Customer review rating (ALL Rating)
4.4/5
814 reviews
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Page out of
Railway station
Access: 11.8 km / 7.33 mi 20 min drive
Page out of
Golf course
Access: 6 km / 3.73 mi 11 min drive
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
Golf course
Access: 10 km / 6.21 mi 25 min drive
Page out of
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Check-in from - Check out up to
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
Page out of
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
Non contractual photo
Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Non contractual photo
We provide Fitness Center and Swimming Pool to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Non contractual photo
We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Easily accessible via its own entrance or from the main hotel lobby, we offer an ideal venue of business facilities including a magnificent grand ballroom with spacious pre-function area and 3 exclusive meeting rooms available in varying sizes.
Room descriptions and layouts
meeting rooms
attendees
|
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
|---|---|---|---|---|---|---|---|
|
550 m² 5920 sq ft |
6 m 20 ft |
Configuration is not available for this hotel |
140 participants |
300 participants |
160 participants |
120 participants |
|
|
275 m² 2960 sq ft |
6 m 67 ft |
Configuration is not available for this hotel |
50 participants |
60 participants |
80 participants |
60 participants |
|
|
275 m² 2960 sq ft |
6 m 67 ft |
Configuration is not available for this hotel |
50 participants |
60 participants |
80 participants |
60 participants |
|
|
72 m² 667 sq ft |
3 m 29 ft |
Configuration is not available for this hotel |
24 participants |
20 participants |
22 participants |
20 participants |
|
|
60 m² 775 sq ft |
3 m 29 ft |
Configuration is not available for this hotel |
18 participants |
17 participants |
18 participants |
16 participants |
|
|
55 m² 592 sq ft |
3 m 29 ft |
Configuration is not available for this hotel |
10 participants |
13 participants |
12 participants |
12 participants |
Unsure of the capacity needed for your event?
Convert different units of measurement and make organising your events easier.
This hotel is not suitable for your event?
Look for another hotelPage out of
Page out of
ALL Rating
Business Trip
TripAdvisor rating 5.0/5
Derrick Lim J TripAdvisor review
Dear derricklimj, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share your review here on Trip Advisor. Most especially, for choosing our hotel as your residence during your visit to Alam Sutera. It is great to read your wonderful comments and to know that the hotel location, the facility, the cleanliness as well as the service from our staff met your expectations. Delivering great hospitality comes first for us, and we are very glad that Evi had gone extra mile in delivering our best service to you. I will surely inform all of the staffs about your compliment, therefore everyone will be motivated in keeping up the great service in the future. We are looking forward to welcoming you back at our hotel at the soonest time. Thank you and best regards, Jessica Uekermann General Manager
Great hotel and beautiful view
TripAdvisor rating 5.0/5
Lidya N TripAdvisor review
Dear 480lidyan, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Awesome please come this hotel
TripAdvisor rating 5.0/5
Canagi03 TripAdvisor review
Dear Excursion14565083949, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank your for taking the time to share your positive review and leave us a perfect score. I am pleased to know that your stay was an enjoyable one and your experience here was a satisfactory. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.I will surely inform all of the staffs about your compliment, therefore everyone will be motivated in keeping up the great service in the future especially Kevin. I very much look forward to welcoming you back with us on your next visit. Thank you again for choosing our hotel, we sincerely hope to have another experience to serve you again at Mercure Serpong Alam Sutera at the soonest time. Our best regards, Jessica Uekermann General Manager
best hotel in the city
TripAdvisor rating 5.0/5
Ferliana A TripAdvisor review
Dear Ferlianaa2023, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share your informative and great review here with the visitors of Trip Advisor, especially for staying at our hotel during your visit to Alam Sutera. We are very delighted to read all of your positive feedback. It is indeed right that our hotel is strategically located in the heart of Alam Sutera that eases you to find a lot of public areas such as shopping malls, and restaurants. and thank you for your compliment, Dita was so happy to know that you mentioned her name on TripAdvisor which I believe it will motivate him and the other Team to keep up the good work. Once again thank you very much. all the Team here waiting you and family to stay again at Mercure Serpong Alam Sutera. Our Best Regards, Jessica Uekermann General Manager
Good stay
TripAdvisor rating 5.0/5
tietis Business - TripAdvisor review
Dear tietis, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank your for taking the time to share your positive review and leave us a perfect score. We are delighted to hear that you had a good stay and convenience with the ambience, as well as the food, We also appreciated on your recognition of the excellent service from our staff Anggun, thank you for your recommendation. We are pleased to hear this great comment from valued guest like you as it is our commitment to ensure that every guest left with unforgettable memory We are looking forward to welcoming you back in the near future. Our best regards, Jessica Uekermann General Manager
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
Back to room price
