Extremely friendly and accommodating staff. Mr Puvan (GM) was nothing but gracious and made us feel welcome. We appreciated the room upgrade and late check out. We get to sample many food items this visit, and enjoyed breakfast in our suite. Hope to see these enhancements in our future visit: • kitchen staff being more aware and sensitive on timing. I was almost late for an important assignment due to tardiness of breakfast delivery. We promised at 7AM; it was delivered almost half an hour later. • Housekeeping to make abit more effort to spot-treat the sofa and rugs/space carpet in suite 419. Additional decorative pillows would be nice, too • Maintenance should look at tightening fixtures like toilet paper holder and wall lamp by desk. Also, to check inconsistent water temperature; hot water was not working well. All in all, a lovely two-night stay. Recommended a few friends to make ibis Styles a staycation spot. Still a great place to stay, and I wish the team well. See you again VERY soon.

Sweet home feeling

Stay was great, rooms are cleaned as usual.

Nice environment

Everything is satisfactory. The only missing was the welcoming treats, I reckon this is due to the Covid restrictions. Otherwise all is well, including the room service and room meals.

Nice place all the staff is good. One things if can add after this maybe if can add bath robe in the room

Hotel was well maintained despite COVID-19 pandemic. Room was clean, and it did not smell bad. Will definitely return to Ibis if I am in KK.

very well connected, lovely décor and attentive staff who go beyond to help your every need

Firstly, I was surpirsed that my room had been upgraded from my original booking. Obviously the offered room is beyond my expectation and generally the entire hotel setup is very much more than I had expected. I will give this a 2 thumbs up for a very nice stay. Thank you.

Still expensive room rate

I have a great experience here

It’s a bit away from the city but quite a good place to stay. Staffs are friendly and the place is clean convenient and comfortable to use .

I had my business trip last weekend and worked around this Inanam area, is a well maintain 3-Stars City Hotel around this area. I will definitely come back to this hotel again for my next visiting to KK.

This is the best hotel I've stayed in since they lifted the travel ban during the covid 19 MCO period. Eventhough they need to size down their work force, they picked the right team to stay back to keep the hotel running at its best. My sincere thanks to the management team, who made my stay a truly pleasant one. My up most appreciation to the Operation Manager who make sure that my stay was as comfortable as possible. She offered to loan me her personal humidifyer in order for me to have a plesent night sleep as I mentioned to her that the room was too dry and my sinus was making me difficult to breathe. I would recommend this hotel to any travellers who need a cosy and clean place to stay with the most attentive team to cater to your needs.

Don't feel like privilege as Accor member. Requested slight early check-in, rejected by front counter staff, insist only can check-in at 14:00, or else pay additional MYR 100. After consulted to senior staff, then only allowed. Secondly, requested early check-out with breakfast take-away, first staff during check-in informed but forgotten, only after second time reminder to night shift staff only able to get during check-out the nest day.