Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 2,175 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day/25 March 2020: Please noted that check-in/check-out will not possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6 am, 26 March 2020.

Hotel location

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Mercure Bali Legian Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Banyan Room 48 m2 2 m 40 15 24 20 24
Ebony Room 48 m2 2 m 48 15 24 18 24
Raflesia Room 48 m2 2 m 40 15 24 20 24
Gaharu Room 49 m2 2 m 45 18 24 18 24
Mahogani Room 60 m2 2 m 75 30 36 30 48
Gaharu + Ebony 97 m2 2 m 110 33 48 36 48
Mahogani + Banyan + Raflesia 156 m2 2 m 170 0 0 84 88
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 ALL Rating 5,961 reviews

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,175 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jennifer Couples - 20/02/2020 Confirmed reviews ALL
« Good stay, well located »

Amazing facilities could not fault one thing, staff room food exceptional. Will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jennifer, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Brianna Friends - 19/02/2020 Confirmed reviews ALL
« Well located »

All the staff are friendly and was a very well organised and beautiful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Brianna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Thomas Couples - 19/02/2020 Confirmed reviews ALL
« Friendly staff, excellent stay »

In the week me and my partner were there we experienced amazing hospitality with the friendly staff being very accommodating. The hotel is very modern, with modern facilities. We felt very safe the entire time with security doing an excellent job, especially when they stop traffic so we can cross the street safely. The breakfast buffet was great and had a wide variety of foods. The location is perfect and close to everything, whether its a safe money changer, shops, restaurants or the beach. Will definitely be coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thomas, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Michael Friends - 19/02/2020 Confirmed reviews ALL
« Great stay »

Incredible location, friendly staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Liam Couples - 18/02/2020 Confirmed reviews ALL
« Well located and nice room »

Our room was beautiful and the location was perfect the only problem was our room was so far away from reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Emily, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Maree B. Couples - 18/02/2020 Confirmed reviews ALL
« Awesome hotel »

Beautiful staff, always helpful and smiling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Maree B., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Friends - 17/02/2020 Confirmed reviews ALL
« Central location and wonderful staff »

Arrived to a very clean room. The staff were very helpful and accommodating. The hotel is located in a great location close to many restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Wintana, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Ross Families - 17/02/2020 Confirmed reviews ALL
« Great to be back! »

We had a wonderful return visit and were so happy to see that Ms Melisa is still there, she was so helpful welcoming us back and helping us plan our next visit in September. All of your staff and facilities are fantastic we didn't realise just how much we have missed staying with you. Keep up the great work and be assured we will be returning with even more people next time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ross K., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Dylan Couples - 16/02/2020 Confirmed reviews ALL
« Great staff »

Extremely friendly staff and all round great hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dylan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Melissa G. Friends - 15/02/2020 Confirmed reviews ALL
« Great Location friendly staff »

Two night stay on arrival in Bali great location nice restaurants and shopping close by

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Melissa, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Diana H. Couples - 15/02/2020 Confirmed reviews ALL
« good position »

very friendly staff and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. h., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We deeply apologize for inconvenience caused by the old linen and rat in the dining room. Related Head of Department have been following up these cases. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Tina M. Friends - 15/02/2020 Confirmed reviews ALL
« Loved our stay »

Wow! I am so happy we stayed at Mercure Bali Legian. Checking in, the staff were friendly and very fast, which is what you want after a long flight. We were shown our room which was on the bottom floor with a private pool. The room was spacious, clean and the bed as comfortable. We enjoyed drinks by both pools for happy hour, the top pool had a DJ. We dined daily for Breakfast, a few lunches and dinners, plenty of variety, everything that we had was fresh and delicious. The hotel offers competitive priced transportation which we used a couple of times when our pre arranged transportation did not arrive. We enjoyed a fabulous couples massage which was very relaxing. Lots of business right at the front, laundry, money exchange, ATM, mini mart restaurants, shopping, bars and the beach is at the end if the street. We definitely will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Tina, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Andrew Couples - 14/02/2020 Confirmed reviews ALL
« Downtown Legian »

