Ibis Nur-Sultan

Ibis Nur-Sultan 3 stars

Customer review rating (ALL Rating) 4.1/5 66 reviews

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Hotel extras

  • Meetings and events

  • Good location

  • Free parking

  • Early breakfast from 04:00 a.m., late breakfast until 12:00 a. m.

  • Pets allowed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Nur-Sultan

38 Tauelsizdik Ave, Kazakhstan
010000 NUR SULTAN (ASTANA)
Kazakhstan

  • By plane

    ASTANA INT AIRPORT At 16km / 9.94 miles - Shuttle paying

  • By train

    ASTANA RAILWAY At 8km / 4.97 miles

GPS:51.138706, 71.465475

Exhibition centre

  • KORME 4 km / 2.49 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

Your meetings and events

For business meetings, seminars and other events, the hotel offers conference rooms with space for up to 200 people.

Room descriptions and layouts

10 

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our Standard Room features twin beds or one double bed, bedside shelves, wardrobe, desk, chair, full-length mirror, satellite TV, telephone, free WIFI, individual temperature control. Our Suites comprise a living room and bedroom. The rooms feature one double bed, wardrobe, 1.5-sleeper sofa bed, table, chair, full-length mirror, satellite TV, 2 TVs, telephone, free WIFI, an additional bathroom, bath accessories and hair dryer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  66 reviews

TripAdvisor Rating  4.0/5  209 reviews

Highly recommend

TripAdvisor rating 5.0/5

427dinarat Families - TripAdvisor review

A very nice place to stay safe with family and children. Awesome personal staff and very good food. Very clean and comfortable rooms. I highly recommend it. Thanks to polite and helpful staff. Especially huge thanks to Assel Khussainova.

Dear Dinara, Thank you for the review. We are glad to know that you enjoyed the stay and will share your comments with colleagues. We will be pleased to see you again at ibis Nur-Sultan.

good stay

Customer review rating 3.5/5

Mr. L. Couples - Confirmed reviews ALL

good

Dear Lewis L., Thank you for the review. We are glad to know that you enjoyed the stay. We will be pleased to see you again at ibis Nur-Sultan.

Good stay

Customer review rating 5.0/5

Ersin A. Business - Confirmed reviews ALL

I liked cleanliness, Hygiene accessories

Dear Yersin A., We very much appreciate your comments regarding your stay at the ibis Nur-Sultan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Medet Abulkhairov - Front Office Manager

Good one night stay

Customer review rating 4.0/5

Friend Solo - Confirmed reviews ALL

Needed an overnight stay in Astana - Ibis was a good choice!

Dear Yerlan G., Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again. Sincerely, Medet Abulkhairov - Front Office Manager

Customer review rating 2.5/5

Madina Solo - Confirmed reviews ALL

Breakfast choice is really small, no options for vegetarians. Would be nice if hairdryer, iron and tea kettle were in each room.

Thank you for taking the time to tell us about your experience at the Ibis Nur-Sultan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will share your comments and see if any measures can be done. As for the kettle, there is a tea set including a kettle and some other amenities provided in the premium and luxe rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 92 reviews 9.4/10 Location
  • 249 reviews 5.1/10 Room
  • 166 reviews 8.5/10 Service
  • 22 reviews 2/10 WiFi
  • 97 reviews 4.7/10 Comfort
  • 91 reviews 8.5/10 Breakfast
  • 74 reviews 7.5/10 Cleanliness
  • 12 reviews 9/10 Vibe

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