in pool area. They need to be replaced as current ones have dirt on. I would like to thank you regarding our stay and hope to come back again. Best Regards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/s. Kayra, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for letting us know about cleanliness of pool towel. We do apologize for inconvenience caused. We shared your feedback to related department for further improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

M. Solo - 23/11/2019 Confirmed reviews ALL
« Very nice »

It was lovely the hotel is lovely beautiful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Eleftheria, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Friends - 22/11/2019 Confirmed reviews ALL
« Poor service »

Long wait times at the pool Unwilling to help resolve booking issues Incorrect room service Dirty pool Dirty public toilets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Benjamin, Warmest Greeting from Mercure Bali Legian Thank you for taking time to pass on your feedback on your recent visit with us. I am disappointed to see the rating you have given following your recent visit to our hotel. As a team, we always strive our best to provide a genuine and outstanding service. We wish you could share more of your stay details so we could share the concern with the correct department for immediate actions so that such situation does not happened again in the future. Should you wish to share more about your experience, please contact us at gr… We hope we will have another opportunity to serve you in a better way in the future. Sincerely Melisa Guest Experience Manager gr…

Lovely C. Couples - 22/11/2019 Confirmed reviews ALL
« Wonderful experience »

Such a beautiful place to stay in the heart of legian , close walking distance to majority of things ! Staff were very welcoming and pool and restaurant staff were always there to support your requests ! Rooms very modern and pool area nice and clean and peaceful ! Would stay here again !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sally, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

J.m. Families - 22/11/2019 Confirmed reviews ALL
« great »

wonderful, staff always friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. James, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Willy M. Couples - 21/11/2019 Confirmed reviews ALL
« Comfortable »

Comfortable Nearby kute Only bad traffic jam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Willy, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Ian O. Friends - 21/11/2019 Confirmed reviews ALL
« We will be back to see you all again my friends »

We had a very pleasant stay at the Mecure. Accor should very proud of the professionalism, friendliness, the hospitality and the humbleness that all of your staff present themselves. This includes all staff from the Security when you first drive in the premises, the concierge, bar staff, food area, kitchen staff and housekeeping staff. We felt like we where part of a big family. WE WILL BE BACK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kerry, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Kylie W. Families - 20/11/2019 Confirmed reviews ALL
« Wonderful place for the family! »

We enjoyed every minute of this hotel and the staff were very accommodating and were only too happy to help if we asked. Will definitely be back and the kids also had a fantastic time! The rooms were serviced daily and the hotel was extremely clean. Thank you Mercure Hotel Legian.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kylie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Maria M. Couples - 20/11/2019 Confirmed reviews ALL
« Making my first time in Bali very MEMORABLE »

I had a morning flight from Jakarta on the day when I checked in, at first I doubted that I'd get an early check in, but the FDA named Kristin or Christine was kind enough to checked me in at 12ish. I like everything about the hotel, the check in process was smooth and fast and she even gave me and my sister a welcome drink, she was all smiley and humble and very welcoming. My room was nice, it was clean and everything. I like the pool too, both of them, well even though I didnt get the chance to swim on the 4th floor pool because it was always very crowded, but the pool on the Ground floor was more than enough. It was shady and all, oh and I think the pool bench was cool too. I also love it because I could reach the beach by walking. And its easy to get taxi there, which was very convenient for me. Overall, Mercure Legian Bali has made my first night in Bali very memorable, I love everything about the hotel, the service, the hospitality, and thank you very much for having me there! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Maria, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Bren Families - 20/11/2019 Confirmed reviews ALL
« Very enjoyable »

Staff were always there to help and make feel welcome. The facilities were very nice and accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brendon, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Marie D. Families - 20/11/2019 Confirmed reviews ALL
« Extremely happy. »

I loved your premises, rooms, pools and restaurant were spotless. I would stay there again when next I come to Bali

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Marie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anne Friends - 19/11/2019 Confirmed reviews ALL
« Well run hotel »

This hotel offers value for money in a good location. Staff go out of their way to help you if needed and service is excellent. Rooms very modern, clean and well maintained. Buffet breakfast is fabulous offering a good selection of food choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Annemaree, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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