We had a relaxing stay in Legian, the hotel is about 200m from the beach and right amongst the hustle and bustle of Legian. Clean and tidy, friendly staff and the lower pool was a great place to relax and cool off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Catherine, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Jade Families - 14/02/2020 Confirmed reviews ALL
« Great »

Perfect holiday spot. Excellent staff and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jade, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Richard Families - 14/02/2020 Confirmed reviews ALL
« Great resort centrally located »

We had the most amazing stay from the outstanding service and the friendliest helpful staff. They made my husband Richards 50th a night to remember. The food was outstanding and you could never fault their service. Our room was brilliant too with our own pool and private retreat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Kerrie Families - 13/02/2020 Confirmed reviews ALL
« value for money and great breakfast »

we stayed their for a birthday party and were very impressed with the service offered to us. all the staff were very friendly and helpful with anything we required

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Delayna P. Friends - 13/02/2020 Confirmed reviews ALL
« Loved the location, central to everything »

Loved coming back from our day of activities for a relaxing dip in the pool and a lovely clean room, thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Delayna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Laura Couples - 12/02/2020 Confirmed reviews ALL
« Beautiful hotel and staff »

Staff were super lovely and helpful wherever possible. The Hotel itself was beautiful, very pleasant to stay in. Well located if you're looking to stay central, walking distance from parts of Seminyak and Kuta or a very short taxi ride. Felt safe and secure with all the security around checking cars and monitoring who comes in and out while still being friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Laura, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Megan Friends - 12/02/2020 Confirmed reviews ALL
« Let down »

The hotel was clean and beautiful, the facilities were well kept and majority of the staff were nice. But many times my friends were almost scammed into paying for things twice. And were run after when trying to leave the upstairs pool because they “hadn’t payed yet”. I felt that we were targeted because we were a bunch of young girls, lucky for us though 2 girls had experience in Bali before and stood there ground when falsely accused of not paying. We also found that when one of us proved we had payed, they then jumped to another person instantly in out group to try and get money off them next. In the end it felt that they saw us as juvenile kids who they could try and scam, and we stopped buying drinks at the hotel all together to avoid more “mistakes”.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Megan, Warmest Greeting from Mercure Bali Legian Thank you for taking time to pass on your feedback on your recent visit with us. I am disappointed to see the rating you have given following your recent visit to our hotel. As a team, we always strive our best to provide a genuine and outstanding service. We do apologize for inconvenience caused by the way our staff treat you and your friends. Our Food and Beverage Manager will re-brief his staff for the way they deliver the information to the guest. We deeply apologize for inconvenience caused. We wish to see you again in the future and you will reconsider us for your future stay. Feel free to drop an email to gr… and I will be very happy to assist your booking personally. Sincerely, Melisa Guest Experience Manager gr…

Paul Couples - 12/02/2020 Confirmed reviews ALL
« It was okay »

Bed made me and my partner ache all holiday "we are only 25" We got rudely told off for having cans of coke around the pool that werent purchased from the hotel. We werent allowed to drink anything in the pool. Got kicked out of the pool most nights 20 minutes before closing time. Breakfast was decent. Staff were mostly friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul, Warmest Greeting from Mercure Bali Legian Thank you for taking time to pass on your feedback on your recent visit with us. I am disappointed to see the rating you have given following your recent visit to our hotel. As a team, we always strive our best to provide a genuine and outstanding service. We do apologize for inconvenience caused by the comfort of our bed. This feedback is well delivered to our management for further follow up. For the drink in the pool, we are not allow guest to have the drink in the pool for safety reason. Our Food and Beverage Manager will re-brief his staff for the way they deliver the information to the guest. We deeply apologize for inconvenience caused. We wish to see you again in the future and you will reconsider us for your future stay. Feel free to drop an email to gr… and I will be very happy to assist your booking personally. Sincerely, Melisa Guest Experience Manager gr…

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